Sel de Mer Hotel & Suites
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Summary of reviewsSel de Mer Hotel & Suites provides an exceptional experience for guests, particularly through its prime beachfront location, excellent amenities and outstanding service.
The hotel's location is ideal for exploring Da Nang and nearby attractions, offering easy access to the beach and stunning ocean views. Guests appreciate the tranquil and secluded atmosphere, perfect for relaxation, while still being conveniently close to essential amenities and local restaurants. Despite being a bit removed from central shopping and nightlife areas, the serene environment and breathtaking seaside vistas make it a popular choice.
Breakfast at Sel de Mer is highly praised for its extensive variety and high quality, featuring both Asian and Western dishes with standout options like fresh breads and live cooking stations. Guests are consistently impressed by the delicious and varied offerings, which ensure a delightful start to the day. The breakfast service is also noted for being accommodating to families and providing excellent presentation.
The hotel's dining options receive positive reviews, particularly for the main restaurant and rooftop bar. Guests enjoy the delicious food and excellent ambiance, especially at the rooftop restaurant with its scenic city views. While the selection for Western guests and authentic Vietnamese options could be improved, the overall dining experience is satisfying with attentive service and good value.
Rooms at Sel de Mer are frequently highlighted for their spaciousness, cleanliness and stunning ocean views. Guests appreciate the modern, comfortable and well-maintained accommodations with luxurious suites offering great value for money. The bright and airy decor, combined with excellent facilities like comfortable beds and large balconies, contribute to a pleasant stay. Minor issues such as occasional noise or small room sizes do not detract from the overwhelmingly positive sentiment.
Exceptional cleanliness is a hallmark of the hotel with meticulous maintenance of both rooms and common areas. Guests commend the spotless and modern feel of the property, enhancing the overall comfort and appeal.
The staff at Sel de Mer Hotel & Suites are consistently praised for their friendliness, professionalism and attentiveness. Guests value the welcoming and courteous service with many noting small, thoughtful gestures and efficient problem-solving. The staff's dedication to ensuring a positive experience significantly enhances the guest experience.
The hotel's WiFi service is generally reliable, offering fast and strong connections throughout the building. Although there are occasional mentions of slow speeds and security concerns, the majority of guests find the internet access satisfactory.
The spa at Sel de Mer is a standout feature, providing a serene and luxurious wellness experience. Guests appreciate the excellent facilities, including saunas, a steam room and an infinity pool. High-quality treatments, such as the Vietnamese bamboo massage and the relaxing ambiance contribute to the spa's high ratings.
The well-equipped gym is another highlight, offering a full range of equipment and amenities like a sauna and swimming pool. Despite minor issues with some equipment, guests find the gym facilities impressive and the ocean view enhances the workout experience.
The pool area, particularly the infinity pool with its stunning sea views, receives widespread appreciation. Guests enjoy the serene and picturesque environment, although some find the water temperature uncomfortably cold. The pool area is well-maintained with ample sun loungers, making it a key feature of the hotel.
Overall, Sel de Mer Hotel & Suites excels in providing a relaxing and enjoyable stay for guests with its prime location, excellent amenities and exceptional service creating a memorable experience.
Categories
The hotel's location is ideal for exploring Da Nang and nearby attractions, offering easy access to the beach and stunning ocean views. Guests appreciate the tranquil and secluded atmosphere, perfect for relaxation, while still being conveniently close to essential amenities and local restaurants. Despite being a bit removed from central shopping and nightlife areas, the serene environment and breathtaking seaside vistas make it a popular choice.
Breakfast at Sel de Mer is highly praised for its extensive variety and high quality, featuring both Asian and Western dishes with standout options like fresh breads and live cooking stations. Guests are consistently impressed by the delicious and varied offerings, which ensure a delightful start to the day. The breakfast service is also noted for being accommodating to families and providing excellent presentation.
The hotel's dining options receive positive reviews, particularly for the main restaurant and rooftop bar. Guests enjoy the delicious food and excellent ambiance, especially at the rooftop restaurant with its scenic city views. While the selection for Western guests and authentic Vietnamese options could be improved, the overall dining experience is satisfying with attentive service and good value.
