Country Inn & Suites by Radisson, Council Bluffs, IA

Council Bluffs 41.23675500, -95.88961800 , 17 Arena Way (Show on Map)
8.2
Very Good


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Summary of reviewsCountry Inn & Suites by Radisson in Council Bluffs, IA enjoys praise for its superb and convenient location. Guests appreciate its closeness to significant attractions like the Mid-America Center (directly connected to the venue), Omaha Zoo, Children's Museum and various casinos, restaurants and shopping centers within walking distance. The hotel's proximity to major highways like I80 adds to the convenience, making it an ideal spot for concerts, medical appointments and city exploration. Despite a few comments about the location being slightly confusing, the overwhelming feedback highlights its central, safe and quiet environment.

The breakfast experience at the hotel is another highlight, often described as very good, delicious and filling. Guests appreciate the variety of hot and cold options such as eggs, sausage patties, potatoes, biscuits and gravy, fresh fruit, yogurt, cereal and waffles. Even though occasional restocking delays and crowded areas were noted, the overall sentiment is that the breakfast adds significant value to the stay.

Guest rooms are generally well-received for their spaciousness, cleanliness and modern décor. Comfortable king-sized beds, mini refrigerators, microwaves and coffee makers contribute to a positive stay. While there were minor criticisms about slight odors and occasional dust, the general consensus is that the rooms are well-maintained and provide a comfortable and quiet environment.

Cleanliness at the hotel receives favorable remarks with several guests noting the clean and updated facilities inside and out. Although some minor cleanliness issues were reported, such as dirty towels or mold around window frames, guests largely appreciate the housekeeping staff's efforts ensuring clean and organized rooms.

Staff at the Country Inn & Suites by Radisson are frequently praised for their friendliness, professionalism and helpfulness. Initial interactions at the front desk are often highlighted as particularly welcoming. While there are occasional reports of unhelpfulness, most guests found the staff amiable and considerate.

Free Wi-Fi is provided with mixed reviews regarding its reliability. While some guests described the internet connection as fast and excellent, others experienced slower speeds and intermittent connections.

The indoor pool, including a heated pool and hot tub, is a hit among families. Despite occasional comments about overcrowding, cold water or heavy chlorine, the pool is generally appreciated for its cleanliness and enjoyment, especially for children. Extended pool hours are a highlight, although some guests felt the morning opening was too late.

The hotel is exceptionally family-friendly, offering a quiet and comfortable environment suited for family reunions and large gatherings. The property's amenities, including the pool, are well-suited for accommodating family needs, making it a preferred choice for family trips and celebrations.

Beds at the hotel receive mixed feedback. Many guests find them comfortable and high-quality, especially the king mattresses. However, some guests describe the beds as too firm or hard and the pillows as either too soft or flat. Opinions are divided with some praising the restful sleep while others feel the bedding quality needs improvement.

In summary, Country Inn & Suites by Radisson, Council Bluffs, IA, stands out for its strategic location, hearty breakfast, comfortable rooms, friendly staff, family-friendly environment and amenities like the pool, making it a favorable choice for visitors.
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Categories
Hotel with Swimming Pool
The hotel is equipped with a pool and is well-regarded. It is known for cleanliness, customer service and location.

  Heated Pool    Indoor Pool  


Accessible Hotel
This hotel offers specific accessible room types such as King Suite Mobility accessible and provides roll-in showers. It ensures wheelchair accessibility throughout its grounds, including the registration desk and spa, and features visual alarms in hallways.

Hotel with Gym
It includes a fitness center for guests.

Hotel with Indoor Pool
The hotel features an indoor pool and hot tub. Complimentary breakfast is also available.

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel with Parking

3-Star Hotel

Hotel with Heated Pool

Room Types
Queen Room with Two Queen Beds - Non-Smoking Offering free Wi-Fi and a cable TV, this room is equipped with tea and coffee-making facilities, a refrigerator and a microwave.

Queen Room with Roll-In Shower - Disability Access/Non-Smoking Offering free Wi-Fi and a cable TV, this accessible room is equipped with tea and coffee-making facilities, a refrigerator and a microwave.

King Studio with Sofa Bed - Non-Smoking Offering free Wi-Fi and a cable TV, this spacious studio is equipped with tea and coffee-making facilities, a refrigerator and a microwave.

King Studio with Roll In Shower - Disability Access/Non-Smoking Offering free Wi-Fi and a cable TV, this accessible studio is equipped with tea and coffee-making facilities, a refrigerator and a microwave.

One-Bedroom King Suite - Non-Smoking Offering a spacious separate living area with a sofa bed, this suite includes 2 TVs and free Wi-Fi. Tea and coffee-making facilities, a refrigerator and a microwave are also provided.

