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Summary of reviewsHotel Nitana benefits from an excellent location, consistently praised for its close proximity to the beach and serene, private surroundings, making it a popular choice for beach lovers seeking oceanfront views and tranquility. Guests also frequently commend the hotel's cleanliness, noting the spotless rooms and well-maintained pool, contributing to an overall welcoming atmosphere. The hotel's staff receives mixed reviews but is generally appreciated for their friendliness, attentiveness and professionalism, enhancing the guest experience with their warm and courteous service.
Breakfast at the hotel garners positive feedback for being delicious, affordable and nicely presented, though guests suggest increasing variety to avoid monotony. Dinner, however, receives criticism for its limited hours and lack of menu options with some guests encountering issues with food quality and availability.
Rooms at Hotel Nitana are described as spacious, beautiful and comfortable with newer rooms meeting higher standards. However, inconsistencies in room quality are noted with some guests encountering maintenance issues and unpleasant odors. The pool is a highlight for many, being large, clean and enjoyable, particularly for families, although occasional lapses in cleanliness and mosquito problems are reported.
The beach access is another major draw, although the beach itself gets mixed reviews. While some appreciate its beauty and proximity, others criticize it for being poorly maintained and uncomfortable. Bed comfort is a notable area for improvement with many guests finding the mattresses and pillows subpar and in need of replacement.
In summary, Hotel Nitana excels in location, cleanliness and staff service, providing a comfortable stay with some areas—particularly dining options, room consistency and bedding quality—that would benefit from enhancement. Show more
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Hotel near The Beach
Located in Segunda Ensenada, this hotel offers a location close to the beach. Guests can easily access the shoreline and enjoy beach activities.
Hotel with Swimming Pool
Hotel Nitana features a private beach, sun loungers, and beach towels, providing a premium beach experience. It also offers an outdoor pool for relaxation and recreation.
Outdoor Pool
Accessible Hotel
Hotel Nitana is highly accessible, featuring wheelchair-accessible parking, a raised toilet seat, and grab bars near the toilet. The entire unit is wheelchair accessible and located on the ground floor. It also provides a roll-in shower and a lowered sink for guest convenience.
Hotel where Extra Health & Safety Measures Have Been Taken
Located in Coveñas, this hotel adheres to strict health and safety protocols. They implement enhanced cleaning and sanitation practices and ensure social distancing. The hotel's staff is well-trained in hygiene and safety procedures.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 12 hours.
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit ho hay
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? No
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
tecnologico de Antioquia bioseguridad
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: contro de temperatura
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? puntos de cafe, sala de conferencias
Has the hotel closed during the pandemic? Yes Reopening Date: 06/30/2020
Additional Information: si el cliente no cumple las normas se le negara el alojamiento
Hotel Nitana features an outdoor swimming pool and a children's pool, catering to both adults and families. The presence of a pool bar adds to the poolside experience, with one source mentioning a water slide.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
4-Star Hotel
Room Types
Double or Twin RoomThis room features a double bed or 2 single beds, air conditioning, TV, minibar, private bathroom, safety deposit box, and a closet.
Triple Room with Garden ViewRoom fitted with a minibar, a balcony with garden views, a TV with satellite channels and a private bathroom.
The room can fit up to 3 adults and 2 children using extra beds, which are available for an extra fee.
Classic Family RoomThis family room features a pool with a view. This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio.
Double Room with Garden ViewThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.
Quadruple Room with BalconyThe quadruple room includes a private bathroom equipped with a shower. Featuring a terrace, this quadruple room also provides air conditioning and a flat-screen TV. The unit offers 3 beds.
Mixed Dormitory RoomFeaturing free toiletries, this dormitory room includes a private bathroom with a shower. Boasting outdoor furniture, this dormitory room also features air conditioning and a flat-screen TV. The unit has 4 beds.
About Hotel Nitana
License: RNT. 9801 fecha de caducidad 31/03/25
Guest Reviews
8.0
Very Good
Location
Hotel Nitana boasts an excellent location, often highlighted as one of its most appealing features. Situated close to the beach and near the sea, guests repeatedly express their appreciation for the hotel's proximity to the water. The hotel's prime position in front of the sea affords visitors easy access to sandy shores, making it ideal for beach lovers who cherish immediate oceanfront views and walks by the waves. The tranquil surroundings and privacy offered by the location also receive positive mentions, distinguishing it from more crowded areas. Overall, the perfect placement of Hotel Nitana, complemented by its well-regarded facilities and service, makes it an attractive choice for a serene seaside stay.
Breakfast
Hotel Nitana receives mixed reviews for its breakfast offerings, yet positive comments dominate. Guests frequently describe the breakfast as good, delicious and affordable with some even highlighting it as exceeding their expectations. The breakfast menu includes tasty and healthy options with a few guests noting an excellent breakfast experience, complete with a pleasing ambiance and scenic views of the sea.
However, the reviews also point out areas requiring improvements. A common dissatisfaction is the lack of variety with the same breakfast served daily, leading to monotony. Some guests feel that the breakfast is too basic, lacking appeal and quality. Despite these criticisms, many guests still recognize the overall breakfast experience as very good and satisfying.
In summary, while the delicious and well-presented breakfast at Hotel Nitana generally pleases guests, introducing more variety could enhance the breakfast experience even further.
Dinner
Hotel Nitana's dining experience received mixed reviews from guests. While some appreciated the option to have lunch and dinner on-site, many pointed out significant limitations. The primary concern revolved around the restricted dinner hours with the restaurant closing as early as 6:30 pm and no service available past 7 pm. This early closure left several guests without dining options if they didn't order within the specified timeframe. Additionally, guests noted that the dinner menu offered very few choices with some expressing dissatisfaction over the quality and freshness of the food, including reports of overcooked dishes and leftover food being served. Availability issues were also mentioned, such as the fish being sold out at lunchtime. Guests suggested extending the dinner hours and providing a more varied menu to enhance the overall dining experience.
