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A hotel ideal for both leisure and business purposes, Mercure Hotel Sapporo features 285 fully-equipped rooms and offers easy access to many ski resorts and the most famous attractions of the city.
Summary of reviewsMercure Sapporo is highly praised for its enviable location in the bustling Susukino district, offering easy access to transport, shopping streets, and notable landmarks such as the Sapporo Tower and Odori Park. Guests find the convenience and vibrant city life appealing, especially with the proximity to dining and entertainment options. The hotel impresses with spacious, clean rooms, providing comfort with modern amenities and stylish decor, making it a favored choice for both leisure and business travelers.
The buffet breakfast is celebrated for its quality and variety, with both Asian and Western dishes, organic coffee, and shine muscat jelly offering a delightful start to the day. The attentive service from English-speaking staff adds to the positive breakfast experience, ensuring guests are well-prepared for a day of exploration. The hotel's cleanliness, both in rooms and common areas, meets high standards akin to international hotel chains, despite occasional minor issues. This focus on cleanliness and the central location enhances the overall guest experience.
Mercure Sapporo's staff are frequently commended for their warmth, friendliness, and efficient service, contributing significantly to the welcoming atmosphere. Guests appreciate the staff's willingness to accommodate special requests and their language support, making the hotel environment inclusive and hospitable. Positive interactions and helpful advice about local attractions further elevate the guest satisfaction, confirming the staff's dedication to ensuring a memorable stay.
For families, the hotel offers spacious accommodations, accommodating larger groups with ease and providing extra beds for children. While some areas may require a bit more walking, the safe and reassuring environment makes it an attractive option for families traveling with children. The comfortable beds, offering sound sleep with a perfect balance of firmness, are highlighted as a major plus by guests, enhancing the restful experience at the hotel.
The parking experience is generally convenient, with nearby public parking areas offering discounted rates. While the busy surrounding area can pose challenges, especially during peak times, many guests find the parking easy to use with guidance from the front desk. Despite modest fees, the hotel’s prime location and ample parking options contribute positively to the overall satisfaction of visitors.
Mercure Sapporo combines convenience, comfort, and excellent service, making it an appealing option for travelers exploring Sapporo, whether alone, as a couple, or with family.
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Hotel near Nightlife Spots
Located in the heart of Susukino, Sapporo's nightlife district, this hotel provides immediate access to numerous bars, clubs, and restaurants. It's ideal for guests wanting to experience the city's vibrant after-dark scene.
The Mercure Sapporo offers free Wi-Fi.
Mercure Sapporo features three meeting rooms ranging from 50 to 205 square meters, accommodating 10 to 100 guests. It offers a dedicated team and equipment such as flip charts, audio-visual aids, and high-speed internet.
Located in the central entertainment district, Mercure Sapporo offers an accessible room for guests requiring specific features.
Offers a fitness area for guests to stay active. Provides comfortable accommodations in the Susukino area of Sapporo. Combines fitness with a vibrant location and easy access to nightlife.
This hotel provides a comfortable stay with a central location. It offers a range of amenities and services for a pleasant experience.
Hotel Taking Steps Towards Sustainability
Room Types
Guest Reviews
Mercure Sapporo enjoys an enviable location in the heart of the bustling Susukino district, making it a perfect base for travelers keen on exploring the vibrant city of Sapporo. Guest reviews consistently highlight its prime setting, which places it within effortless reach of Susukino Station, renowned ramen alleys, and a myriad of dining and entertainment spots. The convenient accessibility to transport options extends to nearby subway stations and bus routes, including direct airport connections, enhancing ease of travel.
The hotel's proximity to popular shopping streets, including Tanukikoji and underground shopping arcades, ensures guests are well-positioned to indulge in retail therapy and local culinary delights. Furthermore, the property's central location offers quick access to notable landmarks such as the Sapporo Tower and Odori Park, encouraging leisurely walks amidst the cityscape.
Inside, the hotel continues to impress with its clean, spacious rooms and friendly, helpful staff. Guests appreciate the comfort and modern amenities available, contributing to a pleasant stay. The Mercure Sapporo achieves a harmonious blend of convenience, comfort, and vibrant city life, making it a highly favored choice for both leisure and business travelers visiting Sapporo.
Mercure Sapporo delights guests with its consistently praised buffet breakfast, offering both quality and variety. The breakfast spread is highlighted for its excellent selection of both Asian and Western dishes and includes unique items like organic coffee and shine muscat jelly, all contributing to a delicious dining experience. Guests appreciate the well-prepared, satisfying, and sometimes luxurious meals, noting the good quality and taste of the food.
Service during breakfast is often commended, with friendly staff members who speak English and provide polite, helpful interactions, making the morning meals more enjoyable. The ambiance of the breakfast area is comfortable and welcoming, with attention to maintaining a good flow, as lifts are available to avoid long queues.
While the breakfast menu could use more variety on certain days, guests generally find the options more than sufficient, with daily changes to keep it interesting. Situated in a convenient location near a subway station, Mercure Sapporo ensures guests start their day on a positive note with a great breakfast experience before venturing out into the city.