One-Bedroom King Suite - Disability Acces/Non-Smoking Offering a spacious separate living area with a sofa bed, this accessible suite includes 2 TVs and free Wi-Fi. Tea and coffee-making facilities, a refrigerator and a microwave are also provided.

King Room - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with cable channels.

King Room - Disability Access/Non-Smoking Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with cable channels.

King Room with Dry Bar - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with cable channels.

King Suite with Whirlpool - Disability Accessible This suite's standout feature is the hot tub. Offering free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The suite offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with cable channels.

King Suite with Living Room - Non Smoking Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with cable channels.

Guest Reviews
8.2
Very Good
Location
Country Inn & Suites by Radisson in Council Bluffs, IA, receives positive acknowledgment for its strategic and convenient location. Guests appreciate its proximity to a variety of key attractions including the Mid-America Center, which is literally connected to the venue, the Omaha Zoo and the Children's Museum. The hotel's location is praised for being easy to access with many guests noting that it's right off the interstate and provides convenient access to major highways like I80.

Visitors highlight the convenience of being within walking distance of the nearby casino and various restaurants, shopping centers and fuel stations. For those attending events, the hotel's closeness to the basketball tournament venue, convention center and arenas proves to be highly advantageous.

Although a few found the location to be a bit confusing or awkward, the overwhelming majority found it to be notably central, safe and quiet. It's a practical spot whether attending concerts in downtown Omaha, having medical appointments or simply enjoying the city’s attractions. The convenient location combined with comfortable rooms, friendly staff and good value make it a favored choice for those visiting the Omaha area.

Breakfast
The breakfast experience at Country Inn & Suites by Radisson in Council Bluffs, IA generally impressed guests with its variety and quality. Many highlighted the good selection of both hot and cold options, including eggs, sausage patties, potatoes, biscuits and gravy, fruit, yogurt, cereal and waffles. Guests frequently described the breakfast as very good, delicious and filling with some even calling it amazing and the best they've experienced. The breakfast was often well-stocked, fresh and satisfying, becoming a notable aspect they looked forward to during their stay.

Several appreciated the free breakfast offering and mentioned the benefit of having a hot breakfast included. The selection was commended for its variety, although some noted that choices could occasionally be limited, especially during busy times when the breakfast area felt crowded. The spacious breakfast bar helped mitigate this for some guests, allowing for a comfortable dining experience. Despite occasional lapses in restocking items promptly, the breakfast room was usually clean and the staff left a positive impression for their friendliness and prompt service.

However, there were a few mixed opinions. A minority of guests found the breakfast to be lacking, cold or flavorless and mentioned that more fresh fruit and bread options would be desirable. There were sporadic issues with undercooked items or missing specific selections such as blueberry muffins. Despite these few drawbacks, the prevailing sentiment among guests was that the breakfast added significant value to their stay, enhancing their overall experience at the hotel.

Rooms
The guest reviews of Country Inn & Suites by Radisson, Council Bluffs, IA paint a primarily positive picture of the hotel’s rooms. Visitors frequently compliment the spaciousness and cleanliness of the rooms, noting that they are well-maintained and offer modern décor. The rooms are described as comfortable with amenities such as king-sized beds, mini refrigerators, microwaves and coffee makers enhancing the experience. The bedding and linens receive high marks for comfort and cleanliness, contributing to a restful stay.

However, a few observations temper this praise. Several guests encountered issues such as slight odors, occasional maintenance problems, dust and a few instances of rooms not being as clean as expected. Despite these minor issues, the overall consensus is that the hotel offers ample, well-appointed rooms that provide a comfortable and quiet environment with recent remodeling efforts evident throughout the facilities.

In summary, while there are sporadic complaints about cleanliness and minor maintenance issues, most reviews highlight the spacious, comfortable and modern rooms, making Country Inn & Suites a solid choice for a stay in Council Bluffs, IA.

Beds
Guests at the Country Inn & Suites by Radisson, Council Bluffs, IA have mixed feelings about the beds. Many found the beds to be comfortable, spacious and high quality with some even praising the beds as super comfy and great. Positive comments highlighted the clean and good beds with some making note of conforming and very comfortable beds, especially the king mattresses. However, a notable portion of reviews reported the beds being too firm or hard with descriptors like "sleeping on cement" being used. A few guests found the mattresses to be a bit stiff or uncomfortable.

Opinions on the pillows also varied. Some guests enjoyed the soft and cushiony pillows, referring to them as fabulous or even heavenly. Conversely, other reviewers described the pillows as flat, cheap or too soft, which detracted from their overall comfort. A few guests requested new pillows or found them worse than the beds themselves. Bedding quality was another concern for some with occasional mentions of thin or worn bedding. Overall, while there are guests who genuinely appreciated their restful nights, others felt that improvements are needed in the firmness and quality of the beds and pillows.

