Scandic Palace Hotel
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Summary of reviewsScandic Palace Hotel in Copenhagen is lauded for its exceptional location, situated in the city's heart across from the town hall and near the metro. This prime spot places guests within easy reach of major attractions such as Tivoli Gardens and Strøget, enhancing the hotel’s appeal for those eager to explore. Complementary to its central location, the historic architecture of the hotel adds a charming touch, while the surrounding area brims with cultural sites, restaurants, and shopping opportunities, offering guests a taste of Copenhagen's vibrant city life.
Guest reviews frequently praise the hotel’s breakfast, noted for its quality and breadth of variety, catering to various dietary preferences including vegan and gluten-free options. The delightful breakfast experience is paired with the warmth and efficiency of the staff, who consistently receive praise for their friendliness and professionalism. The reception team stands out in particular, ensuring a smooth and enjoyable stay.
Rooms at the Scandic Palace Hotel are generally described as comfortable, clean, and well-equipped, with many offering scenic views of City Hall Square. Despite minor issues regarding room temperatures and certain equipment, the spaciousness and modern decor contribute positively to the guest experience. The beds are highly regarded for their comfort, enhancing overall relaxation, though some guests found the bed sizes narrower than expected for double accommodation.
Cleanliness receives mixed feedback, with many rooms being well-maintained and tidy. However, the hotel's eco-cleaning policy—where housekeeping is provided upon request—left some guests desiring more frequent service. Despite this, the accommodations make for a pleasant stay, bolstered by the formidable location and service.
The hotel’s WiFi and parking options also hold mixed reviews. While some guests report a stable WiFi connection, others experience fluctuating services, and parking, though available nearby, can be costly. Still, with prior planning, these issues can be managed.
The Scandic Palace Hotel is deemed suitable for families with teenagers, thanks to its accessible location and well-equipped rooms. It also offers a practical setting for business travelers due to its centrality and efficient service, although some suggest a need for renovations to fully meet its four-star status.
Overall, the Scandic Palace Hotel remains a favored choice for travelers due to its historic charm, excellent service, and central positioning, offering a memorable and convenient base for exploring Copenhagen.
Categories
Guest reviews frequently praise the hotel’s breakfast, noted for its quality and breadth of variety, catering to various dietary preferences including vegan and gluten-free options. The delightful breakfast experience is paired with the warmth and efficiency of the staff, who consistently receive praise for their friendliness and professionalism. The reception team stands out in particular, ensuring a smooth and enjoyable stay.
Rooms at the Scandic Palace Hotel are generally described as comfortable, clean, and well-equipped, with many offering scenic views of City Hall Square. Despite minor issues regarding room temperatures and certain equipment, the spaciousness and modern decor contribute positively to the guest experience. The beds are highly regarded for their comfort, enhancing overall relaxation, though some guests found the bed sizes narrower than expected for double accommodation.
Cleanliness receives mixed feedback, with many rooms being well-maintained and tidy. However, the hotel's eco-cleaning policy—where housekeeping is provided upon request—left some guests desiring more frequent service. Despite this, the accommodations make for a pleasant stay, bolstered by the formidable location and service.
The hotel’s WiFi and parking options also hold mixed reviews. While some guests report a stable WiFi connection, others experience fluctuating services, and parking, though available nearby, can be costly. Still, with prior planning, these issues can be managed.
The Scandic Palace Hotel is deemed suitable for families with teenagers, thanks to its accessible location and well-equipped rooms. It also offers a practical setting for business travelers due to its centrality and efficient service, although some suggest a need for renovations to fully meet its four-star status.
Overall, the Scandic Palace Hotel remains a favored choice for travelers due to its historic charm, excellent service, and central positioning, offering a memorable and convenient base for exploring Copenhagen.
Hotel near Nightlife Spots
Located at Rådhuspladsen, this hotel is surrounded by the city's vibrant nightlife. Its central location makes it easy to access various bars, pubs, and clubs in Copenhagen.
Business Hotel
This hotel is centrally located and offers easy access to the city's attractions. It provides comfortable accommodations and business-friendly amenities.
Accessible Hotel
Scandic Palace Hotel is part of the Scandic chain, which prioritizes accessibility. Features available at Scandic hotels include borrowing wheelchairs or mobility scooters and inclusive service.
