7,258,491 hotelsin 60 categories
Hotels with Indoor Pool near The Beach in Cozumel
71 HOTELS IN COZUMELRanking can be influenced by the commissions we receive.
$
+2
Info
Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Categories
Pool
Infinity Pool
Indoor Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Beach
Beachfront
$
+7
Info
Summary of reviews
Hotel Xcaret Mexico All Parks All Fun Inclusive is a luxurious 5-star resort that offers exceptional facilities and services. The location is perfect, surrounded by nature and with easy access to the parks. The breakfast experience is exceptional with fresh and delicious food from all of the hotel's restaurants. The dinner experience received mixed reviews, but the diverse food options available at all the restaurants were praised. The rooms received mixed reviews with some finding them stunning and well-equipped, while others experienced issues with cleanliness or noise. However, the hotel staff were described as helpful and responsive. The pool area is a definite highlight of the resort with many pools and beautiful natural touches. The hotel is family-friendly with plenty of activities for families with young children. Despite the lack of an ocean beach suitable for swimming, the stunning views and access to several artificial beaches make up for it. Overall, Hotel Xcaret Mexico All Parks All Fun Inclusive is a superb, exceptional and perfect place to vacation with guests describing it as the best hotel they've ever stayed at.
Categories
Beach
Pool
Indoor Pool
Outdoor Pool
Luxury
$
+7
Info
Summary of reviews
'Maya Tulum By G Hotels' garners positive reviews, especially for its prime beachfront location and tranquil ambiance. The hotel, situated on a pristine stretch of Tulum Beach, offers direct access to the sand from guest rooms, creating an idyllic setting for those seeking a relaxing getaway close to nature. The beautiful, well-maintained grounds and tasteful architecture enhance its charm. The location not only provides serenity but also convenient access to nearby restaurants and beach clubs.
Although breakfast at the hotel receives mixed feedback—praised for quality but criticized for lack of variety and high prices—the dinner experience is noted for exceptional food despite limited menu options, high costs and early restaurant closures. This necessitates off-site dining for those arriving late or seeking evening meals.
Room accommodations are noted for their spaciousness, comfort and beautiful ocean views. Guests appreciate features like comfortable beds, Nespresso machines and private amenities such as hammocks and plunge pools. However, issues such as occasional cleanliness lapses and limited air conditioning are mentioned as drawbacks.
Cleanliness reviews are generally favorable with many guests highlighting the spotless rooms and well-kept beach area. Staff are frequently commended for their friendliness and helpfulness, contributing significantly to the overall positive guest experience. Noteworthy staff members like Fernando and Juan are often mentioned for their exceptional service.
The hotel offers a beautiful pool area with both main and infinity pools, well-integrated into the serene beachfront setting. Despite some remarks about insufficient lighting at night, the pool area remains a highlight for its well-maintained and picturesque environment.
The beachfront itself is celebrated for its scenic beauty, comfortable amenities and tranquility, though challenges such as seaweed accumulation and occasional noise from a neighboring beach club are noted. The hotel's efforts to clear the seaweed are appreciated, although the issue sometimes affects beach enjoyment.
For families, Maya Tulum By G Hotels provides a warm and welcoming atmosphere with ample open spaces and family-friendly amenities, making it an excellent choice for travelers with children.
Overall, Maya Tulum By G Hotels offers a luxurious and tranquil beach vacation experience, accentuated by its stunning location, comfortable accommodations and exceptional staff service.
Although breakfast at the hotel receives mixed feedback—praised for quality but criticized for lack of variety and high prices—the dinner experience is noted for exceptional food despite limited menu options, high costs and early restaurant closures. This necessitates off-site dining for those arriving late or seeking evening meals.
Room accommodations are noted for their spaciousness, comfort and beautiful ocean views. Guests appreciate features like comfortable beds, Nespresso machines and private amenities such as hammocks and plunge pools. However, issues such as occasional cleanliness lapses and limited air conditioning are mentioned as drawbacks.
