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Summary of reviewsLa Rocca Boutique Hotel receives notable praise for its commendable location, making it an ideal choice for both leisure and business travelers. Positioned near Promenada Mall and with easy access to tram stations, guests find it convenient for navigating the city. Despite being slightly outside the city center, this contributes to a peaceful and relaxing atmosphere, perfect for a serene city break. Business travelers also benefit from its proximity to customer and partner offices.
The breakfast experience at the hotel is well-regarded with many guests appreciating the rich and varied offerings, fresh goods and pleasant service that are often complemented by a relaxed atmosphere. However, some guests noted inconsistencies in quality and variety, which indicates room for improvement.
Dinner at the hotel's restaurant is generally praised for its tasty and plentiful options, though mixed reviews highlight some drawbacks. The occasional closure on weekends and late hours, along with limited menu choices and some issues with freshness, could become areas for enhancement.
The hotel’s rooms are a major highlight, frequently described as spacious, well-decorated and clean. Guests commend the comfortable beds, modern amenities and cozy ambiance. While a few isolated issues related to cleanliness and functionality were mentioned, the overall sentiment remains positive with many appreciating the visual and practical aspects of the rooms.
Cleanliness across the hotel generally receives high marks with many guests noting the well-maintained and beautifully designed interiors. Nevertheless, there are some areas identified for better maintenance, such as bathroom fans, carpets and the pool area.
The staff at La Rocca Boutique Hotel stand out for their exceptional service, consistently friendly, helpful and attentive. Guests particularly praise the reception and housekeeping teams for their professionalism and dedication, contributing significantly to a positive guest experience.
The swimming pool area is frequently praised for its charm and relaxing ambiance, although some guests faced issues with maintenance and accessibility due to occasional events. Parking, on the other hand, generally serves guests well with ample space and convenience, despite some instances of limited availability.
Beds at the hotel are another strong point with many guests finding them comfortable and conducive to a good night's sleep. A few preferences vary, but overall satisfaction is high.
While the hotel aspires to a 4-star rating, feedback is mixed regarding whether it fully meets these standards. Its boutique charm and unique appeal are appreciated, yet there are some inconsistencies in terms of amenities and service. Further improvements could reinforce its 4-star status more convincingly.
In summary, La Rocca Boutique Hotel is highly favored for its tranquil yet accessible location, stylish and comfortable rooms, excellent staff service and attractive amenities. While there are areas for improvement, particularly in maintaining consistent quality, it remains a recommended option for travelers seeking a pleasant and boutique hotel experience. Show more
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Dog Friendly Hotel
This hotel is a pet-friendly hotel.
Hotel with Swimming Pool
This boutique hotel features a free outdoor pool. It is located a bit outside the city center. Guests appreciate the quality services, cleanliness, and friendly staff.
Outdoor Pool
Accessible Hotel
This hotel provides facilities for disabled guests, including wheelchair access, a toilet for disabled individuals, and a bathroom for disabled individuals. It also has a lift for accessibility.
Hotel with EV Charging Stations
This boutique hotel offers an electric vehicle charging station, an outdoor pool, and free parking. It provides a blend of retro and modern designs and is located a short distance from the city center.
4-Star Hotel
This boutique hotel features a welcoming and exclusive design with modern comfort and elegance. It offers a different standard of comfort and is known for its stylish accommodations.
Hotel with Outdoor Pool
La Rocca Boutique Hotel features a clean and comfortable outdoor pool area with a poolside bar. The pool and garden are well-maintained, creating a welcoming environment for guests.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Room Types
Single RoomThis single room's standout feature is the pool with a view. Offering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 1 bed.
Double RoomThis double room offers a pool with a view. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 1 bed.
Superior Double RoomGuests will have a special experience as the double room offers a pool with a view. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Standard Twin RoomThe pool with a view is a top feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
La Rocca Boutique Hotel is lauded for its commendable location, catering well to both leisure and business travelers. It is conveniently situated near the busy Promenada Mall and offers easy access to nearby tram stations, making it simple for guests to navigate the city. Travelers find the hotel's position particularly advantageous when arriving by car or train, as it is straightforward to reach and well-positioned for those in transit.
Despite being somewhat removed from the city center, this distance translates to a peaceful environment, away from the bustling industrial zones. Guests appreciate the serene atmosphere and beautiful surroundings, often describing the location as perfect for a relaxing city break. The proximity to major roads like the one leading towards Transalpina is also noted, making it an excellent choice for those passing through.
The hotel's neighborhood includes customer and partner offices, which is beneficial for business visits. Although it is a short taxi ride away from the central area, the strategic placement still offers many conveniences, including nearby amenities. Some guests mentioned that the location was expected to be a little outside the town center, which did not detract from their overall positive impression.
In summary, La Rocca Boutique Hotel combines a tranquil setting with practical accessibility, making it a suitable choice for both business and leisure, promising convenience without compromising on peace and beauty.
