DoubleTree by Hilton Dartford Bridge
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Summary of reviewsDoubleTree by Hilton Dartford Bridge is celebrated for its strategic location, providing convenient access to major transport routes like the M25 and proximity to shopping destinations such as Bluewater and Lakeside. Its setting near the Dartford Crossing offers excellent connectivity for leisure and business travelers alike. Visitors appreciate the spacious and modern facilities, enhanced by welcoming staff and comfortable accommodations.
The hotel receives positive remarks for its breakfast, with guests enjoying a variety of options including made-to-order omelets and gluten-free choices, all served by attentive staff in a spacious setting. While some improvements are needed, the overall breakfast experience remains favorable. Dinner experiences are mixed; patrons praise the well-presented meals and friendly staff but note limitations in the menu and pricing.
Accommodations at the hotel stand out for their cleanliness, generous size, and comfort, with guests consistently praising the modern decor and restful beds. The staff contributes significantly to the guest experience, often recognized for their professionalism, attentiveness, and thoughtful gestures such as room upgrades.
Spa facilities, including the sauna, jacuzzi, and swimming pool, add to the hotel's appeal. Guests appreciate the relaxing treatments despite occasional concerns about noise and maintenance. The gym is highly regarded for its varied equipment, catering well to fitness enthusiasts.
Overall, the pool offers enjoyable amenities for families, although some guests report challenges with cleanliness and availability. Ample parking is appreciated for its convenience, despite mixed opinions on the cost.
Families find the hotel welcoming, with spacious family rooms and enjoyable pool facilities. Though there are minor organizational issues, the friendly atmosphere compensates, encouraging return visits.
In summary, DoubleTree by Hilton Dartford Bridge garners praise for its accessible location, welcoming staff, and comfortable accommodations. While there are areas for improvement, the hotel's offerings, including breakfast, spa, and fitness facilities, contribute to an overall enjoyable stay.
Categories
The hotel receives positive remarks for its breakfast, with guests enjoying a variety of options including made-to-order omelets and gluten-free choices, all served by attentive staff in a spacious setting. While some improvements are needed, the overall breakfast experience remains favorable. Dinner experiences are mixed; patrons praise the well-presented meals and friendly staff but note limitations in the menu and pricing.
Accommodations at the hotel stand out for their cleanliness, generous size, and comfort, with guests consistently praising the modern decor and restful beds. The staff contributes significantly to the guest experience, often recognized for their professionalism, attentiveness, and thoughtful gestures such as room upgrades.
Spa facilities, including the sauna, jacuzzi, and swimming pool, add to the hotel's appeal. Guests appreciate the relaxing treatments despite occasional concerns about noise and maintenance. The gym is highly regarded for its varied equipment, catering well to fitness enthusiasts.
Overall, the pool offers enjoyable amenities for families, although some guests report challenges with cleanliness and availability. Ample parking is appreciated for its convenience, despite mixed opinions on the cost.
Families find the hotel welcoming, with spacious family rooms and enjoyable pool facilities. Though there are minor organizational issues, the friendly atmosphere compensates, encouraging return visits.
In summary, DoubleTree by Hilton Dartford Bridge garners praise for its accessible location, welcoming staff, and comfortable accommodations. While there are areas for improvement, the hotel's offerings, including breakfast, spa, and fitness facilities, contribute to an overall enjoyable stay.
Hotel Taking Steps Towards Sustainability
This property holds ISO 14001:2015 for Environmental Management, ISO 50001:2018 for Energy Management, and ISO 9001:2015 for Quality Management certifications. It reduced energy costs by 65% through Combined Heat and Power (CHP) units and a Building Management System (BMS) upgrade. The hotel uses energy-efficient lighting, smart thermostats, and a water recycling system with low-flow fixtures. It encourages recycling, reduces single-use plastics, and sources local and organic products.
Hotel with Spa
The DoubleTree by Hilton Dartford Bridge has spa facilities. Specific details about the spa are not available in the provided context.
Business Hotel
Located in Crossways Business Park, this hotel is designed to cater to business travelers with its meeting facilities and convenient location. It offers modern amenities and services.
Hotel with Parking
This hotel offers on-site self-parking, however, charges apply.
Hotel with Gym
This hotel is known to offer gym facilities.
4-Star Hotel
This 4-star hotel is close to the M25 and a 10-minute drive from Bluewater and Lakeside shopping centres. It features newly refurbished, air-conditioned rooms, an indoor pool, and a gym.
