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Summary of reviewsPałac Dąbrowa enjoys a prime, convenient location in the city center, close to public transportation options such as the main train station and Dąbrowa Centrum bus stop. Visitors appreciate its proximity to popular local attractions including shops, bars, cafes and supermarkets. Despite being centrally located, the property boasts a beautiful, serene exterior and peaceful surroundings ideal for relaxation. The hotel offers ample, convenient parking, contributing further to the overall ease of access and making it a dog-friendly choice suitable for pet owners.
Guests frequently commend the efficient contact with the property manager and the straightforward, remote check-in process facilitated by door codes. While a notable downside is the absence of a kitchen annex for meal preparation, the comfortable beds, clean and spacious rooms and the architectural charm of the manor house provide excellent value for money.
The hotel's breakfast service receives mixed reviews. The quality of the food is praised, but availability could be improved as it’s only provided for small groups with prior reservations, causing inconvenience for some guests unable to partake in breakfast at the hotel. Conversely, the dinner experience at Pałac Dąbrowa is highly regarded with the restaurant praised for its delicious cuisine and pleasant, inviting atmosphere. Despite the restaurant closing earlier than some guests would prefer, the overall dining experience is marked by friendly service and quality food.
Guest reviews for room quality are varied. Rooms are generally spacious and include practical amenities such as fridges, microwaves, kettles and tea and coffee supplies. The fusion of palace-style decor with modern conveniences makes for a comfortable stay. However, some rooms fall short of the high expectations set by promotional photos with several guests citing issues like cracked tiles, peeling wallpaper and damaged furniture. Cleanliness is inconsistent with reports of dirty floors, unpleasant odors and mold in some bathrooms. While some rooms are clean and equipped with necessary items, others lack basic amenities like mirrors and sufficient plug sockets.
Cleanliness emerges as a recurrent area in need of improvement. While some guests found their rooms clean and comfortable with well-maintained bedding, numerous reviews point out issues such as mold, stained mattresses and less than thorough cleaning, suggesting that a deeper and more consistent cleaning schedule is necessary.
The staff of Pałac Dąbrowa receive mostly positive remarks for being friendly, polite and helpful. However, issues arise with their availability, as guests sometimes struggle to contact staff members, particularly during non-working hours or in urgent situations. The hotel primarily relies on phone communication, which can be challenging for non-Polish speakers, though the check-in process via SMS codes is generally smooth.
Pałac Dąbrowa's WiFi service is highly praised with most guests experiencing reliable and well-functioning internet access. While occasional issues with signal strength and stability were noted, the overall sentiment remains positive.
Parking at Pałac Dąbrowa is highlighted as a significant benefit with ample, easily accessible parking space available free of charge. The quiet neighborhood and convenient parking contribute to a hassle-free experience for guests.
The comfort of the beds receives favorable mentions for the soft and thick mattresses, aiding restful sleep. However, concerns about the condition and hygiene of the beds are not uncommon with reports of stains, squeaky or broken beds and an overall worn-out feel affecting some guests' experiences.
In summary, Pałac Dąbrowa's excellent location, pleasing aesthetics, dining experience and general amenities like good WiFi and parking render it a recommended choice for stays in Silesia. However, addressing issues in room maintenance, cleanliness, staff responsiveness and bed condition would greatly enhance the overall guest experience. Show more
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Categories
Dog Friendly Inn
Inn with Parking
Cheap Inn
Room Types
Twin RoomThis twin room has a flat-screen TV
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower. This triple room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 3 beds.
Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a shower. This quadruple room has a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 4 beds.
Single RoomOffering free toiletries, this single room includes a private bathroom with a shower. This single room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. This double room has a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Double Room with Private External BathroomOffering free toiletries, this double room includes a private bathroom with a shower. This double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.
Guest Reviews
7.4
Good
Location
Pałac Dąbrowa enjoys a prime location in the city center, making it exceptionally convenient for travelers. It's situated near the main train station and Dąbrowa Centrum bus stop, ensuring easy access to public transportation. Guests appreciate its proximity to shops, bars and cafes with popular locations like the Sosnowiec shopping center and Bedronka supermarket within walking distance. The hotel's central position is ideal for exploring the Silesian agglomeration and nearby towns.
