Phoenix Copenhagen
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Summary of reviewsPhoenix Copenhagen receives broad acclaim for its features and services, making it a highly recommended choice for travelers.
The hotel's prime central location is one of its most celebrated attributes, providing guests with easy access to Copenhagen's iconic attractions, restaurants, cafes and shops. Its proximity to landmarks such as Nyhavn, the Royal Palace and the Little Mermaid, along with the nearby metro station, adds to the convenience and charm of exploring the city on foot.
Breakfast at Phoenix Copenhagen is another highlight with guests enjoying a generous selection of fresh fruits, pastries, baked goods and hearty options like eggs and bacon. The breakfast area is appreciated for its pleasant atmosphere and cleanliness, contributing to a satisfying start to the day, despite minor suggestions for more variety.
Dinner at the hotel's restaurant also garners positive feedback for its delicious and varied menu. Though some suggest improvements in variety, the overall dining experience is highly regarded, adding value to guests' stays.
Rooms at Phoenix Copenhagen are well-decorated, clean and comfortable, blending modern style with cozy furnishings. While some standard rooms are noted to be small, they are functional and equipped with practical amenities. Cleanliness is impeccable with daily cleaning routines ensuring a spotless environment. However, occasional mentions of ineffective air conditioning and noise from the street hint at areas for minor improvement.
The staff at Phoenix Copenhagen stands out for their exceptional hospitality and professionalism. Described as helpful, friendly and service-minded, they greatly enhance the overall guest experience. Their proactive and accommodating nature ensures guests' needs are met efficiently, contributing significantly to the hotel's welcoming atmosphere.
The provision of free Wi-Fi receives mixed reviews with many praising the connection as fast and reliable, suitable for remote work. However, occasional connectivity issues suggest room for consistency improvement.
The gym, though small, is appreciated for its convenience and range of facilities, catering to various workout needs despite some cleanliness concerns.
The beds are generally praised for their comfort, described as soft and cozy, ensuring restful sleep. However, some guests find the beds too small or too soft, indicating potential issues for those requiring more space or firmness.
As a four-star hotel, Phoenix Copenhagen strikes a balance between luxury and practicality. The hotel's luxurious decor and historical charm, along with its exclusive and elegant interiors, create a welcoming ambient environment. It is particularly well-suited for business travelers with facilities designed to meet corporate needs and proximity to professional hubs.
Phoenix Copenhagen also provides an ideal setting for romantic getaways with many guests highlighting the romantic and cozy atmosphere. The charming architecture and inviting environment make it a preferred choice for couples seeking a special retreat.
In summary, Phoenix Copenhagen stands out for its excellent location, delicious breakfast, charming decor, cleanliness, exceptional staff and suitability for both business and romantic stays. Despite minor areas for improvement, it remains a highly rated and recommended hotel for a memorable experience in Copenhagen.
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The hotel's prime central location is one of its most celebrated attributes, providing guests with easy access to Copenhagen's iconic attractions, restaurants, cafes and shops. Its proximity to landmarks such as Nyhavn, the Royal Palace and the Little Mermaid, along with the nearby metro station, adds to the convenience and charm of exploring the city on foot.
Breakfast at Phoenix Copenhagen is another highlight with guests enjoying a generous selection of fresh fruits, pastries, baked goods and hearty options like eggs and bacon. The breakfast area is appreciated for its pleasant atmosphere and cleanliness, contributing to a satisfying start to the day, despite minor suggestions for more variety.
Dinner at the hotel's restaurant also garners positive feedback for its delicious and varied menu. Though some suggest improvements in variety, the overall dining experience is highly regarded, adding value to guests' stays.
Rooms at Phoenix Copenhagen are well-decorated, clean and comfortable, blending modern style with cozy furnishings. While some standard rooms are noted to be small, they are functional and equipped with practical amenities. Cleanliness is impeccable with daily cleaning routines ensuring a spotless environment. However, occasional mentions of ineffective air conditioning and noise from the street hint at areas for minor improvement.
The staff at Phoenix Copenhagen stands out for their exceptional hospitality and professionalism. Described as helpful, friendly and service-minded, they greatly enhance the overall guest experience. Their proactive and accommodating nature ensures guests' needs are met efficiently, contributing significantly to the hotel's welcoming atmosphere.
The provision of free Wi-Fi receives mixed reviews with many praising the connection as fast and reliable, suitable for remote work. However, occasional connectivity issues suggest room for consistency improvement.
