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The Westin Tashee Resort, Taoyuan

Dazi , No. 166, Rixin Road (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Westin Tashee Resort, Taoyuan shines as a tranquil retreat nestled in the serene and picturesque Daxi Mountain area, offering guests an almost European-like sense of relaxation. The scenic surroundings and beautiful views from the rooms provide a peaceful escape, yet the remote location can pose some logistical challenges for those without a car or relying on public transport.

Guests frequently praise the resort's culinary offerings with varied and hearty breakfast options that cater to different tastes. The Chinese restaurant, Li Xuan and the lobby bar stand out for their delicious cuisine, even though the dining experience can be pricey and the Western restaurant and dinner buffet receive mixed reviews. Occasionally, service delays and additional charges for meals and facilities temper the dining experience.

The rooms at The Westin Tashee Resort are widely appreciated for their spaciousness, comfort and lovely decor. Guests enjoy amenities like comfortable beds and excellent bathtubs, although some note issues with cleanliness, maintenance and soundproofing. Despite minor concerns, the overall atmosphere and facilities, including family-friendly entertainment options, are impressive.

Cleanliness across the resort presents a mixed picture. While many areas are meticulously maintained and offer pleasing aesthetics, recurring issues such as dust, mold, stains and pests detract from the experience. Enhanced and more consistent cleaning protocols are necessary to meet the high standards expected by guests.

One standout aspect of the resort is the exceptional staff service. The employees are lauded for their friendliness, enthusiasm and attention to detail, contributing significantly to the welcoming and comfortable atmosphere. Though there are occasional lapses in efficiency, the professionalism and genuine hospitality of the staff enhance the overall guest experience.

The spa is another highlight, offering highly praised and comfortable massages along with exceptional amenities like a sauna, steam room and hydrotherapy facilities. Despite an extra charge for access, the spa services are considered top-notch and a key feature of the resort.

Regarding the pool facilities, both indoor and outdoor pools offer a mix of experiences with the indoor pools gaining more favorable feedback for cleanliness and pleasant conditions. The outdoor pool has received less favorable comments, particularly regarding cleanliness and operating hours, but amenities like a poolside bar and reservation system help maintain an enjoyable environment.

Parking arrangements receive some criticism due to the distant location of the lot and associated inconveniences, underscoring the need for improved facilities.

Families will find the resort particularly welcoming with a wide array of kid-friendly activities and facilities, ensuring that children are entertained through various outdoor and indoor options. The spacious family rooms and attentive service enhance the family's overall experience, making the resort a preferred choice for family vacations.

In summary, The Westin Tashee Resort, Taoyuan excels in providing a peaceful and scenic escape with commendable dining and room comfort, supported by exceptional staff service and numerous family-oriented activities. While it faces some challenges in location convenience, cleanliness consistency and certain dining and maintenance areas, it remains a comfortable and enjoyable destination for a relaxing getaway.
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Resort near Golf Courses

Located directly next to the prestigious Ta Shee Golf & Country Club, known for hosting major tournaments and featuring a 27-hole course designed by Robert T. Jones Jr. The resort provides luxurious accommodation and amenities for golfers seeking convenience and quality after a round.

Resort for Honeymoon

This resort in Taoyuan offers a relaxing escape with its beautiful gardens and luxurious amenities. Its tranquil atmosphere and excellent service make it an ideal destination for a romantic honeymoon.

Resort with Spa

The Westin Tashee Resort offers a tranquil escape with lush greenery and modern amenities. The Heavenly Spa by Westin provides rejuvenating treatments, while the resort's hot spring facilities and outdoor pool enhance relaxation.

Family Friendly Resort

This resort is known for its family-friendly amenities, including large outdoor spaces and activities suitable for children. The resort setting offers a relaxing getaway for families.

Resort with Swimming Pool

This resort features both indoor and outdoor pools, providing options for all weather conditions. It also boasts a 24-hour fitness center and a free children's club, making it excellent for families and fitness enthusiasts alike. The resort is located in Daxi District, offering a tranquil getaway.

Heated Pool Indoor Pool Outdoor Pool

Business Resort

This resort offers a tranquil environment combined with business facilities, suitable for executive retreats and conferences.

Accessible Resort

This resort offers accessible on-site parking, elevators, and a self-operating lift or sloped entry in the swimming pools. Service animals are welcome, and accessible routes are available from the public entrance to various areas including the pool, business center, and fitness center.

Resort with Gym

Offers a 24-hour fitness center equipped with state-of-the-art equipment. Guests also have access to indoor and outdoor pools, tennis and basketball courts, and spa facilities for a complete wellness experience.