Located in the heart of Sapporo with convenient access to transportation and attractions, Mercure Sapporo is highly praised for its spacious and clean rooms, offering a comfortable stay for travelers. Many guests appreciate the generous room size, which stands out compared to typical Japanese accommodations, making it a rare find for families or groups of four. The hotel excels in maintaining cleanliness and offers well-maintained interiors with stylish and calming decor. Visitors frequently mention the comfort of the beds and the comfortable ambiance of the rooms. Although there are occasional mentions of smaller room sizes, they are largely outweighed by the positive comments regarding the spaciousness. Guests also highlight the excellent location, with proximity to dining options and local sights, ensuring a convenient and enjoyable experience. Friendly staff add to the welcoming atmosphere, making Mercure Sapporo an attractive choice for travelers seeking comfort and convenience in the city.
At Mercure Sapporo, guests frequently praise the hotel beds for their exceptional comfort. Many visitors highlight the beds as very comfortable, with some describing them as way too comfortable, capable of providing sound sleep. A number of reviews point out that the beds strike a perfect balance, being neither too soft nor too hard, which enhances the overall sleeping experience. While some found the beds slightly narrower than expected, others enjoyed the large size and positive ambiance they offer. Guests also appreciate the beds being clean, and note the firmness of the mattresses which suits more discerning preferences. Overall, the emphasis is on the enjoyable comfort that the beds at Mercure Sapporo provide, contributing to a satisfying stay.
Mercure Sapporo impresses guests with its general cleanliness and convenient location, making it a popular choice for travelers. Many reviewers consistently note that the rooms are clean, comfortable, and spacious, comparable to the standards of well-known international hotel chains. Guests appreciate the hotel's cleanliness in common areas and the attentive staff who maintain a clean and welcoming environment.
The facility boasts modern amenities that are kept in good condition, adding to its appeal. The accessibility of the hotel from Susukino station is another highlight for visitors who value convenience alongside a tidy stay.
Though most remarks about cleanliness are positive, some guests have pointed out areas needing improvement such as occasional mold in bathrooms and overlooked items during housekeeping. Despite minor issues, the overall feedback leans towards a satisfying experience, with guests expressing a desire to return thanks to the hotel's cleanliness and prime location.
Mercure Sapporo stands out as a hotel where the warmth and friendliness of the staff leave a lasting impression. Guests repeatedly highlight the positive interactions with the front desk, describing them as friendly, attentive, and efficient. The staff's willingness to go the extra mile is evident, whether it's in accommodating special requests or providing language support to make guests' stays more enjoyable. Many reviews emphasize the attentive service and hospitable atmosphere created by the team, making guests feel welcomed and valued.
The hotel benefits from staff members who display exceptional kindness and professionalism, enhancing the overall experience. The diverse and courteous team is commended for their ability to communicate fluently in English, and certain staff members even offer assistance in other languages, such as Korean. Even amidst some minor criticisms regarding front desk service, the positive sentiment about the staff's hospitality prevails, reflecting their dedication to ensuring guest satisfaction.
The experience is further elevated by the convenient location near the city center, and the welcoming environment is complemented by spacious, clean rooms. Mercure Sapporo's staff not only provide helpful advice on local dining options but also respond efficiently and patiently to every inquiry. This commitment to service, coupled with the hotel's prime location, ensures a comfortable and enjoyable stay for travelers exploring Sapporo.
Mercure Sapporo offers a generally convenient parking experience for its guests, although there are a few considerations to keep in mind. The hotel provides access to nearby public parking areas, some of which offer discounted rates, making the parking fees relatively reasonable given the location. While the availability of parking spaces is generally good, the area surrounding the hotel can become quite busy due to its proximity to various eateries, and finding a spot can be challenging, especially during peak times like Golgun Week.
For those driving rental cars, it's advisable to be cautious, as some parking lots fill up quickly in the evening. The location of the parking lot is convenient, situated right behind the hotel, though navigating the one-way street to reach it might require a longer drive. Guests have found the parking easy to use, but the parking lots can sometimes be confusing for first-time visitors due to signage, so asking at the front desk for guidance may be helpful.
There are plenty of options for parking around the area, accommodating most regular-sized vehicles, although large vehicles may have difficulty finding suitable spaces. While the parking experience is mostly positive, do keep in mind additional fees of up to 2400 yen for a two-day stay, which might be perceived as slightly high by some.
Mercure Sapporo is a commendable choice for families traveling with kids, offering spacious rooms that comfortably accommodate larger groups. Guests frequently noted the generous size and cleanliness of the rooms, which effortlessly cater to the needs of families, including those with infants and toddlers. The hotel's central location is another advantage, providing easy access to local attractions like Pole Town, though some areas such as Aurora Town and Odori Park might require a bit more walking. Furthermore, the hotel is mindful of family needs, often preparing extra beds for children. The atmosphere is reassuringly safe, even for families composed entirely of women. While the noise from air conditioning equipment could be an issue for some, the overall experience remains positive, especially for those traveling with children.
No, Mercure Sapporo doesn't have any pool.
No, a spa isn't available at Mercure Sapporo.
No, Mercure Sapporo doesn't allow dogs.
Yes, parking facilities are available at Mercure Sapporo.
Yes, Mercure Sapporo has a gym.
Location