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Summary of reviews'a&o Copenhagen Sydhavn' offers a strategic location that is highly praised for its connectivity and convenience, situated just a few minutes' walk from the Sydhavn train station. This allows guests easy access to Copenhagen’s city center, usually within two to three stops on the S-train, while also benefiting from the quiet, industrial surroundings. Nearby amenities include supermarkets, shops and local cafes, making it an ideal balance of tranquility and accessibility for travelers.
Breakfast at the hostel receives mixed reviews but is generally seen as satisfactory and economical. Positives include its affordability, variety and options for special diets, such as vegan and gluten-free. However, improvements in variety, cleanliness and service efficiency are noted needs.
The hostel's bar and entertainment options create a lively evening atmosphere with live music, making it a pleasant space to unwind. The shared kitchen offers a cost-effective meal preparation option, although the condition of the equipment occasionally garners criticism. Dining options nearby are somewhat limited to fast food, which might be a downside for some guests.
Room reviews are mixed, though many guests appreciate the clean, comfortable and modern design. Family-friendly and budget-conscious facilities, soundproofing and convenience are beloved perks. However, some rooms reportedly suffer from cleanliness issues and poor ventilation and operational inefficiencies, such as inadequate cleaning and missing toiletries, have been observed.
Cleanliness is generally well-regarded in guests' rooms, though public and communal areas sometimes fall short of expectations. Some guests face issues like mold, hair in bathrooms and general dirtiness, pointing to inconsistent cleaning standards.
Staff receives predominantly positive feedback for their kindness, helpfulness and communication, particularly at the reception and bar. However, occasional complaints of rudeness and slow service during busy periods suggest room for improvement.
The free Wi-Fi is generally reliable and fast, contributing positively to the overall guest experience, although some guests have experienced intermittent connectivity issues.
Parking presents a mixed experience with available, yet often expensive, options. The limited on-site parking necessitates advance reservations and free parking nearby can be challenging to locate due to unclear signage.
Bed quality varies with guests noting both comfort and issues such as firmness, small size and noisy mattresses. Cleanliness of beds receives approval, but reports of unmade or missing bed linens highlight areas for improvement.
Notably, the hostel is very accommodating to guests with dogs, enhancing its appeal for pet owners. The staff’s kindness towards animals and an overall welcoming atmosphere make it an excellent choice for travelers with furry companions. Families with children also find the hotel a suitable and inclusive option.
Overall, 'a&o Copenhagen Sydhavn' is a value-for-money option with accessible transport links, a lively atmosphere and accommodating staff, despite needing some improvements in cleanliness, bed comfort and operational efficiency. Show more
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Categories
Cheap Hostel
This hostel provides budget-friendly accommodation in the Sydhavn district, offering easy access to the city center via public transport. It's a practical option for travelers looking for affordable lodging.
Hostel Taking Steps Towards Sustainability
Dog Friendly Hostel
Hostel with Parking
Room Types
Twin RoomThe twin room offers parquet floors, heating, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Quadruple RoomThe quadruple room features parquet floors, heating, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 3 beds.
Bed in 6-Bed Dormitory RoomRooms are 20 square metres.
Bed in 8-Bed Dormitory RoomRooms are 24 square metres.
Bed in 4-Bed Dormitory RoomRooms are 16 square metres.
Family Room (2 Adults + 2 Children)The family room offers parquet floors, heating, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 3 beds.
Superior Twin RoomThe twin room provides a seating area, a sofa, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Single RoomThe single room features parquet floors, heating, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Guest Reviews
Location
The 'a&o Copenhagen Sydhavn' boasts a strategic location that is highly appreciated by guests for its connectivity and convenience. Located just a few minutes' walk from the Sydhavn train station, the hostel provides easy and fast access to Copenhagen's city center, typically within two to three stops on the S-train. This proximity to public transportation, including buses and the metro, facilitates quick and straightforward travel to many of the city’s main attractions, making it an ideal base for exploring the Danish capital.
Guests frequently note the quiet and peaceful surroundings of the hostel, which is located in a more industrial area outside the bustling center. Despite not being in the heart of the city, the well-connected transport links ensure that the central attractions are readily accessible. Some perks of the location include nearby amenities such as supermarkets, shops and local cafes, as well as the scenic spots like parks and waterfronts.
While the hostel's setting away from the nightlife hubs may pose a slight inconvenience when returning late at night, the overall consensus highlights the excellent balance it offers between tranquility and accessibility. The hostel manages to deliver both a quiet atmosphere for resting and efficient transport connections for city exploration, all at a good value for the money.