Resort with Outdoor Pool

This resort provides a relaxing environment with a large outdoor pool. It is ideal for a weekend getaway.

Resort with Indoor Pool

桃園大溪笠復威斯汀度假酒店設有室內溫水游泳池，全年開放。泳池長25米，挑高空間並引入自然採光。設施包含溫水池、游泳池、蒸氣室和烤箱，泳池畔設有日光浴躺椅。

Luxury Resort

Romantic Resort

Resort with Tennis Courts

5-Star Resort

Resort with Heated Pool

Room Types

King Room with Mountain View The spacious double room provides air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Twin Room with Mountain View The spacious double room features air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

King Room with Resort View This double room's special feature is the pool with a view. The spacious double room provides air conditioning, soundproof walls, a terrace with an inner courtyard view as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Twin Room with Resort View The pool with a view is the standout feature of this double room. The spacious double room features air conditioning, soundproof walls, a terrace with an inner courtyard view as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

King Studio Suite with Mountain View The spacious double room offers air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Executive King Suite with Resort View This double room's special feature is the pool with a view. The spacious double room provides air conditioning, soundproof walls, a terrace with an inner courtyard view as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Two-Bedroom Family Suite with One King Bed and Two Twin Beds Featuring 2 bedrooms, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 3 beds.

Executive Deluxe King Suite with Mountain View This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. Featuring a terrace with mountain views, this suite also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 2 beds.

Wellness King Suite with Terrace This studio's special features are the hot tub and the spa bath. The spacious studio provides air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

About The Westin Tashee Resort, Taoyuan

License: 桃園市旅館235號

Guest Reviews

8.6

Very Good

Location

The Westin Tashee Resort in Taoyuan is nestled in a serene and scenic location, providing guests with a tranquil environment that offers a sense of relaxation akin to being in Europe or America. Surrounded by the beautiful scenery of the nearby Daxi Mountain area, the resort ensures a peaceful and picturesque stay, perfect for those looking to unwind. The views from the rooms are commendable with some overlooking a stadium and others offering glimpses of lush landscapes.

However, the resort's location comes with certain challenges. It is quite remote and far from the city, lacking nearby convenience stores or restaurants. Guests without a car might find it inconvenient to explore or purchase essentials, as the outdoor parking lot is a bit far and lacks shade. Those relying on public transport may find the shuttle bus schedule not well-aligned with the high-speed rail schedule.

Overall, while the remote location of The Westin Tashee Resort offers a peaceful retreat with beautiful scenery, it may pose some inconvenience for those looking to venture into the city or seek nearby amenities.

Breakfast

The breakfast at The Westin Tashee Resort, Taoyuan, has received varied feedback from guests. Many appreciated the wide variety of options available, describing the breakfast as abundant, hearty and delicious. Guests often noted the diverse choices with both Chinese and Western-style options that cater to different tastes, making it satisfying overall.

However, there are mixed opinions about specific aspects. Some found the breakfast buffet worth the price and commended its quality and diversity, citing numerous delicious options to choose from. Others mentioned that the breakfast was good but plain and some felt it could be more diverse and flavorful. There were a few comments about the breakfast being monotonous and the quality not matching the five-star standard expected, especially concerning some cold items and limited protein options.

Overall, while many enjoyed the extensive and tasty breakfast offerings, others suggested that improvements could be made to ensure consistency in quality and variety, aiming to match the high standards of the hotel.

Dinner

The dining experience at The Westin Tashee Resort, Taoyuan is a mixed bag of highs and lows. Guests frequently commend the delicious food, particularly at the Chinese restaurant Li Xuan, where dishes are described as impressive and worth the experience. The lobby bar is another surprising hit, offering tasty options that many have enjoyed.

On the flip side, dining at the hotel comes with a hefty price tag that some guests feel is not justified by the quality or variety of food available. The Western restaurant, Zhi Wei and the dinner buffet receive less favorable reviews, criticized for limited and average options. The buffet, in particular, has been noted for its lack of variety and refinement with some guests finding the offerings bland.

Service issues also emerged in reviews, including delayed meal deliveries and unclear waiting times for popular dishes like the roasted duck, which requires booking several days in advance. Additionally, the overall value for money is questioned, given the high cost of meals and extra charges for internal facilities.

While there are standout elements, like the delicious room service meals and thoughtful dinner presentations, diners may want to manage their expectations, particularly when it comes to variety and service.

