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Summary of reviewsHotel Sussex stands out primarily for its prime location in the heart of Córdoba, providing easy access to major attractions, historic sites, museums and the bustling San Martín Square. Guests find the central location highly convenient for exploring the city on foot and appreciate the panoramic views, particularly from the breakfast area on the 11th floor. This strategic position makes the hotel a favored choice for both tourists and business travelers.
The breakfast service receives high praise for its variety and quality, featuring a comprehensive selection of items including croissants, omelettes, toast, fruit salad, yogurt, cereals, cheeses, ham and jams. The breakfast room's stunning city views further enhance the dining experience, complemented by the attentive and helpful staff.
While the overall dining experience at the hotel includes positive notes on the dinner served at the restaurant, concerns have been raised regarding the entrance’s accessibility. Guests have reported limited breakfast options and coffee availability, indicating room for improvement in this area.
When it comes to accommodation, the rooms are generally clean and comfortable with modern layouts in renovated sections. Many rooms offer beautiful city views and the beds are often described as comfortable and well-maintained. However, there are criticisms concerning the lack of air conditioning, outdated furnishings and noise issues. Additionally, some rooms require maintenance with reports of cockroaches, mildew and broken fixtures.
Cleanliness is another area with mixed reviews: while many guests highlight the hotel's cleanliness and praise the housekeeping staff, there are significant mentions of pests, dirty carpets and neglected common areas suggesting a need for better hygiene practices.
Staff performance is notably positive with the personnel described as friendly, helpful and attentive. The reception staff, in particular, receive commendations for their politeness and welcoming nature, although sporadic instances of less-than-warm service are reported.
The WiFi service at Hotel Sussex is a common source of frustration for guests with many citing instability and poor reception as significant drawbacks. Those needing reliable internet access might find these issues particularly challenging.
The gym facility is appreciated for its good equipment and cleanliness, though maintenance of some gym machines needs attention. Parking is offered but has notable challenges, including tight spaces, poor maintenance and unexpected fees, making it less user-friendly.
Despite some criticisms, the overall sentiment for Hotel Sussex remains positive, particularly for its strategic location, good breakfast and friendly staff, making it a viable option for guests seeking practical accommodations in Córdoba. However, potential visitors should be aware of the noted areas needing improvement, particularly regarding room maintenance, WiFi connectivity and parking facilities. Show more
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Categories
Hotel near Golf Courses
Located in Cordoba city, this hotel is listed as a golf hotel, indicating its suitability for guests interested in playing golf. It provides a central base with access to nearby courses.
Family Friendly Hotel
Situated on San Jerónimo, this hotel is centrally located. Its accessibility to various city amenities makes it suitable for families.
Hotel with Parking
Hotel Sussex offers private underground garages, although they come at an extra cost and are subject to availability.
Accessible Hotel
The hotel offers rooms and facilities for disabled guests, wheelchair access, a lift, and accessible toilets. The entire unit is wheelchair accessible.
3-Star Hotel
Hotel Sussex is centrally located in Cordoba and offers a fitness center for guests. Free Wi-Fi is available throughout the hotel, and it also provides business center facilities.
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Gym
Room Types
Superior Double or Twin RoomThis room features 1 double bed or 2 single beds, a private bathroom with shower, air conditioning, and cable TV.
Superior Triple RoomThis room features 1 double bed, 1 single bed, a private bathroom with shower, air conditioning, and cable TV.
Superior Twin RoomThis room includes bathroom facilities.
Standard Triple RoomThis room includes bathroom facilities.
Guest Reviews
6.9
Rated
Location
Hotel Sussex is highly praised for its prime location in the heart of Córdoba, making it an excellent choice for travelers looking to explore the city with ease. Located in downtown Córdoba, the hotel offers convenient access to major attractions, historic sites, museums and the vibrant San Martín Square. Guests frequently highlight how everything is close by, allowing for effortless walking tours around the city center.
The panoramic views from the breakfast area on the 11th floor, particularly of San Martín Square and the cathedral, are a notable advantage, adding to the overall positive experience. Despite some mentions of the surrounding area being sketchy at night and the need for some refurbishments, the overwhelmingly positive feedback points to the hotel's unbeatable central location as its standout feature. This makes Hotel Sussex a strategic point for tourists and business travelers alike, who appreciate the excellent staff attention and reasonable price-quality relationship.
Breakfast
Hotel Sussex offers a breakfast service that generally receives positive feedback from guests. Described frequently as very good, complete and abundant, the breakfast includes a variety of items such as croissants, omelettes, toast, fruit salad, yogurt, cereals, cheeses, ham and spreadable jams. The breakfast room, located on the 11th floor, provides guests with beautiful city views, which many find to be a highlight.
Guests appreciate the variety and the overall quality of the breakfast with terms like excellent, delicious and tasty being commonly used. The service is praised for its early availability and extensive selection. The breakfast staff are noted for being helpful and attentive, adding to a positive dining experience.