Cleanliness reviews are generally favorable with many guests highlighting the spotless rooms and well-kept beach area. Staff are frequently commended for their friendliness and helpfulness, contributing significantly to the overall positive guest experience. Noteworthy staff members like Fernando and Juan are often mentioned for their exceptional service.
The hotel offers a beautiful pool area with both main and infinity pools, well-integrated into the serene beachfront setting. Despite some remarks about insufficient lighting at night, the pool area remains a highlight for its well-maintained and picturesque environment.
The beachfront itself is celebrated for its scenic beauty, comfortable amenities and tranquility, though challenges such as seaweed accumulation and occasional noise from a neighboring beach club are noted. The hotel's efforts to clear the seaweed are appreciated, although the issue sometimes affects beach enjoyment.
For families, Maya Tulum By G Hotels provides a warm and welcoming atmosphere with ample open spaces and family-friendly amenities, making it an excellent choice for travelers with children.
Overall, Maya Tulum By G Hotels offers a luxurious and tranquil beach vacation experience, accentuated by its stunning location, comfortable accommodations and exceptional staff service.
Categories
Beach
Pool
Indoor Pool
Beachfront
$
+10
Info
Categories
Beach
Pool
Indoor Pool
Children's Pool
Private Pool
Outdoor Pool
Beachfront
$
+8
Info
Categories
Beach
Pool
Heated Pool
Indoor Pool
Private Pool
Outdoor Pool
Beachfront
$
+9
Info
Categories
Beach
Pool
Indoor Pool
Golf
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive
Hotel in Playa del Carmen
8.1
Very GoodFrom $115
$
+1
Info
Summary of reviews
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive has garnered a favorable reputation among its guests with many praises highlighting its key features and amenities. The hotel’s location is particularly celebrated for its exceptional convenience in Playa del Carmen, situated close to both the beach and vibrant Fifth Avenue, offering easy access to restaurants, shops and nightlife. The rooftop terrace provides stunning views, blending tranquility with accessibility and making it a prime spot for relaxation and exploration without long commutes.
Guests consistently commend the breakfast buffet for its extensive variety and high quality. Fresh omelets, diverse Mexican and continental options, fresh fruit and friendly service contribute to an enjoyable morning meal. While there are suggestions for better buffet labeling and more vegetarian options, the overall feedback remains positive.
Dining experiences vary slightly; the Mexican restaurant stands out for its exceptional culinary quality and the rooftop area is praised for its atmosphere and meals. Despite occasional service hiccups and inconsistent food quality in other restaurants, many guests still find the dining options delicious and generous, particularly appreciating the à la carte options.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the large, comfortable rooms, well-equipped bathrooms and stylish decor. Occasional issues with musty smells or noise do arise, but these are minor compared to the overall positive sentiment.
Cleanliness across the hotel is consistently praised with frequent cleaning and well-maintained facilities, including the pools. The attentive housekeeping staff ensures rooms remain tidy and fresh, enhancing the overall guest experience.
The hotel staff is frequently highlighted for their friendliness, attentiveness and professionalism, contributing significantly to the guest experience. Individual staff members, such as Daniella, Oleg and Freddy, receive special mentions for their exceptional service. Despite occasional variability in service quality, the general sentiment towards the staff is overwhelmingly positive.
Free WiFi at the hotel presents a mixed experience. While strong and fast in certain areas, connectivity issues persist, particularly in rooms and some public areas. Despite these issues, the hotel's luxurious atmosphere and amenities provide a promising stay for those prioritizing comfort over seamless internet connectivity.
The spa facilities are well-regarded for their cleanliness, relaxing atmosphere and professional staff, although additional fees and booking issues are noted. Guests often find the spa experience to be a standout with many praising the quality of massages.
The gym receives mixed reviews with guests appreciating its cleanliness and adequate equipment but noting its small size and limited capacity. Despite these limitations, it fulfills basic workout needs effectively.
The rooftop pool is a favorite feature due to its incredible views, lively atmosphere and friendly staff. While often crowded and occasionally marred by maintenance issues, the overall poolside experience remains positive, enhanced by good food and drinks.
