Mercure Danang French Village Bana Hills
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Summary of reviewsMercure Danang French Village Bana Hills is celebrated primarily for its enchanting location, set within the Ba Na Mountains and offering breathtaking European-style architecture amidst vibrant landscapes. This hotel grants guests early access to attractions like the Golden Bridge, providing a serene and crowd-free experience that feels straight out of a fairytale. The picturesque setting and proximity to various activities within the SunWorld Ba Na Hills complex make it an ideal destination for those seeking leisure and exploration.
The hotel serves an extensive breakfast buffet that appeals to a broad range of tastes, featuring both Western and Asian options with fresh ingredients. Guests appreciate the variety and the efficient service, although some comments mention crowded dining areas during peak times. Dinner experiences receive mixed reviews, with some diners satisfied by diverse offerings, while others expect more in terms of taste and value for cost.
Accommodation options are generally clean and comfortable, with many rooms offering stunning views and stylish European décor. While some guests mention rooms being smaller or outdated, the mountain retreat setting, complete with private balconies and welcome amenities, adds a charming allure. The overall cleanliness of the property is praised, with minor maintenance issues occasionally noted.
Staff at the hotel are recognized for their warmth and willingness to assist, significantly enhancing the guest experience despite some communication challenges and occasional staffing shortages during busy periods. Free WiFi is a notable convenience, ensuring connectivity, though its reliability varies across different areas.
The heated indoor pool provides a relaxing environment with family-friendly features like a waterslide, although its location somewhat distant from the main hotel is a minor inconvenience. Families enjoy a range of engaging activities and spacious family rooms, making it a suitable destination for adventure and cultural immersion.
Overall, Mercure Danang French Village Bana Hills offers an appealing blend of charm, convenience, and picturesque scenery, conducive to a memorable retreat amid natural beauty. Despite some shortcomings in dining and room maintenance, the positive reviews highlight its unique atmosphere, friendly service, and enjoyable amenities, establishing it as a recommended destination for travelers seeking a magical mountain escape.
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The hotel serves an extensive breakfast buffet that appeals to a broad range of tastes, featuring both Western and Asian options with fresh ingredients. Guests appreciate the variety and the efficient service, although some comments mention crowded dining areas during peak times. Dinner experiences receive mixed reviews, with some diners satisfied by diverse offerings, while others expect more in terms of taste and value for cost.
Accommodation options are generally clean and comfortable, with many rooms offering stunning views and stylish European décor. While some guests mention rooms being smaller or outdated, the mountain retreat setting, complete with private balconies and welcome amenities, adds a charming allure. The overall cleanliness of the property is praised, with minor maintenance issues occasionally noted.
Staff at the hotel are recognized for their warmth and willingness to assist, significantly enhancing the guest experience despite some communication challenges and occasional staffing shortages during busy periods. Free WiFi is a notable convenience, ensuring connectivity, though its reliability varies across different areas.
The heated indoor pool provides a relaxing environment with family-friendly features like a waterslide, although its location somewhat distant from the main hotel is a minor inconvenience. Families enjoy a range of engaging activities and spacious family rooms, making it a suitable destination for adventure and cultural immersion.
Overall, Mercure Danang French Village Bana Hills offers an appealing blend of charm, convenience, and picturesque scenery, conducive to a memorable retreat amid natural beauty. Despite some shortcomings in dining and room maintenance, the positive reviews highlight its unique atmosphere, friendly service, and enjoyable amenities, establishing it as a recommended destination for travelers seeking a magical mountain escape.
Hotel with EV Charging Stations
Mercure Danang French Village Bana Hills offers an electric vehicle charging point.
Hotel with Indoor Pool
The hotel features an indoor warm water swimming pool maintained at a constant 32 degrees Celsius, complete with a jacuzzi and a children's pool. Its unique setting within a charming castle provides stunning mountain views from the cavernous indoor pool area.
Hotel with Heated Pool
This hotel boasts a dedicated indoor heated pool maintained at a constant 32 degrees Celsius, complete with a jacuzzi and a children's pool for year-round enjoyment.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
At the Mercure Danang French Village Bana Hills, the location is undoubtedly its crown jewel. Nestled high in the Ba Na Mountains, this hotel offers a spectacular and picturesque setting that feels like stepping into a magical place. Its situation within the heart of a beautifully constructed French village allows guests to enjoy early access to attractions like the Golden Bridge, ensuring the most serene and crowd-free experiences. The panoramic views from this mountain top retreat are astounding, providing a breathtaking backdrop of European-style architecture and natural beauty. Conveniently positioned within the SunWorld Ba Na Hills complex, the hotel's location makes it ideal for leisurely explorations of the surrounding gardens and amusement park, all while benefiting from the cool, pleasant mountain climate. With proximity to key attractions and the ease of exploring after day trippers have left, staying here feels like being part of an enchanting fairytale. The hotel affords visitors the ability to wander through the village's charming streets in the evening mist, capturing the whimsical allure of this unique destination.