Breakfast
Guests at La Rocca Boutique Hotel have shared a mix of feedback regarding the breakfast experience. Many reviews highlighted the breakfast as very good, rich and varied with terms like plentiful, diverse and fresh frequently mentioned. Guests particularly appreciated the Swedish-style buffet, good coffee and the presence of Sicilian juices and jams, which added an interesting regional touch.
Positive comments commended the breakfast for being tasty, balanced and delicious with some guests noting it was the best they had experienced at any hotel. The staff received accolades for their friendly and attentive service, enhancing the overall breakfast experience. The breakfast area was also appreciated for its pleasant atmosphere, sometimes complemented by piano music that created a relaxed setting.
However, not all feedback was glowing. Several reviews pointed out the breakfast could be disappointing at times with criticisms aimed at its variety and freshness. Issues such as semi-dry pastries, not fresh bread and a broken coffee machine were highlighted. Some guests felt the breakfast was below expectations for a 4 or 5-star hotel with terms like poor, weak and mediocre surfacing in the reviews. Specific complaints included limited selection, tasteless food and the cold temperature of the dishes.
Overall, while La Rocca Boutique Hotel's breakfast experience has its admirers for its varied offerings and pleasant service, it appears there is room for improvement in consistency and quality to meet the expectations of all its guests.
Dinner
La Rocca Boutique Hotel offers a dining experience that receives mixed reviews with some guests praising the quality, while others point out a few drawbacks. The restaurant provides a convenient option as it is open all day and many guests have found the food to be very tasty and delicious. Breakfast and dinner are noted for being plentiful with multiple mentions of good and exceptional dishes, making it a highlight for some visitors.
However, there are important considerations. The restaurant closes on weekends and after 11:00 PM on other days, posing an inconvenience for those seeking late-night dining or weekend meals. Some guests faced disappointing experiences, such as uncooked potatoes, cold dishes or poor-quality food and mentioned that the restaurant does not prepare food on-site, which might affect the freshness and overall quality of the meals.
Options at the restaurant are mentioned as very few and the menu appears to have limited vegan choices. The wait times for dinner have also been noted to be longer than expected, sometimes up to 45 minutes. Despite these issues, the general sentiment is that when the food is good, it can be exceptionally satisfying, making it a worthwhile option for many diners at La Rocca Boutique Hotel.
Rooms
La Rocca Boutique Hotel's rooms have received a myriad of feedback with a predominance of positive remarks emphasizing their aesthetic appeal and functionality. Many guests rave about the spaciousness of the rooms, noting that they are well-equipped and tastefully decorated, providing a comfortable and modern stay experience. Cleanliness is frequently highlighted with several reviewers appreciating the impeccably clean and cozy ambiance, as well as the availability of spacious and clean bathrooms.
The inclusion of comfortable beds, fluffy bathrobes and ample amenities like air conditioning and personal patios or terraces adds to the overall comfort. Rooms are often described as beautifully arranged and well-maintained, aligning closely with online photos. Additionally, pleasant smells and nicely designed interiors contribute to a welcoming atmosphere.
However, some guests did report less favorable experiences. A few rooms were described as small and not very clean with some instances of unpleasant odors, outdated furnishings or stained carpets. Issues such as non-functional minibars, overly soft mattresses, insufficient room cleaning and temperature control problems also surfaced.
Despite a few negative remarks, the overall sentiment suggests that La Rocca Boutique Hotel provides a visually pleasing and comfortable stay with modern amenities, clean facilities and a commendable staff attitude, making it a notable option for travelers seeking a stylish and cozy accommodation.
Beds
La Rocca Boutique Hotel has garnered praise for its beds, which many guests have found to be comfortable and cozy. The beds are often described as solid, large and very comfortable, providing a good night's sleep for most. Reviews highlight the overall comfort and commend the excellent bedding with many guests using terms like "comfy" and "super comfortable" to describe their experience.
However, while positive feedback dominates, there are a few mentions of less satisfactory experiences. Some guests have noted issues such as deformed or hard beds and a minority mentioned discomfort with twin beds and firm pillows, occasionally leading to neck pain on waking. Preferences for mattress firmness do vary with some indicating a preference for harder beds whereas others, for softer ones.
Overall, most guests seem satisfied with the comfort provided by the beds at La Rocca Boutique Hotel.
Cleanliness
La Rocca Boutique Hotel presents a mixed experience when it comes to cleanliness. On the positive side, many guests have appreciated the overall cleanliness of the hotel with numerous mentions of clean rooms, clean bathrooms and well-maintained facilities. The hotel interior and rooms are described as very clean, beautifully designed and tastefully furnished. Guests often noted the spacious and super clean rooms, which included well-cleaned sheets, towels and a generally pleasant atmosphere. The professional service of the staff and their attention to cleanliness and discipline was often highlighted.
However, there were several issues reported that highlighted areas needing improvement. Some guests reported dirty bathroom fans, dusty rooms and dirty carpets, sometimes with visible stains. There were also mentions of mold in the bathrooms and unpleasant odors in some rooms. The pool area and tables were noted as being dirty by some guests.
Overall, while the majority of reviews praise the hotel's cleanliness, there are notable areas that require better maintenance and more thorough cleaning to meet all guests' expectations.
