Four Points by Sheraton Dar es Salaam New Africa
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Summary of reviewsFour Points by Sheraton Dar es Salaam New Africa garners commendable reviews across several categories, contributing to a well-rounded and positive guest experience. The hotel's prime location in downtown Dar es Salaam offers convenience, particularly for those visiting the ferry terminal for Zanzibar and easy access to city amenities and the Azam Marine. Though it may be slightly distant from the airport, its central positioning and well-maintained infrastructure make it an ideal base for both business and leisure travelers.
Guests frequently praise the breakfast experience, describing it as delicious and perfect with a vast and varied buffet that caters to different dietary needs, including vegetarians. The quality of the food and the attentive service from the restaurant staff and chef enhances the overall dining experience. Dinner also receives high marks with excellent food quality, variety and attentive service. The seafood restaurant, in particular, is highlighted for its well-prepared dishes. Despite some occasional disappointments and limited menu options in the evening, the overall dining experience is satisfying and considered good value for money.
The rooms are widely appreciated for their spaciousness, cleanliness and modern amenities. Comfortable beds, well-maintained bathrooms and thoughtful comforts contribute to a restful stay. Many guests also enjoy sea views from their rooms, adding to their satisfaction. Although there are occasional minor issues, such as smaller room sizes or the presence of cockroaches, the majority of reviews reflect positive experiences with the accommodation.
Cleanliness is a standout feature of the hotel with guests frequently mentioning the very clean and well-maintained rooms and facilities. This impeccable cleanliness, combined with the diverse breakfast offerings and reliable WiFi, ensures a comfortable stay. Although there are isolated comments about the WiFi speed and some connectivity issues, it generally meets guest expectations.
One of the most highlighted aspects of Four Points by Sheraton Dar es Salaam New Africa is its exceptional staff. Guests frequently commend the friendliness, professionalism and attentiveness of the team with staff members often going the extra mile to accommodate and assist guests. Individual employees, such as Vishal and Pankaj, receive special mentions for their exceptional service.
Overall, Four Points by Sheraton Dar es Salaam New Africa excels in location, cleanliness, dining experiences, room comfort and service, making it a top recommendation for travelers to Dar es Salaam.
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Guests frequently praise the breakfast experience, describing it as delicious and perfect with a vast and varied buffet that caters to different dietary needs, including vegetarians. The quality of the food and the attentive service from the restaurant staff and chef enhances the overall dining experience. Dinner also receives high marks with excellent food quality, variety and attentive service. The seafood restaurant, in particular, is highlighted for its well-prepared dishes. Despite some occasional disappointments and limited menu options in the evening, the overall dining experience is satisfying and considered good value for money.
The rooms are widely appreciated for their spaciousness, cleanliness and modern amenities. Comfortable beds, well-maintained bathrooms and thoughtful comforts contribute to a restful stay. Many guests also enjoy sea views from their rooms, adding to their satisfaction. Although there are occasional minor issues, such as smaller room sizes or the presence of cockroaches, the majority of reviews reflect positive experiences with the accommodation.
Cleanliness is a standout feature of the hotel with guests frequently mentioning the very clean and well-maintained rooms and facilities. This impeccable cleanliness, combined with the diverse breakfast offerings and reliable WiFi, ensures a comfortable stay. Although there are isolated comments about the WiFi speed and some connectivity issues, it generally meets guest expectations.
One of the most highlighted aspects of Four Points by Sheraton Dar es Salaam New Africa is its exceptional staff. Guests frequently commend the friendliness, professionalism and attentiveness of the team with staff members often going the extra mile to accommodate and assist guests. Individual employees, such as Vishal and Pankaj, receive special mentions for their exceptional service.
Overall, Four Points by Sheraton Dar es Salaam New Africa excels in location, cleanliness, dining experiences, room comfort and service, making it a top recommendation for travelers to Dar es Salaam.
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Guest Reviews
Located in the heart of Dar es Salaam, Four Points by Sheraton New Africa boasts an exceptional and convenient location, particularly noted for its proximity to the ferry terminal for Zanzibar. Guests frequently commend the hotel's strategic downtown positioning, making it an ideal base for both business and leisure travelers. The hotel offers easy access to the city's amenities and is close to the Azam Marine. While it might be slightly distant from the airport for early flights, its central location within the city compensates for this minor inconvenience. Visitors appreciate the short walk to the port and the well-maintained infrastructure, contributing to a comfortable stay. The staff also receive high praise for their friendliness and exceptional service, enhancing the overall experience.
The breakfast experience at Four Points by Sheraton Dar es Salaam New Africa receives overwhelmingly positive reviews from guests. Descriptions such as delicious, scrumptious and perfect highlight the high quality of the meals. Guests appreciate the variety and fresh ingredients, noting the selection is not only extensive but also caters well to vegetarians, providing a good comfort level. The breakfast buffet often exceeds expectations and is frequently considered one of the best with a well-presented spread that sets a standard for hotel breakfasts. Additionally, the exceptional service provided by the restaurant staff and the attentive chef, who ensures all is satisfactory, enhances the overall dining experience. Despite some comments about the cost, the breakfast quality, including both the food and staff service, contributes significantly to guests' positive dining experiences at this hotel.