Rooms at Sel de Mer are frequently highlighted for their spaciousness, cleanliness and stunning ocean views. Guests appreciate the modern, comfortable and well-maintained accommodations with luxurious suites offering great value for money. The bright and airy decor, combined with excellent facilities like comfortable beds and large balconies, contribute to a pleasant stay. Minor issues such as occasional noise or small room sizes do not detract from the overwhelmingly positive sentiment.
Exceptional cleanliness is a hallmark of the hotel with meticulous maintenance of both rooms and common areas. Guests commend the spotless and modern feel of the property, enhancing the overall comfort and appeal.
The staff at Sel de Mer Hotel & Suites are consistently praised for their friendliness, professionalism and attentiveness. Guests value the welcoming and courteous service with many noting small, thoughtful gestures and efficient problem-solving. The staff's dedication to ensuring a positive experience significantly enhances the guest experience.
The hotel's WiFi service is generally reliable, offering fast and strong connections throughout the building. Although there are occasional mentions of slow speeds and security concerns, the majority of guests find the internet access satisfactory.
The spa at Sel de Mer is a standout feature, providing a serene and luxurious wellness experience. Guests appreciate the excellent facilities, including saunas, a steam room and an infinity pool. High-quality treatments, such as the Vietnamese bamboo massage and the relaxing ambiance contribute to the spa's high ratings.
The well-equipped gym is another highlight, offering a full range of equipment and amenities like a sauna and swimming pool. Despite minor issues with some equipment, guests find the gym facilities impressive and the ocean view enhances the workout experience.
The pool area, particularly the infinity pool with its stunning sea views, receives widespread appreciation. Guests enjoy the serene and picturesque environment, although some find the water temperature uncomfortably cold. The pool area is well-maintained with ample sun loungers, making it a key feature of the hotel.
Overall, Sel de Mer Hotel & Suites excels in providing a relaxing and enjoyable stay for guests with its prime location, excellent amenities and exceptional service creating a memorable experience.
Family Friendly Hotel
This hotel offers suites suitable for families, providing a comfortable stay with necessary amenities.
What percentage of your guests are families? Between 50% and 90%
Family-Friendly room types:
Family rooms. Number: 8
Two-bedroom apartments. Number: 1
Three-bedroom apartments. Number: 1
Baby cot details: Max age:1 Cost: Free
Show more...Hotel with Parking
This hotel offers parking. This hotel is well-regarded and provides the convenience of on-site parking.
Location of parking spaces:
At the basement(s).
Cost of parking: Free
Should the guests notify you about reserving a parking space before checking in? Yes: During the booking process
Answers last updated by Sel de Mer Hotel & Suites
Accessible Hotel
Sel de Mer Hotel & Suites is noted for being fully wheelchair accessible. Both public areas and rooms are designed to accommodate guests with disabilities, ensuring comfort and ease of movement throughout the property.
Are wheelchairs offered to guests who do not come with their own? Yes, for free
Answers last updated by Sel de Mer Hotel & Suites
Hotel with Gym
This hotel provides a well-equipped and convenient gym with a full range of equipment. The gym area is noted for being spacious and well-maintained, with an ocean view.
Cost for using the gym: Free for guests
Gym opening hours: 06:00 - 22:00
Do you organise fitness classes? No
Show more...5-Star Hotel
This hotel offers stylish rooms and suites with ocean views. It features a rooftop infinity pool, a spa, and a restaurant serving international cuisine.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
What makes your hotel/accommodation eco-friendly?
Written environmental policy statement in place
The structure maximizes natural light to reduce the need for lighting and heating
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Answers last updated by Sel de Mer Hotel & Suites
Hotel for Honeymoon
Hotel with Spa
Spa facilities:
Sauna(s)
Steam room(s) / Hammam(s)
Fitness area
Spa facilities opening hours: 10:00 - 22:00
Cost for using spa facilities: as spa menu
Show more...Romantic Hotel
Hotel with Swimming Pool
Location of the pool: 5th floor
Is it a pool of special type?
