19th Avenue on the Beach enjoys a prime location right on the beachfront, offering breathtaking ocean views that captivate guests from the moment they arrive, particularly from the higher floors. Conveniently close to local amenities, surf clubs and transportation, the hotel also allows easy and direct access to the beach, enhancing the overall guest experience.
The spacious and fully-equipped apartments are ideal for families, providing ample comfort and stunning views. However, while some areas have been renovated, many guests feel the rooms are dated with some reports of uncleanliness and maintenance issues like mold and outdated appliances. Despite this, the apartments' size and beachfront views are consistently praised.
Cleanliness and upkeep are recurring concerns among guests with reports of dirty showers, grout, washing machines and carpets. Some areas are in need of significant maintenance, indicating room for improvement in these aspects.
The exceptional staff at 19th Avenue on the Beach significantly enhances the guest experience. Team members, such as Dion and Nikki, receive special mention for their friendliness, helpfulness and efficiency, contributing positively to the overall stay.
The hotel's facilities, particularly the indoor heated pool, spa, steam room and sauna, are highly appreciated by guests. These amenities provide relaxation and enjoyment, especially during winter. The pool area, which includes BBQ facilities, is ideal for social gatherings, although some guests mention issues with excessive chlorine and dated lounge chairs.
The standout feature remains the seamless and unparalleled access to the beach, a prized and frequently praised aspect of the hotel. Guests enjoy the direct ocean views and the convenience of walking to nearby restaurants and attractions, further enriched by a range of leisure options including a gym, games room and tennis courts.
While the reviews on the beds are mixed with some guests finding them very comfortable and others describing them as hard or uncomfortable, the overall impression of 19th Avenue on the Beach remains positive. The fantastic location, friendly staff and range of facilities make it a notable choice for a beachside getaway.
The Phoenician Resort is an excellent choice for those looking for a central location with everything they need just outside the front door including restaurants, cafes, shops and the beach. The friendly and helpful staff add to the experience, enhancing the exceptional customer service. The resort offers a variety of room options with some reviewers mentioning them as outdated but others found them spacious and comfortable. Although some reviews had complaints about cleanliness, most of them found it acceptable. The pools, both indoor and outdoor, are fantastic along with the spa facility and the beach is conveniently located for beach lovers. Guests also loved the convenience of free on-site parking. The resort is family-friendly with excellent facilities for all ages and comfortable beds guarantee a restful night's sleep. The indoor pool is perfect for cooler days and guests loved that it was heated. Overall, The Phoenician Resort provides a reasonable, value-for-money stay with most guests enjoying their experience and rating it a 9/10.
Broadbeach Holiday Apartments Shop 19 in Broadbeach are celebrated for their prime location, offering close proximity to numerous restaurants, bars, cafes and shops, as well as being near the beach, convention center and casino. This central placement is consistently praised by guests who find it incredibly convenient, contributing significantly to their enjoyable stays.
The apartments themselves are lauded for being clean, spacious and comfortable. Guests appreciate the well-maintained facilities, including full kitchens, lounge areas and en-suite bathrooms. Despite some comments on the need for modernization and upgrades, especially in the bathrooms, the overall sentiment remains highly positive. Visitors find the rooms suitable, well-equipped and practical, further enhanced by the attentive, friendly staff who receive frequent commendations.
Broadbeach Holiday Apartments Shop 19 also score high on cleanliness with guests regularly highlighting the impeccable upkeep of both the rooms and shared amenities like the pool and sauna. The facility is noted as clean and secure, providing an exceptional value for money.
The staff plays a crucial role in enhancing guests' experiences. Descriptions of them as lovely, supportive and amazing are recurrent in reviews. The team's accommodating nature, particularly at the reception, makes check-in smooth and ensures that guests' needs are met promptly.
Guests also appreciate the hotel's fitness and leisure facilities. The gym is well-received for its excellent amenities, although a few guests wish for longer opening hours. The pool area, including the indoor pool, spa and sauna, is a standout feature, praised for its quality and warmth, even in winter. Families, in particular, enjoy the pool environment, which adds immensely to the overall experience.
Secure and free parking options further add to the convenience with guests commending the well-arranged basement parking and the ability to use the facilities post-check-out. While there were minor suggestions for improvement, the overall feedback remains highly favorable.
Finally, guest reviews on the beds are mixed with many praising their comfort and the quality of the bedding, although some noted the need for upgrades due to issues with hardness or sagging. Minor inconveniences like poor water pressure and occasional street noise are mentioned but do not significantly detract from the generally positive feedback.
