Da Nang16.07910700,
108.22896600,
147 Trần Hưng đạo, Nại Hiên đông, Sơn Trà, đà Nẵng(Show on Map)
9.0
Excellent
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Summary of reviewsStar City Riverside Hotel By Haviland enjoys a prime location with stunning views of the Han River, offering serenity while being conveniently near attractions like Dragon Bridge and Son Tra Night Market. Guests appreciate the quiet surroundings and close proximity to the city center, key locations and local shops, making it both restful and strategically positioned for various travel plans. The hotel provides good value for money with clean facilities and friendly, enthusiastic staff that enhance the overall experience.
The breakfast offerings receive mixed reviews; many guests praise the delicious and varied buffet breakfast, highlighting the breakfast pho, omelets and local dishes, alongside stunning panoramic views from the 11th floor. However, some have experienced issues with breakfast availability, limited options and occasional lapses in customer care.
Rooms at the hotel are a significant highlight, noted for their cleanliness, spaciousness and well-equipped nature. Guests are impressed by the airy and comfortable rooms, modern bathrooms and beautiful river views. While minor issues occasionally arise, they are resolved promptly, maintaining the high quality and comfort of the accommodations.
Cleanliness throughout the hotel is exemplary with frequent praises for immaculate rooms and well-maintained public areas. Daily housekeeping and the attentiveness of the staff ensure fresh linens, towels and thoroughly cleaned spaces, contributing to a welcoming environment.
The staff at Star City Riverside Hotel By Haviland stand out for their friendliness, helpfulness and enthusiasm, consistently providing exceptional service. Guests appreciate the proactive support, polite interactions and warm hospitality, which significantly enhance their stays.
However, Wi-Fi experiences vary with some guests finding the connection strong and adequate, while others report issues with consistency and strength, particularly in shared areas. Despite this, the overall comfort, particularly due to the remarkably comfortable beds, contributes positively to the guest experience. The spacious and cozy bedding, along with modern room amenities, ensures a restful and pleasant stay.
In summary, Star City Riverside Hotel By Haviland offers a scenic and peaceful location, excellent service, clean and comfortable rooms and delicious breakfast options, making it a highly recommended choice for travelers seeking a serene and convenient stay in Da Nang. Show more
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Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Room Types
Superior Double Room with City ViewOverlooking the city through large window, this room comes equipped with a flat-screen TV, in-room safe, mini fridge and minibar. The private bathroom has a bathtub, shower and washlet. Extras include a hairdryer and free toiletries.
Deluxe Double Room No WindowAir-conditioned room features a TV, in-room safe, mini fridge and minibar.
Deluxe Double Room with BathThis air-conditioned room is fitted with a large window that opens up to views of the city. A TV, in-room safe, minibar and mini fridge are included.
Superior Twin Room with City ViewThis air-conditioned room is fitted with a large window that opens up to views of the city. A TV, in-room safe, minibar and mini fridge are included.
Deluxe Double Room with River ViewFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 1 bed.
Deluxe Double or Twin Room with River ViewFeaturing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room features a TV with cable channels, soundproof walls, a minibar, a seating area as well as river views.
Deluxe King RoomThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room features tiled floors, a seating area with a TV with cable channels, a minibar, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.
Deluxe Family RoomThe spacious family room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The family room has tiled floors, a seating area with a TV with cable channels, a minibar, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
Guest Reviews
9.0
Excellent
Location
The Star City Riverside Hotel By Haviland is situated in a prime location that provides guests with stunning views of the Han River. Positioned near major attractions such as Dragon Bridge and Son Tra Night Market, the hotel offers a blend of both serenity and convenience. The riverside setting not only ensures a peaceful ambiance but also makes for beautiful night views of Da Nang. The hotel's proximity to the city center allows easy access to key locations with many attractions within walking distance.
Many guests have appreciated that while it isn’t always in the bustling heart of the city, it’s close enough to enjoy all the central amenities without the constant noise. It also offers a strategic position between the center and the sea, making it suitable for various travel plans. The surrounding area is quiet, which further enhances the comfort for those seeking a restful stay.
Additionally, the hotel boasts clean facilities and offers good value for money. The friendly and enthusiastic staff complement the excellent views from the rooms and the restaurant, adding to the overall positive experience. For those interested in local shopping, the convenience of nearby stores and Vincom Plaza is a notable mention. Despite a few comments on being a bit far from the beach or overly central restaurants, the location is highly commended for being scenic, peaceful and convenient.
Breakfast
Star City Riverside Hotel By Haviland has received a variety of feedback regarding its breakfast offerings. On the positive side, guests frequently praise the delicious and varied buffet breakfast. Many appreciate the assortment of items, particularly highlighting the delicious breakfast pho, omelets and local dishes. The breakfast is not only tasty but also beautifully presented. Guests also love the panoramic views of Da Nang, the river and various bridges from the breakfast area on the 11th floor, adding a unique charm to their morning meal experience.
However, there are several recurring complaints. Some guests noted that breakfast was canceled or not available despite being part of their booking, largely due to renovations or low tourist numbers. Additionally, a few guests found the breakfast options limited or not to their taste, especially for non-vegetarians and those seeking halal options. Others mentioned issues with cold food and noise in the restaurant with staff sometimes falling short in customer care.
