Vanllee Hotel
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Summary of reviewsThe Vanllee Hotel enjoys significant acclaim for its superb location, offering a convenient balance of accessibility and tranquility. Nestled right off the freeway, it provides easy access to major highways, shopping centers and dining options, while maintaining a serene, charming atmosphere. Nicely kept gardens and a retro-inspired exterior add to the appeal, making it ideal for guests with specific itineraries, such as visiting places like LA, Ontario and Pasadena or nearby family.
While breakfast at the hotel receives mixed reviews with some appreciating the hot, fresh food and prompt service, many are dissatisfied with the minimal offerings and cleanliness issues. The removal of breakfast services due to COVID-19 remains a significant point of frustration for guests.
Rooms at the Vanllee Hotel are frequently praised for their spaciousness, cleanliness and comfort, often featuring separate living areas. However, maintenance and outdated facilities receive criticism with guests noting damaged furniture, mold, musty smells and issues with amenities like air conditioning and Wi-Fi.
Cleanliness across the property draws mixed responses. While some guests laud the clean rooms and common areas, others report dirty carpets, bathroom cleanliness issues and unpleasant odors. The consistent friendliness and helpfulness of the staff are highlights with many specific employees receiving commendations for their service. However, there are occasional reports of rudeness and unprofessionalism, indicating a need for more consistent service quality.
The hotel's Wi-Fi service is generally poor with many guests struggling with weak or non-existent connections. The pool area, however, garners positive feedback for its beauty and spaciousness, nestled within lush gardens. Issues with maintenance and cleanliness have been noted, but when well-maintained, the pool is a significant asset.
Parking at the hotel is largely praised for being free, ample and secure, despite occasional concerns about limited space, road noise and safety. The family-friendly environment is well-received with amenities like a good-sized fridge and a popular pool area enhancing the experience for family stays.
Though the comfort of the beds sees a mixed response, many guests find them comfortable and conducive to a good night's sleep. Business travelers might find the hotel lacking specific amenities geared towards their needs, such as reliable Wi-Fi and facilities for business tasks. Despite these drawbacks, the hotel provides a peaceful and affordable retreat for unwinding.
Overall, while the Vanllee Hotel boasts an excellent location, spacious and clean rooms and friendly staff, areas for improvement include maintaining consistent cleanliness, updating facilities and enhancing breakfast and Wi-Fi services.
Categories
While breakfast at the hotel receives mixed reviews with some appreciating the hot, fresh food and prompt service, many are dissatisfied with the minimal offerings and cleanliness issues. The removal of breakfast services due to COVID-19 remains a significant point of frustration for guests.
Rooms at the Vanllee Hotel are frequently praised for their spaciousness, cleanliness and comfort, often featuring separate living areas. However, maintenance and outdated facilities receive criticism with guests noting damaged furniture, mold, musty smells and issues with amenities like air conditioning and Wi-Fi.
Cleanliness across the property draws mixed responses. While some guests laud the clean rooms and common areas, others report dirty carpets, bathroom cleanliness issues and unpleasant odors. The consistent friendliness and helpfulness of the staff are highlights with many specific employees receiving commendations for their service. However, there are occasional reports of rudeness and unprofessionalism, indicating a need for more consistent service quality.
The hotel's Wi-Fi service is generally poor with many guests struggling with weak or non-existent connections. The pool area, however, garners positive feedback for its beauty and spaciousness, nestled within lush gardens. Issues with maintenance and cleanliness have been noted, but when well-maintained, the pool is a significant asset.
Parking at the hotel is largely praised for being free, ample and secure, despite occasional concerns about limited space, road noise and safety. The family-friendly environment is well-received with amenities like a good-sized fridge and a popular pool area enhancing the experience for family stays.
Though the comfort of the beds sees a mixed response, many guests find them comfortable and conducive to a good night's sleep. Business travelers might find the hotel lacking specific amenities geared towards their needs, such as reliable Wi-Fi and facilities for business tasks. Despite these drawbacks, the hotel provides a peaceful and affordable retreat for unwinding.