Hotel with Indoor Pool
Guests have access to an indoor pool at this hotel.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Guest Reviews
The DoubleTree by Hilton Dartford Bridge is strategically positioned for travelers with diverse needs, offering easy access to major transport routes like the M25 and proximity to popular shopping destinations such as Bluewater and Lakeside. Its location is ideal for guests making onward journeys, whether towards the Channel Tunnel or venturing into the vibrant city of London. The hotel's convenient setting near the Dartford Crossing also makes it an excellent base for exploring both the Kent countryside and urban attractions.
For those visiting the Thames Gateway, the hotel's situation between London and Dartford provides excellent connectivity, although a car is necessary to reach Dartford city center. The area offers stunning views and is walkable from the train station, adding to its appeal for both leisure and business travelers. Guests praise the hotel's additional amenities, such as spacious rooms with beautiful bathrooms and modern, clean facilities, further enhancing the experience.
Overall, the DoubleTree by Hilton Dartford Bridge stands out for its accessible location, making it a good choice for shoppers, sightseers, and business clients alike. Its close proximity to dining and shopping options complements the welcoming staff and comfortable accommodations, ensuring a pleasant and convenient stay for all visitors.
The breakfast experience at the DoubleTree by Hilton Dartford Bridge is met with largely positive feedback, especially highlighting the friendly and attentive service provided by the staff. Many guests appreciate the variety offered in the breakfast buffet, praising the wide range of options, including both hot and cold dishes, which cater to different dietary needs. Made-to-order omelets and gluten-free options are specifically mentioned as standout choices.
Guests note the breakfast as enjoyable, with some describing it as excellent or lovely, and highlight the spacious room setting that enhances their dining experience. Additionally, the breakfast team is often recognized for their exceptional service, contributing positively to the overall breakfast experience. However, there are occasional mentions of limited selection, cold food, and high prices, suggesting that while the breakfast has its strengths, there are areas for improvement. Despite this, the overall sentiment seems to affirm that many guests find the breakfast worth the investment, with some expressing enjoyment over a morning swim combined with a lovely breakfast.
When dining at the DoubleTree by Hilton Dartford Bridge, guests tend to have mixed experiences with the dinner service. On the positive side, many found the food in the restaurant to be delicious and well presented, with good portion sizes and some standout items like brilliant meals. There is also praise for the friendly, helpful staff, particularly in the bar and during breakfast.
However, there are areas for improvement. The menu options are limited, and some guests found the food to be overpriced, with the quality not always meeting expectations. Certain dishes were described as average or poor, with room for improvement noted in the preparation and variety of offerings. Desserts appear to be elusive, with some diners wishing for more selection. Despite these criticisms, some patrons had positive experiences, finding the restaurant to be bright and airy, and the overall atmosphere pleasant.
DoubleTree by Hilton Dartford Bridge offers impressive accommodations characterized by their spaciousness, cleanliness, and comfort. Guests consistently praise the rooms for being immaculate, with many noting their generous size and modern decor. The beds are frequently described as very comfortable, ensuring a restful stay. Several visitors appreciate the upgraded rooms, highlighting the added luxury and space provided.
The interior design throughout the hotel, including the rooms, receives favorable feedback for its cohesive and modern feel, incorporating updated furnishings and amenities like USB-B and C outlets. Many guests enjoy the views from their rooms, particularly those overlooking the Dartford Bridge, adding an extra element of charm to their stay.
The attentive service at the hotel is noted, with staff receiving commendations for their friendly demeanor, enhancing the overall experience. The combination of spacious rooms, comfortable beds, and excellent facilities make the DoubleTree by Hilton Dartford Bridge an attractive option for those seeking a welcoming and comfortable getaway.
The beds at DoubleTree by Hilton Dartford Bridge have frequently been praised for their comfort, with many guests noting the cozy and warm experience they provide. The hotel's beds and rooms often receive compliments for being spacious and clean, contributing to an overall welcoming atmosphere. Guests have particularly appreciated comfortable, well-maintained bed linens and pillows, which enhance the restful experience. While some guests find the beds small or would prefer harder mattresses, the majority report a satisfactory sleep quality. Additionally, the amenities like clean towels and bath facilities cater well to guest needs. Overall, the accommodations offer a blend of comfort and convenience, making it a favorable choice for a relaxed stay.
DoubleTree by Hilton Dartford Bridge is consistently praised for its cleanliness, offering guests a comfortable and spotless environment. Many reviews highlight the clean and spacious rooms as a significant positive, ensuring a pleasant stay. The hotel itself, along with its facilities, is noted for its tidy and well-maintained appearance. Friendly and helpful staff contribute to the hospitable atmosphere.