Overall, 'a&o Copenhagen Sydhavn' is highly regarded for its functional location that caters well to travelers looking to navigate Copenhagen conveniently, while also enjoying a peaceful and well-equipped stay.
Breakfast
a&o Copenhagen Sydhavn offers a breakfast experience that has received a mix of feedback from its guests. On the positive side, many reviews highlight the affordability and good value of the breakfast, noting it as "great," "ample," "varied," and "delicious." The pancake machine and the selection of cold cuts, bread, muesli and coffee are frequently appreciated, along with options for vegan and gluten-free diets.
However, there's room for improvement. Common criticisms include a lack of variety with some guests finding the offerings repetitive and sparse. Others mention that the breakfast area can become overcrowded and chaotic, often leading to inadequate replenishment of items and issues with cleanliness. The service is occasionally described as understaffed and the quality of some food items—like scrambled eggs and cheese—could be enhanced.
Overall, while the breakfast at a&o Copenhagen Sydhavn is mostly satisfactory and economical, improvements in variety, service efficiency and cleanliness would significantly enhance the guest experience.
Dinner
At a&o Copenhagen Sydhavn, the evening atmosphere is vibrant and engaging, thanks to the bar and various entertainment options such as live music on Friday evenings. The bar area downstairs offers a pleasant place to unwind, whether you're in the mood for a drink, a coffee or simply some snacks. Additionally, the ground floor is lively with different activities and games, making it a welcoming space for both relaxation and socializing.
For those who prefer preparing their own meals, the hotel provides a shared kitchen. This communal kitchen is noted for being a cost-effective option for guests, despite some critiques regarding its size and the condition of the pots and pans. Beyond the kitchen, vending machines stocked with essentials add an extra layer of convenience.
Families or guests traveling with children will find plenty of activities to keep the young ones entertained. Moreover, there is access to a breakfast area in the evenings if one prefers a more private dining experience.
Surrounding a&o Copenhagen Sydhavn, the area offers a variety of dining choices. Within 150 meters, guests can find a good snack bar and nearby cheap dining options and supermarkets add to the convenience. However, some guests noted a limited selection of nearby restaurants, mainly consisting of fast food like pizza and kebabs.
The hostel's staff receive commendations for their helpfulness, particularly those at the bar, enhancing the overall positive experience. Families and budget travelers alike will find the amenities and atmosphere appealing at this lively hostel.
Rooms
The rooms at a&o Copenhagen Sydhavn receive mixed reviews with a range of positive and negative comments. Positively, many guests find the rooms clean, comfortable and well-maintained. The hotel offers spacious rooms that many families find adequate with modern furnishings and essential amenities. The value for money is appreciated and the hotel's location near transportation links to the city center is frequently praised. Several reviews highlight the good soundproofing, modern facilities and quiet atmosphere at night. Additionally, the hotel provides practical and functional rooms with private bathrooms, which are a significant advantage for many visitors.
On the downside, several guests mention issues with cleanliness and maintenance, such as dirty windows, mold and smelly rooms. Others note the rooms can be very hot with poor ventilation and some were displeased to find the rooms smaller than expected, especially for larger groups. The complaints about basic issues, such as missing toiletries, insufficient cleaning and the need to dress the beds themselves, suggest some operational inefficiencies. Despite these drawbacks, the overall sentiment leans towards the rooms being decent for the price, offering good facilities and comfortable accommodation for those looking for budget-friendly options in Copenhagen.
Beds
At a&o Copenhagen Sydhavn, the reviews about the beds seem to paint a mixed picture. Many guests found the beds to be comfortable with some describing them as very comfy and adequate for a good night's sleep. The cleanliness of the beds also received praise with guests noting clean mattresses and bed linen.
However, there were notable mentions of discomfort from several guests. Issues included hard or firm mattresses, small bed sizes and mattresses that moved around on the bed frame. Some guests also reported beds being noisy and dealing with thin or worn-out pillows.
Despite the comfort noted by some, others felt the bed quality could be improved. There were reports of beds being unmade upon arrival and instances where bed sheets and pillowcases were not clean or were missing entirely. A number of guests mentioned specific discomfort with separated single beds and beds without much-needed privacy.
In summary, while a significant number of guests enjoyed a comfortable sleep, there are areas that the hostel needs to address to ensure a consistently pleasant experience for everyone.