The breakfast experience at Mercure Danang French Village Bana Hills is highlighted by its impressive variety and diverse offerings. Guests commonly rave about the extensive buffet, which caters to a wide range of tastes and dietary requirements, ensuring something for everyone. The breakfast spread features both Western and Asian dishes, with fresh ingredients and numerous options like fresh juices, vegetables, fruits, cheeses, and nuts frequently praised. The service is efficient, with diligent staff who keep the food well-stocked, even during busy periods. However, the breakfast area can sometimes become crowded and hectic, which affects the overall dining experience for some guests. Despite a few criticisms about specific dishes being cold or lacking in quality, the majority of reviews commend the breakfast as a standout feature of their stay, offering great value and variety, and earning high marks for its deliciousness and satisfaction.
Nestled in the picturesque Bana Hills, the Mercure Danang French Village offers a unique dining experience that garners varied reviews from its guests. The buffet dinner at the hotel presents a diverse range of options, yet its quality and value often receive mixed sentiments. Guests appreciate the ample choices available, with some praising the delicious flavors and pleasant atmosphere, particularly in the international and Italian restaurants. Dinner and breakfast combinations are frequently highlighted as enjoyable.
However, the dinner buffet’s offerings are described by many as lacking in taste and variety, with several reviews noting the high prices as not justifying the quality and freshness expected at a five-star establishment. The busy dining areas, especially during peak dinner times with numerous tour groups, can detract from the overall experience, prompting some to recommend dining after 7:30 pm.
Dining options outside the buffet are limited, with restaurants closing early in the evening, leaving guests with fewer choices if they miss the buffet window. Although the Mercure Danang French Village attempts to create a memorable meal service, there is room for improvement, particularly regarding the variety, pricing, and consistency of the culinary offerings. Overall, while some diners find satisfaction, others remain underwhelmed by the culinary experience, emphasizing the need for enhanced value and diversity.
The rooms at Mercure Danang French Village Bana Hills receive a mix of positive and negative feedback. On the plus side, reviewers often mention that the rooms are clean and comfortable, with some offering beautiful views and interesting studio-style layouts. Many guests find the rooms well-equipped and appreciate the European-style decor. Larger rooms, such as family suites and deluxe options, are praised for their spaciousness and comfort, often highlighted by welcome amenities like private balconies and heaters. The staff's friendliness and the scenic mountain location are also appreciated touches.
However, several guests express dissatisfaction with room sizes, noting that many are smaller than expected, with some feeling claustrophobic or cramped. Issues with room maintenance and outdated furnishings are common concerns, and there are frequent mentions of musty smells and high humidity levels. Moreover, a lack of soundproofing in some rooms has been noted, impacting the overall experience. Adjustability of air conditioning and heating controls is another reported inconvenience. Despite these drawbacks, the charming location and some rooms' stunning views seem to appeal to visitors seeking a unique mountain retreat.
The beds at Mercure Danang French Village Bana Hills receive a mix of feedback from guests. Many visitors found the beds to be exceptionally comfortable, highlighting their softness, spaciousness, and cozy bedding which contributes to a good night's sleep. Several guests appreciated the luxurious bed linens and the overall comfort of the room. However, there were instances where some beds were too soft, leading to discomfort, while others reported issues with mattresses that were sunken or worn out. Despite occasional criticisms about firmness or narrowness, the dominant sentiment is that the beds are inviting and restful, complemented by good room amenities and a pleasant atmosphere.
Nestled in the breathtaking landscape of Ba Na Hills, the Mercure Danang French Village offers a charming retreat with a vibrant mix of clean, comfortable accommodations and awe-inspiring vistas. Visitors frequently commend the hotel's impeccable cleanliness across numerous areas, with particular praise for the rooms, restrooms, and the overall property maintenance. The rooms are noted for being spacious, well-equipped, and often impressively clean, providing a comfortable sanctuary for guests.
The property's beautiful and diverse surroundings contribute to a serene atmosphere, enhancing the guest experience. Many visitors also appreciate the friendly and helpful nature of the hotel staff, which adds to the welcoming ambiance of the resort. While some remarks highlight minor issues with cleanliness, particularly in specific areas like the floors and bathrooms, these instances don't overshadow the general perception of cleanliness.