Hotel with EV Charging Stations
While specific details are not available in the provided data, Scandic hotels often provide EV charging stations as part of their amenities, catering to environmentally conscious travelers.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
EV charging stations
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Guest Reviews
Nestled in the heart of Copenhagen, Scandic Palace Hotel boasts a location that is hard to beat for travelers eager to explore the city. Situated directly across from the town hall and right next to the metro, guests find themselves within easy walking distance of major attractions such as Tivoli Gardens and Strøget, the famed shopping street. The hotel's central placement makes it convenient for accessing the train station and other transportation links, ideal for those wishing to navigate the city efficiently. Complementing the location, the historic architecture of the establishment adds a unique charm, offering guests a touch of history amidst their modern adventures.
The surrounding area is teeming with restaurants, shopping opportunities, and cultural sites, allowing guests to immerse themselves fully in Copenhagen's vibrant city life. The spacious rooms often provide views of the square, adding a picturesque element to the stay. Helpful staff and a satisfying breakfast further enhance the overall experience. Whether for a short visit or an extended city break, Scandic Palace Hotel in Copenhagen's city center offers an unrivaled starting point for discovering everything this beautiful city has to offer.
The breakfast offerings at Scandic Palace Hotel receive high praise from guests for their exceptional quality and variety. Many reviews highlight the breakfast as a standout feature of the stay, describing it as absolutely delicious, with a wide range of options to suit every taste. Guests frequently mention the abundance of choices, including both sweet and savory items, and appreciate the fresh and high-quality ingredients. The extensive and well-stocked buffet consistently impresses, with options catering to dietary preferences such as vegan, gluten-free, and lactose-free diets. The delightful breakfast experience is often complemented by the accommodating and friendly staff in the breakfast area. While some reviews note minor issues like overcrowding or limited seating during peak times, the overall consensus is that the breakfast at Scandic Palace Hotel is worth every moment, offering a delightful beginning to the day in the heart of Copenhagen.
The Scandic Palace Hotel offers guests an experience characterized by its central location and spacious accommodations with many rooms providing lovely views of the City Hall Square. Visitors frequently highlight the rooms as being comfortable, clean, and well-equipped, making for a pleasant stay. The bedding generally receives positive remarks for its comfort. Guests appreciate the modern decor, with rooms often described as nicely decorated and well-maintained, though some note that renovations may be necessary for a few. The soundproofed rooms offer a peaceful retreat despite the hotel's central city center location, which is described as superb for accessing nearby attractions.
There are, however, some inconsistencies mentioned regarding room temperature and equipment functionality, such as air conditioning and heating issues. A few guests find the room sizes less generous than depicted, with certain spaces described as functional but small, particularly bathrooms. Despite this, spacious rooms and good design are frequently noted, contributing to an overall enjoyable accommodation experience at the hotel. Breakfast is consistently praised for its variety, adding to the hotel's appeal. While some rooms require updating or deeper cleaning, the combination of location, comfort, and service often leads to a recommendation of the Scandic Palace Hotel.
The beds at Scandic Palace Hotel have elicited a range of sentiments from guests, with many emphasizing their comfort and quality bedding. Numerous reviewers praised the beds for being very comfortable, reinforced by high-quality bed linen, pillows, and blankets. Words like "enormous" and "excellent" have been used to describe the comfort level, indicating that many guests enjoyed a restful night's sleep. However, the size of the beds seems to have been a concern for several visitors, with comments pointing out that the double beds, often around 140 cm wide, felt too narrow for two adults. Despite some variability in mattress firmness—some being described as too soft, while others were considered too hard—many guests still found the overall sleep experience satisfying. The presence of good amenities in the rooms, coupled with comfortable bedding, generally contributed positively to the accommodation experience.
The Scandic Palace Hotel in Copenhagen garners mixed feedback regarding its cleanliness, with a notable number of reviewers commenting positively on the cleanliness of the rooms. Many guests praised the hotel for its well-maintained, clean rooms, and bathrooms, highlighting the modern, tidy spaces and the friendly housekeeping staff. The central location and charming atmosphere of the hotel further complemented these positive experiences.
However, several reviews pointed out areas where cleanliness fell short, mentioning issues such as dust, mold in the bathrooms, and insufficient vacuuming. Some rooms and common areas showed signs of wear, and the hotel's eco-cleaning policy—which means rooms are cleaned only upon request—left some guests unsatisfied, especially regarding the need to request clean towels and sheets. Despite these issues, some guests expressed a willingness to return, suggesting that the overall experience, with its positives, balanced out the occasional lapses in cleanliness.
