Santa Lucia House - Forum
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Summary of reviewsSanta Lucia House - Forum, situated in the heart of Cuenca's historic center, offers an exceptional accommodation experience characterized by its prime location, delightful breakfast offerings, charming rooms, and outstanding cleanliness. Guests frequently laud the hotel's strategic setting, which allows easy exploration of iconic landmarks like Plaza Calderon and Cuenca Cathedral, while being surrounded by various cultural attractions and dining options. The location complements the well-preserved historical architecture, providing a cozy and authentic atmosphere for visitors seeking both economy and charm.
The breakfast experience at the hotel is particularly noteworthy, with guests commending the superb quality, freshness, and customization, reminiscent of a high-end dining venue. The attentive staff further enhance the meal with personalized service, contributing to a satisfying start to each day. The rooms, blending elegant decor with modern amenities, are spacious, clean, and comfortable, featuring quality beds and thoughtful touches like chocolates and hot water bottles. Despite occasional noise issues, the overall ambiance remains serene.
The hotel's high standards of cleanliness are consistently praised, with immaculate common areas and rooms, complemented by exceptional housekeeping. The staff’s dedication is evident, showcasing professionalism, warmth, and multilingual capabilities, thereby enriching the guest experience and fostering a welcoming environment.
WiFi connectivity is generally reliable, although signal consistency could be improved in certain rooms. While the parking solution involves some trade-offs in terms of convenience due to its location a few blocks away, it remains secure and a welcome inclusion for budget-conscious travelers.
Overall, Santa Lucia House - Forum offers an excellent price-service ratio, blending boutique elegance with exceptional service, making it a favored choice for visitors to Cuenca. Guests appreciate its value for money and the desire to return, underscoring the satisfaction of those who experience its charming old-world ambiance and welcoming hospitality.
Categories
The breakfast experience at the hotel is particularly noteworthy, with guests commending the superb quality, freshness, and customization, reminiscent of a high-end dining venue. The attentive staff further enhance the meal with personalized service, contributing to a satisfying start to each day. The rooms, blending elegant decor with modern amenities, are spacious, clean, and comfortable, featuring quality beds and thoughtful touches like chocolates and hot water bottles. Despite occasional noise issues, the overall ambiance remains serene.
The hotel's high standards of cleanliness are consistently praised, with immaculate common areas and rooms, complemented by exceptional housekeeping. The staff’s dedication is evident, showcasing professionalism, warmth, and multilingual capabilities, thereby enriching the guest experience and fostering a welcoming environment.
WiFi connectivity is generally reliable, although signal consistency could be improved in certain rooms. While the parking solution involves some trade-offs in terms of convenience due to its location a few blocks away, it remains secure and a welcome inclusion for budget-conscious travelers.
Overall, Santa Lucia House - Forum offers an excellent price-service ratio, blending boutique elegance with exceptional service, making it a favored choice for visitors to Cuenca. Guests appreciate its value for money and the desire to return, underscoring the satisfaction of those who experience its charming old-world ambiance and welcoming hospitality.
Hotel Taking Steps Towards Sustainability
Boutique hotels like this often focus on preserving local culture and may implement sustainable practices to reduce their environmental impact.
Romantic Hotel
Provides a cozy and intimate atmosphere. Its central location allows couples to easily explore the city's cultural attractions.
Hotel with Parking
This 4-star hotel in downtown Cuenca offers parking and is well-situated in the historical center. The staff is friendly and helpful, and breakfast is included.
Accessible Hotel
This hotel offers rooms and facilities for disabled guests and has wheelchair access.
Small Hotel
This traditional hotel, centrally located in the historic center of Cuenca, features elegant rooms with antique furniture and high ceilings. Its open-air courtyard adds a romantic touch, perfect for intimate evening meals.
4-Star Hotel
This hotel is located in central Cuenca and offers free WiFi access and massage services. It is well situated in the historical center, with everything within walking distance. The staff is very friendly and helpful, and the breakfast is good.
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Guest Reviews
Nestled in the heart of Cuenca, Santa Lucia House - Forum boasts a superb location that makes it an ideal choice for travelers eager to explore this vibrant Ecuadorian city. The hotel is perfectly situated in the historic center, offering easy access to the city's main attractions, including the picturesque Plaza Calderon and the iconic Cuenca Cathedral. Guests have consistently praised the hotel's proximity to cultural landmarks, museums, and a delightful array of restaurants and bars, all within walking distance.
The convenient and very central setting of Santa Lucia House allows visitors to immerse themselves in the charm of Cuenca's old town. With historical monuments just a short stroll away, guests can effortlessly enjoy the city's rich heritage and vibrant atmosphere. The location's excellent price-performance ratio adds to its appeal, making it a favorite among those seeking both economy and authenticity.