However, there are occasional reports of maintenance issues such as a musty odor, dust in corners, or mold concerns, indicating a need for more consistent cleaning practices. Despite these observations, the picturesque setting and well-maintained resort facilities generally leave a positive impression on guests, offering an appealing blend of charm and convenience for travelers seeking a retreat amidst natural beauty.
At Mercure Danang French Village Bana Hills, the staff consistently receive high praise for their friendliness and helpfulness, creating an atmosphere that many guests find enthusiastic and welcoming. From reception to bellboys, the team strives to deliver excellent service, making guests feel attended to and cared for. Numerous mentions highlight the staff's readiness to assist, whether it's carrying luggage, providing guidance, or resolving issues efficiently.
Despite the overwhelmingly positive feedback, there are occasional challenges. Some guests experienced communication difficulties, especially regarding English proficiency among certain team members. Furthermore, during peak times, there seems to be a shortage of staff, which can lead to delays, particularly at check-in and check-out.
Overall, the staff's dedication and warmth significantly enhance the experience at the hotel, making it a cherished stay for many guests, even with some areas for improvement.
The Mercure Danang French Village Bana Hills offers guests the convenience of free WiFi internet during their stay. Some visitors mention that the WiFi is strong and truly usable, providing them with full internet and phone reception. Additionally, the requirement of a password to access the WiFi is appreciated by guests, adding an extra layer of security. An interesting highlight is the privileged access the WiFi provides to the renowned Golden Bridge. However, some guests report experiences with slow or unstable internet, and a few mention the absence of WiFi in certain rooms. Despite these mixed reviews, the hotel's provision of complimentary WiFi stands out as a positive feature for many travelers.
The reviews of 'Mercure Danang French Village Bana Hills' do not provide insights or comments about the spa services at the hotel. Guests have not mentioned or highlighted the spa experience, leaving this aspect unaddressed in their feedback. Therefore, those interested in spa treatments may not find specific recommendations or evaluations from past guests, and it would be advisable for visitors to seek additional information about this service directly from the hotel or other sources.
The gym at the Mercure Danang French Village Bana Hills seems to be less of a highlight for guests, as it is rarely mentioned in reviews. However, it is noted that the hotel does offer a gym facility, along with a heated indoor pool, providing guests with opportunities for fitness and relaxation. Despite the lack of detailed feedback on the gym itself, visitors seem to enjoy the overall amenities and services provided by the hotel, which include favorable comments on the cool weather and excellent staff service.
The indoor swimming pool at Mercure Danang French Village Bana Hills offers a range of experiences for guests. Many visitors find the warm, heated pool to be a perfect spot for relaxation, especially with its temperature control and jacuzzi, which are great for unwinding at the end of the day. Families particularly enjoy the pool, as it features a fun water slide that kids love, making it an ideal place for children, especially on rainy or cold days. The pool's ambiance is generally described as beautiful and well-maintained, offering a peaceful escape since it tends to be less crowded.
However, some guests have encountered occasional issues such as the pool's location being a bit distant from the main hotel building. A few mentioned concerns about pool cleanliness and maintenance aspects like water availability for the slide and lighting in the pool area. Despite these mixed experiences, the year-round availability and warmth ensure that the indoor swimming pool remains a highlight for many, providing a comfortable and leisurely environment for both relaxation and family fun.
The Mercure Danang French Village Bana Hills offers families an intriguing blend of cultural charm and thrilling experiences, set against the backdrop of a unique artificial French village. Its prime location atop the world’s longest cable lift provides a stunning setting for a memorable family vacation. Families visiting with kids are greeted with friendly staff and a wide array of activities that ensure a fulfilling stay. The heated pool house, complete with a shallow area for younger children, adds to the appeal.
Accommodation options vary, with family rooms often praised for spaciousness and comfort despite occasional comments on size. The bunk beds in family rooms cater well to the needs of families, although some found the top bunks less stable. The hotel's breakfast buffet is often highlighted as a standout feature, offering abundant choices that captivate the entire family.
The complex is home to an amusement park, rides, and ample photo spots, making it an exciting destination for families, although a longer stay is recommended due to the park’s extensive offerings. While the atmospheric setting brings some challenges with checking in and navigating baggage in poor weather, the promise of viewing attractions like the Hand Bridge before crowds arrive remains enticing. Travelers with small children may find the environment challenging but rewarding overall.
Despite minor inconveniences regarding room size and housekeeping, families can enjoy a relaxing stay with opportunities for sightseeing and engaging in family-centric activities. Mercure Danang French Village Bana Hills is a valuable destination for families looking for an adventurous and meaningful vacation experience.