Scandic Palace Hotel in Copenhagen offers a welcoming atmosphere thanks to its dedicated staff, who consistently receive praise for their friendliness and helpfulness. Guests frequently commend the staff for being super helpful and accommodating, ensuring a smooth and enjoyable stay from check-in to check-out. The reception team particularly stands out for their efficiency and professional service, swiftly addressing any minor issues that arise. With a warm reception and attentive service, the hotel staff contribute significantly to an overall pleasant experience.
Service in the dining areas is equally remarkable, as guests appreciate the attentive breakfast staff who not only deliver great service but also enhance the quality of the breakfast experience. The staff's proficiency in English is noted, making communication seamless for international travelers. This consistency in service helps to maintain a customer-oriented ethos throughout the hotel.
While the majority of reviews highlight the staff's positive qualities, there are occasional mentions of improvement areas for a few members, particularly at the front desk. Despite these isolated comments, the overall impression is that the staff remain courteous, cheerful, and readily available to meet guests’ needs.
The hotel’s fantastic location paired with exceptional service makes it a preferred choice for travelers returning to Copenhagen. Whether the guests are new visitors or regulars, the Scandic Palace Hotel staff ensure a memorable and pleasant stay that many fondly recall and recommend.
While guests of the Scandic Palace Hotel have shared a mix of experiences regarding the WiFi, certain positives can be noted. Some visitors did report good or excellent WiFi connections, indicating that the service can meet expectations at times. A handful of reviewers appreciated stable connections, suggesting that a satisfactory internet experience is possible. However, others faced challenges such as unstable and slow connections or difficulties in maintaining a consistent signal. The hotel's WiFi quality appears to fluctuate, with some guests experiencing issues like frequent disconnections or having to reposition themselves for better connectivity. Despite occasional favorable feedback, potential guests might want to be prepared for variability in the hotel's WiFi performance during their stay.
When planning a stay at the Scandic Palace Hotel, an important detail to consider is the parking situation, which has drawn mixed reviews from guests. Although the hotel itself does not offer private parking facilities, nearby parking garages are available for those traveling by car. These alternatives, however, come with a hefty price tag, making parking a potentially expensive part of the stay. Guests have noted that while finding parking in these garages might be straightforward, the costs can be prohibitive, with prices reaching up to 50 euros per night. Additionally, the information provided by hotel staff regarding parking options is sometimes inconsistent, leaving some guests feeling inadequately guided. Despite these challenges, guests who plan ahead and factor in the additional parking costs can enjoy their stay at this centrally-located hotel, which offers easy access to local events and attractions.
Scandic Palace Hotel offers a convenient base for families eager to explore the vibrant surroundings, thanks to its prime location near the train station and proximity to an array of interesting sites accessible on foot. Families might find the accommodation suitable for teenagers sharing with parents, as rooms are well-equipped to comfortably host groups of up to three people. Furthermore, the ability to rent bikes directly from the hotel adds to the ease of discovering the city, providing an enjoyable activity that seamlessly integrates into the urban experience. While some reviews suggest the hotel may not be the best fit for families with younger kids, it remains an attractive option for families seeking a central location and practical amenities.
Situated in a bustling area, the Scandic Palace Hotel boasts an excellent location and friendly staff, making it a welcoming choice for travelers. Guests often appreciate the varied breakfast offerings, adding a delightful start to their day. However, when it comes to living up to its four-star reputation, opinions diverge.
While some aspects of the service are commendable, many reviewers express disappointment with the overall state of the hotel's facilities. The rooms, described as dated and worn, no longer meet the standards expected of a modern four-star establishment. Comfort issues such as cold rooms, noisy elements, and lack of essential amenities are common themes. The decor, while retaining a touch of old-world charm, fails to exude the vibrancy and luxury that guests anticipate.
Practical inconveniences like clogged bathtubs, sparse furnishings, and noisy bathroom fittings detract from the experience, which some find frustrating, especially on business trips. Housekeeping practices, labeled as eco-cleaning, leave much to be desired, prompting calls for more thorough cleaning routines congruent with the hotel's standard.