However, some reviews indicate room for improvement. A few guests noted a lack of fruits and fresh juices, while others mentioned that certain items like croissants could be better. There are occasional comments about the breakfast being basic or not matching the expectations set by promotional photos. Despite these drawbacks, the majority of reviews remain positive with many guests leaving satisfied by the comprehensive and well-prepared breakfast offerings at the Hotel Sussex.
Dinner
Hotel Sussex's dining experience receives mixed feedback from guests. The restaurant is praised for being nice and serving delicious dinner. However, there is a notable concern about the restaurant's accessibility with reports of a very small and dangerous entrance featuring a sharp curve.
Regarding breakfast, guests find the view from the breakfast dining room very nice. Despite this, they express dissatisfaction with the breakfast itself, highlighting limited options with only coffee often being available. Suggestions for better quality juice and fruit were mentioned.
Rooms
Located at the heart of an urban setting, Hotel Sussex is known for its central location, offering a range of rooms that are generally clean and comfortable. Many guests have complimented the modern layout and well-maintained condition of the renovated rooms. The beautiful views from many rooms add to the overall appeal, making the stay pleasant for many travelers. Additionally, the rooms come equipped with essentials such as shampoo and conditioner, though amenities like soap might be missing.
The comfort level of the beds and the cleanliness of the rooms have also been frequently praised. However, the hotel lacks air conditioning, which can be a drawback, especially during hot weather. Some rooms are noted to be a bit small but adequately comfortable for the price paid.
Not all reviews are glowing, as some guests have had issues with outdated furnishings, noise from neighboring rooms and maintenance concerns such as cockroaches, mildew and broken fixtures. The air conditioning units in many rooms were reported to be old and inefficient, contributing to ventilation problems. Some rooms have been described as very small and dark with an overall need for modernization.
Despite these criticisms, the hotel's diligent efforts in maintaining cleanliness and updating certain rooms are noteworthy. Guests looking for a functional stay with a central location might find Hotel Sussex a viable option, albeit with some inconsistencies in room quality and amenities.
Beds
Hotel Sussex has received mixed reviews regarding the comfort of its beds, though many guests highlighted positive aspects. Numerous visitors praised the beds for being comfortable, warm and equipped with good pillows and clean sheets. Some specifically mentioned the king-size double beds as being extra comfortable and the mattresses as excellent. The overall quality of the beds and mattresses was frequently noted as a positive feature with guests describing them as soft, clean and very comfortable. Additionally, the spacious rooms with comfortable beds were appreciated by travelers, adding to their sense of comfort.
However, there were also several criticisms. Certain guests found the beds to be old, worn out and uncomfortable. Issues such as sagging mattresses, broken beds and inadequately maintained bed frames were reported. Some guests mentioned difficulties with mobility due to the arrangement of multiple beds in the room and others were disappointed by narrow or overly soft beds. Instances of hair found on the beds and complaints about terrible mattress quality also detracted from some guests' experiences.
Overall, while many found the beds at Hotel Sussex to contribute positively to their stay, there are notable concerns regarding bed maintenance and comfort that the hotel may need to address.
Cleanliness
Hotel Sussex has garnered mixed reviews regarding its cleanliness. On the positive side, multiple guests have mentioned the clean rooms and well-maintained premises with terms like spotless, super clean and top-notch clean featuring frequently. Some have praised the housekeeping staff for their friendliness and the overall cleanliness, highlighting reliable sanitation in some parts of the hotel.
However, the hotel also faced significant criticism. Numerous reviews pointed out the presence of cockroaches, particularly in the bathrooms and occasionally in the bedrooms. Many guests found the carpets dirty, along with reports of stained sheets and unpleasant smells in the rooms and bathrooms. There were frequent complaints about outdated and poorly maintained facilities, broken faucets, peeling paint and neglected common areas. Some guests noted specific issues such as dirty pillows, hairs found on the bedding and a lack of consistent housekeeping services.
Overall, while some visitors appreciated the cleanliness and order in certain parts of the hotel, a substantial number of reviews highlighted serious cleanliness issues, suggesting a need for significant improvements in hygiene and maintenance.
Staff
The guest reviews of Hotel Sussex paint a vivid picture of their staff's performance and interaction with guests. The majority of the feedback highlights the positive experiences, emphasizing the friendly and attentive nature of the personnel. Guests consistently describe the staff as great, friendly and helpful with a noticeable emphasis on excellent service across various departments within the hotel. The attentive and responsive behavior of the staff is a recurrent theme and their efforts are often appreciated and praised by visitors.
The staff at the reception desk, in particular, receive commendations for being polite and welcoming, although there are isolated instances of coldness and lack of attention. The breakfast service has room for improvement in terms of noise levels and mannerisms of some staff members.
It appears that overall, the hotel staff's friendliness and willingness to help significantly contribute to a positive guest experience. However, there is a acknowledgment of occasional lapses in service quality, especially at the reception, where a warmer and more attentive attitude would enhance the guest experience.
Despite some mixed reviews regarding specific encounters, the general consensus remains that Hotel Sussex boasts a team of hardworking, respectful and kind staff who strive to provide an excellent level of attention and service.