Although the hotel does not have direct beach access, it offers complimentary shuttles to sister properties with private beach areas, which guests appreciate. The short walk to nearby beaches and stunning sea views from the rooftop add to the hotel’s charm, despite occasional seaweed concerns.
In summary, The Reef 28 Hotel & Spa stands out for its prime location, clean and spacious rooms, extensive breakfast options and friendly staff, making it a popular choice for adults seeking a luxurious and convenient getaway in Playa del Carmen.
Guests consistently commend the breakfast buffet for its extensive variety and high quality. Fresh omelets, diverse Mexican and continental options, fresh fruit and friendly service contribute to an enjoyable morning meal. While there are suggestions for better buffet labeling and more vegetarian options, the overall feedback remains positive.
Dining experiences vary slightly; the Mexican restaurant stands out for its exceptional culinary quality and the rooftop area is praised for its atmosphere and meals. Despite occasional service hiccups and inconsistent food quality in other restaurants, many guests still find the dining options delicious and generous, particularly appreciating the à la carte options.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the large, comfortable rooms, well-equipped bathrooms and stylish decor. Occasional issues with musty smells or noise do arise, but these are minor compared to the overall positive sentiment.
Cleanliness across the hotel is consistently praised with frequent cleaning and well-maintained facilities, including the pools. The attentive housekeeping staff ensures rooms remain tidy and fresh, enhancing the overall guest experience.
The hotel staff is frequently highlighted for their friendliness, attentiveness and professionalism, contributing significantly to the guest experience. Individual staff members, such as Daniella, Oleg and Freddy, receive special mentions for their exceptional service. Despite occasional variability in service quality, the general sentiment towards the staff is overwhelmingly positive.
Free WiFi at the hotel presents a mixed experience. While strong and fast in certain areas, connectivity issues persist, particularly in rooms and some public areas. Despite these issues, the hotel's luxurious atmosphere and amenities provide a promising stay for those prioritizing comfort over seamless internet connectivity.
The spa facilities are well-regarded for their cleanliness, relaxing atmosphere and professional staff, although additional fees and booking issues are noted. Guests often find the spa experience to be a standout with many praising the quality of massages.
The gym receives mixed reviews with guests appreciating its cleanliness and adequate equipment but noting its small size and limited capacity. Despite these limitations, it fulfills basic workout needs effectively.
The rooftop pool is a favorite feature due to its incredible views, lively atmosphere and friendly staff. While often crowded and occasionally marred by maintenance issues, the overall poolside experience remains positive, enhanced by good food and drinks.
Although the hotel does not have direct beach access, it offers complimentary shuttles to sister properties with private beach areas, which guests appreciate. The short walk to nearby beaches and stunning sea views from the rooftop add to the hotel’s charm, despite occasional seaweed concerns.
In summary, The Reef 28 Hotel & Spa stands out for its prime location, clean and spacious rooms, extensive breakfast options and friendly staff, making it a popular choice for adults seeking a luxurious and convenient getaway in Playa del Carmen.
Categories
Indoor Pool
Beach
Pool
Heated Pool
Indoor Pool
Rooftop Pool
Outdoor Pool
$
+6
Info
Summary of reviews
Casa Malca is a luxurious and stylish boutique hotel located on Tulum Beach, offering stunning beachfront views and top-notch facilities. Guests praise the hotel's exceptional cleanliness, friendly and helpful staff and delicious breakfast and dinner offerings. The rooms are described as massive, comfortable and well-decorated with high-quality bedding and contemporary art. The hotel's beach is hailed as the cleanest on the strip and the pool and multiple restaurants are well-maintained and beautiful. Despite occasional maintenance issues, guests appreciate the effort put into keeping the place clean and orderly. Overall, Casa Malca offers an exceptional quality of accommodation perfect for those seeking an artful and impressive stay. The hotel is considered a must-visit for those looking for a luxurious and stylish hotel experience with many guests claiming they would return multiple times without hesitation.