Management's role in addressing these concerns is highlighted as an area for potential improvement. Despite the hotel's promising features, such as its location and breakfast offerings, many visitors feel that renovations and enhanced service quality are necessary to fulfill its four-star promise.
Scandic Palace Hotel offers a practical option for business travelers seeking a centrally located, business-oriented stay. Despite some minor drawbacks such as aged rooms and limited housekeeping—only on request—the hotel's professional and friendly staff enhance the service experience. Guests have particularly appreciated the efficient check-in service, with early check-in and upgrades available, adding convenience for those on tight schedules. While dining options are not available on the premises, the hotel's cleanliness and central location make it a viable option for business visits. However, it's worth considering that there might be other hotels offering similar amenities at a lower price point, even if this does not substantially detract from the charm and practicality of staying at Scandic Palace Hotel for business purposes.
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Location
The surrounding area is teeming with restaurants, shopping opportunities, and cultural sites, allowing guests to immerse themselves fully in Copenhagen's vibrant city life. The spacious rooms often provide views of the square, adding a picturesque element to the stay. Helpful staff and a satisfying breakfast further enhance the overall experience. Whether for a short visit or an extended city break, Scandic Palace Hotel in Copenhagen's city center offers an unrivaled starting point for discovering everything this beautiful city has to offer.
Breakfast
Rooms
There are, however, some inconsistencies mentioned regarding room temperature and equipment functionality, such as air conditioning and heating issues. A few guests find the room sizes less generous than depicted, with certain spaces described as functional but small, particularly bathrooms. Despite this, spacious rooms and good design are frequently noted, contributing to an overall enjoyable accommodation experience at the hotel. Breakfast is consistently praised for its variety, adding to the hotel's appeal. While some rooms require updating or deeper cleaning, the combination of location, comfort, and service often leads to a recommendation of the Scandic Palace Hotel.
Beds
Cleanliness
However, several reviews pointed out areas where cleanliness fell short, mentioning issues such as dust, mold in the bathrooms, and insufficient vacuuming. Some rooms and common areas showed signs of wear, and the hotel's eco-cleaning policy—which means rooms are cleaned only upon request—left some guests unsatisfied, especially regarding the need to request clean towels and sheets. Despite these issues, some guests expressed a willingness to return, suggesting that the overall experience, with its positives, balanced out the occasional lapses in cleanliness.
Staff
Service in the dining areas is equally remarkable, as guests appreciate the attentive breakfast staff who not only deliver great service but also enhance the quality of the breakfast experience. The staff's proficiency in English is noted, making communication seamless for international travelers. This consistency in service helps to maintain a customer-oriented ethos throughout the hotel.
While the majority of reviews highlight the staff's positive qualities, there are occasional mentions of improvement areas for a few members, particularly at the front desk. Despite these isolated comments, the overall impression is that the staff remain courteous, cheerful, and readily available to meet guests’ needs.
The hotel’s fantastic location paired with exceptional service makes it a preferred choice for travelers returning to Copenhagen. Whether the guests are new visitors or regulars, the Scandic Palace Hotel staff ensure a memorable and pleasant stay that many fondly recall and recommend.
Wi-Fi
Parking
Family
4 Star
While some aspects of the service are commendable, many reviewers express disappointment with the overall state of the hotel's facilities. The rooms, described as dated and worn, no longer meet the standards expected of a modern four-star establishment. Comfort issues such as cold rooms, noisy elements, and lack of essential amenities are common themes. The decor, while retaining a touch of old-world charm, fails to exude the vibrancy and luxury that guests anticipate.
Practical inconveniences like clogged bathtubs, sparse furnishings, and noisy bathroom fittings detract from the experience, which some find frustrating, especially on business trips. Housekeeping practices, labeled as eco-cleaning, leave much to be desired, prompting calls for more thorough cleaning routines congruent with the hotel's standard.
Management's role in addressing these concerns is highlighted as an area for potential improvement. Despite the hotel's promising features, such as its location and breakfast offerings, many visitors feel that renovations and enhanced service quality are necessary to fulfill its four-star promise.
Business
No, Scandic Palace Hotel doesn't have any pool.
No, a spa isn't available at Scandic Palace Hotel.
No, Scandic Palace Hotel doesn't allow dogs.
Yes, parking facilities are available at Scandic Palace Hotel.
No, Scandic Palace Hotel doesn't have a gym.
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