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Summary of reviewsHotel Green House offers a well-rounded stay experience highly regarded for its exceptional location in the heart of Craiova, providing easy access to the city center, old town and notable tourist attractions. The hotel’s proximity to restaurants, cafes and pedestrian areas makes it an excellent base for exploring the city with ample parking options adding to its convenience for those traveling by car.
The hotel staff receives high praise for their friendliness and professionalism with guests particularly commending the reception staff for their helpfulness and accommodating nature. The positive atmosphere created by the staff significantly enhances the guest experience, despite occasional critiques related to cleaning staff performance.
While breakfast reviews are mixed, many guests appreciate the good quality and variety of food offered when the Swedish buffet is available. However, some concerns are raised regarding the limited options and additional cost. Dinner at the hotel's restaurant is similarly mixed with many praising the delicious and affordable food, although consistency in food quality and service needs improvement.
The rooms are generally described as spacious, comfortable and well-maintained with features like large refrigerators and ample storage. Cleanliness standards receive varied feedback, ranging from praise for clean and well-maintained rooms to complaints about inadequate cleaning, old furniture and maintenance issues. Despite some shortcomings, the rooms offer good value for a 3-star hotel, although updates and more thorough cleaning would enhance the experience.
Wi-Fi connectivity is another mixed area with some guests finding it reliable and fast, while others face significant issues with slow or non-functional connections. However, the availability of free internet access remains a positive aspect.
The hotel is noted for its family-friendly atmosphere, accommodating larger groups comfortably and providing a pleasant environment for families. Secure underground parking adds to the convenience, particularly for those traveling with vehicles.
Business travelers find the hotel suitable for their needs with its strategic location and necessary amenities like 24/7 reception and room desks catering to professional requirements.
Overall, Hotel Green House offers a fair balance of positive attributes and areas needing improvement. Its prime location, friendly staff and comfortable accommodations make it a top choice for many visitors, though enhancements in breakfast variety, room maintenance and Wi-Fi reliability could further elevate the guest experience. Show more
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Categories
Hotel for Honeymoon
This hotel is exceptionally rated by couples. It is also listed among the top hotels in Craiova.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. Some guests have reported mixed experiences with the Wi-Fi connectivity but it still provides complimentary internet access.
Business Hotel
This hotel features conference/meeting rooms and Wireless Internet connectivity is available throughout the hotel.
Hotel with Parking
Hotel Green House offers free private parking and accessible parking. Underground parking is also available, providing a range of convenient and secure parking choices.
Cheap Hotel
This hotel offers a balance of affordability and comfort. It provides essential amenities for a pleasant stay without breaking the bank.
3-Star Hotel
Offers accommodation with a fitness center, free private parking, a terrace, and a restaurant. This 3-star hotel features free WiFi and a bar. It is located not far from Ion Oblemeco Stadium.
Hotel with Spa
Family Friendly Hotel
Hotel with Gym
Room Types
Two-Bedroom ApartmentThe spacious apartment features 2 bedrooms and 1 bathroom with a shower and free toiletries. This apartment is air-conditioned and has a flat-screen TV with cable channels, a seating area and a wardrobe. The unit offers 2 beds.
Standard Single RoomThis air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Standard Double RoomThe spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and slippers. This double room offers a flat-screen TV with cable channels. The unit has 1 bed.
Standard Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
StudioA seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this spacious studio. The unit offers 1 bed.
Deluxe Double StudioA seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this spacious studio. The unit offers 1 bed.
Standard Triple StudioThe spacious studio provides air conditioning, a dining area, as well as a private bathroom featuring a bidet and a hairdryer. This studio offers a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Twin RoomThe spacious twin room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and slippers. This twin room features a flat-screen TV with cable channels. The unit offers 2 beds.
Economy Single RoomThe single room includes a private bathroom equipped with a shower. This single room provides a flat-screen TV. The unit offers 1 bed.
Economy Double RoomThe double room includes a private bathroom equipped with a shower. This double room provides a flat-screen TV. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
Hotel Green House boasts an exceptional location that stands out as one of its most praised attributes. Situated in the heart of Craiova, the hotel is a mere 2 to 5-minute walk to the city center, old town and various tourist attractions such as the Christmas Market, theater and Romanescu Park. Guests repeatedly highlight the convenience of being close to restaurants, cafes and the bustling pedestrian zones, making it an ideal base for exploring the city.
The central positioning not only provides easy access to the city’s amenities but also ensures that guests can enjoy a vibrant city experience with minimal travel. The hotel's proximity to key sites allows visitors to immerse themselves in Craiova’s rich culture and lively atmosphere with ease.
Moreover, the hotel offers ample parking options, including an underground garage, catering to those traveling by car. This combination of central accessibility and convenient parking makes Hotel Green House an attractive option for both short and extended stays.
