The Grey Horse
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Summary of reviewsThe Grey Horse enjoys widespread praise for its advantageous location on the outskirts of Darlington. Visitors appreciate its proximity to local attractions like theatres, shops and amenities, coupled with the seamless availability of parking. The tranquil, picturesque village setting further adds to the charm, providing guests with a serene retreat in a convenient spot.
The hotel's rooms have been positively highlighted for their cleanliness and comfort. Spacious accommodations equipped with modern amenities such as tea and coffee facilities, smart TVs and toiletries create a welcoming stay for guests. Despite occasional mentions of areas requiring updates, such as tired decor and heating inconsistencies, the general sentiment celebrates the cleanliness and thoughtful furnishing of the rooms.
A standout feature of The Grey Horse is undoubtedly its staff. Frequent commendations highlight the friendliness, politeness and helpfulness of the team. The staff's commitment to providing a welcoming environment significantly enhances the guest experience, making visitors feel valued and comfortable. Even during challenging times, such as the absence of a chef, the staff's service remains commendable.
Dining at The Grey Horse receives mixed reviews. While many guests appreciate the delicious and reasonably priced food served at the pub, the inconsistent availability of meals due to staffing issues detracts from the experience. The lack of breakfast is a notable downside for many with some guests feeling misled by the advertised bed and breakfast service. Nonetheless, nearby dining alternatives help to mitigate this inconvenience for some.
Cleanliness throughout the hotel is generally praised with many guests noting the well-maintained and tidy rooms. Minor issues with deep cleaning and occasional noise might arise but don't significantly detract from the overall positive impression. Rooms are described as warm, comfortable and equipped with clean towels, enhancing the stay despite isolated maintenance concerns.
While beds receive mixed feedback with many guests noting comfort and cleanliness, there are several mentions of uncomfortable mattresses and lumpy pillows. This inconsistency points to an area needing improvement to ensure a uniformly pleasant stay.
Overall, The Grey Horse offers good value for money, especially appreciated for short stays or business trips. Realistic expectations about the level of accommodation help guests find satisfaction in the clean, friendly and convenient environment provided. With strategic improvements, particularly in dining consistency and bed quality, The Grey Horse could elevate its already commendable standing.
The hotel's rooms have been positively highlighted for their cleanliness and comfort. Spacious accommodations equipped with modern amenities such as tea and coffee facilities, smart TVs and toiletries create a welcoming stay for guests. Despite occasional mentions of areas requiring updates, such as tired decor and heating inconsistencies, the general sentiment celebrates the cleanliness and thoughtful furnishing of the rooms.
A standout feature of The Grey Horse is undoubtedly its staff. Frequent commendations highlight the friendliness, politeness and helpfulness of the team. The staff's commitment to providing a welcoming environment significantly enhances the guest experience, making visitors feel valued and comfortable. Even during challenging times, such as the absence of a chef, the staff's service remains commendable.
Dining at The Grey Horse receives mixed reviews. While many guests appreciate the delicious and reasonably priced food served at the pub, the inconsistent availability of meals due to staffing issues detracts from the experience. The lack of breakfast is a notable downside for many with some guests feeling misled by the advertised bed and breakfast service. Nonetheless, nearby dining alternatives help to mitigate this inconvenience for some.
Cleanliness throughout the hotel is generally praised with many guests noting the well-maintained and tidy rooms. Minor issues with deep cleaning and occasional noise might arise but don't significantly detract from the overall positive impression. Rooms are described as warm, comfortable and equipped with clean towels, enhancing the stay despite isolated maintenance concerns.
While beds receive mixed feedback with many guests noting comfort and cleanliness, there are several mentions of uncomfortable mattresses and lumpy pillows. This inconsistency points to an area needing improvement to ensure a uniformly pleasant stay.
Overall, The Grey Horse offers good value for money, especially appreciated for short stays or business trips. Realistic expectations about the level of accommodation help guests find satisfaction in the clean, friendly and convenient environment provided. With strategic improvements, particularly in dining consistency and bed quality, The Grey Horse could elevate its already commendable standing.
Small Inn
The Grey Horse is a bed and breakfast located in Haughton Green, offering a cozy and intimate stay. It provides a personal touch with comfortable accommodations, perfect for a relaxing getaway.
Cheap Inn
Guest Reviews
The Grey Horse enjoys a prime location on the outskirts of Darlington, making it an excellent choice for visitors seeking easy access to the town’s theatres, shops and other amenities. Guests praise the seamless parking and the fact that many facilities are within walking distance. The quiet, picturesque village setting adds to its charm, providing a serene backdrop for a comfortable stay.
