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Summary of reviewsArcea Gran Hotel Pelayo, situated in the enchanting region of Covadonga, is celebrated for its stunning and unparalleled location, providing guests with breathtaking views and easy access to significant cultural landmarks such as the Basilica and the Holy Cave. The hotel exudes a charming, historical ambiance that blends seamlessly with its picturesque surroundings, making it a favored spot for those looking to explore the natural beauty of the Picos de Europa.
The rooms at the hotel are spacious, clean, and elegantly decorated, often offering spectacular views that enhance the overall guest experience. While some reviews mention maintenance issues, the comfort and charm of the accommodations are frequently highlighted. The quality of the beds varies, with many guests finding them comfortable and conducive to a good night's sleep, though some note the need for updates to enhance comfort consistently.
Dining at the Arcea Gran Hotel Pelayo generally receives positive feedback, with guests praising the delicious food and excellent value for money. The restaurant respects Asturian culinary traditions and creates a cozy dining atmosphere. However, some diners express a desire for a more varied menu. Breakfast experiences are mixed, with commendations for diversity and generosity on good days but also some criticism regarding consistency, variety, and service.
The staff at the hotel earn widespread praise for their friendliness, attentiveness, and helpfulness, which greatly enhances the guest experience. Notable mentions include particular staff members who have gone above and beyond to ensure guest satisfaction. Despite occasional staff shortages during peak times, the overall sentiment towards the service is positive.
While the hotel offers a unique historical charm and warmth, it does face a few challenges in maintaining its four-star rating due to outdated amenities and inconsistent services such as the breakfast and internet connectivity. Guests have noted the need for renovations and improvements in these areas to better align with expectations for a property of this caliber.
Overall, the Arcea Gran Hotel Pelayo provides a memorable stay with its rich history, stunning location, and welcoming hospitality, making it a worthwhile destination for travelers seeking both cultural enrichment and natural beauty. Show more
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Historic Hotel
Situated in Covadonga, a site of immense historical importance in Spain, this grand hotel offers guests a chance to stay in a location central to Spanish heritage. Its proximity to historical landmarks enhances its appeal.
Hotel for Honeymoon
Located in Cangas de Onís near Covadonga, this hotel provides a comfortable base for exploring the Picos de Europa mountains. The beautiful natural surroundings and access to outdoor activities make it a great choice for adventurous honeymooners.
Family Friendly Hotel
Located in Covadonga, it offers a historical and natural setting that can be educational and engaging for families. Its size suggests a range of amenities and services that cater to different needs, including those of families.
Dog Friendly Hotel
This hotel is located in Cangas de Onís, offering a convenient location for exploring the surrounding natural beauty with your dog. It is tagged as dog friendly.
Romantic Hotel
Located in a historic area, this grand hotel offers a blend of tradition and comfort, perfect for a romantic retreat. The stunning architecture and serene surroundings enhance the intimate atmosphere.
Accessible Hotel
Arcea Gran Hotel Pelayo offers disabled access in common/public areas and has a lift.
Hotel Taking Steps Towards Sustainability
Business Hotel
4-Star Hotel
Room Types
Standard Double or Twin RoomPlease note in the Comments Box if you would prefer twin beds or a double bed.
Standard Triple RoomPlease note in the Comments Box if you would prefer twin beds or a double bed.
Double or Twin Room AtticThis attic room has a sloping ceiling with a velux window and does not offer views.
Please note that no double beds are available for this room type.
Single RoomProviding free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room provides air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with mountain views, this suite also features a minibar and a flat-screen TV. The unit has 1 bed.
Executive Double SuiteThis suite consists of 2 separate bedrooms, 2 bathrooms, and a living area.
Double or Twin Room with Mountain ViewOffering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV, a minibar, a safe deposit box, heating as well as mountain views.