Infinity pool
Pool surface size: 123 m2
Show more...Business Hotel
Guest Reviews
Sel de Mer Hotel & Suites offers an excellent location for those looking to explore Da Nang and its nearby attractions such as Hoi An, Monkey Mountain, Lady Buddha and Marble Mountain. The hotel is situated directly across from the beach, providing guests with easy access to the sea and stunning ocean views. Many reviews praise the tranquil beach area right in front of the hotel, which is less crowded and more peaceful compared to other busier sections of the coastline.
While the hotel is slightly removed from the central hustle and bustle of Da Nang, it is still conveniently close to essential amenities like small supermarkets and local seafood restaurants, all within a short walk or taxi ride. The more secluded location offers a quieter atmosphere, ideal for relaxation and leisurely walks along the beach. Guests also appreciate the breathtaking views from their balconies and the sound of waves, which enhance their overall experience.
However, some guests noted that the hotel is a bit far from the main shopping areas, bars and central attractions, requiring a short drive or longer stroll to reach these bustling spots. Despite this minor drawback, the hotel's position right in front of the beach and its serene environment make it a favorable choice for a beachfront retreat in Da Nang.
Overall, Sel de Mer Hotel & Suites is highly regarded for its prime beachfront location, beautiful ocean views and peaceful surroundings, making it an excellent option for travelers seeking both relaxation and convenient access to Da Nang's scenic spots.
Sel de Mer Hotel & Suites offers a standout breakfast experience, frequently praised for its wide array of options and high quality. The extensive variety includes both Asian and Western dishes, featuring local specialties, fresh sourdough and rye bread and live cooking stations for eggs and pho. Many guests have noted the breakfast as the best or one of their favorites during their travels in Vietnam. The delicious and diverse menu ensures that even a nine-day stay won't lead to repetition or monotony.
The breakfast's presentation and service are continually highlighted as excellent with a generous and appetizing spread that caters to different taste preferences. Particularly noteworthy are the hearty and fresh food choices, making it a satisfying start to the day. Families also find the breakfast setting accommodating with specific measures in place for children.
However, a few reviews mentioned areas for improvement, such as the breakfast sometimes falling short of five-star expectations, being crowded or lacking diversity. Despite these occasional critiques, the overwhelming consensus is that the breakfast at Sel de Mer is exceptional, featuring a sumptuous, varied buffet that leaves a lasting impression on its guests.
Sel de Mer Hotel & Suites offers a dining experience that receives generally favorable reviews, particularly in its rooftop bar and main restaurant. Guests often praise the quality of the food, describing it as delicious and excellent. Both the main dining room and the rooftop tapas bar are highlighted for serving great meals with the rooftop restaurant earning special mention for its amazing ambiance and scenic city views at night.
The hotel's restaurant gains commendations for a variety of dishes, appealing to both local and international palates, although it's noted that the selection for Western guests could be improved. Despite a few comments about the dinner menu's lack of authentic Vietnamese options and the high prices for some items, many guests found the food to be of good quality and value.
The main dining room, despite being perceived as somewhat small for breakfast, continually receives positive feedback for its consistency and service. The staff are often described as lovely and attentive, enhancing the overall dining experience.
While a handful of reviews mentioned disappointment with specific meals, the general consensus is that dining at Sel de Mer Hotel & Suites is a pleasant experience with its in-house spa and restaurant facilities complementing each other to provide a well-rounded stay.
The guest reviews for Sel de Mer Hotel & Suites predominantly highlight the spaciousness and cleanliness of the rooms, along with the stunning ocean views. Many guests appreciated the large balconies providing unblocked views of the beach and sea, making the experience even more delightful. The rooms were frequently described as modern, comfortable and well-maintained, equipped with excellent facilities including comfortable beds and nice details in the decor. Specific mentions of junior suites and suites indicate these were particularly spacious and luxurious, offering great value for money. Despite a few minor issues such as occasional noise or small room sizes, the overall sentiment was positive. The reviews often remarked on the bright, airy feel of the rooms with great attention to their cleanliness and modern styling. Guests also enjoyed additional amenities like the on-site spa, delicious breakfast and well-equipped gym and sauna, enhancing their stay. The combination of exceptional service, stunning views and comfortable, well-appointed rooms made stays at Sel de Mer Hotel & Suites highly satisfying for guests.