Rooms

The Westin Tashee Resort in Taoyuan offers a blend of spacious and comfortable rooms that many guests find clean and well-equipped. The decor and amenities, such as comfortable beds and excellent bathtubs, receive high praise. Rooms are often spacious with beautiful balcony views, adding to the comfort and relaxation of the experience.

However, some guests noted issues with the cleanliness and maintenance, such as dusty surfaces, stains on carpets and walls and malfunctioning equipment like coffee machines and hot water systems. Soundproofing between rooms also seems to be a concern for several visitors.

Despite some minor issues, the overall atmosphere and facilities are impressive with clean and attractive room layouts and amenities. Families particularly enjoy the spacious family rooms and the resort’s various entertainment options. The professional and friendly staff are frequently complimented for their helpful service, contributing positively to the overall guest experience.

Improvements to housekeeping and occasional maintenance, as well as better soundproofing and more attention to room details like snack provisions and lighting controls, could elevate the stay. Overall, The Westin Tashee Resort remains a comfortable and enjoyable option for visitors looking for a relaxing getaway in Taoyuan.

Beds

The Westin Tashee Resort in Taoyuan appears to take great pride in the comfort of their beds, a frequent highlight in many guest reviews. Visitors consistently noted the beds were exceptionally comfortable and good for sleep. Phrases like "super comfortable," "quality of the bed is very good," and "the bed is a dream to sleep on" were common, suggesting that the resort's bedding often exceeds expectations.

Many guests found the pillows to be equally comfortable, enhancing the overall sleeping experience. Some even mentioned feeling so at ease that they were reluctant to get out of bed in the morning. The phrase "heavenly bed" surfaced more than once, pointing to a standard of relaxation that impressed many.

However, not all feedback was uniformly positive. A minority of guests found the beds too soft, leading to discomfort. Instances of uncleanliness and allergic reactions were mentioned but were not the norm.

In summary, The Westin Tashee Resort's beds are predominantly praised for their comfort and quality, contributing significantly to a restful stay for most visitors.

Cleanliness

The Westin Tashee Resort, Taoyuan, offers a visually stunning and beautifully designed environment that guests find aesthetically pleasing. Many visitors commend the rooms for their overall cleanliness, tidiness and comfort, often highlighting the pleasant fragrance that permeates the hotel. The maintenance and attention to detail in some areas are meticulous, contributing to a generally clean and comfortable stay.

However, recurring issues with cleanliness appear to detract from guests' experiences. Several guests have noted visible dust and dirt, particularly on room surfaces such as bedside cabinets, tables and carpets. Mold and stains in bathrooms, along with hair on floors and in bathtubs, are commonly mentioned. Specific areas such as balcony floors, outdoor swimming pools and terraces require considerable improvement in cleanliness.

Additionally, the presence of bugs, mosquitoes and ants has been reported, both inside rooms and around outdoor areas like gazebos and small tree clusters by the pool. Housekeeping services often fall short of expectations with instances of inadequate and unpunctual cleaning noted by several reviewers. Despite some areas being reported as very clean, there is a clear need for enhanced and more consistent cleaning protocols to meet the high standards expected by guests.

In conclusion, while The Westin Tashee Resort, Taoyuan excels in creating a comfortable and visually appealing atmosphere, it would greatly benefit from addressing detailed cleanliness issues to enhance the overall guest experience.

Staff

The Westin Tashee Resort, Taoyuan, is highly praised for its exemplary staff service, making it a standout destination for guests seeking top-tier hospitality. The employees across various departments are noted for being super friendly, enthusiastic and detail-oriented. Reception staff are particularly commended for their politeness and warm hospitality, contributing to a relaxing and welcoming atmosphere. Guests consistently mention the high quality of service with staff being proactive in addressing needs and providing timely assistance.

The thoughtful actions of the team, such as providing baby porridge for dinner, enhance the considerate service experienced by families. Moreover, the luggage service staff are highlighted for their professionalism and friendliness, helping to ensure a seamless arrival and departure process.

Despite a few isolated incidents of unprofessionalism and lapses in service efficiency, the majority of the encounters with staff are overwhelmingly positive. Employees in the children's playroom, pool and housekeeping are notably kind and attentive, further illustrating the resort's commitment to excellent customer service. The manager's engagement with guests and prompt handling of issues add another layer of reliability and quality.

Ultimately, the dedication of the staff at The Westin Tashee Resort ensures a pleasant and comfortable stay for all guests with many emphasizing the professionalism and genuine hospitality that defines their experience.