The gym, though small, is appreciated for its convenience and range of facilities, catering to various workout needs despite some cleanliness concerns.
The beds are generally praised for their comfort, described as soft and cozy, ensuring restful sleep. However, some guests find the beds too small or too soft, indicating potential issues for those requiring more space or firmness.
As a four-star hotel, Phoenix Copenhagen strikes a balance between luxury and practicality. The hotel's luxurious decor and historical charm, along with its exclusive and elegant interiors, create a welcoming ambient environment. It is particularly well-suited for business travelers with facilities designed to meet corporate needs and proximity to professional hubs.
Phoenix Copenhagen also provides an ideal setting for romantic getaways with many guests highlighting the romantic and cozy atmosphere. The charming architecture and inviting environment make it a preferred choice for couples seeking a special retreat.
In summary, Phoenix Copenhagen stands out for its excellent location, delicious breakfast, charming decor, cleanliness, exceptional staff and suitability for both business and romantic stays. Despite minor areas for improvement, it remains a highly rated and recommended hotel for a memorable experience in Copenhagen.
Luxury Hotel
A contemporary chic luxury hotel offering elegant accommodation in a central location.
Hotel for Honeymoon
Phoenix Copenhagen offers a historic and elegant setting in the heart of Copenhagen. Its luxurious accommodations and central location make it a great choice for a romantic city break.
Dog Friendly Hotel
This hotel welcomes pets of any size for a fee. Dogs are allowed in most areas except the restaurants and receive a treat upon arrival. A refundable deposit is required per stay.
Romantic Hotel
As a historic hotel, Phoenix Copenhagen exudes classic elegance and charm. Its luxurious rooms and refined atmosphere provide a romantic and sophisticated experience.
Hotel near Nightlife Spots
Located near Sankt Annæ Plads and Nyhavn, offering proximity to nightlife and cultural attractions.
Business Hotel
Included in lists of business hotels, indicating it provides amenities and services that meet the needs of corporate visitors.
4-Star Hotel
This hotel offers elegant accommodations in a historic building. Its central location provides easy access to Copenhagen's attractions, combining classic charm with modern convenience.
Hotel Taking Steps Towards Sustainability
Hotel with Gym
Guest Reviews
In the heart of Copenhagen lies the Phoenix Copenhagen, a hotel with an enviable location that's frequently praised by its guests. Nestled centrally, this hotel offers superb accessibility to many of the city's iconic attractions. With Nyhavn, the Royal Palace and Amalienborg close by and the bustling pedestrian street Strøget just a stone's throw away, visitors are perfectly positioned to explore.
Guests appreciate the property's proximity to various landmarks such as the Marble Church, the Little Mermaid and Kongens Nytorv square—all within a short walking distance. The vicinity also boasts an array of restaurants, cafes and shops, ensuring that dining and shopping options are abundant. Moreover, the metro station nearby enhances the convenience for those looking to venture a bit further or find easy transit.
Whether it’s a leisurely stroll along the canals or an afternoon spent discovering Copenhagen’s hidden gems, the Phoenix Copenhagen’s location simplifies everything. Many visitors highlight the fact that nearly all the main attractions can be reached on foot, making their stay both delightful and hassle-free.
The tranquil yet central setting also means guests can enjoy the serene surroundings after a day of sightseeing. This combination of prime location, historical charm and the vibrancy of the city at its doorstep consistently leaves a positive impression on travelers, solidifying Phoenix Copenhagen as an ideal choice for a memorable city trip.
The breakfast at Phoenix Copenhagen is a highlight for many guests with numerous positive mentions emphasizing its quality and variety. Commonly praised elements include a broad selection of fresh fruits, pastries and baked goods, as well as hearty options like eggs and bacon. The breakfast is often described as delicious, amazing and even fantastic, suggesting a consistently satisfying dining experience.
Guests appreciate the pleasant dining atmosphere and the cleanliness of the breakfast area, attributing to an overall enjoyable start to their day. While some reviews note that the selection could benefit from more variety, particularly vegan and vegetarian options, the overall feedback points to a well-rounded and generous buffet. Specific highlights include the friendly and attentive staff, fresh and high-quality offerings and ample choices that cater to different tastes.
On the flip side, a few guests found certain aspects lacking, such as the absence of fried eggs or pancakes without additional costs, limited sweet choices or a modest variety compared to similar hotels. However, these concerns are relatively minor against the backdrop of widespread satisfaction.