Staff
La Rocca Boutique Hotel boasts an impressive reputation for its staff, consistently praised by guests for their outstanding service. The hotel employs a team of exceptionally friendly, helpful and polite staff members who evidently prioritize guest comfort and satisfaction. The reception staff, in particular, have garnered numerous accolades for their professionalism and warm demeanor, routinely offering smiles and attentive service.
Guests often highlight the commendable attitude of the receptionists during check-in and throughout their stay, noting their readiness to assist and their polished, courteous interaction. The housekeepers and concierge also receive positive feedback for their dedication and friendliness, ensuring that every aspect of the guest experience is attended to with care.
Moreover, breakfast service is enhanced by the attentive and friendly behavior of the staff, further underlining the hotel's commitment to guest well-being. Despite a few isolated incidents of subpar service, the overarching sentiment is that La Rocca Boutique Hotel's staff provide an exemplary standard of service, marked by their kindness, professionalism and sincere dedication to customer satisfaction.
Pool
La Rocca Boutique Hotel features a diverse range of feedback regarding its swimming pool. Guests frequently highlight the pool area as great, very good and wonderful with a clean and comfortable ambiance that adds to the hotel's charm. The garden surrounding the pool is also appreciated for enhancing the overall poolside experience. Some reviews commend the hotel's efforts to make the pool accessible, even in less hospitable weather conditions. However, issues with regular maintenance and cleanliness have been noted with some guests unable to use the pool due to it being closed or empty during their stay. Additionally, there have been occasional inconveniences such as a pool party disrupting rest and an incident involving a sun umbrella. Despite these setbacks, the pool area is generally regarded positively by many visitors.
Parking
La Rocca Boutique Hotel offers a range of parking options that generally leave guests satisfied. The hotel boasts a large, well-spaced parking lot situated right in front of the hotel, which many find convenient. Guests repeatedly mention the ease of parking and appreciate the free parking available on the premises.
However, feedback on parking is mixed. While some reviews highlight the spacious and dedicated parking spaces, others note that parking can be limited and in some instances, there were no available spaces. Despite these occasional limitations, the overall sentiment suggests that the parking at La Rocca Boutique Hotel is a convenient feature for many guests with ample availability most of the time.
4 Star
La Rocca Boutique Hotel, often described as a 4-star property, has garnered mixed reviews regarding its star rating. While some guests believe it maintains genuine 4-star aspirations and efforts, there are opinions that suggest otherwise, indicating some areas need improvement to meet 4-star standards.
One of the notable highlights of the hotel is its unique charm. Unlike a classic hotel, La Rocca exudes the ambiance of a luxurious five-star resort with apartments, providing a different and intriguing experience for visitors. This distinctive touch adds a premium feel to the overall stay.
However, the amenities and services, which should align with a four-star label, receive mixed feedback. Guests have pointed out issues such as subpar air conditioning, which struggles to cope with summer heat and a disappointing breakfast selection that doesn't meet the expected 4-star quality. Additionally, there are mentions of weaknesses related to the pool area, suggesting room for enhancement.
Despite these criticisms, the hotel is frequently described as clean and maintains a boutique aesthetic. Patrons appreciate this cleanliness but feel that it doesn't quite elevate the property to true 4-star status. While some feel the hotel is worthy of its rating, others believe it falls short and might better be classified as a 2-star establishment.
In summary, La Rocca Boutique Hotel offers an appealing experience with its boutique charm and resort-like ambiance but faces challenges in consistently delivering the four-star amenities and services guests expect.
Outdoor Pool
La Rocca Boutique Hotel offers a pleasant outdoor swimming pool that receives generally positive remarks from guests. Described as nice and good, the pool provides a relaxing space for visitors. However, some guests noted occasional inconveniences due to events or parties around the pool area, limiting access at times. Despite these events, the swimming pool remains an attractive feature of the hotel for many.
Boutique-Style
La Rocca Boutique Hotel is a standout destination, known for its modern design and cozy atmosphere. Guests rave about its cleanliness and well-maintained facilities, appreciating the boutique aesthetic that pervades the hotel. Its beautiful location adds to the appeal, creating a pleasant environment for visitors. While opinions on parking vary with some finding it good and others raising concerns, it doesn't overshadow the hotel's overall charm. Additionally, the delicious food serves as a significant highlight, enhancing the overall experience at this boutique hotel landmark.
Dog Friendly
La Rocca Boutique Hotel is highly regarded for its pet-friendly policies, welcoming dogs throughout the property. Guests appreciate the inclusive approach, allowing their pets to fully enjoy the stay. The hotel's location, cleanliness and friendly staff contribute to a generally positive experience. A good breakfast is often mentioned, though some comments indicate the WiFi could be improved and food freshness could be better. Overall, the hotel is favored for its accommodating attitude towards pets, ensuring a pleasant stay for both guests and their furry companions.
Yes, La Rocca Boutique Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Rocca Boutique Hotel.
Yes, La Rocca Boutique Hotel welcomes dogs.
Yes, parking facilities are available at La Rocca Boutique Hotel.