Cuenca, Calle Larga 6-93 y Presidente Antonio Borrero -2.90207,-79.003587(Show on Map)
9.1
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Victoria in Cuenca has consistently received high praise for its exceptional and central location, making it a prime choice for exploring the city's historic center. Guests appreciate its proximity to key sites, shops, restaurants and the river, all within a short walking distance. The hotel’s decor is beautifully crafted, featuring charming common areas with cozy fireplaces, creating a warm and inviting atmosphere. The ambiance blends harmoniously with Cuenca's historic charm, further enhancing the hotel's appeal.
The breakfast at Hotel Victoria is frequently highlighted for its quality and variety with offerings like fresh fruit, yogurt, granola, juices, coffee, baked items and eggs made to order. Guests describe the breakfast as tasty, generous and nutritious, served in a beautiful dining setting that often overlooks a garden. While a few reviews noted room for improvement, the breakfast generally stands out as a highlight of the guests' stay.
The dining experience at Hotel Victoria's on-site restaurant, El Jardin, is also highly commended. Guests praise the delicious and elegant dinner options, enhanced by excellent service and a serene garden view. Both the dinner and breakfast experiences are supported by what many describe as remarkably attentive and friendly staff.
Rooms at Hotel Victoria offer a charming and comfortable stay with beautiful design elements and exceptional views, especially those overlooking the river or garden. Although some guests found the rooms smaller than expected and noted noise issues or outdated bathrooms, the overall sentiment remains positive. The hotel's cleanliness is emphasized with rooms being well-maintained and comfortable, though some areas could benefit from deeper cleaning.
The staff at Hotel Victoria earns widespread acclaim for their friendliness and helpfulness, consistently adding to the positive guest experience. Their attentive service, warmth and readiness to assist leave a lasting impression on visitors.
Parking facilities, while limited and sometimes difficult for larger vehicles, are appreciated for the convenience of free parking in a central location. The ease of access and secure parking are noted as significant advantages.
Although feedback on bed comfort is mixed with some finding the beds too hard or the mattresses old, the hotel strives to accommodate guests' preferences by offering alternative arrangements where possible.
In summary, Hotel Victoria is highly recommended for its prime location, delightful decor, excellent dining options and outstanding staff, ensuring a memorable and enjoyable stay for visitors to Cuenca.
Categories
Honeymoon
This traditional hotel in the historic center of Cuenca features elegant rooms with antique furniture and a large central courtyard, creating a romantic atmosphere. It's well-positioned to access the city's attractions, making it perfect for a honeymoon stay.
Family
This stylish heritage hotel features refined guestrooms with 380-thread count sheets and local textiles. It offers a family suite with a split-level living space, providing ample room for families. There is also a cozy hotel bar.
Dog Friendly
Hotel Victoria allows pets on request, with no extra charges, making it a budget-friendly option for pet owners. The hotel features a garden and is located by the river, offering pleasant areas for walking dogs. It also provides amenities like a restaurant and free self-parking.
Dogs Stay Free
Romantic
Hotel Victoria is a good option for a romantic getaway with your special someone. It offers a traditional hotel experience in the historic center of Cuenca. With elegant rooms and a central courtyard, it offers a romantic setting for evening meals and easy access to the city's attractions.
Parking
This hotel provides parking and is situated in a great area for exploring historical sites. It offers comfortable rooms and a pleasant stay.
4 Star
Hotel Victoria offers rooms with free WiFi and private balconies. It is well-located in Cuenca city center, within walking distance of all activities. It includes a great breakfast and has a welcoming and friendly staff.
Nightlife
Dogs Stay Free
Room Types
Single RoomThe single room includes a private bathroom fitted with a bath, a shower and a hairdryer. This single room has a wardrobe, a safe deposit box, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Double RoomThe spacious double room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Queen RoomThe spacious double room offers a wardrobe, a safe deposit box, as well as a private bathroom boasting a bath and a shower. This double room provides a flat-screen TV. The unit has 1 bed.
Triple RoomThe triple room includes a private bathroom equipped with a bath, a shower and a hairdryer. This triple room features a wardrobe, a safe deposit box, flat-screen TV, as well as chocolate for guests. The unit offers 3 beds.
Family SuiteThe family room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. This family room features a wardrobe, flat-screen TV, city views, as well as chocolate for guests. The unit offers 4 beds.
Suite with TerraceThe suite includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. This suite has a wardrobe, a safe deposit box, a flat-screen TV and a terrace. The unit has 2 beds.
King Suite with BalconyThe suite includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. Boasting a terrace, this suite also features a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Economy Single RoomThe single room includes a private bathroom fitted with a bath, a shower and a hairdryer. This single room has a wardrobe, a safe deposit box, flat-screen TV, as well as chocolate for guests.
Guest Reviews
9.1
Excellent
Review Summaries
Location
Hotel Victoria boasts an exceptional and central location, making it an ideal choice for exploring Cuenca. Situated close to the historic center, it is just a short walk from numerous key sites, shops and restaurants. Guests have consistently praised the hotel's proximity to the old town and the ease of access to the city's main attractions and the river.
The hotel itself is beautifully decorated, featuring charming common areas with cozy fireplaces that create a warm atmosphere in the evenings. The overall ambiance is described as both super cozy and comfortable, perfect for rest and relaxation. The hotel's architecture harmoniously blends with Cuenca's historic center, further enhancing its appeal.
Moreover, the hotel staff are frequently commended for their friendliness and helpfulness, contributing to a great atmosphere throughout the stay. While some guests noted variations in the comfort of certain amenities such as the garage and lighting, the overwhelming sentiment underscores the hotel's appeal as a beautifully situated and charming accommodation option.
