7,258,491 hotelsin 60 categories
Hotels with Swimming Pool and Water Park in Cozumel
6 HOTELS IN COZUMELRanking can be influenced by the commissions we receive.
$
+12
Info
Summary of reviews
Sandos Playacar All Inclusive has received largely positive feedback, making it a favorable choice among travelers seeking a Mexican getaway. Located near Playa del Carmen's center and situated right on the beach, the resort offers convenience and scenic beauty. Guests particularly enjoy the well-maintained surroundings and the vibrant local neighborhood. The beach itself is praised for its cleanliness and direct access, despite some minor seaweed issues. Additionally, the hotel's various pools and facilities enhance the guest experience, although some areas are a bit far from the main amenities.
The breakfast buffet at Sandos Playacar is appreciated for its variety and fresh offerings, like mangoes and pineapples. While the food quality can sometimes be inconsistent and options repetitive, the service is generally well-regarded. The dinner options also receive favorable feedback, especially the Italian, French and Mexican restaurants, though securing reservations can be challenging. Despite occasional inconsistencies in meal quality, the overall dining experience remains enjoyable.
Guests find the rooms to be spacious and comfortable, particularly the family rooms. Most rooms are described as clean and well-designed, though some show signs of wear and could benefit from updates and better maintenance. Despite a few cleanliness concerns, the majority of guests have a positive view of the resort's cleanliness, supported by well-maintained common areas and beach.
The resort staff are praised for their friendliness and helpfulness, contributing significantly to the enjoyable stays of many guests. However, there are occasional criticisms regarding staff availability and service consistency, particularly in the themed restaurants. Despite this, the overall service quality is seen as a strong point.
WiFi connectivity at the resort receives mixed reviews. While common areas have good coverage, connectivity in rooms can be unreliable and intermittent, impacting guest satisfaction. The pool areas are another highlight with well-maintained and beautiful settings. The children's pool with slides is especially loved by families, although some guests find the main pools basic and occasionally unpleasantly scented.
The beach remains a standout feature with its beauty, cleanliness and well-maintained state. It's particularly favored by families with children, who also appreciate the family-friendly atmosphere, kids' club and various activities tailored for younger guests. The spacious family rooms and designated family zones further enhance the vacation experience for families.
While there are mixed opinions on the beds with some guests experiencing discomfort due to old mattresses and others finding them very comfortable, overall room comfort is generally commended. Guests in the family and adult sections specifically note the ample space and comfort, contributing to a pleasant stay.
In conclusion, Sandos Playacar All Inclusive offers a beautiful location, a variety of amenities and dining options, friendly staff and a family-friendly atmosphere, making it a strong choice for a balanced and enjoyable vacation. Improvements in room maintenance, WiFi connectivity and food quality consistency would further elevate the guest experience.
The breakfast buffet at Sandos Playacar is appreciated for its variety and fresh offerings, like mangoes and pineapples. While the food quality can sometimes be inconsistent and options repetitive, the service is generally well-regarded. The dinner options also receive favorable feedback, especially the Italian, French and Mexican restaurants, though securing reservations can be challenging. Despite occasional inconsistencies in meal quality, the overall dining experience remains enjoyable.
Guests find the rooms to be spacious and comfortable, particularly the family rooms. Most rooms are described as clean and well-designed, though some show signs of wear and could benefit from updates and better maintenance. Despite a few cleanliness concerns, the majority of guests have a positive view of the resort's cleanliness, supported by well-maintained common areas and beach.
The resort staff are praised for their friendliness and helpfulness, contributing significantly to the enjoyable stays of many guests. However, there are occasional criticisms regarding staff availability and service consistency, particularly in the themed restaurants. Despite this, the overall service quality is seen as a strong point.
WiFi connectivity at the resort receives mixed reviews. While common areas have good coverage, connectivity in rooms can be unreliable and intermittent, impacting guest satisfaction. The pool areas are another highlight with well-maintained and beautiful settings. The children's pool with slides is especially loved by families, although some guests find the main pools basic and occasionally unpleasantly scented.
The beach remains a standout feature with its beauty, cleanliness and well-maintained state. It's particularly favored by families with children, who also appreciate the family-friendly atmosphere, kids' club and various activities tailored for younger guests. The spacious family rooms and designated family zones further enhance the vacation experience for families.
While there are mixed opinions on the beds with some guests experiencing discomfort due to old mattresses and others finding them very comfortable, overall room comfort is generally commended. Guests in the family and adult sections specifically note the ample space and comfort, contributing to a pleasant stay.
In conclusion, Sandos Playacar All Inclusive offers a beautiful location, a variety of amenities and dining options, friendly staff and a family-friendly atmosphere, making it a strong choice for a balanced and enjoyable vacation. Improvements in room maintenance, WiFi connectivity and food quality consistency would further elevate the guest experience.
Categories
Pool
Pool Swim Up Bar
Pool Water Slide
Water Park
Outdoor Pool
Family
Gym
$
+9
Info
Categories
Pool
Pool Swim Up Bar
Pool Water Slide
Water Park
Outdoor Pool
Beach
Spa
$
+7
Info
Summary of reviews
Sandos Caracol Nature Resort & Water Park All Inclusive stands out for its remarkable jungle location, immersed in lush greenery and teeming with wildlife such as coatis, raccoons and monkeys, providing a unique natural setting for relaxation and exploration. Families find the resort particularly ideal with everything they need within walking distance, including a water park and various pools. The serene and secure jungle setting, a harmonious blend of beach and forest, enhances the overall experience despite being somewhat distant from downtown Playa del Carmen.