Wi-Fi

Guest reviews of The Westin Tashee Resort in Taoyuan indicate some challenges with the resort's wifi and phone services. The wifi aspect isn't prominently mentioned in reviews, suggesting it may not be the hotel's strongest feature. Guests noted that the indoor phones are often not connected, making it difficult to make calls and the customer service response times at night can be quite slow. Some reviews mention that making calls from personal devices is sometimes necessary to get a response. Additionally, fees for device usage add to the complications. While these reviews highlight significant areas for improvement in connectivity, they do not substantially detract from the overall experience at the resort.

Spa

The Westin Tashee Resort in Taoyuan offers a spa experience that has received high praise from its guests. The massages are often highlighted as very comfortable and amazing, making the spa treatments highly recommended. The facility itself stands out with exceptional amenities including a sauna, an oven, a steam room and a hydrotherapy room, all of which are reported to be much better than those in most hotels. Guests have access to a spa inside the hotel, although it comes with an additional charge. Despite a minor inconvenience concerning the changing room in the swimming pool, the overall spa services have been described as exceptional, making it a top feature of the resort.

Pool

The Westin Tashee Resort in Taoyuan offers a mix of experiences when it comes to its pool facilities. The hotel features both indoor and outdoor swimming pools with the indoor pools garnering positive remarks for their cleanliness and overall appeal. Guests often highlight the well-maintained state and perfect water temperature of these pools, making them a pleasant place to relax. The poolside area is also noted for its beauty, contributing to the relaxing atmosphere of the resort.

However, the outdoor pool seems to have a more polarized reception. While some reviews compliment its lovely appearance and the professional service staff, others report less favorable conditions such as cleanliness issues and bugs. It is also worth noting that the outdoor pool's operating hours are considered too short by some guests and it has been occasionally closed without prior notice.

To manage the high demand, the resort implements a pool reservation system, which is well-received for helping to maintain a comfortable and uncrowded environment. Additionally, amenities like a poolside bar offering a happy hour and additional outdoor facilities like a tennis court add to the overall enjoyable experience.

Despite some fluctuations in feedback, particularly regarding the outdoor pool, the diverse amenities and thoughtful service make the pool area a generally positive aspect of the resort.

Parking

The parking situation at The Westin Tashee Resort, Taoyuan has been noted numerous times by guests. The parking lot is located at a distance from the hotel, which some have found inconvenient. While the parking facilities in remote areas could use improvement, the hotel does offer additional parking options. However, the garage cleanliness and car maintenance have received some criticism. Guests have also pointed out that certain mountain view rooms and balconies face the parking lot, affecting the overall room view. Despite these points, the need for better parking facilities and more accessible entrances has been acknowledged to enhance the guest experience.

Family

The Westin Tashee Resort in Taoyuan is a haven for families, particularly those with children. This family-friendly five-star resort boasts a wide array of facilities and activities tailored to kids of all ages. Families will find plenty to keep the children entertained, from outdoor activities like mini-golf, archery and basketball shooting to a variety of children's recreational facilities including carousels, electric cars and a well-maintained playground.

Indoor amenities include a children's club, a playroom and separate rooms designed to cater to different age groups. Though the indoor children's facilities could use more variety, the numerous outdoor options more than make up for it. The spacious and comfortable family rooms add to the overall experience, offering a cozy retreat after a day filled with fun.

The resort also ensures a high level of service with attentive staff who are responsive to the needs of both parents and children. Many guests have praised the friendliness and proactive attitude of the staff, contributing to a warm and inviting atmosphere. The beautiful carousel, complete family entertainment options and thoughtfully planned activities ensure children are constantly engaged and parents can relax knowing their little ones are having a blast.

The resort's diverse and well-maintained equipment, combined with stunning mountain views and the proximity to Taipei, makes it a perfect choice for family vacations. With outdoor family golf, a water slide, swimming pools and a variety of parent-child activities, the Westin Tashee Resort provides an ideal setting for creating cherished family memories.

Overall, the resort comes highly recommended for families looking for a fun-filled, comfortable and unforgettable stay. Children are bound to have a great time and many families express a strong desire to return, underscoring the resort's successful blend of entertainment and relaxation.

Golf

The Westin Tashee Resort, Taoyuan, offers an inviting atmosphere for golf enthusiasts with a golf course conveniently located next to the hotel, providing picturesque views and easy accessibility. Families will find the options appealing, as there are amenities such as golf balls for children, family golf activities and even a mini golf setup. For those seeking varied recreational activities, the resort also boasts archery and an outdoor basketball shooting machine. It should be noted that the golf course may be closed on rainy days to ensure the safety and enjoyment of all guests. Overall, the proximity and thoughtful kid-friendly amenities make it a suitable destination for both seasoned golfers and families alike.