Wi-Fi
When considering a stay at Hotel Sussex, potential guests should be aware of the mixed experiences regarding the hotel's WiFi services. While there were mentions of great service, a recurring theme in the reviews highlights significant issues with the WiFi. Many guests reported that the WiFi did not work properly, was unstable and had an unreliable signal throughout the building. Some specifically noted difficulties accessing the WiFi, poor reception and even a complete lack of internet access in the rooms. Common feedback indicated that the WiFi often cut off, which was a source of frustration for many. Although the WiFi was available in all areas of the hotel, its performance could certainly be improved. Additionally, the absence of power outlets near the beds added to connectivity woes. Potential visitors who require a dependable internet connection might need to consider these aspects when planning their stay.
Gym
Hotel Sussex offers a well-regarded gym facility in terms of its equipment quality, frequently noted as very good by guests. Cleanliness in the gym is also positively highlighted, making for a generally pleasant workout experience. However, it's important to note that there are concerns regarding maintenance and the condition of some machines. Feedback indicates that several machines were not in working order and the gym area itself has been described as needing attention and updates. While some guests enjoyed their gym time, the general call for better upkeep and safety measures is clear. Overall, for those prioritizing fitness amenities, it might be useful to check on the current status of the gym before making plans.
Parking
Hotel Sussex offers several parking options, including a garage within the hotel and an underground parking facility. However, guests have noted several challenges with the parking experience. The availability of parking spaces is limited and it's often challenging to find a spot, especially because spaces cannot be reserved in advance. The parking facilities are described as narrow and somewhat hazardous with some noting that the lot resembles a horror movie set due to poor maintenance and lack of proper lighting.
While secure parking is available, the cost is an additional charge and can be quite steep. There are also reports of the extra fees not being well-communicated, leading to unexpected charges. The parking spaces are particularly tight, making it difficult for those with larger vehicles or vans.
Furthermore, guests have pointed out that the parking garage is uncomfortable to access and there is no elevator leading directly to the parking lot. Despite these drawbacks, having a garage at the hotel is considered an advantage by some, as it ensures that parking is available, albeit at an extra cost and under certain conditions.
Overall, while Hotel Sussex does provide parking, the service could benefit from significant improvements in terms of accessibility, space management and clearer communication regarding fees.
Family
Hotel Sussex is a cozy, family-friendly establishment that creates an excellent environment for a family stay. Ideal for weekend getaways, it's particularly convenient for families who are not too picky about details found in online catalogs. Guests appreciate the hotel's respect for reservation schedules, which makes it a reliable choice for planning family trips. While the hotel does not offer specific play areas or extensive family-oriented facilities, its overall atmosphere caters well to family needs. Minor issues have been noted regarding noise and the behavior of other guests, which could be improved to enhance the family-friendly experience. Despite these concerns, the hotel remains a good option for those seeking a comfortable and accommodating environment for family trips.
3 Star
Hotel Sussex generally aligns with the expectations of a three-star accommodation, offering adequate facilities and services. While some guests appreciated the consistency with its three-star rating, others noted that the facilities are quite old and in need of maintenance. The rooms, although matching the three-star benchmark, have visible signs of wear such as worn-out carpets and outdated amenities, which some guests felt were more reminiscent of a two-star establishment.
Despite the age and deterioration in some areas, the overall facilities are described as sufficient for a three-star hotel. However, the price for the rooms was considered high by several reviewers, suggesting a potential mismatch between cost and quality. The breakfast provided was labeled as three-star, reflecting a basic but acceptable level of service for this category.
In summary, Hotel Sussex delivers on the basic promises of a three-star hotel but could benefit from updated facilities and maintenance improvements to better meet guest expectations.
Business
Hotel Sussex offers a suitable environment for business travelers seeking a quiet and efficient stay. The hotel stands out for its location, making it ideal for business meetings and trips. Positive feedback highlights the helpful staff, who cater to the needs of business makers effectively. While overall maintenance has room for improvement and the wifi could benefit from enhancements, especially for those requiring robust electronic support, the hotel remains a reliable choice for short business visits. Nothing notable to complain about, it provides a balanced blend of business and leisure for its guests.
Accessible
Hotel Sussex receives mixed feedback regarding its accessibility for guests with disabilities. On the positive side, the hotel boasts an ideal location with everything within walking distance, described as very accessible for all needs. Additionally, the hotel rooms are deemed to have good enough access for various requirements, adding to the convenience for guests with mobility issues.
However, there are notable areas for improvement. Reviews point out the absence of a ramp at the entrance and a lack of comprehensive accessibility features throughout the property. Guests have also mentioned that facilities are not fully prepared for individuals with reduced mobility and some were not informed about paid parking availability. Therefore, while the hotel's location and room accessibility are highlights, a more inclusive approach to facilities would enhance the overall experience for guests with disabilities.
No, Hotel Sussex doesn't have any pool.
No, a spa isn't available at Hotel Sussex.
No, Hotel Sussex doesn't allow dogs.
Yes, parking facilities are available at Hotel Sussex.