DoubleTree by Hilton Putrajaya Lakeside presents an inviting blend of tranquility and convenience, nestled beside the picturesque Putrajaya Lake. Guests consistently praise the serene lakeside location, beautiful architecture and lush green surroundings, which provide a resort-like escape just 25 to 30 minutes from the airport. The spacious and classy design, coupled with ample trees and nature, enhances its peaceful ambiance, making it an ideal retreat for both family vacations and business travelers.
The hotel’s breakfast offerings are a highlight, featuring a diverse and delicious spread that caters to various dietary preferences. Positive reviews commend the expansive variety, quality of food and helpful staff, which together create a superb dining experience. Dinner services, particularly at the Makan Kitchen, are also well-received for their excellent variety and superb taste, despite occasional criticisms about the price and specific dishes.
Guests are highly appreciative of the hotel’s rooms, which are often described as clean, comfortable and well-maintained. The modern decor and spacious layouts, especially the executive and family rooms, receive frequent praise. Although some minor maintenance issues are noted, the overall sentiment emphasizes the comfort and enjoyment of the accommodations.
Cleanliness across the hotel generally receives favorable feedback with many guests acknowledging the tidy rooms and pleasant environment. However, there are some reports of maintenance lapses, such as unclean bathrooms and occasional moldy smells, which indicate areas needing improvement.
The staff at DoubleTree by Hilton Putrajaya Lakeside are widely celebrated for their exceptional friendliness, helpfulness and professionalism. Many guests highlight the warm and accommodating nature of the staff, enhancing the overall guest experience through attentive service and positive interactions.
Wi-Fi service, while fast and reliable in certain areas, is criticized for not being complimentary in all rooms, which can be an inconvenience. The necessity to be a Hilton Honors member for free access and the occasional weak connections also detract from the otherwise modern amenities.
The gym receives positive remarks for being well-equipped and clean, adding to the hotel's array of good facilities. Meanwhile, the multiple swimming pools, including engaging splash pools for kids and an infinity pool, are frequently commended for their variety and enjoyable atmosphere, despite some needing better maintenance.
Parking is convenient in terms of space and security, though the lack of complimentary parking is a common grievance. The additional charges and the need for ticket validation add complexity to the otherwise ample parking arrangements.
Overall, DoubleTree by Hilton Putrajaya Lakeside is highly recommended for its peaceful location, excellent facilities and high-class ambiance, providing a delightful experience for both leisure and business guests. Despite minor issues, the hotel's many strengths, including its inviting pool areas, comfortable rooms, delicious dining options and outstanding staff, ensure a pleasant and memorable stay.
Categories
Infinity Pool
Golf
Pool
Infinity Pool
Children's Pool
Outdoor Pool
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Cyberjaya