Categories
Beach
Pool
Indoor Pool
Outdoor Pool
Yoga
$
+4
Info
Summary of reviews
Fabiola Condo Hotel in Playa del Carmen enjoys widespread acclaim, particularly noted for its fantastic location. Just steps from bustling 5th Avenue and a short walk from the beach, it offers guests easy access to shops, restaurants, nightlife and attractions, while maintaining a peaceful ambiance. This balance makes it an ideal spot for both leisure and exploration.
The hotel’s breakfast service, provided at a nearby restaurant, is highly praised for its variety and quality. The buffet-style setup and the unlimited option are highlighted as a satisfying start to the day.
Room accommodations receive frequent commendations. Guests appreciate the spacious, comfortable and clean rooms, often equipped with kitchens, making them perfect for both short and extended stays. The provision of modern amenities such as air conditioning, hot showers and large TVs with Netflix enhances the comfort level. Despite minor mentions of noise from the street and occasional maintenance needs, the overall feedback is very positive.
Cleanliness at the hotel is another well-regarded aspect. Guests frequently describe the property and rooms as "spotlessly clean" and "well-maintained." The pool area also receives good remarks, though some suggest improvements in its upkeep.
The staff at Fabiola Condo Hotel stands out for their exceptional service. Described as friendly, helpful and attentive, team members like Carlos and Andrea are especially noted for their efforts to enhance guests' experiences. The staff’s commitment to hospitality and their fluency in English contribute significantly to the positive guest experience.
The complimentary WiFi receives mixed reviews with some guests praising its reliability in certain areas and others noting inconsistent connectivity, particularly in bedrooms or on higher floors.
The hotel's pool is frequently highlighted for its charming and inviting setting, though some guests note that the water can be very cold and suggest more consistent maintenance. Despite this, the picturesque courtyard setting is ideal for relaxation.
The proximity to the beach is a significant plus with guests enjoying the convenience of a short walk to the shore. This, combined with the hotel's tranquil yet accessible location near nightlife and other amenities, makes it a superb choice for both the beach and city explorations.
Parking at Fabiola Condo Hotel is highly praised for its convenience and security. Free private parking right in front of the hotel with nighttime supervision, ensures a hassle-free experience for those traveling by car.
Families find the hotel particularly accommodating, appreciating its cleanliness, spacious rooms and family-friendly atmosphere. The quiet surroundings and attentive staff further enhance the experience for family travelers.
For those interested in nightlife, the hotel’s location near 5th Avenue provides easy access to the city's vibrant scene while maintaining a serene environment for restful nights.
Finally, the beds are notably comfortable and clean, often described as large and perfect for a good night's sleep. This contributes to the overall restful and relaxing stay that guests experience at Fabiola Condo Hotel.
In summary, Fabiola Condo Hotel’s prime location, excellent service, comfortable accommodations and family-friendly environment make it a highly recommended choice for travelers looking to enjoy the best of Playa del Carmen.
The hotel’s breakfast service, provided at a nearby restaurant, is highly praised for its variety and quality. The buffet-style setup and the unlimited option are highlighted as a satisfying start to the day.
Room accommodations receive frequent commendations. Guests appreciate the spacious, comfortable and clean rooms, often equipped with kitchens, making them perfect for both short and extended stays. The provision of modern amenities such as air conditioning, hot showers and large TVs with Netflix enhances the comfort level. Despite minor mentions of noise from the street and occasional maintenance needs, the overall feedback is very positive.
Cleanliness at the hotel is another well-regarded aspect. Guests frequently describe the property and rooms as "spotlessly clean" and "well-maintained." The pool area also receives good remarks, though some suggest improvements in its upkeep.
The staff at Fabiola Condo Hotel stands out for their exceptional service. Described as friendly, helpful and attentive, team members like Carlos and Andrea are especially noted for their efforts to enhance guests' experiences. The staff’s commitment to hospitality and their fluency in English contribute significantly to the positive guest experience.
The complimentary WiFi receives mixed reviews with some guests praising its reliability in certain areas and others noting inconsistent connectivity, particularly in bedrooms or on higher floors.