In summary, Broadbeach Holiday Apartments Shop 19 are an excellent choice for accommodation in Broadbeach. With a combination of a perfect location, clean and spacious rooms, exemplary cleanliness, superb staff and excellent facilities, they provide a highly recommended and enjoyable stay.
Surfers Aquarius on the Beach consistently receives high praise from guests, particularly for its prime beachfront location between Surfers Paradise and Broadbeach. This ideal spot provides spectacular ocean and city views, easy access to shops, restaurants, cafes and key attractions, as well as convenient beach access and public transport links.
The hotel is recognized for its clean and secure environment, spacious and comfortable apartments and excellent management and staff. Guests appreciate the well-maintained facilities, including pools, a gym and tennis courts, making it suitable for families, couples and groups of friends. The overall ambiance is described as clean and comfortable, despite some units showing signs of age in their decor and fittings. Nonetheless, breathtaking ocean views and roomy living areas remain highlights.
Recreational amenities, such as pools and tennis courts, receive commendations for being well-maintained and enjoyable. The pool facilities are particularly celebrated for their cleanliness and versatility with both indoor and outdoor options catering to year-round swimming. The hotel's beachfront location enhances the experience with direct and easy beach access, enjoyed from comfortably furnished rooms with stunning balcony views.
While some reviews suggest areas for improvement in cleanliness with reports of occasional maintenance issues and dated furniture, as well as inconsistent Wi-Fi connectivity particularly in the bedrooms, these concerns do not dominate the overall positive feedback. Guests frequently commend the friendly, helpful staff, who contribute significantly to a welcoming and comfortable stay.
Moreover, the availability of free, secure parking adds value and convenience, despite some challenges with tight spaces and limited availability. Similarly, bedding comfort sees varied responses; many find the beds super comfy, while others point out issues with hardness and outdated pillows.
In summary, Surfers Aquarius on the Beach stands out as an attractive destination on the Gold Coast, offering a blend of stunning views, excellent location, spacious accommodations and well-maintained facilities. The positive guest experiences contribute to its solid four-star rating, making it a favored choice among travelers seeking both vibrancy and relaxation.
Peninsula Apartments managed by GCHS draws consistent praise for its prime location in the heart of Surfers Paradise. Guests are enamored with the stunning ocean and beachfront views and appreciate the short, convenient distances to shops, restaurants, markets and the beach. This stellar location is perfect for those wanting easy access to local attractions and vibrant nightlife.
The apartments themselves impress guests with their spaciousness, cleanliness and well-maintained facilities, including multiple pools and secure underground parking. The rooms are described as large and well-furnished, boasting comfortable beds and modern amenities. Breathtaking views from the balconies, particularly of the ocean, add a cherry on top to the accommodation experience.
Despite the lack of breakfast inclusion, nearby affordable and excellent breakfast spots more than compensate for it. The well-equipped kitchens in the apartments also allow for enjoyable homemade meals.
The staff at Peninsula Apartments receive high marks for their exceptional service and friendliness, going out of their way to ensure a smooth and comfortable stay. Communications are highlighted as efficient with prompt responses to requests adding to the positive guest experience.
The property offers free Wi-Fi, which guests generally find reliable in the main living areas, though coverage can be weak in certain parts of the apartments. This minor inconvenience is often swiftly addressed by the management.
Guests are impressed by the varied pool facilities, including three outdoor pools and a well-loved heated indoor pool and spa. These, alongside the easy beach access, add significant value to the stay.
While the parking is secure and free, guests note issues with tight spaces and complex navigation. Nonetheless, the offering of a designated space is appreciated.
The well-presented and clean apartments receive mostly positive reviews, though some guests have flagged areas for improvement, including dated furnishings and minor maintenance issues.
Overall, Peninsula Apartments managed by GCHS stands out as an exceptional choice for visitors to the Gold Coast, offering unparalleled views, a top-tier location and a high level of comfort and convenience.
The Hilton Surfers Paradise Hotel & Residences is a fantastic choice for those looking for a centrally located hotel with easy access to everything Surfers Paradise has to offer. The hotel boasts a beautiful accommodation with outstanding views of the beach and city. The buffet breakfast is one of the best in all of Queensland and an absolute treat. The staff is exceptional, accommodating, approachable and professional throughout the stay. The hotel is highly recommended for families, offering a fantastic stay with activities for kids both indoor and outdoor, including an excellent pool designed especially for children. The beds are super comfy and fantastic with many guests calling them amazing. While there are some issues with the quality of the wifi and parking, the hotel staff are working to address these concerns. Overall, the Hilton Surfers Paradise Hotel & Residences offers a great location, excellent facilities and delicious breakfast, making it a perfect choice for any traveler looking to make the most of their beach vacation.