Nestled in the heart of Sunworld Bana Hills resort and theme park, Mercure Danang French Village Bana Hills offers an experience featuring stunning accommodation and beautiful natural surroundings. Guests frequently highlight the unique opportunity to experience four seasons in one day, making each visit memorable and unusual. The breakfast buffet receives praise for its delicious and diverse options, contributing to the hotel's positive culinary offerings.
However, some guests find the hotel falling short of the expected four-star standards, with complaints about the outdated feel of facilities and the lack of customary amenities such as shower caps and skin cream. The central air conditioning system also receives criticism for its limited controllability, especially during Vietnam's hot summer months.
Despite these critiques, many visitors emphasize the overall excellent experience provided by the hotel, noting comfortable sleep and great value for those visiting Da Nang. While a segment of reviews points to areas for improvement, the combination of exceptional location and unique climate changes contributes to a largely favorable impression among guests.
The Mercure Danang French Village Bana Hills stands out for its exceptional service for leisure travelers, though specific business amenities are not highlighted in guest reviews. The facility prioritizes guests with convenient access to the cable car, which is a notable benefit for those seeking to explore the picturesque Bana Hills with ease. Additionally, guests arriving before the designated check-in time can have their luggage securely stored, allowing for a seamless transition into discovering the area's attractions. While the check-in process at the bottom of the hills has room for improvement, the overall experience is characterized by the support and convenience offered to guests during their stay.
The Mercure Danang French Village Bana Hills presents a mixed experience for travelers with disabilities. While the hotel offers well-presented and accessible rooms, the overall accessibility of the property poses some challenges. The vast layout and stone-paved roads make it difficult for wheelchair users or those with mobility issues to navigate easily. Guests have noted the importance of seeking assistance to better explore the property, emphasizing that the map alone may not suffice. However, the hotel's strategic location within an amusement park provides guests the unique advantage of early access to attractions such as the Golden Bridge. Despite the challenges, the opportunity to enjoy exclusive access to famous landmarks remains a highlight for many guests.
The Mercure Danang French Village Bana Hills offers an inviting heated pool that guests have found to be a great way to unwind at the end of their day. The facility includes a jacuzzi, adding to the relaxation experience. The pool area also accommodates families, featuring a shallow section specifically designed for younger children to enjoy safely. Alongside the pool, guests can also make use of an on-site gym, enhancing the hotel's appeal for those looking to maintain their fitness routine during their stay.
The indoor-heated swimming pool at Mercure Danang French Village Bana Hills seems to be a notable feature that enhances guests' satisfaction during their stay. Guests have praised the pool for being spacious and warm, and they found it to be an incredible spot for relaxation at the end of the day. The pool's location is also convenient, situated right across from the family bunks, making it easily accessible for guests traveling with children. For added fun, the pool includes a long slide, which has been positively mentioned. Overall, the indoor swimming pool contributes to the enjoyment and comfort of staying at this hotel.
Mercure Danang French Village Bana Hills offers a delightful experience for honeymooners and anniversary celebrations. Guests rave about the magical and mysterious atmosphere, reminiscent of a picturesque forest setting. The hotel staff goes the extra mile to ensure a special experience, setting up beautifully decorated rooms adorned with petals and swans, and providing thoughtful welcome gifts. Celebrating special occasions is made memorable with VIP status, complimentary drink vouchers, and the occasional upgrade to enhance the stay. The hotel's location is praised, offering easy access to nearby attractions, while guests enjoy the delicious breakfast and dinner offerings. Vegetarian guests appreciate the attentive staff assistance in catering to their dietary needs. Overall, the dedication of the staff to make guests feel special elevates the experience at this enchanting destination.
Mercure Danang French Village Bana Hills offers a romantic escape that exudes a fairy tale charm, nestled in a picturesque location above the clouds. Couples celebrating special occasions, such as honeymoons, are often delighted by the thoughtful touches and special arrangements made by the attentive staff. Guests frequently mention beautifully decorated rooms, complete with petals and swans, creating an intimate and memorable atmosphere. The staff's attention to detail, such as providing welcome gifts and room upgrades, enhances the overall experience. The village's enchanting setting becomes even more magical when covered in fog, resembling a fairy tale scene. The night views from the hotel are captivating, and the option of sitting outside adds to the romantic ambiance, despite some finding the music a bit unusual. For those seeking stunning photographs away from the crowds, the hotel provides a perfect backdrop. The combination of a lovely romantic room, exceptional service, and a beautiful setting makes this hotel a desirable destination for couples looking to create unforgettable memories.