The hotel's pool is frequently highlighted for its charming and inviting setting, though some guests note that the water can be very cold and suggest more consistent maintenance. Despite this, the picturesque courtyard setting is ideal for relaxation.
The proximity to the beach is a significant plus with guests enjoying the convenience of a short walk to the shore. This, combined with the hotel's tranquil yet accessible location near nightlife and other amenities, makes it a superb choice for both the beach and city explorations.
Parking at Fabiola Condo Hotel is highly praised for its convenience and security. Free private parking right in front of the hotel with nighttime supervision, ensures a hassle-free experience for those traveling by car.
Families find the hotel particularly accommodating, appreciating its cleanliness, spacious rooms and family-friendly atmosphere. The quiet surroundings and attentive staff further enhance the experience for family travelers.
For those interested in nightlife, the hotel’s location near 5th Avenue provides easy access to the city's vibrant scene while maintaining a serene environment for restful nights.
Finally, the beds are notably comfortable and clean, often described as large and perfect for a good night's sleep. This contributes to the overall restful and relaxing stay that guests experience at Fabiola Condo Hotel.
In summary, Fabiola Condo Hotel’s prime location, excellent service, comfortable accommodations and family-friendly environment make it a highly recommended choice for travelers looking to enjoy the best of Playa del Carmen.
Categories
Beach
Pool
Indoor Pool
Honeymoon
$
+5
Info
Summary of reviews
Casa TICUL Hotel Boutique - 5Th Ave stands out as a centrally located gem in the heart of Playa del Carmen. Its enviable position on the bustling 5th Avenue offers guests easy access to beautiful beaches, numerous shops and diverse restaurants, making it an excellent base for exploring the city. Despite its central location, the hotel manages to maintain a relatively peaceful atmosphere, striking a balance between relaxation and vibrant city life.
The hotel features clean and comfortable rooms, many of which are spacious and well-decorated, contributing to a pleasant and welcoming ambiance. Guests particularly appreciate the professional and attentive service provided by the reception staff. Cleanliness within the rooms is generally well-maintained, although common areas could benefit from more consistent upkeep.
The hotel's rooftop breakfast area is a hit with many guests, who enjoy the simple yet tasty offerings in a beautiful setting. However, the breakfast menu could use more variety and better service consistency, as some reviews indicate frustrations with limited options and occasional quality issues.
Staff at Casa TICUL Hotel Boutique receive high praise for their friendliness and helpfulness, significantly enhancing the overall guest experience. Individual staff members are often mentioned by name, reflecting their exceptional service and personal care.
While the pool facilities are appreciated by some, there are frequent mentions of maintenance issues and cleanliness concerns. The pool area appears to be in need of more consistent cleaning and upkeep.
Internet connectivity is another area that could use improvement with many guests reporting unstable or poor WiFi performance, which can be a drawback for those needing reliable internet access.
For beachgoers, the hotel's proximity to several stunning beaches is a major highlight. The convenience of short walks to the shoreline, along with the added benefit of promotions at nearby beach clubs, enhances the beach experience.
Families traveling with children find the hotel largely welcoming, though some logistical challenges such as the lack of an elevator and the deep pool can pose difficulties. Despite these minor inconveniences, the overall family-friendly environment and spacious accommodations are appreciated.
Finally, for those interested in nightlife, the hotel's location provides easy access to a variety of bars, restaurants and nightclubs, making it an ideal choice for those looking to enjoy Playa del Carmen's vibrant social scene.
In summary, Casa TICUL Hotel Boutique - 5Th Ave offers an excellent combination of location, service and comfort, making it a popular choice for visitors seeking to experience the best of Playa del Carmen, though certain areas like pool maintenance and WiFi stability could benefit from further attention.
The hotel features clean and comfortable rooms, many of which are spacious and well-decorated, contributing to a pleasant and welcoming ambiance. Guests particularly appreciate the professional and attentive service provided by the reception staff. Cleanliness within the rooms is generally well-maintained, although common areas could benefit from more consistent upkeep.