The hotel's prime location is complemented by its comfortable accommodations and friendly staff, consistently praised for their welcoming attitude. This blend of a strategic location, ease of access to city highlights and excellent service positions Hotel Green House as a top choice for visitors looking to fully experience everything Craiova has to offer.
Breakfast
The breakfast experience at Hotel Green House has garnered mixed reviews from guests with a significant emphasis on both positive and negative aspects. Many guests appreciated the good quality and hearty options available, describing the breakfast as tasty, sufficient and reflective of the price. The Swedish buffet breakfast, when offered, received positive mentions for its decent variety and good quality.
Several guests highlighted the diverse and substantial nature of the breakfast with fresh and quality food being a common praise. Some reviews specifically noted the natural tea and coffee served, as well as the availability of well-prepared dishes catering to various tastes and preferences.
However, there were notable criticisms regarding the limited and sometimes poor selection with some guests pointing out issues such as cold food, lack of options and insufficient quantity. Cleanliness issues were also highlighted by a few reviewers and the need to pay extra for breakfast, which some found overly expensive, was a recurring concern.
In summary, while the breakfast at Hotel Green House generally meets satisfactory standards with some standout positives, there are areas needing improvement, particularly in terms of diversification, cleanliness and value for money.
Dinner
Dinner at Hotel Green House's restaurant has earned mixed reviews from guests. On a positive note, the food is often described as delicious, very good, excellent and cheap. Guests appreciate the impeccable service and the convenience of dining at the hotel's restaurant any time of the day with lunch and dinner service being well served. The on-site restaurant is also noted for being perfect for snacks and lunch.
However, there are concerns regarding the consistency of the food quality. Some guests found the standard menu and daily lunch menu to be lacking with specific complaints about undercooked vegetables and an unpleasant taste. Additionally, some reviews highlight occasional forgetfulness in service and substandard quality at lunch. While many guests praise the food, there is a notable divide with some describing the restaurant offerings as bad or even horrible and mentioning issues like scarcity and poor quality. Given the polarized experiences, potential diners might want to approach with an open mind but a bit of caution.
Rooms
Hotel Green House boasts spacious and comfortable rooms, some resembling small apartments complete with large refrigerators, plenty of storage and well-designed furniture. Many reviewers appreciated the clean and well-maintained rooms with comfortable beds and ample heating for the winter months. Several rooms also feature balconies, providing guests with additional space and a pleasant ambiance. The overall quiet and peaceful atmosphere of the hotel is noted positively, contributing to a restful stay. Despite these comforts, some guests pointed out issues such as dated furniture, infrequent cleaning services and occasional maintenance problems like broken fixtures and poor lighting. While value for money is frequently mentioned, indicating that the facilities align with expectations for a 3-star hotel, certain complaints about room conditions and cleanliness should be taken into consideration. Guests have also pointed out that rooms could use renovations, as they appear old and sometimes differ from the promotional photos. A general consensus is that the rooms are large and comfortable, although improvements in maintenance and updates in furniture would enhance the experience significantly.
Beds
Hotel Green House receives mixed reviews regarding its beds with significant emphasis on both comfort and issues. Guests often noted the beds as comfortable, spacious and featuring clean linen and fresh towels. On the positive side, reviewers appreciated the big, comfy beds and praised the comfortable duvets which contributed to a good night’s rest.
However, there are several concerns regarding the condition of the mattresses. Numerous guests reported that the mattresses were old, worn out and uncomfortable with some noting they could feel the springs protruding. The discomfort was compounded by frequent mentions of the beds creaking and some bed linens having holes or stains. Pillows also garnered criticism with multiple guests describing them as worn out and uncomfortable. Some guests felt the general appearance and furniture of the rooms were outdated, contributing to the overall discomfort.
While the bedding was consistently clean and some guests had a very comfortable experience, the prevalent issues with mattress quality and bed comfort suggest that improvements are necessary to ensure a consistently good night's sleep for all visitors.
Cleanliness
Hotel Green House presents a mixed bag when it comes to cleanliness with guest opinions varying widely. On the positive side, many reviews praise the rooms as clean, spacious and comfortable with frequent mentions of clean bed linens and towels, clean bathrooms and daily room cleaning services. The hotel is described as generally clean with some guests noting that the reception area and hallways are well-maintained, neat and bright. Instances of impeccable or immaculate cleanliness are highlighted in some reviews.
On the other hand, several guests express dissatisfaction with the hotel's cleaning standards. Complaints include dust, old and stained carpets, unpleasant odors and poor maintenance of rooms and bathrooms. Issues such as a lack of thorough cleaning, inadequate staff performance and dirty or dusty rooms and furniture are frequent points of concern. Some reviews specifically mention dirty walls, old furniture and unhygienic bathroom conditions, including mold and worn-out fixtures.
