Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsKyriad Deauville - St Arnoult is praised for its excellent and tranquil location near Deauville, which offers proximity to the racecourse, beach and city center. The serene setting enhances its appeal for guests seeking a peaceful retreat. Complimentary parking and easy access to local shops, the casino and green spaces add to its conveniences.
Reviewers highlight a mixed breakfast experience with many applauding the variety and quality of fresh products, while some point out limited choices and early closing hours. Dinner feedback is inconsistent due to the on-site restaurant's sporadic operating hours, despite positive comments on food quality when available.
The rooms are noted for their cleanliness, comfort and some useful amenities like tea-making facilities, but they can be small and outdated with occasional maintenance issues and a lack of air conditioning. The cleanliness varies significantly with common areas often found to be in better condition than some bathrooms, which frequently receive criticism for needing more thorough cleaning.
Staff at the hotel are frequently praised for being friendly, attentive and professional, contributing to a welcoming atmosphere despite occasional lapses in service. The wifi service has mixed reviews with some guests experiencing poor connectivity and minimal internet service.
The hotel’s outdoor heated pool is a notable feature, appreciated for its cleanliness and comfort, though maintenance inconsistencies can affect the experience. Parking is highly regarded for its convenience and ease of access, alleviating concerns for those traveling by car.
While the beds are generally described as comfortable, some guests find them too hard. The hotel’s three-star rating is often questioned by guests, who feel the facilities and room quality do not match the expectations of this rating, suggesting a need for renovation and improvement to meet modern standards. Accessibility features are present but not comprehensive, leaving room for improvement in this area.
Overall, Kyriad Deauville - St Arnoult offers a value-for-money option, particularly for those seeking a quiet stay with friendly service and convenient free parking, though it would benefit from updates and better maintenance to fully meet guest expectations. Show more
Read review summaries for all categories
Categories
Accessible Hotel
This property is accessible to guests with reduced mobility and offers functional spaces and private parking.
Hotel with Heated Pool
Located a short distance from the town center, this hotel provides a heated outdoor pool. The pool is available seasonally, offering a relaxing option during warmer months.
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Double RoomFree Wi-Fi access and satellite TV are provided in this light and airy room with en suite.
Twin RoomFree Wi-Fi access and satellite TV are provided in this light and airy room with en suite.
Guest Reviews
6.8
Rated
Location
The Kyriad Deauville - St Arnoult boasts an excellent location with guests frequently praising its proximity to Deauville. The hotel is situated in a peaceful, quiet setting, often compared to the tranquility of a golf course, making it ideal for those seeking a serene environment. Its position near the Deauville racecourse, the city center and the beach adds to its appeal, especially for those interested in equestrian events and horse sales.
The hotel is easily accessible and conveniently close to small shops, a casino and green spaces, which are perfect for nature lovers and pet owners. Complimentary parking enhances its convenience for guests traveling by car. Despite being a bit far from the Deauville city center, it remains just a short car ride away, allowing easy exploration of the town and nearby attractions like Trouville and Honfleur.
Overall, the Kyriad Deauville - St Arnoult offers a well-located and quiet retreat with easy access to bustling Deauville, making it an attractive choice for both short and longer stays.
Breakfast
Guests at Kyriad Deauville - St Arnoult have mixed opinions about the breakfast experience. On the positive side, many guests praise the breakfast for being delicious, varied and plentiful with a wide array of options including fresh products, hearty servings and good value for money. The well-stocked buffet and the availability of both sweet and savory choices are often highlighted. Some guests appreciate the opportunity to enjoy breakfast outdoors on the terrace and commend the convenience of making coffee or tea in their rooms.
However, there are recurring criticisms regarding the breakfast service. A notable number of guests find the choices limited and the quality lacking with some describing it as too industrial or processed. Issues such as the breakfast room being too cold, the buffet running out of items early and the limited breakfast hours (ending at 9 am) are mentioned frequently. There is also feedback on the high cost relative to the offerings with some guests feeling that the value for money is not justified.
Overall, while the breakfast at Kyriad Deauville - St Arnoult receives commendation for its variety and quality from many guests, there are significant areas for improvement, particularly in maintaining supplies and extending service hours to enhance the overall experience.
Dinner
The dinner experience at Kyriad Deauville - St Arnoult presents a mixed picture. Despite the advertised presence of an on-site restaurant, guests frequently found it closed with no prior notice or clear communication regarding its availability. This led many visitors to seek alternative dining options, such as a neighboring Campanile restaurant or a nearby Italian establishment, though the latter was noted to be on the expensive side.