While the hotel rooms generally receive high marks for cleanliness and comfort, there are occasional concerns about the cleanliness of specific areas like the swimming pool and spa facilities. Some guests noted that certain facilities, such as public restrooms and the poolside, could be better maintained. Despite these isolated reports, the overall impression is favorable, with guests frequently impressed by the tidy and welcoming surroundings.
Overall, guests appreciate the cleanliness of the hotel, alongside the modern amenities and spacious environment, which contribute to a satisfying and enjoyable hotel experience.
The DoubleTree by Hilton Dartford Bridge is widely praised for its remarkable staff, frequently described as friendly, helpful, and attentive. The hotel’s team is known for creating memorable experiences for guests, whether through thoughtful gestures like offering balloons for birthdays or providing room upgrades. The reception staff, particularly individuals like Leah, Ismailly Samad, and Ashley, receive special mentions for their excellent service. Many guests commend the staff’s professionalism and efficiency, highlighting their ability to deliver outstanding customer service across various departments, including reception and the restaurant. The restaurant staff show exceptional accommodation to dietary needs, ensuring guests feel cared for and valued.
The overall atmosphere of the hotel is undoubtedly enhanced by the welcoming and accommodating nature of the staff, contributing to a pleasant and comfortable stay for guests. The staff's efforts at attention to detail—such as decorating rooms to celebrate special occasions without charge—make a significant impact, leading many visitors to plan future trips back to the hotel. The bar manager and team are also noted for their excellent service, and the overall consensus is that the staff's warmth and dedication are crucial in making the DoubleTree by Hilton Dartford Bridge a superb choice for accommodation.
The spa experience at DoubleTree by Hilton Dartford Bridge receives generally favorable remarks, with guests appreciating the lovely spa facilities and friendly, helpful staff. Highlighted for their excellence, the massage treatments provided by the dedicated spa therapist stand out, contributing significantly to relaxation and overall satisfaction. While some guests found the spa to be small, it is well-equipped and not overly crowded, offering an appreciated range of services. The swimming pool and sauna were particularly noted for being amazing, providing a soothing environment alongside a nice jacuzzi for further relaxation. However, there are some mixed reviews that point out occasional issues with cleanliness and noise, suggesting room for improvement in maintaining the spa's ambiance. Despite these drawbacks, many found the pool area, complete with ample loungers, to be a pleasant spot for unwinding. Overall, while there are areas that could be enhanced, the spa facilities seem to contribute positively to the guest experience at the hotel.
At the DoubleTree by Hilton Dartford Bridge, the gym and fitness facilities are frequently highlighted as a standout feature of the hotel experience. Guests consistently praise the gym for its ample and varied equipment, making it an excellent choice for fitness enthusiasts looking to maintain their workout routines during their stay. The gym appears to be complemented by friendly staff, enhancing the overall experience for visitors.
In addition to the gym, the hotel's spa and swimming pool, including a jacuzzi, are often mentioned as impressive amenities that add to the hotel's appeal. Although the pool received mixed comments regarding its temperature and the occasional swimming lessons, many guests still consider the pool and gym as key highlights of their visit.
Overall, the combination of well-equipped fitness facilities and accommodating staff further elevates the reputation of DoubleTree by Hilton Dartford Bridge as a worthwhile destination for guests seeking both relaxation and fitness opportunities.
When considering a stay at the DoubleTree by Hilton Dartford Bridge, the pool attracts a mix of opinions from guests. Many find it a welcoming amenity with its large, beautiful appearance. The addition of a jacuzzi, sauna, and steam room alongside the pool enhances the overall experience, catering well to families who appreciate spending quality time here. It's also noted that the pool area and fitness facilities, including the gym, provide ample enjoyment.
However, some guests report that the pool feels cold despite instances of it being described as warm, and there are occasional concerns about cleanliness and restricted access times, with limitations on daily usage. The closure and crowded conditions of the pool have also been mentioned, along with noise in both the pool and changing areas. Despite these challenges, the swimming facilities frequently contribute to a pleasant stay for families and individuals who prioritize leisure and wellness during their visit.
Travelers visiting the DoubleTree by Hilton Dartford Bridge have shared a variety of experiences regarding the parking facilities. Many guests appreciated the ample parking spaces available, noting it was easy to find a spot and that there was always plenty of parking around the hotel. Some found the cost of parking to be affordable and even received discounted rates in certain cases.
