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Summary of reviewsProfilHotels Richmond is highly praised for its prime location in the heart of Copenhagen, offering easy access to major attractions like Tivoli Gardens and Strøget Street, as well as convenient public transport options for seamless city navigation. This central positioning allows guests to explore the city's vibrant shops, restaurants and cafes effortlessly.
The hotel's breakfast receives significant commendation with guests frequently describing it as superb, varied and accommodating diverse dietary requirements. The spacious breakfast area adds to the pleasant experience and the quality and range of food, including traditional Danish options and fresh ingredients, often exceed expectations.
The rooms at ProfilHotels Richmond, while occasionally noted for being small, are typically described as clean, comfortable and well-equipped with modern amenities. Practical additions like coffee machines are welcomed and cleanliness is consistently highlighted. However, some guests have remarked on noise issues, particularly for street-facing rooms and the lack of air conditioning during warmer months.
Cleanliness throughout the hotel is a recurring positive point with rooms often described as immaculate and well-maintained. The staff also earn high marks for their friendliness, professionalism and helpfulness, contributing to a welcoming and homely atmosphere.
Wi-Fi connectivity receives mixed reviews with stable service in public areas but problems with weak and unstable connections in individual rooms. Parking is another area with mixed feedback, where availability and convenience vary, though accessible options are present for those willing to navigate the complexities and additional costs.
Families find the hotel reasonably accommodating, especially with amenities like bunk beds and supportive staff, though room sizes can feel cramped for larger groups. The vibrant nightlife around the hotel adds to its appeal, though potential noise from the bustling surroundings may be a concern for some.
The beds receive mixed feedback as well with many guests finding them comfortable, though some argue they are too soft, which can affect the overall sleep quality.
All things considered, ProfilHotels Richmond offers a solid experience befitting its 3-star rating, combining a central location, cleanliness and commendable service that ensure a pleasant stay, particularly for short-term or solo travelers. Show more
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Categories
Dog Friendly Hotel
Offers specific pet-friendly rooms that include a dog goodie bag and a carpet for the dog to sleep on. Food and water bowls can be borrowed, and staff can provide directions for nearby dog walking routes.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
3-Star Hotel
Room Types
Classic Single RoomFeatures a Carpe Diem bed and flat-screen TV with satellite channels. Some include access to a shared balcony with city views.
Junior SuiteOffers a flat-screen TV with satellite channels. Includes free bottled water on arrival.
Classic Twin Room SmallFeatures a Carpe Diem bed, flat-screen TV with satellite channels and a balcony with city views.
Classic Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV. The unit has 2 beds.
Classic Room FourFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room features a tea and coffee maker, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV. The unit has 3 beds.
Classic Room SixProviding free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room provides a tea and coffee maker, a wardrobe, a safe deposit box, a sofa and a flat-screen TV. The unit offers 5 beds.
SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV. The unit offers 3 beds.
Guest Reviews
7.7
Good
Location
ProfilHotels Richmond enjoys an enviable location that offers guests incredible convenience and accessibility to explore Copenhagen. Situated close to the city center, the hotel is within walking distance to numerous attractions including Tivoli Gardens, Strøget Street and City Hall Square. Guests appreciate the hotel's proximity to several public transport options such as the central train station, metro and bus stops, making it incredibly easy to navigate the city and reach the airport. The neighborhood is not only close to tourist hotspots but also to a variety of shops, restaurants and cafes, ensuring that everything one might need is just a short stroll away. Whether one is in Copenhagen for business or leisure, the central positioning of the hotel provides an excellent starting point for sightseeing and engaging with the local culture, all while enjoying the comfort and cleanliness of the accommodation.
Breakfast
Located conveniently between the Central Station and the city center, ProfilHotels Richmond has garnered plenty of praise for its breakfast offerings. Numerous guests have highlighted the breakfast as a standout feature of their stay. The breakfast is described as very good, fantastic and even superb, boasting a generous and varied buffet selection that caters to diverse tastes and dietary needs, including vegetarian, vegan and lactose-free options. The quality and taste of the food are often mentioned as highly satisfying with fresh ingredients and a mix of hot and cold dishes ensuring a great start to the day.