Visitors consistently highlight the spacious and clean rooms, complemented by modern touches like tea and coffee facilities. The friendly and helpful staff contribute to a welcoming atmosphere, often noted as one of the standout features of the hotel.
Its strategic position also caters well to various needs, whether for a quick overnight stop on longer journeys or for attending local events, such as weddings. The convenience of nearby bus routes and proximity to major roads, including the motorway, make The Grey Horse easily accessible for all kinds of travelers.
For those who have family in the area or need a temporary residence during work trips, the location proves highly beneficial. Despite some mentions of limited meal services at certain times, the overall feedback strongly supports The Grey Horse as a well-located, comfortable and inviting place to stay.
Despite The Grey Horse being a charming and clean accommodation, guests noted a significant downside: the absence of breakfast. With consistent mentions of no breakfast being available, this lack has disappointed many who booked expecting bed and breakfast services. Some reviews mentioned that breakfast was advertised but ultimately not provided, leaving guests to seek alternatives locally. The hotel appears to be undergoing changes in kitchen staffing, contributing to the disruption in food services. While this situation was a letdown for several guests, some found it manageable to find breakfast options nearby. Nonetheless, the unavailability of breakfast remains a prominent concern among visitors.
The Grey Horse offers a mixed dining experience for its guests. On the positive side, several guests complimented the quality of the food served at the pub, describing it as delicious, tasty and reasonably priced. Patrons also appreciated the friendly and helpful staff, contributing to a pleasant atmosphere. However, some guests encountered challenges with dining options. For instance, there were instances when no meals were available due to the absence of a chef. Despite the lack of on-site dining, alternatives such as ordering pizza from a local place or arranging a takeaway were available, mitigating the inconvenience for some guests. While the dining experience can be delightful, availability can vary, so it's advisable to check in advance if meals are a priority for the stay.
The Grey Horse offers a variety of rooms that cater to different needs and preferences with cleanliness being a standout feature frequently mentioned by guests. Many rooms are described as clean, tidy and comfortable, boasting amenities such as smart TVs, tea and coffee facilities and small toiletries, which guests appreciate as thoughtful touches. Several reviews highlight the spaciousness and comfort of their accommodations, especially for family and group stays.
Despite the positive feedback on cleanliness and amenities, some rooms have been noted as tired-looking and in need of updating. Issues such as cold showers, insufficient heating and noise from the pub were mentioned by some guests, pointing to areas where improvements are needed. While many guests found the rooms sufficient and meeting their needs, the hotel could benefit from addressing maintenance concerns and modernizing certain aspects.
Overall, 'The Grey Horse' provides good value for money with its range of clean, cozy and adequately furnished rooms, making it a decent choice for travelers despite a few areas needing attention. The friendly staff and convenient amenities like on-site dining and parking enhance the overall experience.
The reviews of 'The Grey Horse' paint a mixed picture when it comes to the hotel's beds. On the positive side, several guests found the beds to be comfortable with clean and cosy rooms that provided a satisfactory level of comfort. It seems a number of visitors were able to enjoy a decent night's sleep, appreciating the general cleanliness of the bedding and the rooms.
However, a more significant number of reviews highlight serious issues regarding the bed quality. Many guests complained about uncomfortable mattresses, feeling the springs poking through, which led to a restless night. The pillows also received negative remarks for being lumpy and hard. Some found the bedding to be worn and not very clean. There were also mentions of noise disruptions at night, which further detracted from the sleeping experience.
In summary, while some guests found the beds at 'The Grey Horse' to be comfortable and clean, many others experienced discomfort due to poor mattress quality, lumpy pillows and cleanliness issues.
The Grey Horse hotel receives positive feedback for its cleanliness and friendly staff, making it a generally pleasant stay for most guests. Rooms are frequently described as very clean, spacious and comfortable with easy check-in and check-out processes. The staff are often highlighted as lovely and great fun, contributing to a welcoming atmosphere.
While many rooms and bathrooms are noted as exceptionally clean and tidy, certain areas like shower doors and skirting can be overlooked, leading to some isolated issues with black soap scum and mould. Despite these occasional lapses in deep cleaning, the overall maintenance of the rooms leaves a positive impression.
Guests appreciate the quiet environment and the fact that noise from the pub typically subsides around 11.30pm, though weekend noise can be a drawback. Rooms are also noted for being warm, comfortable and equipped with clean towels. However, heating issues and limited soundproofing can affect the experience for some.
In summary, The Grey Horse offers a clean, comfortable stay with excellent staff, though there are occasional minor issues with deep cleaning and noise levels.
