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Embassy Suites Cincinnati - RiverCenter

Covington , 10 East Rivercenter Boulevard (Show on Map)

7.4

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Embassy Suites Cincinnati - RiverCenter is highly praised for its fantastic location near attractions, music restaurants and nightclubs and for the breathtaking views of Cincinnati's skyline and the river. The complimentary breakfast with many choices, including made-to-order omelets, is outstanding and the staff is consistently helpful, friendly and efficient. Families love the hotel's convenient and comfortable layout and the fun amenities like the indoor pool, while some guests found the beds uncomfortable and the cleanliness lacking in certain areas. However, overall, guests enjoy Embassy Suites Cincinnati - RiverCenter for its excellent service and amenities, great location and family-friendly atmosphere.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

King Suite Featuring a separate living room, this suite also offers a microwave and refrigerator.

King Suite with River View - Non-Smoking This river view suite offers a living room, along with a microwave and refrigerator.

Double Suite with Two Double Beds - Non-Smoking Featuring a separate living room, this suite also offers a microwave and refrigerator.

Executive King Suite - Non-Smoking Featuring a spacious separate living room, this room also offers 2 refrigerators and a microwave.

King Suite with Bath Tub - Disability Access/Non-Smoking This room features a separate living room, a microwave and a refrigerator.

King Suite Accessible Roll-in-Shower/Non-Smoking This suite includes a separate living room, a microwave and a refrigerator.

Two-Bedroom Suite The spacious family room features air conditioning, a tea and coffee maker and a balcony. The unit has 4 beds.

About Embassy Suites Cincinnati - RiverCenter

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Guest Reviews

7.4

Good

Location

The Embassy Suites Cincinnati - RiverCenter is a hotel that boasts a fantastic location according to past guests. The hotel is conveniently located near to the Great American Ball Park and conference centre, making it a great choice for visitors attending events or shows. The surrounding area is also home to plenty of music restaurants and nightclubs, as well as offering a wonderful view of Cincinnati's skyline and the river. Despite some negative comments about parking and the surrounding area, guests generally agree that the hotel's location is very convenient for exploring the city on foot with many attractions and amenities within walking distance. Overall, past guests have loved the hotel's perfect location and breathtaking views.

Breakfast

Embassy Suites Cincinnati - RiverCenter is known for its amazing complimentary evening reception and breakfast. The breakfast is the best part of the visit, delicious with many choices and excellent hot buffet breakfast with made-to-order omelets. Guests can choose a table with a river view or eat inside the lobby. Although some guests complained that breakfast should end at 11:00am, the breakfast options were great with many choices, including waffles, omelet station and great food options. The breakfast staff was very helpful and friendly. The only negative aspects of breakfast were poor quality breakfast sausage and bacon and limited options due to COVID-19. Overall, the complimentary breakfast was outstanding and definitely worth trying.

Rooms

Embassy Suites Cincinnati - RiverCenter offers large, spacious rooms with awesome views of the river. Guests will appreciate the separate bedroom and living area. While some guests have reported issues with outdated and worn furnishings, others have praised the cleanliness and comfort of the rooms. Inconsistencies with maintenance have been reported, such as leaking sinks and lukewarm water in the showers. The hotel could benefit from updates, especially in the pool area and showers. However, the lobby has received praise for its beauty. Some guests have reported adverse odors in their rooms, while others have enjoyed the size and layout. Finally, the hotel has received mixed reviews when it comes to the provision of bedding for sofa beds and cleanliness of the rooms.

Beds

According to guest reviews, the beds at Embassy Suites Cincinnati - RiverCenter were a mixed bag. While some guests found the pillows to be flat or terrible, others raved about the comfort of the beds. Many guests staying with families wished that bedding had been provided for sofa beds. However, those who stayed in the king suites with river views loved the space and amenities. Guests also appreciated the cleanliness of the rooms and the separation between the bedrooms and pull-out couch. A few negative reviews mention dirty rooms with unpleasant smells and hairs left in the linens. Despite these complaints, many guests found the beds to be comfortable and enjoyed their stay at the hotel.

Cleanliness

Embassy Suites Cincinnati - RiverCenter has received mixed reviews regarding the cleanliness of the hotel. Some guests have reported finding trash and stained carpets, as well as outdated facilities and dirty bathrooms. However, many other guests have praised the hotel for their clean, well-maintained facilities and friendly staff. The location is also a positive aspect of the hotel, as is the size and quality of the rooms. While some guests have had issues with housekeeping requests not being fulfilled and the occasional musty smell, others have found everything to be very clean and comfortable. Overall, it seems that the hotel could benefit from updating certain areas, but many guests have enjoyed their stay and found the hotel to be clean and comfortable.

Staff

The staff at Embassy Suites Cincinnati - RiverCenter are consistently praised by guests for their friendliness, professionalism and attentiveness. While there were a few negative reviews regarding staff behavior, most guests find the staff to be polite, helpful and welcoming. Some guests even went out of their way to mention specific staff members who made their stay exceptional. The breakfast staff were especially popular for their efficiency and positive attitudes. Some guests did mention that there seemed to be an issue with understaffing at the hotel. Overall, the majority of guests found the staff to be a highlight of their stay.

Pool

The Embassy Suites Cincinnati - RiverCenter hotel has a popular indoor pool, perfect for families with kids. Some guests were disappointed when the pool was closed for maintenance or not heated, but overall it is a nice size and a fun amenity to enjoy. There were a few comments about the pool area needing updates and occasionally being crowded, but the complimentary evening drinks made up for it. Some guests had issues with the pool's limited hours, closing at 8 pm or having to sign up for a time slot. While some felt the pool could have been cleaner, most enjoyed their swim and had a good stay overall.

Family

The Embassy Suites Cincinnati - RiverCenter is a great option for families looking for a convenient and comfortable stay. The hotel offers rooms with separate bedrooms and living areas, making it easy to put the kids to bed while still enjoying the space. The open courtyard and glass-backed elevators delighted children and many loved the indoor pool, despite its small size. While some reviewers noted the hotel had a party atmosphere, those with young children found the layout to be family-friendly. Some guests wished there were more beds and towels provided for larger families, but overall, the hotel was a hit with kids and adults alike. Many families expressed a desire to return for a longer stay and the hotel's great views of Cincinnati only add to its appeal.

4 Star

Embassy Suites Cincinnati - RiverCenter is a hotel with a pleasant and excellent reputation for quality service. The staff are lovely and provide an exceptional experience. The location is also great. The facility and services are very good and guests have rated it from 6.00/10 to 9.00/10. However, some guests have found the price to be way overpriced for the quality especially when the cleanliness of the room was lacking and the beds were uncomfortable. Despite some negative comments, the Embassy Suites Cincinnati - RiverCenter is still a nice place to stay.

Yes, Embassy Suites Cincinnati - RiverCenter has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Embassy Suites Cincinnati - RiverCenter.

No, Embassy Suites Cincinnati - RiverCenter doesn't allow dogs.

No, parking facilities aren't available at Embassy Suites Cincinnati - RiverCenter.

Yes, Embassy Suites Cincinnati - RiverCenter has a gym.

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