The breakfast area is noted as spacious and pleasant, contributing to the overall enjoyable experience. Guests have positively remarked on the extensive variety available, including traditional Danish options, pastries, fresh fruits and beverages such as good coffee and a wide selection of teas. The staff is frequently appreciated for their friendly and helpful attitude, adding to the welcoming morning ambiance.
Despite a few comments on the high price of the breakfast, the overall consensus is that the breakfast is worth it, often exceeding expectations with many options that leave nothing to be desired. The breakfast service is generally well-maintained with buffet items constantly replenished to ensure plenty for everyone, though there have been some occasional critiques regarding cold hot plates or a lack of seasoning.
In conclusion, ProfilHotels Richmond's breakfast offers an impressive, varied and high-quality experience that has left many guests satisfied and entices them to recommend the hotel.
Rooms
The guest reviews for 'ProfilHotels Richmond' paint a varied picture of the room experience. Although the size of the rooms is a common concern—often described as small or cramped—they are frequently praised for their cleanliness and comfort. Many guests found the rooms spotless, cozy and equipped with modern amenities, making them suitable bases for city trips. The inclusion of practical facilities like coffee machines and private bathrooms was appreciated, even if some guests noted a lack of fridges and the need for minor renovations.
The bathrooms, while clean, were also often reported as small with some mentioning cramped shower spaces and limited sink sizes. Despite this, the overall functionality of the rooms seemed to meet the needs of most travelers. Noise was a recurrent issue, especially for rooms facing the street. Hot, unventilated rooms without air conditioning were also mentioned as a drawback, particularly during warmer months.
Rooms varied significantly in size and layout, from spacious family suites to more compact single rooms. Some rooms featured balconies, providing nice views and a pleasant outdoor space. Decor and furnishing often received positive comments, described as modern and tasteful. While some rooms were labeled as slightly outdated, others felt freshly renovated and appealing.
Overall, while the size and noise issues might be drawbacks for some guests, the emphasis on cleanliness, comfort and adequate facilities suggests that 'ProfilHotels Richmond' offers a satisfactory stay, especially for short-term or single travelers.
Beds
ProfilHotels Richmond receives a mix of opinions about its beds, but the general sentiment leans towards comfort with some notable preferences and exceptions. Many guests praise the beds as comfortable, cozy and super soft with some expressing that the softness was a benefit. These beds were often described as great, fabulous and particularly good for children.
However, a sizeable number of guests found the beds too soft, leading to discomfort and even back pain for some. The mattresses, often described as very soft, received criticism for being overly soft and not firm enough for everyone's taste with a few guests mentioning they needed replacement.
Sofa beds also garnered mixed reviews with several guests finding them uncomfortable and narrow, though some found them adequate for children or shorter stays. A number of guests noted the bedding itself was comfortable, contributing positively to their sleep experience.
The varying degrees of satisfaction with the beds highlight a personal preference for firmness, suggesting potential improvements could involve offering a range of bed firmness options to better accommodate different sleep preferences.
Cleanliness
ProfilHotels Richmond generally receives positive remarks regarding its cleanliness. Visitors frequently note that the hotel and its rooms are very clean, comfortable and well-maintained. Daily cleaning services are appreciated, often leaving the rooms spotless, tidy and fresh, making them cozy and suitable as a base for exploring the area. The bathrooms, although sometimes small, are often described as clean and functional.
However, the reviews also reveal areas needing improvement, such as occasional neglect in room cleaning, dust and untended corners. A few guests mentioned specific issues like dirty carpets, a slightly dusty room or unclean bathrooms. Some reported that the rooms were not serviced daily or that items like coffee and tea were not replaced consistently. Despite these sporadic shortcomings, the overall consensus highlights a well-cleaned environment that generally meets guests' expectations for hygiene and comfort in a hotel setting.