Superior Double or Twin Room with Mountain ViewThe twin/double room provides air conditioning, heating, a terrace with mountain views as well as a private bathroom featuring a shower.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Covadonga, the Arcea Gran Hotel Pelayo is celebrated for its stunning and unparalleled location. Positioned just steps away from the Basilica and the Holy Cave, guests find themselves at the gateway to some of the region's most cherished sites. This remarkable setting offers not only a dreamlike atmosphere but also easy access to the breathtaking lakes of Covadonga, ideal for both leisurely strolls and more adventurous hikes in the Picos de Europa. The hotel itself boasts a charming, historic ambiance that complements its scenic surroundings. Visitors frequently commend the incredible views from their rooms, describing them as spectacular and indescribable, with some even able to see the Basilica from their bed. The proximity to landmarks combined with the tranquility and beauty of the environment make this location a favored spot for travelers seeking both relaxation and exploration in a historically and spiritually rich setting. With its historic charm and unbeatable positioning, the hotel provides a unique and enchanting base for discovering Covadonga.
Breakfast
Nestled amidst the picturesque landscapes surrounding the Arcea Gran Hotel Pelayo, guests find a mixed bag of experiences when it comes to the breakfast offering. Many reviewers commend the breakfast for its completeness and diversity on good days, praising the array of cheeses, cold cuts, breads, and fruits. The buffet style allows for hearty meals, with some guests highlighting the plentiful and delicious options available, including pastries, Spanish omelettes, and freshly squeezed orange juice. For families, the mid-range breakfast option proves to be both great and affordable.
However, while some guests revel in the extensive buffet selection, others feel it falls short. Common critiques point to limited variety, particularly with fruits and fresh vegetables, and inconsistent replenishment of food items, especially when arriving late. The breakfast buffet, at times, leaves guests disappointed with certain items missing, and the ambiance sometimes marred by overwhelmed staff and a noisy coffee machine.
The service can be chaotic and leave much to be desired, with some diners suggesting improvements in cleanliness and service quality to align the experience more closely with the four-star status of the hotel. Additionally, the pricing of the buffet has been flagged as disproportionate to the offering by several reviewers.
Despite its shortcomings, the breakfast occasionally earns accolades for being excellent and abundant, hinting at moments of excellence that could serve as a model for consistency in a scenic setting that holds great promise.
Dinner
The dining experience at Arcea Gran Hotel Pelayo is marked by a diverse range of guest opinions, predominantly highlighting a favorable impression of the restaurant. Many diners commend the quality of the food, often describing it as delicious with excellent value for money. The restaurant offers a fixed menu which, though sometimes noted to be lacking variety, generally pleases with its taste and generous portions. Several guests emphasize the friendly and exceptional service provided by the waitstaff, contributing positively to the dining experience.
The restaurant is praised for respecting Asturian culinary traditions, with certain dishes like the crab cream and cod salad receiving particular acclaim. The overall atmosphere is described as cozy and welcoming, making it a pleasant dining setting. A few reviewers also appreciate the inclusion of drinks such as water and wine in the menu offerings, further enhancing the value proposition.
However, not all feedback is glowing. Some diners found the menu to be too simplistic or repetitive, and a handful were dissatisfied with the cost relative to the quality of certain meals. A minority of guests reported negative experiences with specific dinners, citing issues with the execution and variety of dishes. Despite this, the general consensus leans positively, with many guests expressing their intention to return for the satisfactory dining experience and warm hospitality. Overall, the restaurant at Arcea Gran Hotel Pelayo seems to be a worthwhile option for those looking to enjoy a meal in a charming setting, balanced with the occasional critique.
Rooms
Arcea Gran Hotel Pelayo offers a charming blend of classic elegance and a prime location, nestled in an area perfect for exploring the stunning landscapes of Covadonga. The spacious rooms, some providing spectacular views of the basilica and surrounding mountains, are undeniably a major draw, making it a delightful retreat for nature lovers. The rooms are generally described as very clean and well-equipped, with many visitors appreciating the size and grand decor, which reflects the hotel's historical ambiance. Despite its grandeur, some aspects of the hotel's interior, including occasional maintenance issues such as outdated furnishings and insufficient air conditioning, were noted. Nevertheless, the comfort of the rooms, highlighted by good bedding in the majority of cases, stands out, offering guests a pleasant and cozy stay.
