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Summary of reviewsThe Tikay Suite Hotel enjoys a prime, convenient location with close proximity to a large supermarket, casino, shops and central area, making it a strong choice for travelers. Despite being on a busy avenue, the rooms remain impressively quiet, ensuring a peaceful stay within a nice atmosphere. Friendly service enhances the overall positive experience. A downside noted by some guests is the initial difficulty in locating the hotel due to a misleading route.
The breakfast at Tikay Suite Hotel receives high praise for its variety, taste and plentiful offerings. The buffet-style setup ensures a satisfying start to the day, despite occasional calls for more vegan options and whole bean coffee. The overall sentiment is very positive, making breakfast a highlight of the stay.
The dinner experience is equally well-regarded with guests frequently praising the chef's culinary skills. Delicious vegan options and satisfying portion sizes are noted with many guests appreciating the convenience of dining in-house. There are minor instances of average quality and service, but these are exceptions rather than the norm.
The rooms are a mixed bag with many guests appreciating their cleanliness, comfort and some of the spacious accommodations. However, the size of the rooms is often criticized as small or tiny with concerns about lighting, charm and occasional damp smells. Bathrooms are also reported as needing better cleaning and maintenance. Despite this, the staff’s attentiveness and the hotel's pleasant facilities generally create a comfortable atmosphere.
Cleanliness is a strong point for Tikay Suite Hotel with rooms and common areas described as spotless and very clean, contributing to a welcoming environment. Occasional remarks about specific areas needing more attention are noted but do not overshadow the overall high standard.
The exceptional kindness and attentiveness of the staff significantly enhance the guest experience. Names like Pamela, Hugo, Jhon, Micke and Leandra receive special mentions for their warm and welcoming service. The staff's dedication, even in emergency situations, leaves a lasting positive impression on guests.
The pool area, set in a picturesque garden with lush plants, offers a serene escape for relaxation. The aesthetic appeal and pleasant atmosphere around the pool and adjacent restaurant and bar areas are appreciated. However, the pool's small size, cleanliness and cold water are minor issues noted by some guests.
Reviews of the beds are mixed; while many find them very comfortable, others report them as hard or uncomfortable. Concerns about the small room size and chipped tubs are also mentioned.
Overall, Tikay Suite Hotel offers a generally positive experience with its convenient location, commendable breakfast and dinner offerings, high cleanliness standards and outstanding staff service. Areas for improvement include room size, amenities and pool maintenance. Show more
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Categories
Hotel with Parking
Tikay Suite Hotel offers free private parking on site. Guests do not need a reservation to use the parking facilities, adding to the convenience.
Hotel with Outdoor Pool
With an outdoor swimming pool, this hotel offers a relaxing pool area complemented by green spaces. It also includes a children's playground, making it a suitable option for families.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Room Types
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a private entrance, a wardrobe, parquet floors, heating and a flat-screen TV with cable channels. The unit has 1 bed.
King Room with JacuzziThe hot tub is the standout feature of this double room. This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features a flat-screen TV with cable channels, a wardrobe, parquet floors and heating. The unit has 2 beds.
Quadruple Room with ShowerThis quadruple room provides a flat-screen TV. The unit offers 4 beds.
King Room with Spa BathGuests will have a special experience as the double room features a spa bath. This double room provides heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Triple RoomThis triple room provides a flat-screen TV. The unit offers 3 beds.
Guest Reviews
8.3
Very Good
Location
The Tikay Suite Hotel boasts a very convenient and prime location, making it an ideal choice for travelers. Despite being situated on a busy avenue, the rooms remain impressively quiet, ensuring a peaceful stay. Guests appreciate the proximity to a large supermarket and a variety of amenities, such as the casino, shops and the central area. The hotel offers clean and comfortable rooms, coupled with friendly service. An added advantage is the nice atmosphere throughout the property. However, it is worth noting that some visitors have reported difficulty finding the hotel due to a misleading route leading to a dead-end alley. Once located, though, the hotel’s setting becomes a significant advantage for a pleasant and hassle-free stay.
Breakfast
Tikay Suite Hotel receives high praise for its breakfast offerings. Guests frequently describe the breakfast as very good, plentiful and pleasant. Many highlight the variety and taste with terms like super tasty and excellent being common descriptors. The buffet-style setup is often noted for its generous quantity and being well-stocked, ensuring a satisfying start to the day. The breakfast is deemed not only good but meets expectations with cleanliness and well-attended service.