Cleanliness
'A&O Copenhagen Sydhavn' receives mixed reviews regarding cleanliness. On the positive side, many guests found their rooms to be clean, comfortable and modern. The hostel was frequently described as well-maintained with efficient cleaning staff. Clean linens, towels and well-maintained private bathrooms were noted and several guests appreciated the daily room cleaning and trash replacement.
However, there were frequent reports of inadequate cleanliness in both private and public areas. Bathrooms, while sometimes clean, also faced criticism for issues like mold, hair and clogged drains. The general lack of thoroughness was highlighted with specific complaints about dirty floors, dusty areas and neglected under-bed spaces. Public areas, including kitchens and common rooms, were often mentioned as needing better upkeep. Complaints included dirty windows, mold on window frames and general dirtiness observed in hallways and communal spaces.
While some guests had positive experiences, describing the hostel as generally clean, the recurring issues of insufficient and inconsistent cleanliness standards suggest that improvements are needed to meet guests' expectations consistently.
Staff
The reviews for a&o Copenhagen Sydhavn's staff reveal a mixed but predominantly positive experience. Most guests consistently highlight the friendliness and helpfulness of the staff with descriptors such as "amazing," "super nice," "kind," and "accommodating" frequently appearing in the feedback. Reception staff, in particular, receive numerous accolades for their courtesy and proactive assistance with some guests singling out employees by name for their exceptional service.
However, there are occasional criticisms worth noting. Some guests encountered rudeness and unprofessional behavior, especially during busy periods when the team appeared overstretched. Issues such as slow check-in processes and lack of Danish-speaking staff were mentioned, detracting from an otherwise positive impression. Despite these hiccups, many guests appreciated the staff's effort to communicate effectively in English and resolve problems, even if it occasionally meant handling tasks under pressure.
In summary, while there are areas for improvement, especially in managing peak times and enhancing communication, the general consensus is that the staff at a&o Copenhagen Sydhavn are a dedicated and friendly group who strive to provide a welcoming and supportive environment.
Wi-Fi
The Wi-Fi at a&o Copenhagen Sydhavn receives overall positive feedback from guests, reflecting reliable and strong connectivity in multiple areas. Users have noted the internet as good, fast and effective for routine use, particularly highlighting its reliability and speed, both in rooms and common areas. Free Wi-Fi is a convenient feature appreciated by many and the internet connection remains stable and functional for most parts.
However, there are a few inconsistencies. Some guests experienced difficulties connecting with occasional spotty or slow performance. Issues such as non-functional power sockets near the bed or the absence of electrical outlets can also affect connectivity convenience. Despite these occasional setbacks, the general consensus suggests that the Wi-Fi serves its purpose well, contributing positively to the overall stay experience.
Parking
The parking situation at a&o Copenhagen Sydhavn presents a mixed bag for guests. Although there is a range of parking options available, it is often described as expensive with fees around 120 DKK per day. The on-site parking is convenient yet limited with guests strongly advised to reserve a spot in advance due to the high demand and limited availability. Free parking is also mentioned but tends to be in areas nearby rather than directly at the hotel, which can lead to difficulties and congestion in finding a space. Some guests experienced challenges with unclear signage, making it tricky to locate the parking area and even resulting in fines for parking violations.
Despite these issues, private and secured parking areas are available, sometimes at a higher cost. The location of the hotel, being near main intersections, makes it accessible, which somewhat mitigates the parking difficulties. Alternative parking options in the vicinity, such as at Circle K, offer a slightly cheaper daily rate, providing guests some relief from the high on-site parking fees. Overall, while parking is available, it tends to come with additional costs and complexities that guests should consider when planning their stay.
Dog Friendly
a&o Copenhagen Sydhavn stands out as a welcoming haven for those traveling with their furry companions. This pet-friendly hotel warmly accommodates guests with dogs, allowing them to bring their beloved pets along on their vacation. The hotel maintains a dog-friendly policy, which has been consistently praised by guests, making it a highly recommended destination for dog owners. The staff’s kindness and accommodating nature further enhance the experience for those traveling with dogs. Families with children also find the hotel to be a great choice, indicating a versatile and inclusive environment. Despite occasional issues such as fire alarms triggered by smokers, the overall atmosphere remains friendly and inviting for both pets and their owners.
No, a&o Copenhagen Sydhavn doesn't have any pool.
No, a spa isn't available at a&o Copenhagen Sydhavn.
Yes, a&o Copenhagen Sydhavn welcomes dogs.
Yes, parking facilities are available at a&o Copenhagen Sydhavn.