5 Star

The Westin Tashee Resort, Taoyuan, offers a luxurious, high-end experience with a well-maintained and clean environment, making it a standout among high-quality hotels in northern Taiwan. Guests have consistently appreciated the attentive service staff, noting that the level of service is deserving of five-star quality. The resort has been exceptional on numerous occasions, providing premium amenities that are indicative of its five-star rating.

However, several aspects have drawn mixed reviews. While the hotel is described as family-friendly and well-maintained, some guests have noted that certain facilities, like hydrotherapy options for adults, are lacking. The breakfast buffet has been identified as an area needing improvement: although high-quality, it has been criticized for limited options and low-quality fruit, which is not up to five-star standards.

Additionally, there were specific instances where the stay did not meet five-star expectations. Issues such as lengthy check-out times, empty amenities like conditioner and a general lack of hotel guidance instructions were mentioned. Furthermore, some guests felt that the overall experience and certain aspects of service did not align with the high prices compared to other five-star hotels, leading to a sense of dissatisfaction among them.

Despite these critiques, the resort generally provides a pleasant and comfortable stay with the staff and facilities often making it a memorable visit.

Business

The Westin Tashee Resort in Taoyuan offers business travelers a range of facilities and services catering to their needs. Pre-travel messages and prepaid options are available for seamless planning. Business-related amenities are well noted with a business center and meeting rooms accessible to guests. Upgrades to executive suites are an option, providing ample space and comfort. Guests have also mentioned efficient staff who handle calls professionally. The 24-hour room service is highlighted as an excellent feature, particularly useful for those seeking convenience during their stay.

Outdoor Pool

The Westin Tashee Resort in Taoyuan offers a mixed yet largely positive experience when it comes to their outdoor swimming pool. Guests have praised its beautiful design and island-style vibe with amenities such as an outdoor minibar and a daydreaming pavilion that elevate the poolside relaxation. Children particularly enjoy the facilities, including the small water slide, although there have been occasional disruptions due to maintenance issues such as burst pipes.

The pool area is set within a resort plentiful in children’s activities, both indoors and out, making it a family-friendly destination. The high-floor rooms provide delightful views overlooking the pool, enhancing the guest experience.

However, not all reviews are without complaint. Some visitors have found the pool to be overcrowded, making it difficult to find a spot to sit and relax. Additionally, the cleanliness of the pool has been criticized on occasion and some have noted dissatisfaction with the limited pool hours. These operational setbacks, such as the pool sometimes not being open or closing earlier than expected, can disappoint guests.

Sun loungers have reportedly changed and although the pool opens from the check-in time of 3 p.m., some guests have suggested that extending the hours could improve the experience, particularly for those looking to swim early in the morning.

Overall, the outdoor pool at The Westin Tashee Resort offers a pleasant setting with a few caveats that the management might want to address for an improved guest experience.

Indoor Pool

The Westin Tashee Resort in Taoyuan features a well-regarded indoor pool. Guests have highlighted the impressive lighting, creating a pleasant ambiance for swimmers. The pool is also noted for providing good sound insulation, making it a tranquil experience. Some guests mentioned the cleanliness of both the indoor and outdoor pools could be improved, as they found leaves and sediment on the pool bottoms. Additionally, it is important to note that the indoor pool has undergone renovations without prior notice at times. For those using the indoor play area, socks are required for all ages, including infants. Despite these minor issues, the indoor pool area remains a valued facility at the resort.

Romantic

The Westin Tashee Resort, Taoyuan exudes an atmosphere that makes it an ideal destination for romantic getaways. The resort offers a perfect setting for honeymoon trips and is also highly recommended for celebrating special occasions such as birthdays and anniversaries. The serene seclusion and the beautiful surroundings contribute to a tranquil and touching experience, enhancing the romantic allure.

Guests appreciate the quiet and touching environment, particularly around the poolside, which enhances the overall atmosphere. The resort fosters a great holiday feel with an ambiance that feels magical, especially considering details like the 'magical bed'.

Additionally, the staff's dedication stands out notably when it comes to special moments like proposals, where they go above and beyond to provide assistance, ensuring every detail is perfectly executed. This exemplary service enhances the overall charm and makes for memorable romantic experiences.

Yes, The Westin Tashee Resort, Taoyuan has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at The Westin Tashee Resort, Taoyuan.

No, The Westin Tashee Resort, Taoyuan doesn't allow dogs.

No, parking facilities aren't available at The Westin Tashee Resort, Taoyuan.

Yes, The Westin Tashee Resort, Taoyuan has a gym.

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