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Summary of reviewsMercy Emerald Hotel enjoys a vibrant and prime central location, just a short walk from the beach. The surrounding area bustles with a variety of restaurants, bars, and shops, providing guests with rich opportunities for exploration and indulgence. Despite this central positioning, the hotel serves as a quiet retreat, perfect for relaxation while offering easy access to local attractions.
The hotel offers a commendable breakfast with a wide array of delicious and varied choices, providing excellent value for the experience. Though there is some room for improvement in vegetarian selections, many guests appreciate the attentive breakfast service and the proximity to local alternatives.
Mercy Emerald Hotel is noted for its spacious, modern, and luxurious rooms, distinguished as some of the largest in the region. The rooms are consistently praised for their cleanliness and contemporary design, providing both comfort and style. The cleanliness extends throughout the hotel, with immaculate public areas and thorough housekeeping, creating a spotless and comfortable environment that guests greatly appreciate.
The staff at Mercy Emerald Hotel shines with their friendliness and professionalism, frequently recognized for their exceptional service and attentiveness. The hotel’s team is dedicated to ensuring guest comfort, enhancing the overall hospitality experience to a five-star quality.
The rooftop pool, although small, offers a scenic retreat with a charming atmosphere for relaxation and socializing. Its location on the 15th floor provides a lovely backdrop, complemented by a rooftop bar. Guests also commend the exceptionally comfortable beds, which contribute positively to the restful experience.
Overall, Mercy Emerald Hotel stands out for its excellent location, luxurious rooms, exceptional cleanliness, and outstanding staff service, making it a highly recommended choice for travelers seeking comfort and a vibrant yet relaxing stay. Show more
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Categories
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Superior Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Superior Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room provides air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe Queen RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Deluxe Twin RoomOffering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Queen RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Standard Family RoomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Family SuiteFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned family room features a flat-screen TV with cable channels, a minibar, a dining area, a wardrobe as well as city views. The unit has 2 beds.
Three-Bedroom ApartmentThis spacious apartment is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. Meals can be prepared in the kitchen, which is fitted with a refrigerator, kitchenware and an electric kettle. The air-conditioned apartment offers a flat-screen TV with cable channels, a minibar, a dining area, a wardrobe as well as sea views. The unit offers 3 beds.
Deluxe Family RoomProviding free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Guest Reviews
Location
Mercy Emerald Hotel enjoys a prime position in a vibrant area, offering guests the advantage of being centrally located and just a short walk to the beach. Many reviews highlight the hotel's proximity to the beach, which is often described as only minutes away or even just a few steps from the hotel. The area surrounding the hotel is bustling with activity, featuring numerous restaurants, bars, coffee shops, souvenir shops, and massage houses, all within easy reach for guests looking to explore or indulge in local delights. The convenience of nearby supermarkets adds to the location's appeal, with scooter rentals available for those wishing to venture further afield. Despite the central location, the hotel offers a quiet retreat, making it an ideal choice for both relaxation and access to local attractions. With attentive staff and clean, comfortable rooms, guests can enjoy a pleasant and convenient stay amidst the lively and welcoming environment.
Breakfast
Mercy Emerald Hotel garners attention through its commendable breakfast offerings, characterized by a wide array of choices that cater to diverse tastes. Guests frequently highlight the breakfast as delicious and varied, ensuring plenty of options to satisfy different preferences. The sumptuous breakfast buffet engages with both its extravagance and high cost-performance ratio, suggesting good value for the experience provided.
Despite this, there are notes of some limitations, particularly regarding vegetarian selections, which are seemingly less extensive. A few reviews express a desire for improvement in the overall breakfast experience, indicating room for enhancing the variety further. However, on the whole, many guests remain impressed by the delicious offerings and the welcoming and attentive staff at the breakfast service. The hotel’s proximity to excellent local alternatives like the breakfast café B&B ensures additional variety within walking distance.
The delightful breakfast complements the hotel’s clean, beautiful, and new appearance, along with its amazing location close to the beach, providing guests with an overall enjoyable stay at Mercy Emerald Hotel.
Rooms
Mercy Emerald Hotel impresses guests with its spacious, modern, and luxurious rooms, often described as the largest in the region, making them particularly appealing for families or those seeking extra space. Many visitors highlight the comfortable, oversized beds which enhance the overall experience. The rooms are consistently praised for their cleanliness and the contemporary design, offering a simple yet elegant ambiance that is well-equipped for guests' needs.
The hotel staff receives accolades for their attentiveness and excellent service, contributing to a welcoming and comfortable stay. Despite some minor issues with bathroom design and occasional construction noise, the overall room experience remains highly positive, positioning Mercy Emerald Hotel as a desirable option for travelers seeking both comfort and style.
Beds
Mercy Emerald Hotel has garnered praise from guests who found the beds to be exceptionally comfortable. Reviews consistently highlight the beds as offering an outstanding degree of comfort, contributing positively to the overall stay experience. The rooms are described as modern, with spacious amenities that complement the restful sleep provided by the comfortable beds. Whether referred to as amazing or super comfortable, the bedding consistently receives commendations for its ability to provide a relaxing retreat after a day of travel or exploration.
Cleanliness
Mercy Emerald Hotel consistently impresses guests with its immaculate cleanliness and modern facilities. Located conveniently close to the beach and a variety of restaurants, it offers both a prime location and excellent maintenance. Visitors repeatedly highlight the hotel's spotlessly clean environment, from the public areas to the spacious, contemporary rooms, ensuring a comfortable stay. The hotel's cleaning staff receive particular praise for their attentiveness and thoroughness, contributing to the establishment's reputation for maintaining cleanliness at a high standard. The rooms are not only clean but also well-equipped, functional, and provide a restful ambiance. Guests appreciate the combination of a great location, spotless surroundings, and a friendly, enthusiastic staff, making Mercy Emerald Hotel a desirable choice for a worry-free stay.
Staff
The staff at Mercy Emerald Hotel have left a significant impression on guests with their friendliness, enthusiasm, and professionalism. Despite some concerns about room amenities, guests consistently praise the warm and cordial service provided by the hotel's team. The location's proximity to the city center is further enhanced by staff members like Allen and Brian, who are frequently recognized for their exceptional service and attentiveness. During special occasions, such as a guest's wife's birthday, the thoughtful efforts of staff members like Kevin contribute to creating memorable experiences. With a welcoming atmosphere from the reception to the rooftop bar, the team's dedication to customer comfort is evident, elevating the overall hospitality to a five-star quality that many guests are eager to recommend to others.
Pool
Mercy Emerald Hotel offers a rooftop pool that, although small in size, is a charming feature for guests seeking relaxation with a scenic view. Situated on the 15th floor, the pool provides a lovely backdrop, ideal for enjoying leisure time. The proximity of the hotel to the beach adds value, giving visitors additional options to explore during their stay. The presence of a rooftop bar enhances the experience, offering a chill atmosphere for socializing. Guests appreciate the modern touch of the newly constructed property, even though occasional renovations may affect pool access. Overall, the rooftop pool serves as a pleasant spot amidst the hotel amenities, despite its limited space.
Yes, Mercy Emerald Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Mercy Emerald Hotel.
No, Mercy Emerald Hotel doesn't allow dogs.
Yes, parking facilities are available at Mercy Emerald Hotel.