The property itself is noted for its beautiful exterior and quiet, peaceful surroundings, providing a pleasant atmosphere for relaxation. Many reviewers highlight the ample and convenient parking options, often available right in front of the entrance, adding to the overall ease of access. Guests also commend the good contact with the property manager and the straightforward, remote check-in process using door codes.
For those traveling with pets, the hotel is dog-friendly, enhancing its appeal. Although the absence of a kitchen annex is mentioned as a downside for meal preparation, the overall value for money is considered excellent. Comfortable beds, clean and spacious rooms and the architectural charm of the manor house further contribute to its favorable reviews.
In summary, Pałac Dąbrowa's excellent location, coupled with reasonable pricing and adequate amenities, make it a highly recommended choice for both short and extended stays in Silesia.
Breakfast
At Pałac Dąbrowa, guests have shared mixed experiences regarding breakfast. Some guests appreciated the delicious meals offered, including both dinner and breakfast, acknowledging the quality and taste. However, several reviews reveal that breakfast is not always available or provided and can be booked only for small groups with prior reservation. This has caused inconvenience for some guests who were unable to partake in breakfast at the hotel. Overall, while the food quality is praised, the availability and ease of obtaining breakfast could be improved.
Dinner
Pałac Dąbrowa offers its guests a dining experience that is highly regarded for its delicious cuisine. Visitors consistently praise the food served in the hotel’s restaurant, noting that both dinner and breakfast are exceptionally tasty. The restaurant, located downstairs, attracts attention for its good quality food and well-maintained environment. Guests appreciate the friendly and thorough service provided by the restaurant staff, enhancing their dining experience.
The overall impression of the restaurant is very positive with mentions of a clean and inviting atmosphere. However, some guests have noted that the restaurant closes earlier than they would prefer, presenting a bit of an inconvenience. Despite the absence of a kitchen annex for personal meal preparation, the presence of nearby dining options helps to alleviate this issue.
Overall, Pałac Dąbrowa's restaurant garners positive feedback for its culinary offerings and hospitable service, making dining a pleasurable part of the stay.
Rooms
Pałac Dąbrowa offers rooms that are generally spacious and equipped with practical amenities such as a fridge, microwave, kettle, tea and coffee. The hotel blends Palace-style decor with contemporary conveniences, making a stay fairly comfortable with features like private bathrooms and sometimes even a fan for added comfort. Guests often praise the ease of check-in via SMS codes and the property’s extensive parking facilities.
However, it appears the overall condition of the rooms may fall short of expectations based on the photos provided. Common complaints include a general need for renovation with issues such as cracked tiles, peeling wallpaper and damaged furniture. Cleanliness also appears inconsistent with some guests reporting dirty floors, bad smells and bathrooms with mold. Functional issues like non-working remotes and a lack of plugs are mentioned and soundproofing seems to be inadequate, which may affect sleep quality.
While some rooms are noted for being clean, warm and equipped with necessary items, others report subpar upkeep and a lack of basic items such as mirrors, coat hangers and sufficient plug sockets. Bathrooms, though functional, are often described as cramped. Overall, while the exterior and the idea of staying in a beautifully styled palace are appealing, the actual room conditions might not always meet guests' expectations.
Beds
Guests of Pałac Dąbrowa have shared mixed experiences regarding the hotel’s beds. On the positive side, many have found the mattresses to be very soft and comfortable, contributing to a good night's sleep. Comments frequently highlighted the comfort of the beds with some praising the thickness and softness of the mattresses, which many found conducive to restful sleep. The beds’ comfort seems to be a strong point for several visitors with multiple mentions of them being quite comfortable and people enjoying their rest.
However, not all feedback was favorable. Many guests reported concerns about the condition and hygiene of the beds. Issues such as stains on the mattresses, dirty bed linen and squeaky beds were common complaints. Some even encountered broken beds with springs sticking out, making for an uncomfortable and unpleasant sleeping experience. Others noted that the beds were heavily worn and sometimes on wheels, which contributed to an overall feeling of discomfort. Additionally, the thin walls and lack of soundproofing affected the overall bedroom experience for some visitors.