Overall, while the Vanllee Hotel boasts an excellent location, spacious and clean rooms and friendly staff, areas for improvement include maintaining consistent cleanliness, updating facilities and enhancing breakfast and Wi-Fi services.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
The Vanllee Hotel is praised for its excellent location, offering a blend of convenience and tranquility. Positioned right off the freeway, it provides easy accessibility to major highways and nearby shopping centers such as Eastland Center and Westfield Mall, both within walking or public transport distance. The hotel is close to numerous dining options, including restaurants and a Walmart, making it highly convenient for guests.
Despite being right off the freeway, the hotel maintains a calm and quiet atmosphere, often referred to as quaint, charming and tucked away in a secluded yet centrally situated residential area. This location is beneficial for visitors with specific itineraries in mind, offering easy driving distance to key areas like LA, Ontario and Pasadena. The hotel is also near family and services in the surrounding area, making it ideal for familial visits.
The property's blend of accessibility and peacefulness with nicely kept gardens and a retro-inspired exterior, enhances its appeal. Guests appreciate the proximity to local parks, shopping centers and dining venues. While some have noted it can be a bit tricky to find initially, the overall consensus is that the location is fantastic once discovered, proving to be geographically favorable for various needs and purposes.
The breakfast experience at the Vanllee Hotel has garnered mixed reviews from guests. On the positive side, some guests appreciated the breakfast, mentioning that the food was hot, fresh and service prompt. They enjoyed the friendly staff and found the breakfast consistently great. However, many guests expressed dissatisfaction, noting that the breakfast offerings were minimal and unappealing with some describing it as garbage. Reports indicated a lack of variety with only basic options like cereals and bagels available and some guests missed the days when a chef prepared customized omelets. Cleanliness was another common concern with several guests finding the dining area dirty and unsanitary. Additionally, the breakfast hours were considered too short by some. A significant number of reviews highlighted the frustration of no longer having breakfast provided, a change attributed to COVID-19, which has not been reinstated despite high expectations. While the rooms and amenities might hold their charm, the breakfast service at the Vanllee Hotel leaves much to be desired.
The Vanllee Hotel's rooms drew mixed reactions from guests with many highlighting the positive aspects of their stays. The most consistently praised feature was the size of the rooms, which were described as spacious, large and generous in space. These rooms often included separate living areas, adding to the overall comfort. Cleanliness was another common compliment with numerous reviews mentioning the clean and well-kept conditions of the rooms. Guests appreciated the quiet and peaceful environment, making it a pleasant setting for rest.
Despite the positive comments, there were recurring issues related to outdated facilities and maintenance problems. Many guests noted that the room furniture was damaged, amenities were missing and there were instances of mold and musty smells. The frequent mention of cleanliness issues in the bathrooms, along with problems with the air conditioning units, Wi-Fi and room fittings, indicated a need for significant updates and better maintenance.
Some reviews pointed out that the rooms were cozy, nicely decorated and featured modern touches post-renovation. However, comfort was sometimes compromised due to uncomfortable beds and faulty fixtures. Guests also reported issues like broken amenities, poor lighting and disturbances like noise from nearby utility rooms.
In summary, while the Vanllee Hotel offers large and spacious rooms that can be clean and comfortable, the inconsistent maintenance and outdated conditions might detract from the overall experience for some visitors.
Guests' opinions on the beds at Vanllee Hotel display a mix of sentiments, but they predominantly highlight comfort and satisfaction. Many valued the beds' comfort, often noting that the beds were very comfortable or comfortable. Some pointed out the clean and nicely furnished rooms, including beds and linens. Certain guests, however, did experience discomfort, describing the mattresses as worn, hard or not the softest. Issues such as beds covered in lint, dirty mattresses and insufficient pillows were also mentioned. Despite these drawbacks, several reviews appreciated the quiet and peaceful sleeping environment, while a few specifically praised the use of memory foam mattresses. Overall, the beds at Vanllee Hotel received a mix of feedback with a notable inclination towards comfort and cleanliness.