Overall, while the breakfast experience at Star City Riverside Hotel By Haviland can be delightful, it seems to vary greatly depending on individual taste and circumstances. The stunning views from the restaurant certainly add significant value to the morning dining experience.
Rooms
Star City Riverside Hotel By Haviland has garnered positive feedback from guests, especially pertaining to their room accommodations. The rooms are consistently noted for being clean, spacious and well-equipped with everything a guest might need. Many reviews highlight the airy and spacious nature of the rooms, providing a comfortable and cozy stay.
The views, particularly those overlooking the Han River, have impressed many guests, adding to the overall pleasant atmosphere. Modern and sizable bathrooms, sometimes featuring large bathtubs and smart toilets, further enhance the stay. The interior design, often described as beautiful with pleasant white tones, also contributes to a relaxing environment.
While most of the feedback is commendable, there are occasional mentions of minor issues or of rooms needing a revamp. However, these issues reportedly get resolved quickly and the overall quality and cleanliness of the rooms remain a strong positive note.
Additionally, the hotel's strategic location, providing both river views and proximity to the city center, combined with a reasonable pricing structure and friendly staff, make it a highly recommended choice for travelers. Overall, the rooms at Star City Riverside Hotel encapsulate comfort, modernity and appealing views, ensuring a serene stay for guests.
Beds
Star City Riverside Hotel By Haviland offers guests an appealing experience with its remarkably comfortable beds, frequently described as large, huge and accommodating. Most reviews highlight the coziness and comfort of the beds and pillows, making for a restful sleep. The bedding is noted for being spacious and bright, adding to the overall comfort. Several guests specifically mention the hotel's king-sized beds as particularly comfortable.
In addition to the excellent beds, the hotel rooms feature modern amenities, including large bathrooms equipped with bathtubs and showers. Comfortable furnishings complement the overall room setup. While the air conditioner may take some time to cool the entire room, the overall comfort, particularly of the beds, plays a significant role in creating a positive stay experience at the hotel.
Cleanliness
Situated conveniently near the river, Star City Riverside Hotel By Haviland boasts exceptional cleanliness with modern amenities, making it an ideal choice for travelers seeking comfort and convenience. Guests frequently praised the hotel's immaculate accommodations, noting that rooms are consistently clean, airy and well-equipped, often mentioning daily housekeeping services and modern, well-maintained bathrooms.
The beds are reported to be extremely comfortable, enhancing the overall restful atmosphere of the spaces. Attention to detail in cleanliness extends to fresh linens and towels provided daily, contributing to an overall fresh and welcoming environment.
The hotel's public areas, as well as guest rooms, reflect a high standard of cleanliness with everything from snow-white linens to thoroughly cleaned surfaces. Many guests also complimented the friendly and attentive staff, who are not only diligent in maintaining cleanliness but also helpful in providing recommendations and assistance.
While the hotel's location on the east side of the river does necessitate taxi rides to certain destinations, the provided views and tranquil settings make up for the slight inconvenience. Some reviews took note of specific shortcomings in cleanliness such as dusty surfaces or stained linens, yet these were outweighed by the predominant acknowledgment of the hotel's meticulous upkeep.
Overall, the consistent theme of cleanliness and the dedication of the housekeeping staff position Star City Riverside Hotel By Haviland as a standout choice for travelers prioritizing a spotless and comfortable stay.
Staff
At the Star City Riverside Hotel By Haviland, guests consistently praise the exceptional quality of the staff. The team is frequently described as friendly, helpful and enthusiastic, creating a welcoming atmosphere from the moment of arrival. The reception staff, particularly noted for their attentiveness and cheerfulness, go above and beyond to assist guests, whether it's facilitating late check-ins organizing transport or providing guidance throughout the trip.
Guests appreciate the prompt and proactive service with many highlighting the staff's readiness to offer support, including early check-ins and room upgrades. The hotel's personnel are also commended for their politeness, kindness and warm hospitality, contributing significantly to the overall enjoyable and memorable stay.
The staff’s dedication to providing excellent service is evident with mentions of their hard work and competence, especially the young women at the reception who make a notable impact. Whether it's front desk interactions or service at the hotel's rooftop restaurant with its stunning views, the staff consistently delivers a high level of hospitality.
In summary, the team at Star City Riverside Hotel By Haviland stands out for their friendliness, proactive service and genuine care for their guests, ensuring a delightful and comfortable experience for all.
Wi-Fi
Guests have varied experiences with the Wi-Fi at Star City Riverside Hotel By Haviland. Some found the internet connection to be great and very effective for their needs, even being provided with a strong connection when necessary for work. However, others reported that the shared Wi-Fi for multiple rooms sometimes resulted in weak connections. The lobby's internet was noted to be unreliable with repeated disconnections. Additionally, the restaurant's Wi-Fi can be a bit unstable during busy times due to the high number of users. Overall, while there are positive remarks about the Wi-Fi, some guests have encountered issues with its consistency and strength.
No, Star City Riverside Hotel By Haviland doesn't have any pool.
No, a spa isn't available at Star City Riverside Hotel By Haviland.
No, Star City Riverside Hotel By Haviland doesn't allow dogs.
Yes, parking facilities are available at Star City Riverside Hotel By Haviland.
No, Star City Riverside Hotel By Haviland doesn't have a gym.