The Grey Horse hotel has garnered significant praise for its exceptional staff, creating a welcoming and friendly atmosphere that guests have thoroughly appreciated. The staff have been consistently described as helpful, friendly and polite, ensuring a warm reception for all who stay. Whether it’s assisting with check-in or accommodating parking needs, the staff go above and beyond to make guests feel comfortable and valued.
Guests have noted that the hotel staff are not only professional but also personable, enhancing the overall experience with their pleasant demeanor and readiness to engage in conversation. The warm interactions aren't limited to the staff alone; the locals contribute to a friendly and inclusive environment, particularly in the bar area where bartenders and patrons alike are noted for their geniality.
Even in the absence of a chef, the staff have maintained a level of service that remains commendable, showing their commitment to the guests' satisfaction. From the reception to the bar, every encounter with the staff seems to echo the sentiment of fantastic service, making The Grey Horse a standout for those seeking a hospitable and relaxed stay.
The Grey Horse offers a mix of experiences, primarily highlighting good value for money and friendly staff. Many guests found the pricing pleasing and appreciated it for a quick overnight business stay. Several reviews noted excellent value for the price, making it an economical choice for travelers. The parking facilities, particularly for larger vehicles, received positive mentions. While some guests experienced issues with accessibility and unresponsiveness, the overall sentiment around the staff was friendly and accommodating. It seems that realistic expectations play a key role in guest satisfaction, as it can provide decent, clean and hygienic accommodation standards but may fall short of a more polished three-star hotel experience.
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Location
Visitors consistently highlight the spacious and clean rooms, complemented by modern touches like tea and coffee facilities. The friendly and helpful staff contribute to a welcoming atmosphere, often noted as one of the standout features of the hotel.
Its strategic position also caters well to various needs, whether for a quick overnight stop on longer journeys or for attending local events, such as weddings. The convenience of nearby bus routes and proximity to major roads, including the motorway, make The Grey Horse easily accessible for all kinds of travelers.
For those who have family in the area or need a temporary residence during work trips, the location proves highly beneficial. Despite some mentions of limited meal services at certain times, the overall feedback strongly supports The Grey Horse as a well-located, comfortable and inviting place to stay.
Breakfast
Dinner
Rooms
Despite the positive feedback on cleanliness and amenities, some rooms have been noted as tired-looking and in need of updating. Issues such as cold showers, insufficient heating and noise from the pub were mentioned by some guests, pointing to areas where improvements are needed. While many guests found the rooms sufficient and meeting their needs, the hotel could benefit from addressing maintenance concerns and modernizing certain aspects.
Overall, 'The Grey Horse' provides good value for money with its range of clean, cozy and adequately furnished rooms, making it a decent choice for travelers despite a few areas needing attention. The friendly staff and convenient amenities like on-site dining and parking enhance the overall experience.
Beds
However, a more significant number of reviews highlight serious issues regarding the bed quality. Many guests complained about uncomfortable mattresses, feeling the springs poking through, which led to a restless night. The pillows also received negative remarks for being lumpy and hard. Some found the bedding to be worn and not very clean. There were also mentions of noise disruptions at night, which further detracted from the sleeping experience.
In summary, while some guests found the beds at 'The Grey Horse' to be comfortable and clean, many others experienced discomfort due to poor mattress quality, lumpy pillows and cleanliness issues.
Cleanliness
While many rooms and bathrooms are noted as exceptionally clean and tidy, certain areas like shower doors and skirting can be overlooked, leading to some isolated issues with black soap scum and mould. Despite these occasional lapses in deep cleaning, the overall maintenance of the rooms leaves a positive impression.
Guests appreciate the quiet environment and the fact that noise from the pub typically subsides around 11.30pm, though weekend noise can be a drawback. Rooms are also noted for being warm, comfortable and equipped with clean towels. However, heating issues and limited soundproofing can affect the experience for some.
In summary, The Grey Horse offers a clean, comfortable stay with excellent staff, though there are occasional minor issues with deep cleaning and noise levels.
Staff
Guests have noted that the hotel staff are not only professional but also personable, enhancing the overall experience with their pleasant demeanor and readiness to engage in conversation. The warm interactions aren't limited to the staff alone; the locals contribute to a friendly and inclusive environment, particularly in the bar area where bartenders and patrons alike are noted for their geniality.
Even in the absence of a chef, the staff have maintained a level of service that remains commendable, showing their commitment to the guests' satisfaction. From the reception to the bar, every encounter with the staff seems to echo the sentiment of fantastic service, making The Grey Horse a standout for those seeking a hospitable and relaxed stay.
3 Star
No, The Grey Horse doesn't have any pool.
No, a spa isn't available at The Grey Horse.
No, The Grey Horse doesn't allow dogs.
No, parking facilities aren't available at The Grey Horse.
No, The Grey Horse doesn't have a gym.
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