Oro Verde Cuenca offers the Oro Fit Gym and Spa, providing a balanced approach to wellness with an outdoor swimming pool, sauna, and Jacuzzi. The spa also features steam baths and a dedicated spa lounge/relaxation area, with the added convenience of in-room massage services.
Mansion Alcazar's Shanti Boutique Spa is designed for relaxation, offering a selection of over ten types of massages and treatments, some drawing on ancient traditions. Guests have access to facilities including a sauna, steam room, relaxation room, and a bathtub, ensuring a sophisticated and comprehensive spa experience.
SÁNCHEZ HOTEL & SPA By Chat Noir features a well-equipped spa and wellness center that includes an indoor pool, sauna, and hot tub. Guests can also enjoy a plunge pool and Jacuzzi, along with various massage options such as back, head, full body, and foot massages.
Venue Hotel has a spa where guests can enjoy massages, body treatments, and facials. Additional amenities include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Hosteria Duran features the full-service NOVAQUA SPA, which includes unique offerings such as a mud bath and natural hot springs/mineral springs on site. The spa also provides a hot tub, steam room, and a variety of massage services, complemented by a plunge pool and public bath, offering a comprehensive wellness experience.
Grand Hotel Santa Ana, situated in the picturesque city of Cuenca, provides a largely positive experience for travelers eager to explore the historic center. Its prime location affords convenient walking access to key attractions, offering a perfect blend of restored architecture, comfort, and a sense of history. The hotel's terrace offers delightful views of the town, enhancing the overall ambiance. Guests consistently highlight the friendliness and helpfulness of the staff, who create a warm and welcoming atmosphere, going beyond expectations to ensure comfort and convenience. This exceptional service is complemented by the attentive dining staff, contributing to a pleasant stay.
The breakfast offerings, while praised for their quality by some guests, present opportunities for improvement in variety and service organization. Meanwhile, the hotel rooms receive mixed reviews; guests commonly appreciate their cleanliness and modern design, but sometimes find them small relative to the price, with occasional maintenance issues reported. While communal areas are noted as immaculate, some challenges remain in room cleanliness and maintenance. The pool is often regarded as one of the hotel’s best features, though it sometimes encounters problems like unexpected closures and inconsistent temperatures.
Free parking is available, but the area is described as narrow, which can pose difficulties during peak times. Despite these challenges, the strategic location, friendly staff, and charming architecture make Grand Hotel Santa Ana a compelling choice for visitors wishing to experience Cuenca’s historical charm.