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Summary of reviewsThe ESKBANK Hotel - Rathan House is lauded for its ideal location, comfortably nestled within picturesque surroundings that blend tranquility with accessibility. Its proximity to Edinburgh, complemented by convenient bus access, positions it as an excellent choice for those eager to explore the city without hassle. Additionally, the hotel is near local shops, restaurants, and the Pentland Hills regional park, offering various recreational opportunities.
Guests are welcomed warmly into a haven of hospitality where friendly hosts Ewan and Irene elevate the stay with their engaging personalities and depth of local knowledge. Their accommodating nature, including attention to dietary needs, and the welcoming presence of their dogs create a unique, homely environment. The staff's attentiveness ensures visitors feel both at ease and prepared for their adventures in and around Edinburgh.
The breakfast experience at Rathan House is a standout feature, with its unique and varied menu drawing significant praise. The convivial atmosphere around a large communal table fosters a sense of community, further enriched by Ewan's entertaining stories about Scottish culture. Guests enjoy a hearty and fresh start to their day, with options ranging from traditional Scottish fare to continental choices, all thoughtfully prepared.
Rooms at the hotel cater to comfort and convenience, consistently receiving high marks for cleanliness and well-considered amenities. The spacious accommodations—boasting lovely views of the garden and countryside—afford guests restful nights. While some beds and pillows may appear dated, they are generally comfortable, with adjustable warmth settings adding to the coziness. Cleanliness across the hotel is meticulously maintained, enhancing the inviting ambiance.
The hotel boasts ample, free, and safe parking, contributing to an effortless stay for those traveling by car. Despite some beds showing signs of wear, the accommodation maintains a generally high comfort standard. Remarkably dog-friendly, Rathan House offers an expansive garden for pets, and the presence of the hosts' dogs enriches the amicable atmosphere, making it a highly appealing choice for guests with furry companions.
Overall, The ESKBANK Hotel - Rathan House presents a compelling blend of strategic location, superb hospitality, and engaging amenities, making it a desirable destination for a weekend escape or a longer retreat. Show more
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Guest House with Parking
This guesthouse in Dalkeith is included in the list of accommodations in Midlothian that offer parking facilities. It provides guests with the convenience of parking during their stay.
Guest House where Extra Health & Safety Measures Have Been Taken
This guesthouse likely implements detailed cleaning and disinfection procedures, particularly in guest accommodations and common areas. Staff are likely trained in hygiene practices, and measures are in place to encourage social distancing. Hand sanitizing stations are likely available throughout the property.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other Door code entry to house and room with written instructions for everything else on bed
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 60%% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Visitscotland protocols
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Bufet breakfast
Has the hotel closed during the pandemic? Yes Reopening Date: July, 13 2020
Additional Information: In summer we can offer al fresco breakfasts.
Answers last updated by The ESKBANK hotel - Rathan House
Family Room (2 Adults + 2 Children)A family room with a Victorian styled bed and bunk beds. The room also features a Freeview TV, tea and coffee making facilities and an en suite shower.
Family Room (2 Adults + 2 Children)A large ground floor room with French windows to the garden and croquet lawn. The beds have firm memory foam mattresses, a Freeview TV, tea and coffee making facilities and an en suite shower.
Double RoomThis room features a south facing view the over walled garden and croquet lawn. It includes a Freeview TV, tea and coffee making facilities and an en suite shower.
Single RoomA ground floor room code lock entry. This room contains a memory foam and spring mattress, a built in wardrobe, a Freeview TV, tea and coffee making facilities and an en suite shower.
Guest Reviews
8.3
Very Good
Location
Nestled in a serene setting, The ESKBANK hotel - Rathan House offers guests a superb blend of comfort and convenience. The hotel's location is highly praised for its easy access to Edinburgh, with a bus stop just a few meters away providing frequent and direct services to the city center. This makes it an ideal choice for visitors keen on exploring the bustling attractions of Edinburgh without the hassle of parking or long travel times. The hotel is surrounded by beautiful grounds and is within a short walking distance to local shops and restaurants. For those looking to explore further afield, the hotel's proximity to the Pentland Hills regional park offers excellent opportunities for outdoor activities. With Dalkeith Town center a mere five-minute walk away, guests can enjoy the tranquility of a quiet neighborhood while being within reach of local amenities. Overall, the combination of a prime location, ease of travel, and picturesque surroundings makes The ESKBANK hotel - Rathan House a desirable destination for a weekend getaway or a longer stay.
Breakfast
The breakfast experience at The ESKBANK Hotel - Rathan House is widely praised for its uniqueness and variety, bringing joy to guests each morning. Each day offers a delightful surprise, with a menu that includes plentiful and locally sourced dishes, featuring traditional Scottish elements and various smoked fish dishes that are both interesting and flavorful. The breakfast service is noted for its convivial atmosphere, served at a large table that encourages interaction among guests, enhancing the sense of community. Ewan, the knowledgeable host, entertains diners with captivating stories about Scottish culture and history, adding to the overall experience. Guests have appreciated the fresh offerings, which include not only hearty Scottish breakfasts but also options like fresh fruit, muffins, and continental choices, all thoughtfully prepared. Although breakfast is only served at 8:45 AM, this time frame ensures that everything is freshly purchased and of excellent quality. The dining setting, with its traditional family portraits, complements the authenticity of the meal, making it a memorable start to the day for visitors.