The hotel's rooftop breakfast area is a hit with many guests, who enjoy the simple yet tasty offerings in a beautiful setting. However, the breakfast menu could use more variety and better service consistency, as some reviews indicate frustrations with limited options and occasional quality issues.
Staff at Casa TICUL Hotel Boutique receive high praise for their friendliness and helpfulness, significantly enhancing the overall guest experience. Individual staff members are often mentioned by name, reflecting their exceptional service and personal care.
While the pool facilities are appreciated by some, there are frequent mentions of maintenance issues and cleanliness concerns. The pool area appears to be in need of more consistent cleaning and upkeep.
Internet connectivity is another area that could use improvement with many guests reporting unstable or poor WiFi performance, which can be a drawback for those needing reliable internet access.
For beachgoers, the hotel's proximity to several stunning beaches is a major highlight. The convenience of short walks to the shoreline, along with the added benefit of promotions at nearby beach clubs, enhances the beach experience.
Families traveling with children find the hotel largely welcoming, though some logistical challenges such as the lack of an elevator and the deep pool can pose difficulties. Despite these minor inconveniences, the overall family-friendly environment and spacious accommodations are appreciated.
Finally, for those interested in nightlife, the hotel's location provides easy access to a variety of bars, restaurants and nightclubs, making it an ideal choice for those looking to enjoy Playa del Carmen's vibrant social scene.
In summary, Casa TICUL Hotel Boutique - 5Th Ave offers an excellent combination of location, service and comfort, making it a popular choice for visitors seeking to experience the best of Playa del Carmen, though certain areas like pool maintenance and WiFi stability could benefit from further attention.
Categories
Beach
Pool
Indoor Pool
Outdoor Pool
Family
$
+1
Info
Summary of reviews
Ahava Hotel, located in the vibrant hub of Playa del Carmen, has garnered praise for its excellent location, making it an ideal spot for exploring local attractions. It's situated close to the bustling Fifth Avenue and within a short walk from the beach, offering convenience with proximity to shops, restaurants and nightlife. Despite being at the heart of the action, it provides a quiet retreat, enhancing its appeal for travelers seeking both excitement and tranquility.
The rooms at Ahava Hotel are frequently described as spacious, clean and comfortable, featuring modern amenities such as air conditioning, king-size beds, mini-fridges, safes and balconies. The minimalist, elegant decor receives positive remarks and the large, comfortable beds are particularly appreciated, contributing to a restful stay. Cleanliness is upheld to high standards with daily cleaning and towel changes ensuring well-maintained rooms and common areas.
The staff at Ahava Hotel are noteworthy for their friendliness and attentiveness, contributing significantly to the guest experience. Visitors appreciate the welcoming atmosphere and the exceptional service from both reception and housekeeping teams. Specific staff members, often highlighted for their kindness, help make stays memorable.
Although Ahava Hotel does not offer breakfast, guests are provided with discount cards for nearby restaurants and good breakfast options are within easy reach. Additionally, families find the hotel accommodating, thanks to the spacious rooms and helpful staff. However, noise from nearby clubs and bars can sometimes be an issue, affecting the overall comfort for some guests.
A few areas for improvement are noted, such as the pool, which, despite being a cozy spot, sometimes suffers from cleanliness and maintenance issues. The Wi-Fi service also receives frequent criticism for its instability and weak performance, impacting in-room entertainment for some guests.
In summary, Ahava Hotel stands out for its strategic location, friendly staff and comfortable accommodations, making it a solid choice for those looking to explore Playa del Carmen while enjoying comfortable lodging. The combination of convenience, affordability and welcoming service ensures a positive experience for most visitors.
The rooms at Ahava Hotel are frequently described as spacious, clean and comfortable, featuring modern amenities such as air conditioning, king-size beds, mini-fridges, safes and balconies. The minimalist, elegant decor receives positive remarks and the large, comfortable beds are particularly appreciated, contributing to a restful stay. Cleanliness is upheld to high standards with daily cleaning and towel changes ensuring well-maintained rooms and common areas.
