Sheraton Dallas Hotel by the Galleria

Dallas 32.92654000, -96.82489400 , 4801 Lbj Freeway (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Sheraton Dallas Hotel by the Galleria garners positive reviews for its prime and convenient location. Situated near the Galleria Mall and just ten minutes from downtown Dallas, it offers guests easy access to a wide range of shopping, dining and entertainment options. The proximity to the airport adds to the travel convenience, making it an attractive choice for both new and returning visitors. Guests find the property clean and beautiful with an excellent price-quality ratio.

The breakfast offerings receive mixed feedback. Many guests appreciate the plentiful options and good quality, especially enjoying the club lounge and freshly prepared fruits. The breakfast is generally considered good and fairly priced, suitable for families. However, some guests felt it could be improved or included in the stay due to its basic nature and occasional subpar items.

Rooms are frequently praised for being spacious, tastefully decorated and exceptionally clean, offering a calm atmosphere and comfortable beds which contribute to a restful stay. Although a few guests mentioned cramped bathrooms, the overall sentiment towards the room quality remains positive.

Cleanliness is consistently highlighted with many guests noting the spotless environment and effective air conditioning. The friendly and accommodating staff further enhance the welcoming atmosphere, significantly contributing to the positive guest experience.

The staff at the Sheraton Dallas Hotel by the Galleria receive high praise for their exceptional service and professionalism. Visitors appreciate the helpfulness and friendliness of all employees with specific individuals often recognized for their remarkable contributions. The staff’s willingness to go above and beyond creates a lasting positive impression.

Parking at the hotel is ample and easily accessible, albeit with an additional cost of $12 per night. While some guests find this fee high, most find the parking process straightforward and hassle-free.

The beds at the Sheraton Dallas Hotel by the Galleria are a standout feature with many guests highlighting their exceptional comfort and quality. The appealing ambiance of the hotel's lobby also contributes to the overall pleasant experience.

Overall, the Sheraton Dallas Hotel by the Galleria is favored for its excellent location, clean and comfortable rooms and outstanding staff service, providing a highly satisfactory stay for its guests.
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Categories
Hotel near Golf Courses
This hotel is mentioned in a list of 'Golf Hotels' in Dallas, indicating its appeal to golf travelers seeking accommodations in the city.

Hotel with Free Wi-Fi
The Sheraton Dallas Hotel offers fast and reliable wireless internet service in guestrooms. The hotel has upgraded its access technology to meet customer demand for faster connectivity.

Hotel with Gym
The hotel has a fitness center available for guests. It is equipped to provide a good workout experience.

Hotel with EV Charging Stations
This hotel offers EV charging stations, including Tesla Destination chargers.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Guest Room, 1 King The private pool is the special feature of this double room. Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a washing machine, a private entrance, a tea and coffee maker as well as a quiet street view. The unit offers 1 bed.

Guest room, 2 Double Guests will have a special experience as the double room features a private pool. Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a washing machine, a private entrance, a tea and coffee maker as well as a quiet street view. The unit has 2 beds.

Club level, Guest room, 1 King Guests will have a special experience as this double room features a private pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a washing machine, a private entrance, a tea and coffee maker as well as city views. The unit offers 1 bed.

Club level, Guest room, 2 Double This double room's standout feature is the private pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a washing machine, a private entrance, a tea and coffee maker as well as city views. The unit has 2 beds.

Club level, Junior Suite, 1 King This double room features a private pool. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a washing machine, a private entrance, a tea and coffee maker as well as city views. The unit has 1 bed.

Junior Suite, 1 King This double room provides a private pool. Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a washing machine, a private entrance, a tea and coffee maker as well as a quiet street view. The unit offers 1 bed.

King Room with Roll-in Shower - Mobility Accessible The spacious double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Traditional, Guest room, 1 King (Mobility and Hearing Accessible w/Roll-in Shower) The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
Sheraton Dallas Hotel by the Galleria boasts a prime and convenient location that appeals to a variety of travelers. Situated close to the Galleria Mall and about ten minutes from downtown Dallas, it offers easy access to shopping, dining and entertainment options. Guests appreciate the central area, noting that it suits their needs well and the hotel's proximity to the airport adds an extra layer of convenience. The property itself is clean and beautiful, providing comfort and ample amenities. The combination of an excellent price for the quality and location makes it an attractive choice for both new and returning visitors.