The Vanllee Hotel presents a mixed bag when it comes to cleanliness based on recent guest reviews. On the positive side, several guests appreciated the cleanliness and spaciousness of their rooms, describing them as clean and quiet with some noting that the property was super clean overall. The hotel's exterior and common areas, including the courtyard and pool, also received compliments for their beauty and inviting atmosphere. The staff were often praised for their friendliness and excellent housekeeping service with some guests highlighting the consistently clean and fresh ambiance throughout the property.
However, the reviews also reveal significant cleanliness issues that the hotel must address. Numerous guests complained about rooms not being properly cleaned with dirty carpets, sticky bathroom floors and even sightings of roaches and rat droppings. Instances of unpleasant odors in rooms and common areas, such as the smell of urine and cigarettes, were mentioned. Maintenance issues such as mold, outdated furniture and fixtures that need repair were also frequently cited.
While the hotel showcases potential with its beautiful property and friendly staff, consistent and thorough cleaning practices combined with updates to maintenance could substantially improve guest satisfaction. The overall cleanliness appears inconsistent, leading to a varied experience for guests.
The Vanllee Hotel has received varied feedback regarding its staff from guests, though comments on their friendliness and helpfulness are particularly noteworthy. Numerous reviews highlight the staff's amiability, describing them as friendly, accommodating and always smiling. Several guests praised specific staff members, noting individuals like Imelda, Samantha, Jose, Salinda, Madeline and Kelly for their outstanding service and attentiveness. Housekeeper María was also singled out for her kindness.
Positive sentiments mentioned great customer service at the front desk with descriptors such as professional, responsive and welcoming. Security staff maintained a visible presence, which was appreciated by visitors, adding an extra layer of comfort during their stay.
However, not all experiences were positive. Some guests encountered rudeness and unprofessionalism, particularly from individuals like Chuck and the evening desk clerks. Issues with maid services and the occasional unenthusiastic or uninformed staff member were also noted, leading to a lack of consistency in service quality.
Overall, while the Vanllee Hotel's staff often impressed with their friendliness and professional demeanor, there were instances of less satisfactory interactions that affected the experience for some guests.
The guest reviews for Vanllee Hotel reveal significant issues with the WiFi service. Many guests noted that the WiFi connection was either non-existent or extremely poor, making it difficult to work or have meetings. Some reviews mentioned that the WiFi didn't work at all during their stay, while others pointed out that it was weak or slow. Despite these prevalent concerns, one review did mention that the Internet was good, suggesting that experiences may vary. Overall, the inconsistency and generally poor performance of the WiFi service are notable concerns for potential guests.
Vanllee Hotel boasts an impressive pool area that many guests admire for its beauty and spaciousness. Nestled within a setting surrounded by lush gardens and tropical surroundings, the pool provides a serene escape for visitors looking to relax and unwind. The beautiful garden views and large outdoor pool only add to the appealing ambiance.
For families, the pool is a highlight with children especially enjoying their time in the water. Several guests noted the pool area as a lovely spot, appreciated its design and found it to be generally peaceful and quiet. The presence of a gym and spa adjacent to the pool area offers additional amenities for guests seeking both relaxation and fitness activities.
However, the charm of the pool is marred by some recurring issues. Maintenance problems frequently surface, such as the pool and jacuzzi often being too cold or the jacuzzi not working at all. Cleanliness is another concern with reports of dirty pool water, large amounts of debris and old, broken pool furniture detracting from the guest experience. Some visitors also mentioned that the pool was crowded or filled with unattended children at times, which could affect the enjoyment for those seeking a more tranquil environment. Additionally, there were instances of the pool being closed unexpectedly, leaving guests disappointed.
Despite these drawbacks, when well-maintained, the pool at Vanllee Hotel stands out as a considerable asset, providing an enjoyable and attractive feature for its guests.
The parking situation at Vanllee Hotel presents a mixed bag of experiences with several positive aspects worth noting. The hotel offers free parking, which is a significant benefit for many guests and ample parking space is generally available, making it easy for visitors to find a spot. The parking lot is well-lit and equipped with cameras, providing a sense of security, further enhanced by night security patrols.