The staff at Ahava Hotel are noteworthy for their friendliness and attentiveness, contributing significantly to the guest experience. Visitors appreciate the welcoming atmosphere and the exceptional service from both reception and housekeeping teams. Specific staff members, often highlighted for their kindness, help make stays memorable.
Although Ahava Hotel does not offer breakfast, guests are provided with discount cards for nearby restaurants and good breakfast options are within easy reach. Additionally, families find the hotel accommodating, thanks to the spacious rooms and helpful staff. However, noise from nearby clubs and bars can sometimes be an issue, affecting the overall comfort for some guests.
A few areas for improvement are noted, such as the pool, which, despite being a cozy spot, sometimes suffers from cleanliness and maintenance issues. The Wi-Fi service also receives frequent criticism for its instability and weak performance, impacting in-room entertainment for some guests.
In summary, Ahava Hotel stands out for its strategic location, friendly staff and comfortable accommodations, making it a solid choice for those looking to explore Playa del Carmen while enjoying comfortable lodging. The combination of convenience, affordability and welcoming service ensures a positive experience for most visitors.
Categories
Indoor Pool
Beach
Pool
Heated Pool
Indoor Pool
$
+5
Info
Categories
Beach
Pool
Indoor Pool
Outdoor Pool
Parking
$
+3
Info
Summary of reviews
Hotel Brisas 5a AV in Playa del Carmen consistently receives positive reviews for its exceptional location, situated right on the vibrant 5th Avenue. This prime spot offers guests immediate access to an exciting array of shops, restaurants, and entertainment, as well as proximity to the beautiful beach. The hotel provides an ideal base for exploring Playa del Carmen and surrounding areas, with key transport links nearby.
Breakfast is handled uniquely with vouchers for local restaurants, allowing guests to enjoy delightful Mexican cuisine in a variety of settings—a feature well-received for capturing local flavors. The cozy rooms are frequently commended for their cleanliness and comfort, with efficient air conditioning and helpful staff enhancing the overall stay. Despite occasional drawbacks such as room size and noise, the general sentiment reflects satisfaction, especially among budget-conscious travelers.
The hotel's staff widely earns praise for their friendliness and attentiveness, contributing significantly to guests' positive experiences. Complimentary Wi-Fi is appreciated for its good speed, although some minor issues in connection consistency have been reported. The pool is an aesthetically pleasing feature for relaxation, though cleanliness can vary.
Beach access is a highlight, given the hotel's proximity, enabling guests to enjoy the sound of the ocean and the sea breeze from their rooms. Parking is available via nearby facilities, and strategic arrangements offer convenience despite fees.
The hotel showcases strengths in comfortable bedding, although opinions on the beds vary, aligning with general considerations of a solid value for money stay. While there is debate over the hotel's star rating, its competitive pricing alongside location and service still make Hotel Brisas 5a AV a popular choice for travelers visiting Playa del Carmen.
Breakfast is handled uniquely with vouchers for local restaurants, allowing guests to enjoy delightful Mexican cuisine in a variety of settings—a feature well-received for capturing local flavors. The cozy rooms are frequently commended for their cleanliness and comfort, with efficient air conditioning and helpful staff enhancing the overall stay. Despite occasional drawbacks such as room size and noise, the general sentiment reflects satisfaction, especially among budget-conscious travelers.
The hotel's staff widely earns praise for their friendliness and attentiveness, contributing significantly to guests' positive experiences. Complimentary Wi-Fi is appreciated for its good speed, although some minor issues in connection consistency have been reported. The pool is an aesthetically pleasing feature for relaxation, though cleanliness can vary.
Beach access is a highlight, given the hotel's proximity, enabling guests to enjoy the sound of the ocean and the sea breeze from their rooms. Parking is available via nearby facilities, and strategic arrangements offer convenience despite fees.
The hotel showcases strengths in comfortable bedding, although opinions on the beds vary, aligning with general considerations of a solid value for money stay. While there is debate over the hotel's star rating, its competitive pricing alongside location and service still make Hotel Brisas 5a AV a popular choice for travelers visiting Playa del Carmen.