Cleanliness
Country Inn & Suites by Radisson in Council Bluffs, IA, receives overall positive remarks for its cleanliness with many guests highlighting the clean rooms, well-maintained facilities and modern furnishings. Several reviews emphasize that the hotel is clean and updated both inside and outside, making it comfortable for guests. The housekeeping staff ensures that rooms are kept clean and organized with many noting the regular cleaning schedule and well-cleaned areas like the bathrooms and pool.

However, there are notable exceptions where guests found cleanliness issues. Some mentioned dirty plunger, ice buckets and bath towels. A few reviews also noted specific problems such as unclean rooms, dirty bed linens, mold around window frames and unpleasant smells in some areas. Instances of hair on towels, grime in showers and stained sheets were mentioned, indicating inconsistencies in housekeeping standards.

Despite these occasional issues, many guests seem to appreciate the clean and comfortable accommodations, courteous staff and the updated, modern feel of the property, which is conveniently connected to an adjacent casino. Overall, while the hotel generally maintains a good standard of cleanliness, attention to detail in housekeeping could improve the experience for some visitors.

Staff
At 'Country Inn & Suites by Radisson, Council Bluffs, IA', the staff consistently receives commendations for their friendliness and professionalism. Guests frequently describe the team as kind, courteous and exceptionally helpful. Initial interactions, especially at the front desk, are often highlighted for being particularly welcoming and polite. The staff goes above and beyond, offering assistance with issues ranging from everyday needs like toothpaste to more specific requests such as switching rooms or providing extra linens.

Despite these positives, there are occasional reports of rudeness and unhelpfulness with some guests experiencing staff who seemed uninterested or unprofessional. However, these instances appear to be outliers in the general context of favorable reviews. Housekeeping receives positive remarks, though it isn't available around the clock, which seems to be a minor inconvenience for some. Maintenance and breakfast personnel are appreciated for their dedication and reliability.

Overall, the staff at this hotel is characterized by their amiable and considerate service, contributing significantly to the positive experiences of most guests.

Wi-Fi
Country Inn & Suites by Radisson, Council Bluffs, IA offers free WiFi for its guests. The experience can vary with some reviews noting that the internet worked well for multiple devices, such as iPads and phones and was described as fast and excellent. However, there are also mentions of the WiFi being laggy, slow and sometimes having issues. Some guests experienced weak, intermittent connections and occasional outages. While WiFi availability can enhance the stay, it's good to be prepared for potential inconsistencies.

Pool
The pool at the Country Inn & Suites by Radisson in Council Bluffs, IA receives a generally positive reception from guests, especially families with children. Descriptions highlight the pool as fantastic with a perfect size and a great spot for kids to have fun. Despite occasional complaints of overcrowding and instances where the pool was deemed too cold or cloudy, many guests found the indoor pool to be nice and very clean. The heated pool and well-maintained hot tub also garnered praise. However, periods of heavy chlorine in the spa and a frigid pool temperature were noted by some. Families appreciated the extended hours, allowing for late-night swims, although others found the morning opening too late. The combination of the pool, hot tub and waterpark makes it an appealing option for larger groups and families, although some noted the challenges of managing unattended children and long stays in the hot tub.

Family
Nestled in Council Bluffs, IA, the Country Inn & Suites by Radisson is a family-friendly haven praised for its peaceful ambiance. Despite its proximity to the door, the hotel remains remarkably quiet throughout the night and during the entire stay, ensuring a restful environment. The hotel receives high marks for being very comfortable for families, making it an excellent choice for family reunions or large family gatherings.

The family-friendly property is loved by all family members with amenities well-fitted to accommodate family needs. Guests have noted that the pool is a hit with kids, providing an enjoyable activity for them. Furthermore, the hotel is recognized for offering great value for families, making it a preferred choice for family trips and even birthday celebrations.

In summary, the Country Inn & Suites by Radisson, Council Bluffs, IA, stands out as a quiet, comfortable and family-oriented destination, ideal for creating cherished memories with loved ones.

Heated Pool
The Country Inn & Suites by Radisson in Council Bluffs, IA features a heated indoor pool that guests generally appreciate. During winter visits, the heated pool and water park receive particular praise for providing warmth and enjoyment. However, some visitors noted issues with the pool heater not working, resulting in freezing water. Additionally, there were mentions of the pool and spa having too much chlorine at times. Overall, when the heater is functioning properly, the pool offers a warm and pleasant experience.


Yes, Country Inn & Suites by Radisson, Council Bluffs, IA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Country Inn & Suites by Radisson, Council Bluffs, IA.

No, Country Inn & Suites by Radisson, Council Bluffs, IA doesn't allow dogs.

Yes, parking facilities are available at Country Inn & Suites by Radisson, Council Bluffs, IA.

Yes, Country Inn & Suites by Radisson, Council Bluffs, IA has a gym.

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