However, some challenges were highlighted by guests. While some found the parking to be convenient and plentiful, others mentioned it can be limited and tight, especially during busy times. There were also concerns about the safety and crowding of the lot with occasional road noise from the nearby 10 highway and reports of shady characters and noise disturbances.
Despite these issues, the hotel's effort to maintain a safe environment with night patrols and surveillance is appreciated by many. The occasional need to park farther away along the freeway or deal with blocked exits at night can be inconvenient, but overall, the parking facilities are good with a notable consistency in security and accessibility.
Vanllee Hotel offers a family-friendly environment with amenities that cater to both short-term and long-term stays. Families visiting the hotel will find it a great place for a vacation, especially those visiting friends and relatives nearby. The hotel is equipped with a good-sized empty fridge, ideal for storing food and snacks, which suits family needs well.
The pool area receives high praise with many noting that kids can spend hours enjoying the water—a perfect feature for family stays. Despite some concerns about safety, the overall cleanliness and comfort of the hotel have been well received. The property is particularly appreciated for family trips, including girls' vacations and stays with teenage children. While it may resemble a ran-down apartment complex, the Vanllee Hotel remains a lovely place for families looking to spend quality time together.
Vanllee Hotel offers a peaceful and affordable retreat for travelers with clean areas and friendly staff consistently providing good service. Business travelers, however, may find some aspects lacking. The hotel appears to lack facilities explicitly geared towards business needs, such as a computer for printing boarding passes and reliable Wi-Fi for work or meetings. Additionally, the staff's ability to assist with specific business requirements seems limited. While some guests have found solutions and praised the manager, the overall feedback suggests that more options and improvements could enhance the experience for business guests. Nonetheless, it's noted as a great place to unwind after a long work week.
The outdoor pool at Vanllee Hotel presents a mix of favorable and less-than-ideal aspects. Guests frequently highlight the cleanliness of the pool area and commend its overall pleasant aesthetic with comments on a beautifully maintained garden and a nice view. Many appreciate the large size and fun environment of the pool, often describing it as a gem. The area also accommodates with appealing decorations during special occasions like Halloween, adding to the overall style and convenience.
However, there are a few concerns that visitors have noted. Several mentions are made of the swimming pool not being heated as advertised with some guests finding the water freezing cold. Additionally, there have been instances of the pool and jacuzzi being closed or not fully functional and complaints about the pool not being cleaned well or having a dirty bottom are not uncommon. The furniture around the pool, showing signs of wear with holes and age, also detracts a bit from the overall experience.
Despite these issues, the positive mentions suggest that many find enjoyment and relaxation in the spacious and visually appealing pool area of Vanllee Hotel.
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Location
Despite being right off the freeway, the hotel maintains a calm and quiet atmosphere, often referred to as quaint, charming and tucked away in a secluded yet centrally situated residential area. This location is beneficial for visitors with specific itineraries in mind, offering easy driving distance to key areas like LA, Ontario and Pasadena. The hotel is also near family and services in the surrounding area, making it ideal for familial visits.
The property's blend of accessibility and peacefulness with nicely kept gardens and a retro-inspired exterior, enhances its appeal. Guests appreciate the proximity to local parks, shopping centers and dining venues. While some have noted it can be a bit tricky to find initially, the overall consensus is that the location is fantastic once discovered, proving to be geographically favorable for various needs and purposes.
Breakfast
Rooms
Despite the positive comments, there were recurring issues related to outdated facilities and maintenance problems. Many guests noted that the room furniture was damaged, amenities were missing and there were instances of mold and musty smells. The frequent mention of cleanliness issues in the bathrooms, along with problems with the air conditioning units, Wi-Fi and room fittings, indicated a need for significant updates and better maintenance.
Some reviews pointed out that the rooms were cozy, nicely decorated and featured modern touches post-renovation. However, comfort was sometimes compromised due to uncomfortable beds and faulty fixtures. Guests also reported issues like broken amenities, poor lighting and disturbances like noise from nearby utility rooms.