However, a few guests mentioned room for improvement, citing the need for more vegan options, whole bean coffee and less sugary juice selections. Some were disappointed by the breakfast's repetitiveness and inconsistency with the hotel's 100% buffet claim. Despite these critiques, the overall sentiment leans positively with many appreciating the variety, quality and generous hospitality of the breakfast experience at Tikay Suite Hotel.
Dinner
The dinner experience at Tikay Suite Hotel has received notable praise from guests. The chef's culinary skills are frequently highlighted with many guests describing the food as very tasty, delicious and spectacular. Vegan guests were particularly impressed with the delicious vegan options prepared specifically for them. Many reviewers were content with both the quality and portion sizes of the meals. One person celebrated that they could enjoy a delicious dinner without the need to go out. While most guests were pleased with their dining experience, there was a mention of an instance where the quality was deemed average and the service slightly lacking. Overall, the positive feedback suggests that dining at Tikay Suite Hotel is a highlight for many visitors.
Rooms
The Tikay Suite Hotel offers a range of room experiences, according to guest reviews. Many visitors found the rooms to be comfortable and clean with some praising the spacious and well-maintained accommodations, especially those with jacuzzis. The staff's attentiveness and the pleasant facilities contribute positively to the overall atmosphere.
However, the feedback highlights several areas for improvement. A recurring issue is the size of the rooms with numerous guests describing them as very small or tiny. Alongside this, several comments mention inadequate lighting and a lack of charm in some rooms. There were reports of rooms being too dark, enclosed and sometimes accompanied by an unpleasant smell of dampness.
Bathrooms received mixed reviews; while some found them clean, others noted they were small, in poor condition and in need of better cleaning. Additionally, several rooms were mentioned to be cold due to insufficient insulation and missing amenities such as minibars were noted by some guests.
Overall, while the Tikay Suite Hotel provides comfortable, clean and well-equipped rooms with good service, there are several areas that could benefit from attention and improvement to enhance the guest experience.
Beds
Tikay Suite Hotel receives mixed reviews regarding its beds. Many guests praised the beds as being very comfortable with some expressing that they slept like babies. However, there are also criticisms noting that some beds were found to be very hard, uncomfortable or very old. Additionally, alongside the feedback on beds, some guests mentioned concerns about the small size of the rooms and chipped tubs.
Cleanliness
Tikay Suite Hotel garners positive remarks for its cleanliness with frequent mentions of spotless and very clean rooms, making guests feel comfortable and satisfied during their stays. The staff's friendly and attentive nature enhances the overall atmosphere, contributing to a pleasant experience. Several reviews highlight the good cleanliness of the rooms and the tidy environment, creating a consistent sense of orderliness throughout the hotel. There are a few comments on specific issues such as partially clean bathrooms and a dirty breakfast area, but these seem to be exceptions rather than the rule. Overall, the hotel's commitment to maintaining a high standard of cleanliness is widely appreciated by its guests.
Staff
The staff at Tikay Suite Hotel is consistently praised for their exceptional kindness and attentiveness. Guests highlight how the team, including names like Pamela, Hugo, Jhon, Micke and Leandra, go above and beyond to ensure a pleasant stay. The attention from the staff is described as warm, welcoming and incredible, making guests feel comfortable and valued throughout their experience.
Numerous reviews emphasize the friendly and helpful nature of the staff with specific mentions of their dedication and swift service. Even in emergency situations, the kindness of the emergency staff stands out. The restaurant and bar staff receive commendations for their fantastic care and the tasty food they serve, contributing to an overall enjoyable experience.
In summary, the remarkable service provided by the attentive, friendly and courteous staff at Tikay Suite Hotel significantly enhances the guest experience, making it a highly recommended choice for travelers seeking excellent hospitality.
Pool
The pool at Tikay Suite Hotel is set in a picturesque garden filled with lush plants and grassy areas ideal for sunbathing, offering a serene escape for guests seeking relaxation. The nicely arranged relaxation zones and pleasant atmosphere around the pool area add to its charm. Guests particularly enjoy the beautiful restaurant and bar areas adjacent to the pool, creating a delightful space for dining and relaxation. However, the pool, though lovely and beautifully integrated into the environment, is on the smaller side and could benefit from improved cleanliness and maintenance. Some have noted that the water can be quite cold, adding a bit of a challenge for those wishing to take a dip. Despite these minor issues, many guests appreciate the pool for its aesthetic appeal and the overall ambiance it contributes to the hotel.
Yes, Tikay Suite Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Tikay Suite Hotel.
No, Tikay Suite Hotel doesn't allow dogs.
Yes, parking facilities are available at Tikay Suite Hotel.