On the occasions when the hotel restaurant was open, the feedback was generally positive. Guests who secured reservations praised the meals, describing them as unexpectedly delicious and offering good value for money. However, the inconsistency in service due to issues such as the chef being unavailable left some guests disappointed, particularly regarding the limited choice and repetitive lunch options.
Overall, while some guests enjoyed satisfactory meals at reasonable prices, the unreliability of the on-site restaurant and lack of weekend catering services significantly impacted the convenience and dining experience for many visitors at Kyriad Deauville - St Arnoult.
Rooms
Kyriad Deauville - St Arnoult offers a mix of attributes in its rooms, noteworthy for their cleanliness, comfort and tranquility. Many guests found the rooms to be clean with comfortable bedding and useful amenities like kettles, coffee, tea and water bottles. The spaciousness of some rooms, coupled with modern decor and large flat screens, made for a pleasant stay. The tranquil setting by the water further adds to the overall calm atmosphere and the hotel's pool area and breakfast receive positive remarks, enhancing the guest experience.
However, the hotel has its shortcomings. Complaints often highlight that the rooms are small and basic, sometimes presenting maintenance issues such as broken heaters, faulty door locks and aged or dirty carpets. The lack of air conditioning is a common concern, especially during warm periods. Additionally, some rooms suffer from a musty odor, mold in the showers and outdated facilities needing renovation. Noise from the hallways and adjacent rooms can be disruptive and issues with cleanliness have been noted, including dusty surfaces and unemptied trash cans. Despite these drawbacks, the hotel's value for money is appreciated by those seeking a basic and functional stay in a serene location.
Beds
Kyriad Deauville - St Arnoult has received generally positive remarks regarding its beds and bedding. Guests frequently highlighted the comfort levels of the beds and bedding, often describing them as comfortable and clean. The mattress comfort was also noted positively, contributing to a good night’s sleep for many visitors. In addition, the availability of extra pillows was appreciated, adding to the overall comfort.
However, not all feedback was entirely favorable. Some guests found the beds to be hard with a few mentioning that they experienced discomfort, such as back pain in the morning. There were also occasional comments on needing to change the bedding or improve its quality. Overall, while the majority of reviews favorably highlight the comfort and cleanliness of the bedding, there are some reports of it being too hard for a few guests.
Cleanliness
Kyriad Deauville - St Arnoult has received mixed feedback regarding cleanliness from its guests. Many reviews highlight clean and well-equipped rooms as a positive aspect with several guests appreciating the cleanliness and comfort of their accommodations. The common areas, such as the pool, have also been noted for their cleanliness, providing a generally pleasant atmosphere in some parts of the hotel.
However, the bathrooms seem to be a recurring issue with guests frequently mentioning that they are not up to standard. Several reviews pointed out dirty bathtubs, moldy seals and grime accumulation, prompting a need for significant improvement in this area. The condition of the carpet and lingering odors in the rooms and corridors have also been a concern, contributing to a less-than-ideal stay for some guests.
The need for a thorough cleaning and maintenance is evident, as there have been mentions of run-down rooms, stained bedding and poor hygiene overall. Guests also noted that stronger and more consistent cleaning efforts, especially in bathrooms and carpeting, could greatly improve the experience. Despite these issues, where proper cleaning has been executed, guests found the rooms functional and satisfactory for their stay.
Staff
At 'Kyriad Deauville - St Arnoult', the general consensus from guest reviews highlights the commendable attributes of the hotel's staff. Words like friendly, attentive and professional frequently appear, painting a picture of a welcoming atmosphere. Many guests have particularly noted the kindness and responsiveness of the reception team, emphasizing the pleasant and warm welcome received upon arrival.
The staff's professionalism and courteousness are also recurrent themes with many reviewers appreciating the helpful and accommodating nature of the personnel. Specific mentions of individuals, such as a professional service from Fatou and the kindness of a receptionist with pink hair, add personal touches to the positive experiences shared by visitors.
However, some reviews contrast this positive outlook by pointing out occasional lapses in service, such as staff absenteeism and language barriers. A few guests reported unfriendly interactions and instances where the staff wasn't present or responsive. Despite these occasional shortcomings, the overall sentiment leans heavily towards a positive evaluation of the staff’s friendliness and professionalism, contributing to a largely pleasant stay.
Wi-Fi
The wifi at Kyriad Deauville - St Arnoult receives mixed feedback from guests. While some note the presence of good wifi, others have less favorable experiences, citing issues such as no wifi, poor quality and spotty connectivity. Common concerns include missing wifi channels and minimal internet service. Some guests report that the wifi connection is very mediocre or unavailable, contradicting the hotel's advertising. Overall, while there are positive remarks about certain aspects of the facility, the consistency and reliability of the wifi appear to be significant areas for improvement.