Overall, Phoenix Copenhagen’s breakfast seems to strike a commendable balance between variety, quality and presentation, making it a well-loved feature of the stay for most visitors.
Phoenix Copenhagen offers a delightful dining experience with its delicious dinner menu served at the hotel's restaurant. Guests can enjoy a variety of food choices and the bar downstairs also provides a pleasant ambiance and good food options. The menu has received positive remarks for its excellent and delicious dishes with some guests noting that the food and cocktails are very good. While there are suggestions for more variety and improvements in the dinner offerings, overall, the dining experience at Phoenix Copenhagen generally meets expectations.
Phoenix Copenhagen offers a memorable stay with its charming and well-decorated rooms, perfect for those who appreciate elegance and comfort. The rooms are generally very clean and neat, boasting modern, stylish decor with cozy and comfortable furnishings. Many guests enjoy the spacious and well-equipped bathrooms, making for a comfortable stay.
However, the size of the rooms varies significantly with many guests noting that standard and even some upgraded rooms can be quite small and cramped. Despite the size, the rooms are functional with practical amenities, including comfy beds and daily cleaning services. Some rooms offer lovely views of the courtyard and have beautiful aesthetics overall.
The air conditioning in some rooms appears to be less effective, leading to occasional discomfort due to heat. Additionally, rooms facing the main street can be noisier, which might disturb light sleepers. The hotel would benefit from minor renovations and updates to handle issues like dated decor or occasional odors.
Nevertheless, the hotel's prime location and beautiful room decor make it an appealing choice for travelers seeking a balance of charm and modern comfort.
Phoenix Copenhagen offers a mixed experience when it comes to their beds. Many guests have praised the beds as being incredibly comfortable, often describing them as soft and cozy. Words like "super comfortable," "dreamy soft bed," and "beds like clouds" reflect the satisfaction of those who enjoyed a restful night's sleep on the hotel's plush mattresses.
However, several reviews point out that the beds are on the smaller side, sometimes deemed too narrow or not spacious enough for two people. The term "small beds" repeatedly appears, indicating that this could be an issue for couples or those used to larger bed sizes. There are also mentions of the beds being too soft for some guests, resulting in a lack of support and sometimes causing discomfort.
Despite these size and firmness concerns, the overall consensus leans towards guests finding the beds comfortable enough to ensure a good night's sleep. The furnishing of the rooms, coupled with the quiet and peaceful ambiance, contributes positively to the overall sleeping experience at Phoenix Copenhagen.
Phoenix Copenhagen stands out predominantly for its exceptional cleanliness, which consistently receives high praise from guests. The hotel and rooms are described as very clean, tidy and well-maintained with daily cleaning routines ensuring that all areas are kept spotless. Visitors frequently highlight the clean and fresh atmosphere, noting that the rooms are comfortable and beautifully maintained.
Despite the building's age and some signs of wear and tear, the standard of hygiene remains uncompromised. The attention to detail by the housekeeping staff is commendable with an emphasis on keeping rooms meticulously clean and orderly. Guests appreciate the elegant and well-decorated interiors, contributing to a welcoming and comfortable stay.
However, there are occasional mentions of minor issues, such as cleaning not meeting expectations in specific instances or items being left out of place. Some reviews noted areas requiring updates and maintenance, like the bathrooms and flooring. Overall, the predominant sentiment is one of satisfaction with the cleanliness and upkeep of the hotel, complementing its stylish and comfortable environment.
Guests at Phoenix Copenhagen frequently highlight the exceptional hospitality and professionalism of the staff. Descriptions such as helpful, friendly, courteous and service-minded are repeatedly used, creating a vivid picture of a team dedicated to guest satisfaction. The reception staff stands out for their welcoming and knowledgeable demeanor, often described as very courteous and attentive.
The hotel personnel are noted for their proactive and accommodating nature, ensuring that guests' needs are met promptly and efficiently. Staff members are characterized by their enthusiasm and kindness with many guests appreciating the attentive and supportive service they received throughout their stay. It's clear the staff's friendliness and preparedness make a significant positive impact on the overall guest experience.
While most reviews are overwhelmingly positive, a few guests pointed out some areas for improvement in service consistency. Nevertheless, the general sentiment remains that the staff at Phoenix Copenhagen excel in creating a warm and inviting atmosphere, enhancing the image of the hotel as a welcoming place to stay.
Phoenix Copenhagen garners mixed feedback when it comes to its Wi-Fi service. On the positive side, several guests highlighted the internet connection as fantastic, fast and reliable with some specific mentions of an average speed of 60mb, making it suitable for remote work. There were no specific complaints from some guests, indicating a generally satisfactory experience.