In summary, while the Vanllee Hotel offers large and spacious rooms that can be clean and comfortable, the inconsistent maintenance and outdated conditions might detract from the overall experience for some visitors.
Beds
Cleanliness
However, the reviews also reveal significant cleanliness issues that the hotel must address. Numerous guests complained about rooms not being properly cleaned with dirty carpets, sticky bathroom floors and even sightings of roaches and rat droppings. Instances of unpleasant odors in rooms and common areas, such as the smell of urine and cigarettes, were mentioned. Maintenance issues such as mold, outdated furniture and fixtures that need repair were also frequently cited.
While the hotel showcases potential with its beautiful property and friendly staff, consistent and thorough cleaning practices combined with updates to maintenance could substantially improve guest satisfaction. The overall cleanliness appears inconsistent, leading to a varied experience for guests.
Staff
Positive sentiments mentioned great customer service at the front desk with descriptors such as professional, responsive and welcoming. Security staff maintained a visible presence, which was appreciated by visitors, adding an extra layer of comfort during their stay.
However, not all experiences were positive. Some guests encountered rudeness and unprofessionalism, particularly from individuals like Chuck and the evening desk clerks. Issues with maid services and the occasional unenthusiastic or uninformed staff member were also noted, leading to a lack of consistency in service quality.
Overall, while the Vanllee Hotel's staff often impressed with their friendliness and professional demeanor, there were instances of less satisfactory interactions that affected the experience for some guests.
Wi-Fi
Pool
For families, the pool is a highlight with children especially enjoying their time in the water. Several guests noted the pool area as a lovely spot, appreciated its design and found it to be generally peaceful and quiet. The presence of a gym and spa adjacent to the pool area offers additional amenities for guests seeking both relaxation and fitness activities.
However, the charm of the pool is marred by some recurring issues. Maintenance problems frequently surface, such as the pool and jacuzzi often being too cold or the jacuzzi not working at all. Cleanliness is another concern with reports of dirty pool water, large amounts of debris and old, broken pool furniture detracting from the guest experience. Some visitors also mentioned that the pool was crowded or filled with unattended children at times, which could affect the enjoyment for those seeking a more tranquil environment. Additionally, there were instances of the pool being closed unexpectedly, leaving guests disappointed.
Despite these drawbacks, when well-maintained, the pool at Vanllee Hotel stands out as a considerable asset, providing an enjoyable and attractive feature for its guests.
Parking
However, some challenges were highlighted by guests. While some found the parking to be convenient and plentiful, others mentioned it can be limited and tight, especially during busy times. There were also concerns about the safety and crowding of the lot with occasional road noise from the nearby 10 highway and reports of shady characters and noise disturbances.
Despite these issues, the hotel's effort to maintain a safe environment with night patrols and surveillance is appreciated by many. The occasional need to park farther away along the freeway or deal with blocked exits at night can be inconvenient, but overall, the parking facilities are good with a notable consistency in security and accessibility.
Family
The pool area receives high praise with many noting that kids can spend hours enjoying the water—a perfect feature for family stays. Despite some concerns about safety, the overall cleanliness and comfort of the hotel have been well received. The property is particularly appreciated for family trips, including girls' vacations and stays with teenage children. While it may resemble a ran-down apartment complex, the Vanllee Hotel remains a lovely place for families looking to spend quality time together.
Business
Outdoor Pool
However, there are a few concerns that visitors have noted. Several mentions are made of the swimming pool not being heated as advertised with some guests finding the water freezing cold. Additionally, there have been instances of the pool and jacuzzi being closed or not fully functional and complaints about the pool not being cleaned well or having a dirty bottom are not uncommon. The furniture around the pool, showing signs of wear with holes and age, also detracts a bit from the overall experience.
Despite these issues, the positive mentions suggest that many find enjoyment and relaxation in the spacious and visually appealing pool area of Vanllee Hotel.
Yes, Vanllee Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Vanllee Hotel.
No, Vanllee Hotel doesn't allow dogs.
Yes, parking facilities are available at Vanllee Hotel.
Yes, Vanllee Hotel has a gym.
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