Overall, while some guests have found the cleaning to be exceptional and felt at home during their stay, others believe there is significant room for improvement, particularly in attention to detail and consistency in housekeeping.
Staff
Hotel Green House enjoys high praise for its staff's friendliness and professionalism. Guests frequently describe the team as exceptionally accommodating and polite. The reception staff, in particular, receives accolades for their helpfulness with many noting that they are available around the clock and quick to meet any customer requests. Reviews highlight the kindness and positive attitude of the entire staff, from the polite administrators to the attentive and cooperative team members. The cleaning staff, however, receive mixed feedback with some guests noting unprofessional behavior.
Despite the occasional critique regarding staff shortages or communication issues, the overwhelming sentiment is one of warmth and efficiency. The receptionists, often fluent in English, are frequently commended for their sociable nature and efforts to create a pleasant stay. Specific mentions of exceptional individuals, such as the hotel manager and a staff member named Daniela, underscore the personalized service provided.
Overall, the staff at Hotel Green House creates a welcoming and professional atmosphere, greatly enhancing the guest experience. Their continuous efforts to accommodate guest needs and maintain a friendly demeanor significantly contribute to the hotel's positive reputation.
Wi-Fi
Hotel Green House offers a mixed experience when it comes to Wi-Fi connectivity. Some guests appreciated the Wi-Fi, describing it as good, fast and reliable with a strong signal and free access. However, many other guests faced significant issues with the Wi-Fi service, frequently describing it as problematic, slow and often cutting out. This inconsistency continued to be a major downside for numerous visitors, as many reported unreliable connections and some even encountered non-functional Wi-Fi on certain floors of the hotel. Despite these connectivity challenges, the hotel does provide free internet access, which, when it works well, is quite satisfactory for the guests.
Parking
Hotel Green House offers guests a substantial advantage with its secure, underground parking facilities. Visitors appreciate the convenience and safety provided by the private, spacious parking area, which is free to use. The extensive parking space not only accommodates standard vehicles but also provides indoor parking for motorcycles, a rare and valuable feature. Despite a few logistical hiccups such as the absence of an elevator and occasional challenges with blocked exits, the overall sentiment towards the underground parking is favorable. The availability of guarded, 24/7 parking adds an extra layer of security, ensuring peace of mind for all guests. Parking in the area typically poses significant challenges, making the hotel’s dedicated garage a notable benefit.
Family
Hotel Green House appears to provide a welcoming and enjoyable experience for families. Many guests have highlighted the family-friendly atmosphere with ample space that accommodates even larger family groups, such as a family of four, comfortably. The warm and attentive staff have also been praised for their hospitality, creating a pleasant environment for family members. Positive experiences also include guests with babies, underscoring the hotel's adaptability to various family needs.
However, some reviews suggest that not all facilities are ideal for families, which may be something to consider. Despite this, the overall stay is often described as comforting and fairy tale-like, suggesting that the positive aspects outweigh the negatives for many visitors.
3 Star
Hotel Green House, primarily positioned as a three-star accommodation, presents a mix of amenities and services that elicit varied responses from guests. The hotel offers basic comforts such as slippers, shampoos, towels and soft furniture, which align with the expectations for its rating. It’s noted that the price-quality ratio is reasonable and it serves as a fair value for what you pay, especially within the context of three-star offerings.
However, there is a significant disparity in guests' experiences with some expressing that the hotel's conditions do not entirely meet the three-star standard. Several reviews mention that the hotel needs renovation to elevate its existing provisions. While some guests found it acceptable given the lower price bracket, others were disappointed by the gap between their expectations and the actual experience, suggesting that the overall standard is more akin to a one-star accommodation.
On a positive note, the affordability of Hotel Green House is acknowledged, particularly for travelers on a budget who find it satisfactory for the price paid. The halal certification might also be a highlight for certain travelers. In summary, while the hotel offers essential amenities at a reasonable price, expectations should be moderated given the mixed reviews regarding its adherence to typical three-star standards.
Business
Hotel Green House is ideal for business travelers, offering a highly convenient location for those with nearby business activities. It is particularly well-suited for quick business visits and overnight stays with many guests finding it a good choice for their professional needs in Craiova. The reception operates 24/7, providing added convenience for late arrivals and early departures. Additionally, rooms are equipped with desks, catering specifically to the needs of those traveling for business purposes. Though some reviews indicated that the business connectivity may not be fully adequate, overall, the hotel is praised for its suitability for business trips.
No, Hotel Green House doesn't have any pool.
Yes, a spa is available at Hotel Green House.
No, Hotel Green House doesn't allow dogs.
Yes, parking facilities are available at Hotel Green House.