Pool
Kyriad Deauville - St Arnoult features a heated outdoor pool that many guests appreciated, noting it as a pleasant and enjoyable aspect of their stay. The large pool area, combined with sunbeds and umbrellas, offers a comfortable space for relaxation. In particular, guests highlighted the clean, warm water and the added safety measures like a security gate (when functional) as positive points.
However, the pool maintenance appears inconsistent. Several guests pointed out that the pool needed refurbishment with specific issues like loose tiles and occasional cleanliness problems. There were instances when the pool area and the pool itself were closed or only partially operational, leading to disappointment. Despite these issues, the presence of a heated pool remained a recurrent highlight for many visitors, suggesting that improved maintenance could significantly enhance the overall guest experience.
Parking
Kyriad Deauville - St Arnoult offers convenient and complimentary parking options for its guests, making it a hassle-free experience for those traveling by car. Visitors appreciate the private, spacious and well-lit parking area located near the hotel, ensuring that there's always plenty of free spaces available. The ease of access to the parking lot and its generous size allow for easy and comfortable parking, even during peak seasons such as August and September.
While some guests noted minor inconveniences such as the need for the parking to be closed at times or finding free spaces difficult on rare occasions, the majority found the facility functional and convenient. Extra features like the ability to park motorcycles on the terrace with surveillance add a layer of security.
Overall, Kyriad Deauville - St Arnoult ensures that guests can enjoy free, accessible and well-located parking, enhancing their stay with practical and thoughtful amenities.
3 Star
Kyriad Deauville - St Arnoult has received feedback that doesn't quite align with its three-star rating. Many guests felt the hotel fell short of the standards expected of a three-star establishment, suggesting it more aligns with one or two stars. Common sentiments included outdated rooms, bathrooms and showers with general maintenance issues diluting the overall experience. Specific complaints mentioned defective room locks and the lack of amenities like air conditioning and magnifying mirrors, which one might expect in a three-star hotel.
Despite some welcoming reception staff and adequate facilities, these positives were overshadowed by the disappointment in the room quality versus the price. At over 100 euros per night without breakfast, many found it too expensive for the service level provided. While some appreciated the cleanliness of the rooms, the outdated decor and minimal service left many wanting more.
The hotel appears to have potential due to its location, yet the recurring theme in the reviews suggests that substantial renovations and improvements are necessary to truly meet three-star expectations. The consistently mentioned minimal breakfast and general dissatisfaction with room conditions underscore a need for updates to match the price point and advertised rating.
Accessible
The Kyriad Deauville - St Arnoult offers some accessibility features, such as an elevator for reaching different floors and accessible parking available for guests. Many reviews highlight that the hotel location is easy to reach and accessible, making it convenient to navigate the area. However, there is a noticeable lack of specific accessibility features mentioned and some guests felt that there were inadequate signs to indicate accessibility options within the hotel. The overall impression is mixed with some positive remarks about general accessibility but concerns about the absence of comprehensive accessible facilities.
Heated Pool
Kyriad Deauville - St Arnoult boasts the delightful feature of a heated outdoor pool, which is frequently praised by guests. This temperature-controlled amenity is one of the highlights of the hotel, providing a comfortable swimming experience even during the cooler months. Despite the high number of positive mentions, there are occasional reports of the pool not being heated or unavailable at times. Overall, when functional, the heated pool significantly enhances the stay, adding a touch of warmth and relaxation to the guest experience.
Outdoor Pool
The outdoor pool at Kyriad Deauville - St Arnoult is a notable feature, particularly appreciated for being heated, which enhances the swimming experience throughout various weather conditions. Guests frequently highlight the pool's warmth, making it a comfortable spot for relaxation. It is typically available from June 30th to October 31st. However, there are occasional mentions of cleanliness issues with some noting the pool was not very clean during their visit. Despite these cleanliness concerns, many guests still find the pool to be a great addition to their stay.
Dog Friendly
Kyriad Deauville - St Arnoult permits guests to bring their dogs with a pet fee of 12€ per night. While the hotel welcomes dogs, it does not provide any special amenities for pets in the rooms. Dogs are not allowed in the restaurant or during breakfast service. There were no specific dog-friendly attributes mentioned that would enhance the stay for guests traveling with their pets. Additionally, there have been suggestions to limit the number of dogs allowed per guest to one. There were instances of dogs barking continuously, which might suggest noise concerns.
Yes, Kyriad Deauville - St Arnoult has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Kyriad Deauville - St Arnoult.
Yes, Kyriad Deauville - St Arnoult welcomes dogs.
No, parking facilities aren't available at Kyriad Deauville - St Arnoult.
No, Kyriad Deauville - St Arnoult doesn't have a gym.