Staff
The staff at ProfilHotels Richmond have left a strong impression on guests with their consistently friendly and helpful demeanor. Numerous reviews highlight the warm and welcoming atmosphere cultivated by the staff, making guests feel at home from the moment they arrive. Front desk personnel, in particular, earn high praise for their attentiveness and efficiency, frequently going above and beyond to assist with various needs and inquiries. The professionalism of the reception staff, especially individuals like Mrs. Ola and Mario, has not gone unnoticed with guests appreciating their competence and courteous service.
The hotel's employees have been commended for their supportive and accommodating nature, always ready to lend a hand, whether it be with directions, solving problems or setting up baby cots. The hospitality is further enhanced by the polite and cheerful attitude of the staff, ensuring that interactions are pleasant and customer-focused.
While there were occasional mentions of unfriendly behavior from specific members of the staff, these instances appeared to be exceptions rather than the rule. Overall, the staff at ProfilHotels Richmond are frequently described as kind, attentive and extremely helpful, contributing significantly to a positive and welcoming hotel experience.
Wi-Fi
ProfilHotels Richmond receives mixed reviews regarding its Wi-Fi connectivity. The common areas of the hotel generally provide good and stable Wi-Fi with guests noting practically super-fast speeds. However, internet performance in the individual rooms leaves much to be desired. Numerous reviews highlight issues such as weak and unstable connections, slow speeds and frequent disconnections.
On certain floors, especially the third, fourth and fifth, Wi-Fi either worked poorly or was nonexistent. Additionally, guests encountered the internet only working in specific areas of their rooms, such as the toilet. It's also mentioned that the wired network option is available, although details on its effectiveness are sparse.
Business travelers and those relying on stable internet may find the inconsistent connectivity frustrating, whereas casual users might manage with the generally good internet in public areas such as the lobby. The proximity to the city center is a plus, but the hotel's overall Wi-Fi experience appears to significantly affect guests' stay.
Parking
Guests of ProfilHotels Richmond have had mixed experiences with parking at the hotel. For those arriving by car, parking can be a bit of a puzzle. Some mention the availability of public parking slots nearby and a parking garage around the corner, but also note that it comes with an additional fee and can be expensive. While parking is generally close to the hotel, guests found it a bit challenging, tricky and sometimes very complex with limited street parking and often unclear information about the parking options.
However, there are a few positives. Parking can be free on weekends outside the hotel and some guests found the process easier with paid reserved spaces and convenient access for loading and unloading. The underground garage and public parking nearby are useful for city stay convenience. Although not free, the parking options are available and luggage storage services at both check-in and check-out add a helpful touch for travelers.
Overall, while parking comes with its complications and costs, it offers several accessible options for guests willing to pay for the convenience.
Family
ProfilHotels Richmond is generally seen as a family-friendly establishment, offering a good variety of amenities tailored for guests with children. Many reviews highlight the hotel as affordable and convenient with specific praise for features like free luggage storage and a helpful staff that assists with kids, contributing to a great family vibe.
However, there are mixed feelings about the room sizes, particularly the family rooms. While some guests noted the spaciousness of rooms for larger families and appreciated the comfort, others found the rooms too small, cramped and not adequately suited for four occupants. The sofa beds in these family rooms were frequently mentioned as uncomfortable.
Some positive feedback includes family-friendly amenities like bunk beds loved by kids and rooms with extra sofa beds, which are perfect for accommodating larger families. Despite these advantages, certain criticisms persist regarding the minimal storage space and the lack of adequate space for a family of four, making the rooms feel tight and crowded.
The breakfast offerings also received some critique, specifically for not providing enough kid-friendly options like pancakes. Nonetheless, many guests found the overall family atmosphere of the hotel appealing and suitable for a family trip.
In summary, ProfilHotels Richmond can be a comfortable and family-friendly choice, particularly for those with younger children, although families with four members might find the room sizes less than ideal.