The friendly and attentive staff enhance the overall experience, coupled with delectable dining options at the hotel restaurant, making it easy to overlook some of the minor inconveniences. While some rooms' maintenance and modernity were questioned, the overwhelming sense of space, cleanliness, and comfort, paired with an unbeatable location, ensure that guests have a memorable stay.
Beds
The beds at Arcea Gran Hotel Pelayo present a mixed experience for guests, eliciting both praise and criticism. On the positive side, many guests found the beds to be comfortable, with particular mention of big, comfy beds and cozy bedrooms contributing to an overall pleasant stay. The bedding was often described as very good, with some guests highlighting that they rested perfectly, attributing comfort to their mattresses. However, there were recurring remarks about the age and condition of the beds, with several reviews pointing out that the mattresses were old, worn, and often spring-loaded, compromising comfort for some guests. Issues such as hard or soft mattresses, broken springs, and thin or hard pillows were mentioned, with some guests experiencing discomfort as a result. Despite these drawbacks, numerous guests still praised the beds, implying that the comfort level might vary depending on personal preferences or different room allocations. Overall, while some guests enjoyed a restful night, others felt that updates to the bedding could enhance the overall experience.
Cleanliness
Arcea Gran Hotel Pelayo boasts an impressive structure situated in a remarkably picturesque location, attracting visitors with its charm and warmth. Guests frequently commend the hotel for its exceptional service and attentive staff who always strive to cater to customer needs.
While the overall cleanliness of the hotel often receives favorable remarks, there are conflicting opinions among guests. Many reviews highlight the rooms and bathrooms as impeccably clean, spacious, and well-maintained, often noting the efforts of the housekeeping team in providing daily cleaning services. This emphasis on cleanliness extends to the hotel's comfortable beds and modern bath amenities that contribute to a comfortable stay.
Despite these positive aspects, some guests have experienced inconsistencies in cleaning standards, with dust, mold, and cobwebs being mentioned in certain reviews. While the hotel's main characteristics appear to hold up well with age, some areas, particularly communal spaces and hallways, do seem to require more regular maintenance and care.
Although the hotel might be a little rough around the edges for some, the charm of its historical setting and the friendly demeanor of the staff make it a worthwhile destination for those looking to explore this unique area.
Staff
The staff at Arcea Gran Hotel Pelayo receives overwhelmingly positive feedback from guests, often being described as friendly, attentive, and helpful. Many reviewers highlight their friendly demeanor and readiness to assist, which contributes to a welcoming atmosphere throughout the hotel. Notable mentions include the kindness of staff members at the reception and restaurant, with particular staff members, like Anna at the front desk and Francis the waiter, receiving praise for their professional and courteous service. Despite some feedback indicating a shortage of staff during peak times, which occasionally leads to limitations in attention and service, the prevailing sentiment is one of satisfaction with the staff's efforts. Their proactive approach and willingness to accommodate guests' needs greatly enhance the hotel experience, even for those who noted a language barrier. Overall, the kindness and efficiency of the staff, combined with the hotel's prime location, make it a favorable choice for travelers.
Wi-Fi
The Arcea Gran Hotel Pelayo presents a challenging situation for travelers who prioritize internet connectivity during their stay. While a few guests reported good Wi-Fi in certain areas and even praised the connectivity given the mountainous location, the majority of reviews indicate significant difficulties with the hotel's internet service. Guests frequently experienced weak or nonexistent Wi-Fi signals, with some rooms lacking both mobile and internet reception entirely. Moreover, the internet access is reportedly restricted to only 40 minutes a day, which many found inadequate. The service quality is inconsistent, with connections often slow and unstable, and occasionally limited to the hotel lobby. Even when paid, the Wi-Fi did not perform adequately for several visitors. The Wi-Fi issues, coupled with the hotel's otherwise beautiful setting, suggest that improvements in internet service would significantly enhance the overall guest experience.
