Date42.62761200,
141.02695300,
Otaki-ku Kitayuzawa Onsen-cho 300-7(Show on Map)
7.9
Good
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsKitayuzawa Mori no Soraniwa offers a delightful experience for guests, drawing praise across several aspects, particularly for families seeking a relaxing getaway. The dining experiences at the hotel are highly regarded, with guests applauding the delicious and varied offerings at both breakfast and dinner buffets. While some note a desire for more variety during extended stays, the overall consensus emphasizes the enjoyable meals and family-friendly options that enhance the rejuvenating atmosphere, complemented by the hot springs.
The rooms are generally well-received, appreciated for their spaciousness and cleanliness, which offer a comfortable retreat for relaxation and family gatherings. The traditional Japanese tatami rooms add an authentic touch to the experience, although there are occasional mentions of minor inconveniences in room layout and cleanliness.
The hotel's staff is a standout feature, frequently praised for their kindness and attentiveness. Their warm interactions significantly contribute to a welcoming atmosphere, with families particularly valuing the engaging events organized for children. Though there are isolated reports of less satisfactory service, the staff's dedication to guest satisfaction is evident and crucial in creating memorable stays.
Kitayuzawa Mori no Soraniwa is especially recommended for families with small children, thanks to its family-friendly amenities and array of play areas that keep young ones entertained. Despite some facilities showing signs of age, the positive experience is bolstered by accommodating staff, making it a top choice for family travelers. Overall, Kitayuzawa Mori no Soraniwa provides a charming setting combining relaxation, quality dining, and family fun. Show more
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Categories
Hotel with Spa
Located in Kitayuzawa, this hotel provides a serene onsen experience surrounded by nature. The natural hot springs and tranquil environment offer a relaxing and rejuvenating getaway.
Family Friendly Hotel
This hotel is a family-friendly hotel that offers outdoor activities for the entire family to enjoy.
Hotel with Swimming Pool
Kitayuzawa Mori no soraniwa is known for its tranquil atmosphere and natural surroundings. It features a swimming pool, allowing guests to enjoy a refreshing swim amidst nature.
Pool Water Slide Pool Lap Lanes
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
4-Star Hotel
Hotel with Pool Lap Lanes
Hotel with Pool Water Slide
Room Types
Standard Room - Non-SmokingProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds and 3 futons.
Twin Room with Tatami Area - Disability AccessOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible quadruple room features air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 2 beds and 2 futons.
Suite Room - Disability AccessThe spacious twin room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The twin room offers a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as river views. The unit offers 2 beds.
Junior Family RoomThe spacious family room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The unit has 5 futons.
Twin Room - Female OnlyThe spacious twin room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Triple Room - Female OnlyThe spacious triple room offers air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. The triple room has parquet floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box as well as mountain views. The unit has 3 beds.
Couple Twin RoomThe spacious twin room has a private bathroom, air conditioning, a coffee machine, as well as a seating area with a flat-screen TV. The twin room is fitted with parquet floors, a sofa, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds.
Couple Suite RoomThe spacious twin room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The twin room offers a wardrobe, a safe deposit box, an electric kettle, parquet floors, as well as a flat-screen TV. The unit offers 2 beds.
Standard Room with Tatami Area - Non-SmokingThe family room offers air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The family room features parquet floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds and 3 futons.
Standard Twin Room - Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as mountain views. The unit offers 4 beds.
Guest Reviews
7.9
Good
Breakfast
Guests at Kitayuzawa Mori no Soraniwa have generally praised the breakfast offerings, highlighting the wide variety of options available in the buffet. The menu seems thoughtfully crafted, focusing on healthy and easy-to-eat items while providing a diverse range of flavors. Guests found the meals overall to be delicious, with both breakfast and dinner consistently meeting high expectations in taste. While some mentioned that breakfast may not align with European preferences, the majority appreciated the extensive selection and quality of the food. Despite a few concerns about the venue's smell during breakfast, the positive remarks emphasized the great choice and enjoyment provided by the buffet for a satisfying dining experience.
Dinner
Kitayuzawa Mori no Soraniwa has garnered attention for its dining experiences, as guests frequently compliment the delicious meals served during dinner and breakfast. The buffet offers plenty of choices and also caters to families with a dedicated corner for children, including baby food options. While many guests appreciate the quality and taste of the dishes, some note that over a longer stay, the buffet could benefit from additional variety. Nonetheless, the overall consensus highlights the enjoyable dining experiences that complement the rejuvenating hot springs, making the hotel a delightful setting for relaxation and fine eating.
Rooms
The rooms at Kitayuzawa Mori no Soraniwa are generally praised for their spaciousness and cleanliness, offering ample space for relaxation and family gatherings. Guests particularly appreciate the traditional Japanese style of the tatami rooms, which provide an authentic and comfortable experience. The availability of hot springs further enhances the comfort level, making it a relaxing retreat, especially on quieter weekdays. However, some guests have noted a few inconveniences, such as an awkward room layout and a concerning step in the bathroom. While most areas are clean, there have been occasional issues with cleanliness in less noticeable spots.
Cleanliness
The cleanliness at Kitayuzawa Mori no Soraniwa appears to be inconsistent based on guest feedback. While some guests mentioned staying in rooms that were very clean, others noted issues with cleaning that were not thorough, impacting their overall experience. Several comments highlighted the presence of dead insects, both in guest rooms and play areas, as well as dust in common areas like the mirrors in the large bath. Concerns were also raised about mold and leaking toilets in rooms, as well as visible stains on bedding. These details suggest that while some areas are well-maintained, there is room for improvement in attention to detail and overall housekeeping across the property.
Staff
At Kitayuzawa Mori no soraniwa, guest feedback highlights the commendable service provided by the hotel staff. Visitors often praise the team for their kindness and thoughtfulness, noting that their positive interactions significantly enhance the guest experience. The staff's responsiveness and helpfulness are frequently mentioned, indicating a dedicated approach to attending to guests' needs. Families with children particularly appreciate the staff's efforts in organizing enjoyable events for the little ones. The genuine smiles and warmth of the staff leave a lasting impression, contributing to an overall welcoming atmosphere. However, there are isolated instances of less satisfactory service, with some guests pointing out a lack of professionalism from certain staff members in specific areas of the hotel. Despite these occasional criticisms, the general consensus is that the hotel personnel play a crucial role in creating a pleasant and memorable stay.
Family
Kitayuzawa Mori no Soraniwa stands out as an exceptional destination for families, especially those with small children. This family-friendly hot spring hotel offers a plethora of activities and facilities designed to keep young ones entertained. A highlight is the abundance of play areas suitable for preschoolers, alongside a pool and an indoor play area that guarantee endless fun. The playground on-site adds an extra layer of convenience for parents looking to keep their children engaged. Despite the facilities being a bit dated, the overall experience remains highly positive. This is largely due to the accommodating staff at the dining reception, who are noted for their kindness and cheerful demeanor, particularly towards children. While the variety of meals is appreciated, guests have noted some difficulty in navigating the dining areas. Nonetheless, Kitayuzawa Mori no Soraniwa is highly recommended for family travelers, offering an environment where families can thoroughly enjoy their stay.
Yes, Kitayuzawa Mori no soraniwa has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Pool Water Slide.
Yes, a spa is available at Kitayuzawa Mori no soraniwa.
No, Kitayuzawa Mori no soraniwa doesn't allow dogs.
Yes, parking facilities are available at Kitayuzawa Mori no soraniwa.
No, Kitayuzawa Mori no soraniwa doesn't have a gym.