The hotel's well-maintained historical building enhances the overall experience, providing a cozy and comfortable stay that complements its advantageous location. Friendly and attentive staff further enrich the guest experience, ensuring a memorable visit to Cuenca. Whether exploring the ancient streets or relaxing in its welcoming ambiance, guests find Santa Lucia House - Forum a wonderful base for their adventures in the center of this captivating city.
Santa Lucia House - Forum is a delightful accommodation choice that consistently receives praise for its breakfast offerings. Guests frequently highlight the superb quality and delicious nature of the breakfast, emphasizing the freshness and customization of the meals. With options like fresh fruit, bread, jam, and eggs prepared to individual preferences, the breakfast service caters to diverse tastes. Many reviews mention the plentiful portions and a selection that is both nutritious and satisfying. The non-buffet, American-style setup allows for a personal touch, with eggs and other items made to order, ensuring a dining experience akin to that of a five-star restaurant.
Moreover, the welcoming and attentive staff contribute significantly to the breakfast experience, adding warmth and personalized service to each meal. While a few guests noted a desire for more variety, the overall satisfaction with the breakfast is evident, with many guests appreciating the fresh juices, freshly baked breads, and being able to enjoy breakfast at a time that suits their schedule.
The breakfast experience at Santa Lucia House - Forum stands out as a crucial component of the stay, with the added touches of freshly arranged flowers and the option to have an early breakfast on checkout days ensuring guests start their day positively. Despite the minor critiques, the overall impression left by the breakfast is overwhelmingly positive, consistently contributing to a memorable and satisfying stay.
Santa Lucia House - Forum boasts charming accommodation that beautifully blends architectural elegance with modern amenities. Guests appreciate the impressive decor of the rooms, which are consistently described as clean, comfortable, and well-equipped. Many visitors highlight the spaciousness of the rooms, allowing for a relaxing stay with ample space to spread out. Although not every room offers a view, the tranquility is a key feature, with rooms being well-appointed and updated bathrooms enhancing the experience.
Comfort is a recurring theme, with many noting the quality beds and newer facilities, including glass stall showers, modern European toilets, and flat-screen TVs. The thoughtful touches, such as chocolates and hot water bottles provided nightly, add to the welcoming atmosphere. Despite occasional noise issues from the reception area or thin walls, the overall ambiance remains notably serene, particularly in rooms facing away from the street. While some rooms may be smaller in size, they are nonetheless cozy and equipped with all necessary conveniences, such as power outlets strategically placed by the nightstand.
Overall, Santa Lucia House - Forum delivers a combination of style, comfort, and modernity, creating an enjoyable stay that meets the expectations of its guests.
The guest reviews for Santa Lucia House - Forum highlight the comfort offered by the beds as a significant positive aspect of the stay. Many guests appreciated the very comfortable beds, with several mentioning the quality of the mattresses, pillows, and sheets. Descriptions such as big comfortable bed, super comfy, and bed was fantastic paint a picture of restful nights. Although a few reviews noted that the beds were somewhat small or would creak when turning over, some guests found this added a bit of charm to their experience. Overall, guests consistently found the beds to be a comfortable place to unwind, contributing to a warm and pleasant stay.
Santa Lucia House - Forum consistently impresses with its exceptional standards of cleanliness. Guests rave about the immaculate state of both common areas and rooms, consistently describing them as very clean, spotless, and extremely well-maintained. The comfort of the rooms is often highlighted, with many finding them not only clean but also comfortably furnished and tidy. Several reviews specifically note the excellent housekeeping, commending the facilities for being in good condition and the rooms for offering a clean and comfortable retreat. The helpfulness and attentiveness of the staff add to the positive experience, ensuring a clean and comfortable stay in this beautifully restored building. In summary, travelers are highly satisfied with the hygiene and service offered at Santa Lucia House, making it a highly recommended choice for a comfortable and clean accommodation experience.
At Santa Lucia House - Forum, the staff consistently receives glowing praise for their exceptional dedication to service. Guests repeatedly highlight the team's friendliness and attentiveness, noting that staff members are always ready to go above and beyond to ensure a memorable stay. The personnel are described as exceedingly accommodating, knowledgeable, and warm, fostering a welcoming atmosphere that leaves a lasting impression on visitors. With multilingual capabilities, including English proficiency, the staff is equipped to assist an international clientele, enhancing the overall guest experience. Praises for their professionalism and courteous behavior are abundant, underscoring the exceptional quality of service they deliver. Whether it’s the reception team or management figures like Thomas the General Manager, each member contributes to a harmonious and hospitable environment. The collective effort of the staff to exceed expectations makes them an invaluable asset and a significant highlight of staying at this hotel.