Dinner at 'Four Points by Sheraton Dar es Salaam New Africa' consistently received high praise for its excellent food quality and variety. Guests particularly enjoyed the good quality foods and the chef's amazing culinary skills, often noting that the chef was always willing to accommodate special requests for breakfast and dinner off the menu. The seafood restaurant was highlighted for its well-prepared dishes and helpful, lovely staff, making it a standout choice. Despite some feedback indicating occasional disappointments and limited menu options in the evening, the overall dining experience was described as value for money with a notable BBQ dinner that exceeded expectations. Dinners offered a diversified and enjoyable array of options, complementing the highly appreciated breakfast buffet. The restaurant's impressive service quality only added to the positive dining encounters at the hotel.
The rooms at Four Points by Sheraton Dar es Salaam New Africa are consistently praised for being spacious, clean and modern. Guests frequently highlight the comfortable beds, which contribute to a restful stay. The rooms are well-maintained with clean and nicely designed bathrooms. They are equipped with all the necessary comforts and facilities, ensuring convenience for travelers. Many guests also appreciated the sea views from their rooms, which added a special touch to their experience. Despite occasional comments about smaller room sizes or the presence of cockroaches, most reviews reflect satisfaction with the cleanliness, modernity and overall comfort of the accommodations. The air conditioning is noted as powerful and the hotel's rooms are described as sleek and stylishly put together. Overall, the comfortable and clean rooms, combined with thoughtful amenities, make for a pleasant stay.
The beds at Four Points by Sheraton Dar es Salaam New Africa are consistently praised for their comfort. Many guests highlight the very comfortable and super comfy beds, along with outstanding bedding. The rooms are described as comfortable and well-equipped, contributing to a pleasant stay. The reviews frequently mention the exceptionally comfortable beds and pillows, which add to the overall positive experience at the hotel.
Travelers to the Four Points by Sheraton Dar es Salaam New Africa will find a modern and well-equipped establishment with commendable cleanliness. Guests frequently highlight the very clean rooms and overall facility, ensuring a comfortable stay. The accommodation boasts clean, spacious and well-maintained rooms with comfortable bedding. The hotel is centrally located, making it a convenient choice for visitors.
Cleanliness is a standout feature, often mentioned alongside the hotel's diverse breakfast offerings and reliable WiFi. Despite an isolated note regarding unfriendly service from female front desk staff, the majority of reviews praise the exceptionally friendly and helpful staff, enhancing the overall positive experience. In summary, the Four Points by Sheraton Dar es Salaam New Africa excels in cleanliness, comfort and service, making it a top recommendation for travelers.
The Four Points by Sheraton Dar es Salaam New Africa boasts a highly commendable team that consistently receives praise from its guests. Visitors frequently highlight the friendliness and kindness of the staff, noting their attentive and accommodating nature. The team is described as exceptionally friendly, always willing to go the extra mile to assist guests, making them feel genuinely cared for.
Professionalism is another standout quality with many mentioning the well-trained and knowledgeable staff who provide very good and personal service. Several reviews emphasize just how helpful the staff members are, often describing their service as amazing, warm and welcoming. Special mentions often go to specific employees like Vishal and Pankaj, showcasing individual recognition for exceptional service.
Overall, the staff's combination of friendliness, professionalism and attentiveness creates a positive and memorable experience for guests, contributing significantly to the hotel's appeal.
The WiFi at Four Points by Sheraton Dar es Salaam New Africa receives mixed feedback from guests with positive remarks highlighting its reliability and strong connection. Some guests have praised the WiFi, describing it as good and great and noted its dependable performance once properly configured. Additionally, the hotel's overall package, including comfort, cleanliness and friendly staff, complements the decent internet service. However, there are some concerns about the WiFi speed not being up to standard and occasional connectivity issues, which have caused inconvenience for some guests. On the whole, while the WiFi generally meets expectations, there are areas for improvement to fully align with the hotel's other high-quality offerings.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Cleanliness is a standout feature, often mentioned alongside the hotel's diverse breakfast offerings and reliable WiFi. Despite an isolated note regarding unfriendly service from female front desk staff, the majority of reviews praise the exceptionally friendly and helpful staff, enhancing the overall positive experience. In summary, the Four Points by Sheraton Dar es Salaam New Africa excels in cleanliness, comfort and service, making it a top recommendation for travelers.
Staff
Professionalism is another standout quality with many mentioning the well-trained and knowledgeable staff who provide very good and personal service. Several reviews emphasize just how helpful the staff members are, often describing their service as amazing, warm and welcoming. Special mentions often go to specific employees like Vishal and Pankaj, showcasing individual recognition for exceptional service.
Overall, the staff's combination of friendliness, professionalism and attentiveness creates a positive and memorable experience for guests, contributing significantly to the hotel's appeal.
Wi-Fi
Yes, Four Points by Sheraton Dar es Salaam New Africa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Four Points by Sheraton Dar es Salaam New Africa.
No, Four Points by Sheraton Dar es Salaam New Africa doesn't allow dogs.
No, parking facilities aren't available at Four Points by Sheraton Dar es Salaam New Africa.
Yes, Four Points by Sheraton Dar es Salaam New Africa has a gym.
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