Nightlife
ProfilHotels Richmond is well-situated for those seeking an exciting urban experience. Just a short 10-minute walk will find guests among various restaurants, shopping centers and entertainment options. The neighborhood around the hotel is bustling, making it an ideal retreat for nightlife enthusiasts. With numerous bars, restaurants and party spots nearby, guests will find plenty of options to fill their evening itineraries.
Despite the vibrant setting, it is essential for potential visitors to be aware of the noise levels in the area. The lively nightlife brings with it a considerable amount of street noise, ranging from trains, sirens and revelers to loud music from neighboring rooms and nearby bars. This is particularly pronounced from Friday to Saturday when the city buzzes with activity and feels as though it never sleeps. Noise levels tend to be more subdued from Sunday to Tuesday, offering a quieter atmosphere.
Additionally, guests may be temporarily inconvenienced by the construction work taking place on the street in front of the hotel, which contributes to the overall noise.
In summary, ProfilHotels Richmond is perfectly positioned for guests who thrive in a dynamic and vibrant urban environment, although they should be prepared for the accompanying high levels of noise, especially during the weekends.
3 Star
ProfilHotels Richmond offers a standard experience fitting for a 3-star hotel, striking a balance between affordability and suitable amenities. The hotel features spacious rooms, especially notable when compared to similar properties in the UK and a satisfactory breakfast for its category. Cleanliness and a central location enhance its appeal, making it a decent choice for budget-conscious travelers.
Despite some reviews noting small rooms and tiny bathrooms, the property receives praise for its friendly and helpful staff. The hotel's facilities meet the fundamental expectations of a 3-star rating, providing basic but necessary services. Guests appreciate the tidy and organized environment, appropriate for short stays.
Though some believe the hotel narrowly meets the 3-star standards, others find it an excellent choice, especially given its good pricing. The top-floor restaurant and quiet atmosphere contribute positively to the overall stay. While there are critiques about comfort and certain features being minimal, ProfilHotels Richmond remains a reliable and economical option, often recommended for those looking for a simple and convenient lodging experience in the city.
Business
ProfilHotels Richmond is widely noted as a fitting choice for business travelers visiting Copenhagen. The hotel's central and convenient location makes it particularly attractive for those needing proximity to business centers. The rooms are described as comfortable and sufficiently equipped for a work stay, featuring nice workspaces and necessary facilities. The staff is responsive, adding to the overall positive experience and the breakfast service is excellent, starting early to accommodate busy schedules.
Despite these positive aspects, there are some caveats for business guests. The Wi-Fi quality might hinder online work and the noise from the busy road could disrupt rest. Furthermore, some reviews expressed concerns about the safety and suitability for business needs.
In sum, ProfilHotels Richmond offers a generally reliable and well-located option for business visitors with commendable service and amenities, although there are specific areas like Wi-Fi and noise that might require consideration.
Dog Friendly
ProfilHotels Richmond is lauded for its genuine dog-friendly atmosphere, making it a top choice for guests traveling with pets. The hotel is welcoming to all types of pets and offers facilities such as doggy beds, water bowls and food bowls, which are provided upon arrival. The dog-friendly reception adds to the comfortable experience.
Although an extra charge of 300 DKK (approximately 15€/day) is applied for a dog, this fee is considered standard. Some guests noted that the 'dog-friendly rooms' were among the older rooms in the hotel, but these rooms still met needs for those with pets.
A notable highlight is the proximity to a park, which offers a convenient space for walking the dog. However, it is important to mention that dogs are not permitted in the breakfast area, adhering to specific hotel policies. Despite this, the overall dog-friendly facilities and services, coupled with polite and welcoming staff, make ProfilHotels Richmond a superb option for travelers accompanied by their canine companions.
No, ProfilHotels Richmond doesn't have any pool.
No, a spa isn't available at ProfilHotels Richmond.
Yes, ProfilHotels Richmond welcomes dogs.
Yes, parking facilities are available at ProfilHotels Richmond.