Sel de Mer Hotel & Suites offers an exceptional sleep experience, earning high praise for its beds. Reviews consistently highlight the comfort and cleanliness of the beds with many guests describing them as very comfortable, cozy and even like "sleeping on a cloud." The high-quality beddings and linens add to the overall satisfaction, contributing to a fantastic bedding comfort that exceeds expectations. The beds are often noted to be large, providing extra comfort for a good night's rest. While the pillows could be firmer and more supportive, the consistent theme is the remarkable coziness and comfort of the beds, making for a restful stay at this hotel.
Sel de Mer Hotel & Suites consistently impresses guests with its exceptional cleanliness. Reviews describe the hotel as spotlessly clean with both rooms and common areas meticulously maintained. The cleanliness of the accommodation is often highlighted with many guests emphasizing the modern and new feel of the property. Rooms are frequently noted for being spacious, neat and exceptionally clean, free from any unpleasant smells or bugs.
The overall cleanliness extends to the facilities, which are kept well-maintained and organized. Bathrooms, in particular, are mentioned as being exceptionally clean. The hotel's approach to cleanliness makes it a comfortable and inviting place to stay, enhancing the overall guest experience. Guests frequently commend the friendly and efficient staff, contributing to the atmosphere of a clean and well-run establishment. Sel de Mer Hotel & Suites thus provides a reliably clean and comfortable environment for its visitors.
Sel de Mer Hotel & Suites is distinguished for its exceptional hospitality, driven by its remarkable staff, who consistently receive high praise from guests. The team is often described as friendly, polite and attentive, contributing significantly to the overall positive experience at the hotel. Not only are they welcoming and courteous, but they also exhibit a high level of professionalism and eagerness to assist, ensuring that all guest needs are addressed promptly.
The staff's dedication to service is evident through small, thoughtful gestures, such as opening taxi doors and proactively pressing elevator buttons. Their problem-solving skills and accommodating nature are highlighted by guests, who note that issues are resolved efficiently and with a positive attitude. Furthermore, the staff's proficiency in English enhances communication and convenience for international travelers.
Guests appreciate the warm and personal touches provided by the staff, from the detailed room tours and breakfast advice to the proactive and considerate guest relations. Whether it's the reception, concierge or restaurant staff, every team member is commended for their enthusiasm and helpfulness. The management, including the general manager, also receives positive feedback for being approachable and supportive throughout guests' stays.
The staff's efforts to go above and beyond are frequently noted with many guests reporting instances where the personnel were super friendly, incredibly helpful and even provided solutions to potential inconveniences with exceptional care and attention. The hospitality extends to thoughtful gestures like room upgrades and packed breakfast boxes for guest convenience.
Overall, Sel de Mer Hotel & Suites boasts a team that is not only well-trained and professional but also genuinely kind and hospitable, creating a welcoming and enjoyable environment for all guests.
Sel de Mer Hotel & Suites receives commendations for its WiFi service from several guests. The majority of reviews highlight a great WiFi experience, noting that it worked perfectly throughout the entire building. The speed is often described as fast and strong, contributing to overall positive feedback regarding internet access. However, a few reviews do mention moments of slow internet speed and some concerns about network security due to similarly named networks. Despite these minor issues, the general consensus is that the WiFi service is reliable and good, making it a suitable choice for guests who require a dependable internet connection during their stay.
The spa at Sel de Mer Hotel & Suites offers guests an exceptional wellness experience. Located on level 4, the Annona Spa features a serene and inviting ambiance that enhances relaxation. Guests consistently praise the excellent spa facilities, which include a fancy pool, two well-equipped saunas, a steam room and an infinity pool. The sauna and steam room are frequently highlighted as top-notch, providing added luxury to the experience.
The spa's ambiance and views are particularly delightful, adding to the overall sense of tranquility. Visitors appreciate the relaxing atmosphere with many noting how their stay was made especially pleasant by the superb spa amenities. The spa offers a variety of treatments, including massages that receive high accolades for their quality with some specifically mentioning the Vietnamese bamboo massage. The massage therapists come highly recommended for their skill and professionalism.