4 Star
The Arcea Gran Hotel Pelayo, located in a prime area, offers the allure of a four-star international facility, yet it appears that the current state of its amenities and services does not consistently align with this prestigious rating. Guests have shared that while the hotel is situated in an unbeatable location, it is in need of significant renovation to meet the four-star expectations. The facilities and overall ambiance seem more suitable for a lower star rating, with some details such as basic showerheads and simple amenities being mentioned.
The hotel’s standard restaurant and breakfast service have been pointed out as areas needing improvement, falling short of what is typically expected from an establishment of this calibre. Guests noted a lack of variety and quality in the breakfast buffet, while the closure of the cafeteria at an early hour limited beverage choices within the vast premises.
There are mixed feelings about the cleanliness and friendliness of the staff, with several reviews suggesting that these elements could be improved to reflect the four-star label. Additionally, the absence of certain conveniences, such as in-room coffee machines or kettles, further detracts from the premium experience anticipated at a four-star property.
Overall, while the Arcea Gran Hotel Pelayo holds potential and caters to high-end travelers, it would benefit greatly from modernizing its facilities and enhancing service quality to truly embody the four-star standard it aspires to deliver.
Historic
Nestled within the breathtaking scenery of the Covadonga Sanctuary, Arcea Gran Hotel Pelayo is a historic gem that offers an impressive blend of classic charm and modern convenience. This hotel, dating back to the early 20th century, is more than just a place to stay; it's a journey through history. Its location in the heart of a Catholic shrine, with the majestic Basilica and the revered Virgin of Covadonga nearby, makes it a significant cultural haven. Guests appreciate the exquisite Baroque architecture and the way the hotel has preserved its antique charm while updating its amenities to offer comfort and convenience.
The hotel is renowned for its outstanding service and friendly staff, ensuring a welcoming experience for all who visit. The tasteful antique furnishings and classic decor create an atmosphere reminiscent of a bygone era, lending a unique and special charm to the stay. Despite its age, the hotel's facilities are well-maintained and exude a warmth that complements the historical ambiance.
Visitors to Arcea Gran Hotel Pelayo find themselves in a magical setting filled with stories and history, where the grandeur of classic architecture meets the serenity of the surrounding natural beauty. This centennial establishment doesn't just provide a place to rest but offers an enriching cultural experience in a location steeped in history and spirituality.
Dog Friendly
Arcea Gran Hotel Pelayo stands out for its warm reception towards guests and their furry companions, making it a highly regarded choice for pet owners. Visitors consistently praise the hotel's pet-friendly policies, appreciating the opportunity to share their experience with their pets, which are welcomed as part of the family. The hotel charges a modest supplement of 13 euros per night for pets, and it offers designated pet-friendly rooms, ensuring comfort and convenience for all guests.
The staff receives high marks for their attentive and accommodating attitude toward both human and animal guests. This personal touch, combined with the clean facilities and peaceful setting, contributes to a relaxing atmosphere. While the hotel does offer flexibility in meal times, some guests suggest that even more areas of the hotel could embrace the dog-friendly ethos, such as the dining area. Planning ahead is recommended, as notifying the hotel in advance about bringing a dog ensures the availability of rooms specifically prepared for pets. Overall, Arcea Gran Hotel Pelayo leaves a positive impression on travelers looking to enjoy a serene getaway with their pets.
No, Arcea Gran Hotel Pelayo doesn't have any pool.
No, a spa isn't available at Arcea Gran Hotel Pelayo.
Yes, Arcea Gran Hotel Pelayo welcomes dogs.
No, parking facilities aren't available at Arcea Gran Hotel Pelayo.