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Location
Breakfast
Dinner
However, the dinner buffet’s offerings are described by many as lacking in taste and variety, with several reviews noting the high prices as not justifying the quality and freshness expected at a five-star establishment. The busy dining areas, especially during peak dinner times with numerous tour groups, can detract from the overall experience, prompting some to recommend dining after 7:30 pm.
Dining options outside the buffet are limited, with restaurants closing early in the evening, leaving guests with fewer choices if they miss the buffet window. Although the Mercure Danang French Village attempts to create a memorable meal service, there is room for improvement, particularly regarding the variety, pricing, and consistency of the culinary offerings. Overall, while some diners find satisfaction, others remain underwhelmed by the culinary experience, emphasizing the need for enhanced value and diversity.
Rooms
However, several guests express dissatisfaction with room sizes, noting that many are smaller than expected, with some feeling claustrophobic or cramped. Issues with room maintenance and outdated furnishings are common concerns, and there are frequent mentions of musty smells and high humidity levels. Moreover, a lack of soundproofing in some rooms has been noted, impacting the overall experience. Adjustability of air conditioning and heating controls is another reported inconvenience. Despite these drawbacks, the charming location and some rooms' stunning views seem to appeal to visitors seeking a unique mountain retreat.
Beds
Cleanliness
The property's beautiful and diverse surroundings contribute to a serene atmosphere, enhancing the guest experience. Many visitors also appreciate the friendly and helpful nature of the hotel staff, which adds to the welcoming ambiance of the resort. While some remarks highlight minor issues with cleanliness, particularly in specific areas like the floors and bathrooms, these instances don't overshadow the general perception of cleanliness.
However, there are occasional reports of maintenance issues such as a musty odor, dust in corners, or mold concerns, indicating a need for more consistent cleaning practices. Despite these observations, the picturesque setting and well-maintained resort facilities generally leave a positive impression on guests, offering an appealing blend of charm and convenience for travelers seeking a retreat amidst natural beauty.
Staff
Despite the overwhelmingly positive feedback, there are occasional challenges. Some guests experienced communication difficulties, especially regarding English proficiency among certain team members. Furthermore, during peak times, there seems to be a shortage of staff, which can lead to delays, particularly at check-in and check-out.
Overall, the staff's dedication and warmth significantly enhance the experience at the hotel, making it a cherished stay for many guests, even with some areas for improvement.
Wi-Fi
Spa
Gym
Pool
However, some guests have encountered occasional issues such as the pool's location being a bit distant from the main hotel building. A few mentioned concerns about pool cleanliness and maintenance aspects like water availability for the slide and lighting in the pool area. Despite these mixed experiences, the year-round availability and warmth ensure that the indoor swimming pool remains a highlight for many, providing a comfortable and leisurely environment for both relaxation and family fun.
Family
Accommodation options vary, with family rooms often praised for spaciousness and comfort despite occasional comments on size. The bunk beds in family rooms cater well to the needs of families, although some found the top bunks less stable. The hotel's breakfast buffet is often highlighted as a standout feature, offering abundant choices that captivate the entire family.
The complex is home to an amusement park, rides, and ample photo spots, making it an exciting destination for families, although a longer stay is recommended due to the park’s extensive offerings. While the atmospheric setting brings some challenges with checking in and navigating baggage in poor weather, the promise of viewing attractions like the Hand Bridge before crowds arrive remains enticing. Travelers with small children may find the environment challenging but rewarding overall.
Despite minor inconveniences regarding room size and housekeeping, families can enjoy a relaxing stay with opportunities for sightseeing and engaging in family-centric activities. Mercure Danang French Village Bana Hills is a valuable destination for families looking for an adventurous and meaningful vacation experience.
4 Star
However, some guests find the hotel falling short of the expected four-star standards, with complaints about the outdated feel of facilities and the lack of customary amenities such as shower caps and skin cream. The central air conditioning system also receives criticism for its limited controllability, especially during Vietnam's hot summer months.
Despite these critiques, many visitors emphasize the overall excellent experience provided by the hotel, noting comfortable sleep and great value for those visiting Da Nang. While a segment of reviews points to areas for improvement, the combination of exceptional location and unique climate changes contributes to a largely favorable impression among guests.
Business
Accessible
Heated Pool
Indoor Pool
Honeymoon
Romantic
Yes, Mercure Danang French Village Bana Hills has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Mercure Danang French Village Bana Hills.
No, Mercure Danang French Village Bana Hills doesn't allow dogs.
No, parking facilities aren't available at Mercure Danang French Village Bana Hills.
Yes, Mercure Danang French Village Bana Hills has a gym.
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