While there were minor critiques regarding the enthusiasm of the spa staff and the difficulty in drinking the spa’s beverages, the overall sentiment remains overwhelmingly positive. The facilities are described as well-equipped and fantastic, making them worth visiting. Frequent mentions of the value for money and the relaxing nature of treatments underscore the spa's excellence.
In summary, Sel de Mer Hotel & Suites' spa stands out as a highly recommended feature of the hotel, promising a relaxing and rejuvenating experience for guests.
Sel de Mer Hotel & Suites provides guests with a well-equipped and convenient gym that stands out compared to many other hotels in Southeast Asia. The gym facilities include a full range of equipment catering to all muscle groups and the area is noted for being spacious and well-maintained. Guests appreciated the diverse facilities available, including a sauna and swimming pool, which complement the fitness center well. While there were minor issues such as a malfunctioning treadmill and some equipment showing age, these did not significantly detract from the overall positive experience. The gym's ocean view was an additional appealing feature, making workout sessions more enjoyable for visitors. Overall, the gym at Sel de Mer Hotel & Suites is a substantial facility that enhances the hotel's appeal for fitness-conscious travelers.
The pool at Sel de Mer Hotel & Suites receives widespread appreciation for its stunning design and amenities. Guests are particularly impressed with the infinity pool, which offers breathtaking views of the sea and beach, creating a serene and picturesque swimming experience. The rooftop pool and its associated bar facilities stand out as highlights and many praise the overall beauty and cleanliness of the pool.
However, several guests noted that the pool water tends to be extremely cold, making it uncomfortable for extended swimming sessions. The pool area is often in permanent shade, contributing to the chilly water temperature. Despite this, the pool environment is described as relaxing and well-maintained with ample sun loungers available for guests, though instances were noted where the number of loungers fell short of demand.
Families with children appreciate the fun aspects of the pool, although it's worth noting that there is no dedicated children's pool. The pool's depth and cool temperatures were sometimes a limiting factor for younger swimmers. Services around the pool and the general ambiance receive positive remarks, affirming the pool as a key feature of the hotel experience.
Guests of Sel de Mer Hotel & Suites generally appreciate the hotel's parking facilities. Many highlight the availability of indoor motorcycle parking and note that the secure parking area across the street is an advantage. Some find the undercover parking and overall good parking facilities satisfactory. However, a few mention that the car park is a bit small and parking is somewhat limited. Despite this, there is an adequate parking area provided. It's also worth noting that to reach the parking area, guests have to cross a busy road. Overall, the parking facilities meet the needs of many visitors, while some minor inconveniences exist.
The Sel de Mer Hotel & Suites offers a welcoming environment for families, making it an ideal destination for a family trip. Guests appreciated the thoughtful touches such as baby chairs and cutlery in the breakfast area, allowing children to enjoy their meals comfortably. The presence of a shaded pool is particularly beneficial for kids and the overall hotel services tailored to children enhance the stay.
Families often highlight the comfort of the spacious family rooms, which come equipped with two TVs and two toilets and the added advantage of ocean views. The hotel staff go out of their way to be family-friendly, including organizing birthday parties for little ones and pre-arranging baby cots.
The hotel features a small kids corner for self-play and there is also a kids club that children seem to love. Despite some mentions of a lack of extensive activities for kids, the overall atmosphere and amenities cater well to family needs. Guests note the hotel’s family-friendly beach and nearby parks, adding to the recreational options available.
Although there is no dedicated family restaurant, the hotel still manages to make family stays very comfortable and enjoyable. With these highlights, many families express a desire to return and recommend the hotel for a relaxing family getaway.
Sel de Mer Hotel & Suites has captured significant attention with its offerings, often described as a luxurious and elegant establishment. The hotel impresses many with its high-quality amenities, splendid interiors, spacious balconies and luxurious spa facilities, all lending to a five-star atmosphere that has delighted numerous guests. The customer service, often mentioned as exceptional, includes staff fluent in English and is frequently compared to the service standards of some of the top-tier hotels globally.