Categories
Beach
Pool
Indoor Pool
Parking
$
+8
Info
Summary of reviews
AKBAL Playa - Beach Zone is lauded for its outstanding location, attracting guests with its close proximity to the beach and the vibrant 5th Avenue, rich with shops, restaurants, and cafes. This strategic location allows easy access to Pelicanos Beach and places guests conveniently near supermarkets and services, making it an ideal spot for those interested in exploring Playa del Carmen by foot. Although slightly tucked away on a side street, the hotel provides a peaceful retreat without being far from the city's lively areas, offering notable value for money.
The hotel staff receives high praise for their exceptional service, particularly Jesús, who is frequently acknowledged for his quick, responsive, and attentive nature. Guests appreciate the friendly demeanor, constant communication, and readiness to assist, significantly enhancing the hospitality experience.
However, the hotel's rooms and cleanliness present challenges. While some rooms are noted for being spacious and equipped with useful amenities like kitchens and minibars, there are consistent concerns about cleanliness and maintenance. Guests report issues such as mold, musty smells, and worn-out furnishings, with the bathrooms requiring urgent attention due to dirt and unpleasant odors. Despite some clean and comfortable rooms, these experiences are often overshadowed by reports of neglect.
The Wi-Fi experience is mixed, generally meeting guests' basic needs, yet showing inconsistency and occasional slowness. The pool area, small but cozy, offers a pleasant ambiance for relaxation, although some cleanliness and maintenance improvements could enhance its appeal. Access to nearby shopping adds convenience.
The beach is easily accessible within a short walk, though some distances may be slightly underestimated. The hotel boasts the added benefit of a beach club, despite a misleading claim of private beach access.
Overall, while AKBAL Playa offers a promising location and commendable service, its potential is marred by significant maintenance and cleanliness issues, particularly regarding room conditions and bedding comfort, which could benefit from attention and improvement.
The hotel staff receives high praise for their exceptional service, particularly Jesús, who is frequently acknowledged for his quick, responsive, and attentive nature. Guests appreciate the friendly demeanor, constant communication, and readiness to assist, significantly enhancing the hospitality experience.
However, the hotel's rooms and cleanliness present challenges. While some rooms are noted for being spacious and equipped with useful amenities like kitchens and minibars, there are consistent concerns about cleanliness and maintenance. Guests report issues such as mold, musty smells, and worn-out furnishings, with the bathrooms requiring urgent attention due to dirt and unpleasant odors. Despite some clean and comfortable rooms, these experiences are often overshadowed by reports of neglect.
The Wi-Fi experience is mixed, generally meeting guests' basic needs, yet showing inconsistency and occasional slowness. The pool area, small but cozy, offers a pleasant ambiance for relaxation, although some cleanliness and maintenance improvements could enhance its appeal. Access to nearby shopping adds convenience.
The beach is easily accessible within a short walk, though some distances may be slightly underestimated. The hotel boasts the added benefit of a beach club, despite a misleading claim of private beach access.
Overall, while AKBAL Playa offers a promising location and commendable service, its potential is marred by significant maintenance and cleanliness issues, particularly regarding room conditions and bedding comfort, which could benefit from attention and improvement.
Categories
Beach
Pool
Indoor Pool
Outdoor Pool
Dog Friendly
$
+5
Info
Categories
Beach
Pool
Indoor Pool
Private Pool
Outdoor Pool
Luxury
$
+5
Info
Categories
Beach
Pool
Indoor Pool
Outdoor Pool
Accessible
$
+8
Info
Categories
Beach
Pool
Indoor Pool
Outdoor Pool
Honeymoon
$
+6
Info
Categories
Beach
Pool
Indoor Pool
Private Pool
Outdoor Pool
Parking
$
+10
Info
Categories
Beach
Pool
Indoor Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Nightlife
$
+9
Info
Categories
Beach
Pool
Indoor Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Honeymoon
Categories
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