However, the need to pay for parking, which is set at £9 per night, was mentioned as a downside by several reviewers. Some guests were caught off guard by this additional charge, finding it to be unexpected or excessive, especially as hotel residents. Communication about the parking fees was also identified as unclear by some, leading to confusion and even fines in rare cases.
Despite these concerns, the spacious parking area remains a positive aspect for those traveling with vehicles, as the convenience of finding a space is highly praised. While the cost remains a point of contention, the facility's capacity and accessibility serve as significant advantages for guests looking to park their cars during their stay.
DoubleTree by Hilton Dartford Bridge offers a welcoming and comfortable stay for families. The hotel is equipped with good adjoining rooms that cater well to larger groups, ensuring plenty of space for all members. Guests have found the family rooms spacious, clean, and suitably furnished to accommodate families with children, providing a setting conducive to a relaxing stay.
The swimming pool stands out as a highlight for families, with many guests praising its suitability for children. The hotel ensures children's safety with amenities like armbands available and the option for adult swimsuits, which adds to the overall convenience. Despite the lack of specific play activities for children within the hotel premises, the pool serves as an enjoyable feature that families appreciate and is often described as an engaging environment for kids.
While the friendly and attentive staff enhance the overall experience—making breakfast a delightful occasion especially for children—the absence of certain amenities like promised cots, fridges for preserving baby milk, and a sufficient number of towels for larger rooms poses challenges for some guests. However, the cleanliness and welcoming atmosphere compensate to an extent, with guests feeling well cared for and treated like special guests, even receiving extra attention for younger family members.
Some organizational hiccups, such as mix-ups with room types and accommodation features, have been noted. Despite these drawbacks, families seem to enjoy their stays overall, with plans to revisit given the satisfaction with the hotel facilities and staff hospitality.
DoubleTree by Hilton Dartford Bridge presents a somewhat mixed experience according to guest reviews. While some guests describe it as a standard DoubleTree Hilton hotel, offering some comfort reflective of the brand, others express disappointment with its four-star rating. The facilities appear to be worn and not up to expectations for a hotel in this category, with specific criticisms directed at the spa area being notably unclean and poorly maintained. Despite these issues, there are mentions of it being a top-notch hotel in a convenient location away from the hustle of London, suggesting it provides some appeal for those seeking a quieter stay. However, overall impressions indicate that it falls short of delivering a consistent four-star experience.
DoubleTree by Hilton Dartford Bridge proves to be a solid choice for business travelers, particularly due to its strategic location near the M25 and Dartford Tunnel, which facilitates convenient travel for work-related schedules. Guests frequently highlight the hotel's accessibility as a significant advantage for those visiting the Dartford area on business. The establishment offers a welcoming atmosphere with friendly and helpful staff, contributing to a positive stay for professionals. Despite occasional busyness, such as events like weddings, the hotel maintains its reputation as a good fit for business stays. Additional amenities, including quality dining options, further enhance the experience for those in town for work, ensuring both comfort and convenience during business trips.
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Location
For those visiting the Thames Gateway, the hotel's situation between London and Dartford provides excellent connectivity, although a car is necessary to reach Dartford city center. The area offers stunning views and is walkable from the train station, adding to its appeal for both leisure and business travelers. Guests praise the hotel's additional amenities, such as spacious rooms with beautiful bathrooms and modern, clean facilities, further enhancing the experience.
Overall, the DoubleTree by Hilton Dartford Bridge stands out for its accessible location, making it a good choice for shoppers, sightseers, and business clients alike. Its close proximity to dining and shopping options complements the welcoming staff and comfortable accommodations, ensuring a pleasant and convenient stay for all visitors.
Breakfast
Guests note the breakfast as enjoyable, with some describing it as excellent or lovely, and highlight the spacious room setting that enhances their dining experience. Additionally, the breakfast team is often recognized for their exceptional service, contributing positively to the overall breakfast experience. However, there are occasional mentions of limited selection, cold food, and high prices, suggesting that while the breakfast has its strengths, there are areas for improvement. Despite this, the overall sentiment seems to affirm that many guests find the breakfast worth the investment, with some expressing enjoyment over a morning swim combined with a lovely breakfast.
Dinner
However, there are areas for improvement. The menu options are limited, and some guests found the food to be overpriced, with the quality not always meeting expectations. Certain dishes were described as average or poor, with room for improvement noted in the preparation and variety of offerings. Desserts appear to be elusive, with some diners wishing for more selection. Despite these criticisms, some patrons had positive experiences, finding the restaurant to be bright and airy, and the overall atmosphere pleasant.