Guests highlight the breakfast and overall service as truly five-star, contributing to a memorable stay. The hotel's location, a notable point in reviews, plays a role in the pricing, which is deemed reasonable by many given the experience. Notably, some reviews acknowledge that while the hotel reflects many five-star features, certain aspects such as room quality and maintenance of facilities fall slightly short of such high standards. Instances such as the demand for payment over minor damages, like a broken cup, are pointed out as areas not reflective of a five-star hotel etiquette.
Comparatively, some guests feel that despite these shortcomings, the overall luxury and the first-class services provided make Sel de Mer deserving of its five-star reputation. The quality-to-price ratio satisfies many with some noting that luxurious experiences here come at a fair price, often compared favorably to the five-star hotels in places like Singapore. While there are mixed opinions about whether Sel de Mer stands up to the full five-star expectation, the prevailing sentiment remains positive, often highlighting the superb service and stunning facilities.
Sel de Mer Hotel & Suites offers a convenient location for business travelers, making it a great choice for those needing access to business meetings and city amenities. The hotel's organization of excursions and excellent security measures, which include using a room key for the elevators, add to the overall positive experience. Guests find the property clean and appreciate the good business amenities and the option of an executive suite. The facility is recommended for business customers due to its suitability for business trips, but it's worth noting that there are some limitations. The hotel lacks sufficient storage in the rooms and a business center, though the management's kindness helps mitigate these issues. Additionally, the check-out process can be delayed and the limited number of elevators may cause occasional inconvenience. Overall, Sel de Mer Hotel & Suites remains a generally suitable option for business travelers despite these minor drawbacks.
Sel de Mer Hotel & Suites receives positive feedback for its accessibility features. The hotel is noted for being fully wheelchair accessible with public areas and rooms designed to accommodate guests with disabilities. Ensuring comfort and ease, the rooms are equipped with wide doors for better mobility. The hotel is conveniently located with easy access to the beach and guests appreciate the quiet surroundings and good facilities. Additionally, directions provided to tourists and organized trips, including charter buses, make travel smooth and enjoyable. Overall, no accessibility issues were found, reinforcing the hotel's commitment to providing a comfortable stay for all guests.
Sel de Mer Hotel & Suites has garnered positive feedback for its offerings tailored to honeymooners. Guests have particularly appreciated the thoughtful touches like petals and towel designs that make the stay extra special. The hotel features an amazing honeymoon suite and its top-floor room gifts add to the delightful experience. Many have highlighted the romantic ambiance and ideal location, which contribute to making it perfect for honeymoon trips and romantic getaways. The availability of special honeymoon packages further enhances its appeal as a great destination for newlyweds. Overall, it is highly recommended for creating lasting memories during a honeymoon.
Sel de Mer Hotel & Suites offers an exceptionally luxurious experience, perfect for those seeking 5-star relaxation. Guests rave about the trendy and modern rooms, highlighting their luxurious nature and high-end amenities. The hotel's luxurious facilities extend beyond the rooms, featuring an absolutely fabulous spa with sea views and sauna facilities.
Breakfast is consistently praised as delicious, complementing the overall luxurious stay. Service at the hotel is noted for its warm and charming character, reminiscent of Japanese hospitality. Additionally, the pool area and the rooftop Tapas and main restaurant provide guests with a variety of sophisticated options to unwind.
Exceptional customer service is a standout feature, ensuring that all guests feel pampered from arrival to departure. Despite the high-end nature of the services provided, the hotel manages to offer this luxury at an affordable rate, making it a compelling choice for travelers seeking a premium experience without excessive costs.
With an impression of being one of the best hotel experiences, Sel de Mer Hotel & Suites clearly stands out as a top-tier choice for a luxurious stay.
Sel de Mer Hotel & Suites is highly praised for its suitability as a romantic destination. The rooftop bar stands out with its spectacular and beautifully decorated setting, contributing to an incredible atmosphere for couples. Guests frequently commend the grand luxury and personalized service, which makes it an ideal spot for honeymoons and other romantic getaways.
The ocean view rooms, often highlighted for their stunning perspectives, add to the appeal, offering lovely balconies perfect for enjoying the scenery. Whether it's the romantic views from these rooms or the overall ambiance, the hotel consistently emerges as a great choice for couples seeking a memorable and romantic stay.