When it comes to breakfast, the resort offers a variety of delicious options at the Laguna restaurant, especially noted for made-to-order omelettes and eggs and the popular morning green juice. However, guests occasionally face long wait times, limited variety and issues with food quality, such as lukewarm or bland dishes.
Dinner experiences are generally positive at the buffet restaurants with good food quality and variety. Still, reservations at the à la carte specialty restaurants can be challenging to secure due to the convoluted reservation system. While some specialty restaurants receive praise, others suffer from inconsistent service and food quality.
Guest reviews of the rooms reflect a mix of comfort and some maintenance issues. Many rooms are spacious and well-renovated, offering excellent amenities like mini bars, coffee makers and terraces with beautiful views. However, some guests report issues such as musty smells, mold and broken fixtures.
Cleanliness throughout the resort is praised, particularly the well-kept gardens and daily room cleaning services. Yet, the resort struggles with maintaining consistent hygiene across common areas, pools and dining rooms with reports of dirty pools, subpar maintenance and occasional presence of bugs.
The staff at Sandos Caracol receives both positive and negative feedback. Many guests commend the friendly and attentive service from individuals and the animation team's efforts with children. However, some guests encounter issues with rude or unhelpful staff and inconsistent service quality.
WiFi service at the resort offers complimentary access, but guests frequently encounter poor connectivity and the need for additional payments for better service. This has been a source of frustration, particularly due to the reliance on a glitchy app for dining reservations.
The spa at Sandos Caracol is highly recommended, noted for its great massages, friendly staff and relaxing amenities like the temazcal and cenotes. However, some guests feel that including access to the spa's wet areas in the fee would offer better value.
The pools at the resort, including a popular water park for kids and an adult pool for quieter relaxation, receive varied reviews. While the pools are generally well-maintained and enjoyable, some guests encounter issues with cleanliness, crowding and limited availability of sunbeds and towels.
Lastly, the beach at Sandos Caracol draws mixed reviews due to its rocky and small terrain, making swimming and typical beach activities challenging. The recurrent issue of seaweed and erosion further detracts from its appeal, prompting some guests to prefer other resort areas.
Overall, Sandos Caracol Nature Resort & Water Park All Inclusive excels in providing a unique, nature-integrated stay with several family-friendly amenities, despite some areas needing improvement in service consistency, cleanliness and maintenance.
When it comes to breakfast, the resort offers a variety of delicious options at the Laguna restaurant, especially noted for made-to-order omelettes and eggs and the popular morning green juice. However, guests occasionally face long wait times, limited variety and issues with food quality, such as lukewarm or bland dishes.
Dinner experiences are generally positive at the buffet restaurants with good food quality and variety. Still, reservations at the à la carte specialty restaurants can be challenging to secure due to the convoluted reservation system. While some specialty restaurants receive praise, others suffer from inconsistent service and food quality.
Guest reviews of the rooms reflect a mix of comfort and some maintenance issues. Many rooms are spacious and well-renovated, offering excellent amenities like mini bars, coffee makers and terraces with beautiful views. However, some guests report issues such as musty smells, mold and broken fixtures.
Cleanliness throughout the resort is praised, particularly the well-kept gardens and daily room cleaning services. Yet, the resort struggles with maintaining consistent hygiene across common areas, pools and dining rooms with reports of dirty pools, subpar maintenance and occasional presence of bugs.
The staff at Sandos Caracol receives both positive and negative feedback. Many guests commend the friendly and attentive service from individuals and the animation team's efforts with children. However, some guests encounter issues with rude or unhelpful staff and inconsistent service quality.
WiFi service at the resort offers complimentary access, but guests frequently encounter poor connectivity and the need for additional payments for better service. This has been a source of frustration, particularly due to the reliance on a glitchy app for dining reservations.
The spa at Sandos Caracol is highly recommended, noted for its great massages, friendly staff and relaxing amenities like the temazcal and cenotes. However, some guests feel that including access to the spa's wet areas in the fee would offer better value.
The pools at the resort, including a popular water park for kids and an adult pool for quieter relaxation, receive varied reviews. While the pools are generally well-maintained and enjoyable, some guests encounter issues with cleanliness, crowding and limited availability of sunbeds and towels.
Lastly, the beach at Sandos Caracol draws mixed reviews due to its rocky and small terrain, making swimming and typical beach activities challenging. The recurrent issue of seaweed and erosion further detracts from its appeal, prompting some guests to prefer other resort areas.
Overall, Sandos Caracol Nature Resort & Water Park All Inclusive excels in providing a unique, nature-integrated stay with several family-friendly amenities, despite some areas needing improvement in service consistency, cleanliness and maintenance.
Categories
Water Park
Pool
Pool Water Slide
Water Park
Outdoor Pool
Family
$
+10
Info
Categories
Pool
Pool Swim Up Bar
Pool Water Slide
Water Park
Private Pool
Outdoor Pool
Beach
Spa
$
+18
Info
Categories
Pool
Pool Water Slide
Water Park
Outdoor Pool
Gym
Tennis
Paradisus by Meliá Playa del Carmen - Riviera Maya - All Inclusive
Hotel in Playa del Carmen
8.2
Very GoodFrom $349
$
+16
Info
Categories
Pool
Pool Swim Up Bar
Pool Water Slide
Water Park
Outdoor Pool
Beachfront
Golf
Categories
2
Map