In conclusion, Hotel Victoria offers an excellent blend of prime location, delightful decor and attentive service, making it a top recommendation for visitors wanting to immerse themselves in the heart of Cuenca.
Breakfast
Hotel Victoria’s breakfast offerings have garnered significant praise from guests for their quality and variety. Most reviews highlight fresh fruit, yogurt and granola, fresh juice, coffee, baked items and eggs made to order as part of a consistent and delectable morning spread. Patrons frequently describe the breakfast as very tasty, even super tasty and nutritious, often mentioning how wonderful and delicious it is. The service accompanying the breakfasts is repeatedly lauded for its excellence and the beautiful dining setting, often overlooking a garden, enhances the overall experience.
The poached eggs on toast with avocado receive special mention, exemplifying the spectrum of fresh, well-prepared offerings. Many guests also comment on the hearty, rich and generous aspects of the breakfast, suggesting that it provides a strong start to the day.
While the majority of feedback regarding the breakfast is extremely positive, a few guests feel there is room for improvement. Some found the breakfast did not meet their expectations or was of average quality, though these sentiments are clearly in the minority compared to the overwhelmingly favorable reviews.
In summary, the breakfast at Hotel Victoria is generally viewed as excellent with a variety of fresh, high-quality products served in a lovely setting, making it a highlight for many guests.
Dinner
Hotel Victoria's dining experience has garnered much admiration from its guests, consistently praised for its exceptional quality and atmosphere. The restaurant stands out with its delicious and mouthwatering dishes, often exceeding expectations with personalized, calm and attentive service. Guests frequently highlight the amazing breakfast and elegant dinner options available, all served by what many describe as the best staff ever. The serene view of the garden from the restaurant adds to the allure, making dining here an even more enjoyable experience. El Jardin, the on-site restaurant, is particularly noted for its excellent value with charming, first-class elegance and meals that impress time and again. When visiting, it's highly recommended to savor lunch or dinner at the hotel's restaurant, not just the fabulous breakfast.
Rooms
Hotel Victoria offers guests a charming stay with a variety of rooms that cater to different preferences. Many guests praised the beautiful design, often highlighting the carved wood decor, individual tasteful touches and exceptional views. Rooms with views of the river or garden were particularly appreciated for their scenic and tranquil qualities, making them a favored choice.
Comfort is a common theme with several guests mentioning how cozy and well-furnished the rooms felt. Although some reviews noted the rooms as being a bit smaller than expected, this did not significantly detract from the overall positive experience for most. Spacious rooms with spectacular views were also frequently mentioned, indicating a range of sizes available to suit various needs.
However, not all feedback was entirely positive. A few guests found the bathrooms outdated and felt the location of some rooms contributed to excessive noise, particularly from the street or stairwell. There were also comments about the beds and pillows being too hard for some tastes, impacting sleep quality.
Overall, Hotel Victoria provides a comfortable and aesthetically pleasing stay, particularly in rooms with scenic views. Some improvements in noise insulation and bathroom modernization could enhance the guest experience further.
Beds
Hotel Victoria receives mixed feedback about its beds with many guests praising their comfort. Several reviewers highlight that the beds are very comfortable and the rooms are practical and functional. Some guests were especially pleased with the prompt and helpful response from the staff, who provided alternative rooms with more comfortable beds when issues were raised. However, some feedback points to old mattresses and instances where the beds were described as very uncomfortable or too hard. There were also a few mentions of hard pillows. Despite these inconsistencies, the hotel appears to strive to accommodate guests’ comfort preferences wherever possible. Overall, while experiences vary, the bed comfort at Hotel Victoria has received significant praise.
Cleanliness
Hotel Victoria in Cuenca garners high praise for its cleanliness and overall welcoming environment. Guests consistently highlight the hotel's excellent location, beautiful interiors and attentive staff. The rooms are comfortable and well-maintained with multiple mentions of cleanliness being a standout feature. However, a few guests noted that some areas could benefit from deeper cleaning. Despite this, the overall impression is that of a super clean, cozy and very pleasant place to stay with an accommodating staff always ready to assist.
Staff
Hotel Victoria garners high praise for its exceptional staff, consistently described as amazing, friendly and incredibly helpful. Guests commend the team's excellent service and attentiveness, noting their willingness to assist with everything from check-in to dining recommendations. Several reviews highlight the staff's warm and welcoming attitude, making visitors feel right at home.
Kindness and politeness are recurrent themes with many mentioning the staff's ability to go above and beyond in their service. This consistent attention to guest needs creates a pleasant and accommodating atmosphere throughout the hotel. The personnel’s efficient and approachable nature ensures a seamless stay with multiple mentions of their super helpful and pleasant demeanor.
Overall, the combination of friendly, attentive staff and a welcoming colonial-style charm makes Hotel Victoria stand out, ensuring a memorable and enjoyable experience for all who visit.
Parking
Hotel Victoria provides parking facilities that are a significant boon for visitors, especially considering its central location in Cuenca. Despite the limited number of parking spaces and the lot being relatively small, guests appreciate the convenience of having free parking available. Notably, the location and ease of access make it an attractive option with some guests highlighting the straightforward traffic flow in and out of the parking lot as a key factor in their choice to stay at the hotel.
However, there are a few drawbacks. Some guests noted that the parking lot is situated a bit far from the main entrance and is not very accommodating for larger vehicles. Furthermore, the lack of security cameras in the parking area has been mentioned as a potential concern. Despite these minor issues, the overall sentiment remains positive with guests finding the secure parking and proximity to the riverwalk as additional perks that enhance their stay at Hotel Victoria.
FAQ
No, Hotel Victoria doesn't have any pool.
No, a spa isn't available at Hotel Victoria.
Yes, Hotel Victoria welcomes dogs.
Yes, parking facilities are available at Hotel Victoria.