Location Show Map
Location
While the hotel is slightly removed from the central hustle and bustle of Da Nang, it is still conveniently close to essential amenities like small supermarkets and local seafood restaurants, all within a short walk or taxi ride. The more secluded location offers a quieter atmosphere, ideal for relaxation and leisurely walks along the beach. Guests also appreciate the breathtaking views from their balconies and the sound of waves, which enhance their overall experience.
However, some guests noted that the hotel is a bit far from the main shopping areas, bars and central attractions, requiring a short drive or longer stroll to reach these bustling spots. Despite this minor drawback, the hotel's position right in front of the beach and its serene environment make it a favorable choice for a beachfront retreat in Da Nang.
Overall, Sel de Mer Hotel & Suites is highly regarded for its prime beachfront location, beautiful ocean views and peaceful surroundings, making it an excellent option for travelers seeking both relaxation and convenient access to Da Nang's scenic spots.
Breakfast
The breakfast's presentation and service are continually highlighted as excellent with a generous and appetizing spread that caters to different taste preferences. Particularly noteworthy are the hearty and fresh food choices, making it a satisfying start to the day. Families also find the breakfast setting accommodating with specific measures in place for children.
However, a few reviews mentioned areas for improvement, such as the breakfast sometimes falling short of five-star expectations, being crowded or lacking diversity. Despite these occasional critiques, the overwhelming consensus is that the breakfast at Sel de Mer is exceptional, featuring a sumptuous, varied buffet that leaves a lasting impression on its guests.
Dinner
The hotel's restaurant gains commendations for a variety of dishes, appealing to both local and international palates, although it's noted that the selection for Western guests could be improved. Despite a few comments about the dinner menu's lack of authentic Vietnamese options and the high prices for some items, many guests found the food to be of good quality and value.
The main dining room, despite being perceived as somewhat small for breakfast, continually receives positive feedback for its consistency and service. The staff are often described as lovely and attentive, enhancing the overall dining experience.
While a handful of reviews mentioned disappointment with specific meals, the general consensus is that dining at Sel de Mer Hotel & Suites is a pleasant experience with its in-house spa and restaurant facilities complementing each other to provide a well-rounded stay.
Rooms
Beds
Cleanliness
The overall cleanliness extends to the facilities, which are kept well-maintained and organized. Bathrooms, in particular, are mentioned as being exceptionally clean. The hotel's approach to cleanliness makes it a comfortable and inviting place to stay, enhancing the overall guest experience. Guests frequently commend the friendly and efficient staff, contributing to the atmosphere of a clean and well-run establishment. Sel de Mer Hotel & Suites thus provides a reliably clean and comfortable environment for its visitors.
Staff
The staff's dedication to service is evident through small, thoughtful gestures, such as opening taxi doors and proactively pressing elevator buttons. Their problem-solving skills and accommodating nature are highlighted by guests, who note that issues are resolved efficiently and with a positive attitude. Furthermore, the staff's proficiency in English enhances communication and convenience for international travelers.
Guests appreciate the warm and personal touches provided by the staff, from the detailed room tours and breakfast advice to the proactive and considerate guest relations. Whether it's the reception, concierge or restaurant staff, every team member is commended for their enthusiasm and helpfulness. The management, including the general manager, also receives positive feedback for being approachable and supportive throughout guests' stays.
The staff's efforts to go above and beyond are frequently noted with many guests reporting instances where the personnel were super friendly, incredibly helpful and even provided solutions to potential inconveniences with exceptional care and attention. The hospitality extends to thoughtful gestures like room upgrades and packed breakfast boxes for guest convenience.
Overall, Sel de Mer Hotel & Suites boasts a team that is not only well-trained and professional but also genuinely kind and hospitable, creating a welcoming and enjoyable environment for all guests.
Wi-Fi
Spa
The spa's ambiance and views are particularly delightful, adding to the overall sense of tranquility. Visitors appreciate the relaxing atmosphere with many noting how their stay was made especially pleasant by the superb spa amenities. The spa offers a variety of treatments, including massages that receive high accolades for their quality with some specifically mentioning the Vietnamese bamboo massage. The massage therapists come highly recommended for their skill and professionalism.