Overall, while the comfort of the beds at Pałac Dąbrowa generally received positive remarks, the hotel needs to address certain maintenance and cleanliness issues to ensure a consistently comfortable stay for all guests.
Cleanliness
Pałac Dąbrowa has received mixed reviews concerning cleanliness, emphasizing a need for improvement in several areas. Guests highlighted various issues, including mold on ceilings, peeling wallpaper and cobwebs. The condition of the mattresses, bed frames and towels were frequently criticized with remarks about stains and a lack of thorough cleaning. Bathrooms and showers were described as particularly problematic with mold, dirt and damaged furnishings often mentioned. Reviews noted that floors were not cleaned adequately with dirt, sand and leftover food found under the beds.
Specific complaints included dirty refrigerators, kettles, curtains and a general accumulation of dust on decorations and surfaces. There were also remarks about an unpleasant odor in some rooms and bathrooms, likely from pipe issues. Some guests noted dirty and unwashed furniture, sticky floors and trash in the carpet, suggesting that the property might benefit from a deeper and more consistent cleaning schedule.
However, not all feedback was negative. Some guests did find their rooms clean and comfortable with mentions of clean bedding and towels. A few reviews noted that room cleanliness was maintained well and some guests found the beds clean and neatly ironed. Despite this, the recurring theme across the reviews suggests that Pałac Dąbrowa could greatly improve the overall guest experience by addressing the highlighted cleanliness concerns.
Staff
Located in a serene setting, Pałac Dąbrowa offers a cozy and tidy atmosphere at a reasonable price, which many guests find inviting. The hotel staff is often described as friendly, polite and very helpful with particular appreciation for their considerate and kind approach. Check-in processes are generally smooth, facilitated by convenient SMS codes.
However, there are some notable issues with the availability and responsiveness of the staff. On several occasions, guests have reported difficulties in contacting staff members, especially during non-working hours or in urgent situations such as dealing with disruptive guests or reporting maintenance issues. The hotel appears to have limited in-person staff presence, relying primarily on phone communication, which can be a challenge for non-Polish speaking guests.
Despite these challenges, the reception staff, when available, receive positive remarks for their understanding and prompt assistance. The housekeeping staff maintains cleanliness diligently, often starting their work early in the morning. However, the technical department and maintenance responses are reported to be slow or non-existent, which can affect the comfort of the stay, such as the reported issues with warm water.
In summary, Pałac Dąbrowa has the potential for a pleasant stay, thanks to its considerate staff and easy check-in process. Yet, the lack of consistent and accessible staff presence remains a significant area for improvement.
Wi-Fi
The reviews for Pałac Dąbrowa highlight predominantly positive experiences with the hotel's WiFi service. Guests repeatedly mention that WiFi was provided free of charge and that it generally worked very well, describing it as perfect in some cases. Many appreciated the very good WiFi connection. Additionally, the hotel sends an SMS before arrival with all the necessary information, including the WiFi password, which adds to the convenience. While most reviews are favorable, a few guests noted that the WiFi was either not very strong or very erratic. Despite these occasional issues, the overall sentiment towards the WiFi service remains largely positive.
Parking
Pałac Dąbrowa offers an outstanding parking experience, frequently praised by guests. One of the hotel's most appreciated features is its ample parking space, ensuring that visitors never struggle to find a spot. The spacious parking lot is characterized as large and free, including private parking right by the entrance. The convenience of easy in-out access is another standout benefit.
Guests regularly note the quiet neighborhood surrounding the hotel, contributing to a peaceful and hassle-free parking experience. The consistently available ample parking space receives high marks, making the overall stay at Pałac Dąbrowa much smoother. Despite occasional full capacity, the hotel provides clear information to ensure guests can easily locate their rooms. This thoughtful accommodation combines with the great location to deliver a comfortable and convenient visit.
No, Pałac Dąbrowa doesn't have any pool.
No, a spa isn't available at Pałac Dąbrowa.
Yes, Pałac Dąbrowa welcomes dogs.
Yes, parking facilities are available at Pałac Dąbrowa.