However, some guests encountered issues such as difficulty connecting on the first night, instability and occasional down times. Others noted that the Wi-Fi could be improved or was weak with some finding it poor or slow at times. While there are instances of good performance, the overall Wi-Fi experience at Phoenix Copenhagen hints at occasional inconsistencies.
Phoenix Copenhagen features a well-equipped gym located in the basement, providing guests with convenient access at all hours. Despite its small size, the fitness room is appreciated for having a range of gym facilities that cater to various workout needs. However, some guests have noted issues with cleanliness and found the provided towels to be undersized for gym use. Access to the gym could also be improved. Overall, having a gym in the hotel is considered a positive amenity by visitors.
Phoenix Copenhagen, a hotel with a four-star rating, has generated mixed reviews regarding its facilities and services. While some guests appreciated the luxurious ambiance and classic charm, many expressed disappointment with the standards expected from a four-star establishment.
The hotel's breakfast offerings were a common point of critique with limited choices for fruits and vegetables and a lack of plant-based alternatives. Some found the quality of the breakfast selections to be below par for a hotel of its calibre. Additionally, the service quality and professionalism were highlighted as areas needing improvement, as some guests felt it did not meet four-star standards.
On a positive note, the hotel received commendations for its friendly welcome, cleanliness and overall atmosphere, making it a pleasant choice for a family stay. However, the practicality for families, specifically regarding stroller access, was questioned by some visitors.
Overall, while Phoenix Copenhagen boasts attributes that align with a four-star standard, such as its welcoming service and charming atmosphere, several aspects, particularly in terms of breakfast quality and service consistency, fell short of the expectations tied to its rating.
Phoenix Copenhagen is an excellent choice for business travelers, offering a range of facilities and services tailored specifically for their needs. Located in an area close to various accounting firms, law firms and consulting companies, it is ideal for those needing to stay connected with these professional hubs. Reviews highlight its readiness for business with good service and a design that caters well to corporate needs. The hotel provides convenient spaces for business meetings, making it a reliable option for short business trips. It consistently ranks as a good business hotel, adept at meeting the demands of business travel.
Phoenix Copenhagen offers a luxurious experience characterized by its historically stable and welcoming ambiance. Guests frequently highlight the hotel's luxurious surroundings and decor, which exude a luxurious and old-fashioned charm. The lobby, in particular, leaves visitors with a luxurious feeling and the exclusive service provided only enhances this sentiment. The rooms boast lovely and wonderful decor, contributing to an overall feeling of quality and comfort. The fancy interior and very exclusive decor throughout the hotel reaffirm its status as a premier, luxury establishment, leaving guests with a lasting impression of opulence and historical significance.
Phoenix Copenhagen provides an ideal setting for a romantic getaway. Guests consistently highlight the romantic and charming surroundings that enhance the overall ambiance. Rooms often offer romantic views, making a stay here perfect for a couple's retreat or a special romantic weekend. The atmosphere is described as cozy and inviting, contributing to an intimate and enjoyable experience. The hotel's older architecture adds a super nice, nostalgic touch that many find endearing. A cozy book café within the premises offers a delightful spot for couples to unwind and enjoy each other's company. Overall, Phoenix Copenhagen stands out as a lovely idea for couples seeking a romantic escape.
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Location
Guests appreciate the property's proximity to various landmarks such as the Marble Church, the Little Mermaid and Kongens Nytorv square—all within a short walking distance. The vicinity also boasts an array of restaurants, cafes and shops, ensuring that dining and shopping options are abundant. Moreover, the metro station nearby enhances the convenience for those looking to venture a bit further or find easy transit.
Whether it’s a leisurely stroll along the canals or an afternoon spent discovering Copenhagen’s hidden gems, the Phoenix Copenhagen’s location simplifies everything. Many visitors highlight the fact that nearly all the main attractions can be reached on foot, making their stay both delightful and hassle-free.
The tranquil yet central setting also means guests can enjoy the serene surroundings after a day of sightseeing. This combination of prime location, historical charm and the vibrancy of the city at its doorstep consistently leaves a positive impression on travelers, solidifying Phoenix Copenhagen as an ideal choice for a memorable city trip.
Breakfast
Guests appreciate the pleasant dining atmosphere and the cleanliness of the breakfast area, attributing to an overall enjoyable start to their day. While some reviews note that the selection could benefit from more variety, particularly vegan and vegetarian options, the overall feedback points to a well-rounded and generous buffet. Specific highlights include the friendly and attentive staff, fresh and high-quality offerings and ample choices that cater to different tastes.