Breakfast
Guests at the Sheraton Dallas Hotel by the Galleria have had mixed experiences with the hotel's breakfast offerings. On a positive note, many appreciated the tasty and plentiful breakfast options with several reviews highlighting the good quality and variety available. Guests especially enjoyed the club lounge and noted the inclusion of prepared fruits, adding a pleasant touch to the morning meal. The breakfast was deemed good and fair-priced with some guests emphasizing its suitability for families.

However, there were several criticisms. Some found the breakfast buffet to be unappealing and very basic, feeling it wasn’t worth the price. Complaints included runny eggs and terrible plant-based sausages. Others felt that for its cost, the breakfast could be significantly improved or ideally included in the stay. Despite these criticisms, some guests still found the breakfast to be a positive aspect of their stay, considering it good by American standards.

Rooms
The Sheraton Dallas Hotel by the Galleria offers spacious and tastefully decorated rooms that guests frequently praise for their cleanliness and comfort. Many highlight how comfortable the beds are, which contributes to a restful stay. The rooms are not only clean but also available for last-minute bookings, adding to the hotel's convenience. The overall vibe of the hotel is described as cool and calm, further enhancing the guest experience. Despite some mentions of cramped bathrooms and bathtubs, the majority of guests find the accommodation satisfactory. Additionally, the hotel's friendly staff and excellent location make it a favorable choice for travelers.

Beds
Guests have consistently praised the Sheraton Dallas Hotel by the Galleria for its exceptional bed comfort. Many described the beds as comfortable to the extent that it contributed significantly to their overall restful experience. The mattresses received commendations for their quality with some guests highlighting that they appreciated the firmness. The positive feedback indicates that the beds at this hotel stand out as a notable feature, ensuring a pleasant and restful stay. Additionally, the hotel's lobby has been noted for its appealing ambiance.

Cleanliness
The Sheraton Dallas Hotel by the Galleria generally receives favorable reviews for its cleanliness. Guests consistently highlight the hotel's cleanliness and spacious rooms, noting that the air conditioning and environmental control are excellent. The staff is also often described as very sweet and friendly, contributing to a comfortable and welcoming atmosphere. The hotel offers comfortable beds and a nice, clean environment that leaves a positive impression on its guests. While a few reviews mention that the rooms were not perfectly clean, the overall sentiment leans heavily towards satisfaction with the cleanliness and comfort provided by the hotel.

Staff
At the Sheraton Dallas Hotel by the Galleria, guests consistently praise the exceptional service and professionalism of the staff. Visitors appreciate the helpfulness and friendliness of everyone from the front desk to the restaurant servers. The staff's willingness to go above and beyond leaves a lasting impression with specific mentions of individuals like Ms. Tia, Rob, Allie and Zoe, who are recognized for their remarkable service. The reception staff's availability and the cooperative nature of the team add to the positive experience, making the hotel highly recommended for a stay. The welcoming atmosphere and accommodating nature of the staff contribute significantly to the hotel's appeal, alongside its excellent breakfast options, great location and nice property.

Parking
The Sheraton Dallas Hotel by the Galleria offers ample and easily accessible parking options for guests, making the process hassle-free. The parking facilities are straightforward to locate and there's plenty of space available. However, be prepared for additional costs as parking is not included in the room rate and is charged at $12 per night. Some guests feel that this fee is high, particularly given that the parking is not covered and the hotel is not within walking distance of the Galleria. Moreover, a few guests have encountered issues with being charged multiple times, suggesting a need for more attention to the billing process. The parking lot, while functional, could benefit from some improvements to enhance overall guest satisfaction.


Yes, Sheraton Dallas Hotel by the Galleria has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Sheraton Dallas Hotel by the Galleria.

Yes, Sheraton Dallas Hotel by the Galleria welcomes dogs.

Yes, parking facilities are available at Sheraton Dallas Hotel by the Galleria.

Yes, Sheraton Dallas Hotel by the Galleria has a gym.

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