Rooms
Rathan House at The ESKBANK hotel offers guests an inviting and comfortable stay with rooms that consistently receive praise for their cleanliness and well-thought-out amenities. Many travelers appreciate the spaciousness and well-equipped nature of the accommodations, which cater to families and individuals alike. Guests frequently highlight the lovely views, particularly those facing the garden and countryside, providing a peaceful environment conducive to restful nights. The building itself is described as very nice, with an added bonus of great parking facilities. While some reviews mention the beds and pillows may be a bit dated, the overall impression remains positive, with comfortable beds and additional thoughtful extras enhancing the experience. The hotel's strategic location adds to the convenience, making it a suitable choice for various needs. With its serene garden and overall high standard of cleanliness, Rathan House at The ESKBANK hotel ensures guests feel right at home.
Beds
The ESKBANK hotel at Rathan House receives varied feedback regarding its beds, with many guests highlighting positive aspects. Overall, the beds are described as comfortable, with several reviewers noting their satisfaction with the level of firmness, not being too hard or too soft. The bedding is appreciated for its quality, contributing to a cozy and pleasant sleep experience. A particular mention is made of the beds being equipped with a switch to make them warm, enhancing the overall comfort during a stay. However, a few reviews indicate that some mattresses are uncomfortable and may require an update, suggesting that while the guesthouse generally maintains a high standard of comfort, certain rooms may benefit from improvements.
Cleanliness
The ESKBANK Hotel - Rathan House has received numerous positive remarks concerning its cleanliness, setting a high standard across its facilities. Guests commend the hotel for its very clean and well-maintained rooms, highlighting the comfort and thoughtful design that enhance the overall experience. The cleanliness is consistently praised, with terms like "spotlessly clean" frequently mentioned, indicating meticulous attention to detail. The common areas, such as the breakfast room, also meet cleanliness expectations, although one guest noted it could feel fresher. Overall, the cleanliness, combined with friendly staff and convenient amenities, leaves a lasting good impression on visitors.
Staff
Nestled in the heart of the city, The ESKBANK Hotel - Rathan House is renowned for its remarkable hospitality, thanks in part to the warm and engaging hosts, Ewan and Irene. Their friendly and personable nature leaves a lasting impression on guests, elevating the overall experience of staying at the hotel. Ewan, with his wealth of knowledge about the history of Scotland and an impressive repertoire of local stories and funny anecdotes, adds a unique charm to every interaction. Both Ewan and Irene are lauded for being not only kind and generous but also discreet and attentive, effortlessly creating a fantastic atmosphere that seems to win over every visitor.
The hosts are celebrated for being extremely accommodating, catering to guests' various needs, including specific dietary requirements. Ewan and Irene's welcoming demeanor, coupled with their ability to provide useful tips for exploring the city, ensures guests feel right at home and well-prepared for their adventures. The friendly presence of the hotel staff, along with the delightful company of the owners' dogs, further enhances the inviting environment at Rathan House. With such personable and knowledgeable hosts, a stay here promises to be not only pleasant but also enriched by the engaging conversations and exceptional service that define The ESKBANK Hotel.
Parking
The parking situation at The ESKBANK hotel - Rathan House is largely praised for its convenience and accessibility. Guests appreciate the ample space available, allowing for easy parking right in front of the hotel entrance. The onsite parking is both free and considered safe, providing a hassle-free experience for travelers with vehicles. While there is an exit onto a busy road, this doesn't seem to deter guests from highlighting the parking as a positive aspect of their stay. Overall, the availability of adequate, free parking contributes to a comfortable and accessible environment for those visiting the hotel.
Dog Friendly
The ESKBANK Hotel - Rathan House offers a welcoming environment for dogs and their owners, making it an ideal choice for guests traveling with their furry companions. The hotel features an expansive and well-maintained garden, providing a safe and enjoyable space for dogs to roam freely. The garden is particularly appreciated by dog owners for its beauty and convenience, ensuring a peaceful setting that complements the stay.
The hotel's dog-friendly atmosphere is enhanced by the presence of the landlord's own dogs, adding to the convivial vibe and allowing guests to interact with these playful animals. Flora, the owners' retriever, receives praise for her delightful and friendly nature, becoming a highlight for many guests. With such caring hosts and a charming dog team, the services at The ESKBANK Hotel make it a preferred destination for those seeking a comfortable stay while attending to veterinary needs or simply enjoying time with their pets.
No, The ESKBANK hotel - Rathan House doesn't have any pool.
No, a spa isn't available at The ESKBANK hotel - Rathan House.
Yes, The ESKBANK hotel - Rathan House welcomes dogs.
Yes, parking facilities are available at The ESKBANK hotel - Rathan House.
No, The ESKBANK hotel - Rathan House doesn't have a gym.