Rooms
The interior design throughout the hotel, including the rooms, receives favorable feedback for its cohesive and modern feel, incorporating updated furnishings and amenities like USB-B and C outlets. Many guests enjoy the views from their rooms, particularly those overlooking the Dartford Bridge, adding an extra element of charm to their stay.
The attentive service at the hotel is noted, with staff receiving commendations for their friendly demeanor, enhancing the overall experience. The combination of spacious rooms, comfortable beds, and excellent facilities make the DoubleTree by Hilton Dartford Bridge an attractive option for those seeking a welcoming and comfortable getaway.
Beds
Cleanliness
While the hotel rooms generally receive high marks for cleanliness and comfort, there are occasional concerns about the cleanliness of specific areas like the swimming pool and spa facilities. Some guests noted that certain facilities, such as public restrooms and the poolside, could be better maintained. Despite these isolated reports, the overall impression is favorable, with guests frequently impressed by the tidy and welcoming surroundings.
Overall, guests appreciate the cleanliness of the hotel, alongside the modern amenities and spacious environment, which contribute to a satisfying and enjoyable hotel experience.
Staff
The overall atmosphere of the hotel is undoubtedly enhanced by the welcoming and accommodating nature of the staff, contributing to a pleasant and comfortable stay for guests. The staff's efforts at attention to detail—such as decorating rooms to celebrate special occasions without charge—make a significant impact, leading many visitors to plan future trips back to the hotel. The bar manager and team are also noted for their excellent service, and the overall consensus is that the staff's warmth and dedication are crucial in making the DoubleTree by Hilton Dartford Bridge a superb choice for accommodation.
Spa
Gym
In addition to the gym, the hotel's spa and swimming pool, including a jacuzzi, are often mentioned as impressive amenities that add to the hotel's appeal. Although the pool received mixed comments regarding its temperature and the occasional swimming lessons, many guests still consider the pool and gym as key highlights of their visit.
Overall, the combination of well-equipped fitness facilities and accommodating staff further elevates the reputation of DoubleTree by Hilton Dartford Bridge as a worthwhile destination for guests seeking both relaxation and fitness opportunities.
Pool
However, some guests report that the pool feels cold despite instances of it being described as warm, and there are occasional concerns about cleanliness and restricted access times, with limitations on daily usage. The closure and crowded conditions of the pool have also been mentioned, along with noise in both the pool and changing areas. Despite these challenges, the swimming facilities frequently contribute to a pleasant stay for families and individuals who prioritize leisure and wellness during their visit.
Parking
However, the need to pay for parking, which is set at £9 per night, was mentioned as a downside by several reviewers. Some guests were caught off guard by this additional charge, finding it to be unexpected or excessive, especially as hotel residents. Communication about the parking fees was also identified as unclear by some, leading to confusion and even fines in rare cases.
Despite these concerns, the spacious parking area remains a positive aspect for those traveling with vehicles, as the convenience of finding a space is highly praised. While the cost remains a point of contention, the facility's capacity and accessibility serve as significant advantages for guests looking to park their cars during their stay.
Family
The swimming pool stands out as a highlight for families, with many guests praising its suitability for children. The hotel ensures children's safety with amenities like armbands available and the option for adult swimsuits, which adds to the overall convenience. Despite the lack of specific play activities for children within the hotel premises, the pool serves as an enjoyable feature that families appreciate and is often described as an engaging environment for kids.
While the friendly and attentive staff enhance the overall experience—making breakfast a delightful occasion especially for children—the absence of certain amenities like promised cots, fridges for preserving baby milk, and a sufficient number of towels for larger rooms poses challenges for some guests. However, the cleanliness and welcoming atmosphere compensate to an extent, with guests feeling well cared for and treated like special guests, even receiving extra attention for younger family members.
Some organizational hiccups, such as mix-ups with room types and accommodation features, have been noted. Despite these drawbacks, families seem to enjoy their stays overall, with plans to revisit given the satisfaction with the hotel facilities and staff hospitality.
4 Star
Business
Yes, DoubleTree by Hilton Dartford Bridge has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at DoubleTree by Hilton Dartford Bridge.
No, DoubleTree by Hilton Dartford Bridge doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Dartford Bridge.
Yes, DoubleTree by Hilton Dartford Bridge has a gym.
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