The WiFi at Santa Lucia House - Forum generally receives positive remarks. Many guests found the internet to be dependable and fast, with some describing it as well-functioning and great. However, experiences seemed to vary depending on location within the hotel. While the common spaces provided reliable connectivity, some rooms, like room #12, were noted for having a poor signal and intermittent access. Despite this, there were instances where guests reported that the WiFi worked well even in their rooms. Overall, the WiFi is mostly praised, although improvements in consistency across all areas could enhance the guest experience.
Santa Lucia House - Forum provides a mixed experience when it comes to parking. While parking is included in the stay, guests describe its location as being somewhat inconvenient, situated approximately three blocks from the hotel. This distance can become cumbersome, especially when dealing with luggage or during colder weather. However, the parking area is noted to be secure and easily accessible, offering peace of mind for those concerned about vehicle safety. Despite a few challenges, including the need to notify the hotel when accessing the parking lot and some tight spots, the option of complimentary parking is a significant benefit for budget-conscious travelers. Overall, while the parking is not as close as some guests might prefer, its inclusion in the stay and the secure environment are positive aspects to be considered.
Santa Lucia House - Forum has impressed guests with its exceptional value for money, offering an excellent price-service ratio and exceeding expectations in quality. The hotel provides a comfortable and clean environment, complemented by a friendly and helpful staff who are a big help in navigating the town. Guests have likened the dining experience to that of a five-star restaurant, further enhancing the overall enjoyment of their stay. The hotel consistently delivers on its promise of great value, making it an attractive option for those seeking both quality and affordability. With many guests expressing a desire to return, it's a testament to the satisfaction experienced by those who choose to stay here.
Santa Lucia House - Forum is a superb boutique hotel that stands out for its charming old-world ambiance. Nestled in a prime location in downtown Cuenca, this small and beautiful residence offers a fantastic setting right in the heart of El Centro. Boasting approximately ten rooms, guests consistently describe it as a delightful retreat that perfectly encapsulates the essence of a boutique hotel experience. The intimate atmosphere and aesthetically pleasing surroundings make it a place where visitors express a desire to return, embodying the charm and allure of Cuenca.
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Location
The convenient and very central setting of Santa Lucia House allows visitors to immerse themselves in the charm of Cuenca's old town. With historical monuments just a short stroll away, guests can effortlessly enjoy the city's rich heritage and vibrant atmosphere. The location's excellent price-performance ratio adds to its appeal, making it a favorite among those seeking both economy and authenticity.
The hotel's well-maintained historical building enhances the overall experience, providing a cozy and comfortable stay that complements its advantageous location. Friendly and attentive staff further enrich the guest experience, ensuring a memorable visit to Cuenca. Whether exploring the ancient streets or relaxing in its welcoming ambiance, guests find Santa Lucia House - Forum a wonderful base for their adventures in the center of this captivating city.
Breakfast
Moreover, the welcoming and attentive staff contribute significantly to the breakfast experience, adding warmth and personalized service to each meal. While a few guests noted a desire for more variety, the overall satisfaction with the breakfast is evident, with many guests appreciating the fresh juices, freshly baked breads, and being able to enjoy breakfast at a time that suits their schedule.
The breakfast experience at Santa Lucia House - Forum stands out as a crucial component of the stay, with the added touches of freshly arranged flowers and the option to have an early breakfast on checkout days ensuring guests start their day positively. Despite the minor critiques, the overall impression left by the breakfast is overwhelmingly positive, consistently contributing to a memorable and satisfying stay.
Rooms
Comfort is a recurring theme, with many noting the quality beds and newer facilities, including glass stall showers, modern European toilets, and flat-screen TVs. The thoughtful touches, such as chocolates and hot water bottles provided nightly, add to the welcoming atmosphere. Despite occasional noise issues from the reception area or thin walls, the overall ambiance remains notably serene, particularly in rooms facing away from the street. While some rooms may be smaller in size, they are nonetheless cozy and equipped with all necessary conveniences, such as power outlets strategically placed by the nightstand.
Overall, Santa Lucia House - Forum delivers a combination of style, comfort, and modernity, creating an enjoyable stay that meets the expectations of its guests.
Beds
Cleanliness
Staff
Wi-Fi
Parking
4 Star
Boutique-Style
No, Santa Lucia House - Forum doesn't have any pool.
No, a spa isn't available at Santa Lucia House - Forum.
No, Santa Lucia House - Forum doesn't allow dogs.
Yes, parking facilities are available at Santa Lucia House - Forum.
No, Santa Lucia House - Forum doesn't have a gym.
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