While there were minor critiques regarding the enthusiasm of the spa staff and the difficulty in drinking the spa’s beverages, the overall sentiment remains overwhelmingly positive. The facilities are described as well-equipped and fantastic, making them worth visiting. Frequent mentions of the value for money and the relaxing nature of treatments underscore the spa's excellence.
In summary, Sel de Mer Hotel & Suites' spa stands out as a highly recommended feature of the hotel, promising a relaxing and rejuvenating experience for guests.
Gym
Pool
However, several guests noted that the pool water tends to be extremely cold, making it uncomfortable for extended swimming sessions. The pool area is often in permanent shade, contributing to the chilly water temperature. Despite this, the pool environment is described as relaxing and well-maintained with ample sun loungers available for guests, though instances were noted where the number of loungers fell short of demand.
Families with children appreciate the fun aspects of the pool, although it's worth noting that there is no dedicated children's pool. The pool's depth and cool temperatures were sometimes a limiting factor for younger swimmers. Services around the pool and the general ambiance receive positive remarks, affirming the pool as a key feature of the hotel experience.
Parking
Family
Families often highlight the comfort of the spacious family rooms, which come equipped with two TVs and two toilets and the added advantage of ocean views. The hotel staff go out of their way to be family-friendly, including organizing birthday parties for little ones and pre-arranging baby cots.
The hotel features a small kids corner for self-play and there is also a kids club that children seem to love. Despite some mentions of a lack of extensive activities for kids, the overall atmosphere and amenities cater well to family needs. Guests note the hotel’s family-friendly beach and nearby parks, adding to the recreational options available.
Although there is no dedicated family restaurant, the hotel still manages to make family stays very comfortable and enjoyable. With these highlights, many families express a desire to return and recommend the hotel for a relaxing family getaway.
5 Star
Guests highlight the breakfast and overall service as truly five-star, contributing to a memorable stay. The hotel's location, a notable point in reviews, plays a role in the pricing, which is deemed reasonable by many given the experience. Notably, some reviews acknowledge that while the hotel reflects many five-star features, certain aspects such as room quality and maintenance of facilities fall slightly short of such high standards. Instances such as the demand for payment over minor damages, like a broken cup, are pointed out as areas not reflective of a five-star hotel etiquette.
Comparatively, some guests feel that despite these shortcomings, the overall luxury and the first-class services provided make Sel de Mer deserving of its five-star reputation. The quality-to-price ratio satisfies many with some noting that luxurious experiences here come at a fair price, often compared favorably to the five-star hotels in places like Singapore. While there are mixed opinions about whether Sel de Mer stands up to the full five-star expectation, the prevailing sentiment remains positive, often highlighting the superb service and stunning facilities.
Business
Accessible
Honeymoon
Luxury
Breakfast is consistently praised as delicious, complementing the overall luxurious stay. Service at the hotel is noted for its warm and charming character, reminiscent of Japanese hospitality. Additionally, the pool area and the rooftop Tapas and main restaurant provide guests with a variety of sophisticated options to unwind.
Exceptional customer service is a standout feature, ensuring that all guests feel pampered from arrival to departure. Despite the high-end nature of the services provided, the hotel manages to offer this luxury at an affordable rate, making it a compelling choice for travelers seeking a premium experience without excessive costs.
With an impression of being one of the best hotel experiences, Sel de Mer Hotel & Suites clearly stands out as a top-tier choice for a luxurious stay.
Romantic
The ocean view rooms, often highlighted for their stunning perspectives, add to the appeal, offering lovely balconies perfect for enjoying the scenery. Whether it's the romantic views from these rooms or the overall ambiance, the hotel consistently emerges as a great choice for couples seeking a memorable and romantic stay.
Yes, Sel de Mer Hotel & Suites has pool(s) that belong to one or more of the following categories: . For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Sel de Mer Hotel & Suites. For more information, read the answers to the Spa questionnaire
No, Sel de Mer Hotel & Suites doesn't allow dogs.
Yes, parking facilities are available at Sel de Mer Hotel & Suites. For more information, read the answers to the Parking questionnaire
Yes, Sel de Mer Hotel & Suites has a gym. For more information, read the answers to the Gym questionnaire
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