On the flip side, a few guests found certain aspects lacking, such as the absence of fried eggs or pancakes without additional costs, limited sweet choices or a modest variety compared to similar hotels. However, these concerns are relatively minor against the backdrop of widespread satisfaction.
Overall, Phoenix Copenhagen’s breakfast seems to strike a commendable balance between variety, quality and presentation, making it a well-loved feature of the stay for most visitors.
Dinner
Rooms
However, the size of the rooms varies significantly with many guests noting that standard and even some upgraded rooms can be quite small and cramped. Despite the size, the rooms are functional with practical amenities, including comfy beds and daily cleaning services. Some rooms offer lovely views of the courtyard and have beautiful aesthetics overall.
The air conditioning in some rooms appears to be less effective, leading to occasional discomfort due to heat. Additionally, rooms facing the main street can be noisier, which might disturb light sleepers. The hotel would benefit from minor renovations and updates to handle issues like dated decor or occasional odors.
Nevertheless, the hotel's prime location and beautiful room decor make it an appealing choice for travelers seeking a balance of charm and modern comfort.
Beds
However, several reviews point out that the beds are on the smaller side, sometimes deemed too narrow or not spacious enough for two people. The term "small beds" repeatedly appears, indicating that this could be an issue for couples or those used to larger bed sizes. There are also mentions of the beds being too soft for some guests, resulting in a lack of support and sometimes causing discomfort.
Despite these size and firmness concerns, the overall consensus leans towards guests finding the beds comfortable enough to ensure a good night's sleep. The furnishing of the rooms, coupled with the quiet and peaceful ambiance, contributes positively to the overall sleeping experience at Phoenix Copenhagen.
Cleanliness
Despite the building's age and some signs of wear and tear, the standard of hygiene remains uncompromised. The attention to detail by the housekeeping staff is commendable with an emphasis on keeping rooms meticulously clean and orderly. Guests appreciate the elegant and well-decorated interiors, contributing to a welcoming and comfortable stay.
However, there are occasional mentions of minor issues, such as cleaning not meeting expectations in specific instances or items being left out of place. Some reviews noted areas requiring updates and maintenance, like the bathrooms and flooring. Overall, the predominant sentiment is one of satisfaction with the cleanliness and upkeep of the hotel, complementing its stylish and comfortable environment.
Staff
The hotel personnel are noted for their proactive and accommodating nature, ensuring that guests' needs are met promptly and efficiently. Staff members are characterized by their enthusiasm and kindness with many guests appreciating the attentive and supportive service they received throughout their stay. It's clear the staff's friendliness and preparedness make a significant positive impact on the overall guest experience.
While most reviews are overwhelmingly positive, a few guests pointed out some areas for improvement in service consistency. Nevertheless, the general sentiment remains that the staff at Phoenix Copenhagen excel in creating a warm and inviting atmosphere, enhancing the image of the hotel as a welcoming place to stay.
Wi-Fi
However, some guests encountered issues such as difficulty connecting on the first night, instability and occasional down times. Others noted that the Wi-Fi could be improved or was weak with some finding it poor or slow at times. While there are instances of good performance, the overall Wi-Fi experience at Phoenix Copenhagen hints at occasional inconsistencies.
Gym
4 Star
The hotel's breakfast offerings were a common point of critique with limited choices for fruits and vegetables and a lack of plant-based alternatives. Some found the quality of the breakfast selections to be below par for a hotel of its calibre. Additionally, the service quality and professionalism were highlighted as areas needing improvement, as some guests felt it did not meet four-star standards.
On a positive note, the hotel received commendations for its friendly welcome, cleanliness and overall atmosphere, making it a pleasant choice for a family stay. However, the practicality for families, specifically regarding stroller access, was questioned by some visitors.
Overall, while Phoenix Copenhagen boasts attributes that align with a four-star standard, such as its welcoming service and charming atmosphere, several aspects, particularly in terms of breakfast quality and service consistency, fell short of the expectations tied to its rating.
Business
Luxury
Romantic
No, Phoenix Copenhagen doesn't have any pool.
No, a spa isn't available at Phoenix Copenhagen.
Yes, Phoenix Copenhagen welcomes dogs.
No, parking facilities aren't available at Phoenix Copenhagen.
Yes, Phoenix Copenhagen has a gym.
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