Rooms
Hotel Nitana offers a mixed experience regarding its rooms. Guests frequently praise the rooms for being super comfortable, very beautiful and spacious. Many reviews highlighted their cleanliness and comfort, noting that the rooms are often spotless, neat and well-equipped with amenities such as refrigerators and air conditioning. The rooms also provide a sense of quietude, contributing to a pleasant stay.
However, several reviews pointed out significant issues that detract from the overall experience. Problems such as mold on the bathroom ceiling and walls, outdated and deteriorated facilities and an unpleasant bleach or damp smell in the rooms were commonly mentioned. Some guests also experienced specific issues like noisy rooms, poor-quality sheets and towels and uncomfortable pillows. In addition, maintenance issues such as faulty door locks, flooding and broken showers were frequent complaints.
While newer rooms apparently meet higher standards and are described as beautiful, there is a noticeable inconsistency in room quality. Some guests experienced mosquito infestations and had to deal with unsatisfactory showers. Despite the mixed feedback, the hotel's ease of parking access and pleasant general facilities offer some perks.
Overall, while Hotel Nitana excels in providing spacious and comfortable rooms for many guests, others have faced considerable maintenance and cleanliness challenges.
Beds
Guest reviews of Hotel Nitana overwhelmingly highlight issues with the beds. Many reviewers found the mattresses to be subpar, describing them as terrible, very soft and made of foam, which did not meet expectations for a hotel of this price range. The condition of the mattresses and bedding was often criticized with some mentioning that they are very old and almost torn. Pillows did not fare much better with comments noting they are very uncomfortable, smelled musty and were in need of replacement. Despite these criticisms, there are a few mentions of bed comfort, although these comments are outweighed by the negative feedback. The overall consensus suggests that Hotel Nitana could benefit from a thorough revamp of their bedding to improve guest satisfaction.
Cleanliness
Hotel Nitana is consistently praised for its overall cleanliness with numerous guests highlighting how clean and tidy the rooms are. The hotel offers a daily cleaning service, which contributes significantly to maintaining a fresh and welcoming atmosphere. Guests often commend the cleanliness of various areas, including the rooms, the food area and the pool. They note that the pool is kept clean and that rooms are not just clean but often described as very clean and fresh.
However, there are a few mentions of neglected premises and specific issues such as room water leaks, bathroom leaks and worn fixtures. Some guests have noted problems with the cleanliness of the bathroom and an unhygienic sink cabinet. There are also instances where the bathroom fixtures were damaged or there was no change of bed linens. Despite these isolated incidents, the attentive staff and overall cleanliness of the hotel tend to leave a positive impression, making it a comfortable choice for travelers.
Staff
Hotel Nitana has garnered mixed reviews about its staff, though the consensus leans more towards the positive. Many guests have praised the hotel for excellent service and attention, highlighting the staff's friendliness, kindness and professionalism. The attentiveness and courteous nature of the team are frequently mentioned with several guests appreciating the helpfulness and cheerful demeanor of the staff. The human warmth and excellent attention from the host and staff, in particular, stand out as notable positives.
However, some guests have reported issues with the service and amenities, indicating lapses in attentiveness and friendliness. There are mentions of staff lacking warmth and being unfriendly or rude with specific instances of poor treatment and regular service being pointed out. Despite these occasional criticisms, the predominant feedback emphasizes the good service, diligent care and the overall kind nature of the staff, making the attention to guests one of the hotel's best assets.
Pool
Hotel Nitana's pool receives a mix of opinions from guests, though the majority highlight its positive aspects. Visitors frequently describe the pool as large and nice, providing ample space for relaxation and recreation. Many guests note that the pool is good, clean and well maintained with some even calling it very clean and refreshing. Families particularly appreciate the pool with comments indicating that children enjoyed it greatly. Additional amenities like the pool's proximity to beach access and the presence of an electrical generator add to its appeal.
However, there are a few areas that could use improvement. Some reviewers mention that the pool cleanliness can be inconsistent, pointing out instances of cloudy water and neglect. There are also reports of mosquitoes in the pool area, which detracts from the overall experience. Despite these occasional drawbacks, the pool at Hotel Nitana generally leaves a favorable impression on its guests, offering a pleasant and spacious environment for swimming and relaxation.
Beach
Hotel Nitana boasts a prime location facing the sea, offering guests exceptional proximity to the beach and the sea, just steps away. However, while the access to the beach is convenient and close, the beach itself has received mixed reviews.
On the positive side, some guests have highlighted the beautiful and wonderful aspects of the beach, mentioning it as great for relaxation with its calming proximity to the sea. The hotel also features beachfront kiosks, allowing guests to enjoy a refreshing dish of shrimp and other amenities close to the water.
On the flip side, there have been consistent remarks about the beach being neglected and not well-maintained. Guests noted the lack of cleaning efforts and uncomfortable facilities, particularly for sunbathers and tanners. The beach is described as small, short and even rocky in certain areas, leading some to mention that the beach was not really a beach at all.
Despite its shortcomings, those who prioritize being near the ocean might still find the location appealing. However, it's important to manage expectations regarding beach comfort and facilities at Hotel Nitana.
Yes, Hotel Nitana has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Nitana.
No, Hotel Nitana doesn't allow dogs.
No, parking facilities aren't available at Hotel Nitana.