Quality Inn & Suites Decatur - Atlanta East
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Summary of reviewsQuality Inn & Suites Decatur - Atlanta East receives predominantly positive reviews from guests, highlighted by its convenient location, clean and comfortable accommodations, and welcoming staff. Situated just off Interstate 20, the hotel offers easy access to local attractions, malls, dining options, and major venues like New Birth Church, all while maintaining a peaceful setting away from the noise of main roads. This strategic location makes it an ideal choice for both business travelers and tourists exploring nearby areas or attending events.
Guests often commend the cleanliness of the hotel, appreciating well-maintained rooms and spotless bathrooms, which contribute to a comfortable and hassle-free stay. The property itself is noted for being well-kept, providing a tidy environment both inside and out. The staff is frequently praised for their professionalism, courtesy, and attentiveness, with individuals such as Kelly, Ms. Bautista, and Happy standing out for their exemplary service. They ensure guests feel welcome and attended to, contributing to a warm and pleasant atmosphere.
The breakfast experience receives mixed reviews; while some guests enjoy the quality and variety of options offered, others find it lacking in variety and inconvenient due to early closing times. Nevertheless, many appreciate the helpful service and options available for those avoiding pork. The rooms themselves are generally described as clean, spacious, and comfortable, equipped with amenities like mini fridges and microwaves. Although there are occasional maintenance concerns, most guests find the accommodations satisfactory and a good value for money.
Guests consistently highlight the comfort of the beds, which are often described as extremely comfortable, adding to the restful experience provided by the hotel. The pool, while sometimes unavailable, adds value when operational and is appreciated for being unexpectedly warm. Overall, Quality Inn & Suites Decatur - Atlanta East stands out for its strategic location, pleasant staff interactions, and the comfort and cleanliness of its rooms, making it a favorable choice for travelers seeking convenience and relaxation in the Atlanta East area.
Categories
Guests often commend the cleanliness of the hotel, appreciating well-maintained rooms and spotless bathrooms, which contribute to a comfortable and hassle-free stay. The property itself is noted for being well-kept, providing a tidy environment both inside and out. The staff is frequently praised for their professionalism, courtesy, and attentiveness, with individuals such as Kelly, Ms. Bautista, and Happy standing out for their exemplary service. They ensure guests feel welcome and attended to, contributing to a warm and pleasant atmosphere.
The breakfast experience receives mixed reviews; while some guests enjoy the quality and variety of options offered, others find it lacking in variety and inconvenient due to early closing times. Nevertheless, many appreciate the helpful service and options available for those avoiding pork. The rooms themselves are generally described as clean, spacious, and comfortable, equipped with amenities like mini fridges and microwaves. Although there are occasional maintenance concerns, most guests find the accommodations satisfactory and a good value for money.
Guests consistently highlight the comfort of the beds, which are often described as extremely comfortable, adding to the restful experience provided by the hotel. The pool, while sometimes unavailable, adds value when operational and is appreciated for being unexpectedly warm. Overall, Quality Inn & Suites Decatur - Atlanta East stands out for its strategic location, pleasant staff interactions, and the comfort and cleanliness of its rooms, making it a favorable choice for travelers seeking convenience and relaxation in the Atlanta East area.
Family Friendly Hotel
This hotel offers basic amenities and a convenient location in Decatur, providing access to Atlanta's attractions. It offers affordable accommodations suitable for families on a budget.
Hotel with Swimming Pool
The hotel includes a pool and provides a comfortable stay with spacious rooms. It is also noted for its convenient location.
Outdoor Pool
Business Hotel
Providing affordable accommodations with essential amenities, this hotel suits budget-conscious business travelers. It features free Wi-Fi, a business center, and a convenient location near Atlanta.
Accessible Hotel
This hotel is tagged as offering disabled facilities.
3-Star Hotel
This hotel provides good value with amenities such as free wireless internet, an outdoor pool, and a complimentary breakfast. It is located a few miles from the Southeast Athletic Complex and Davidson-Arabia Mountain Nature Reserve.
Hotel with Outdoor Pool
Quality Inn & Suites Decatur - Atlanta East offers a seasonal outdoor pool. The pool is suitable for relaxation and recreation during warmer months.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Gym
Guest Reviews
Quality Inn & Suites Decatur - Atlanta East offers a convenient location for various travel needs. Nestled just off Interstate 20, the hotel provides easy access while maintaining a peaceful setting away from the main road noise. Its strategic position makes it ideal for guests attending nearby events, visiting family, or exploring local attractions. The proximity to numerous dining choices, including fast food outlets and restaurants, adds to its appeal. Despite its somewhat tucked-away location, it's conveniently situated close to malls, grocery stores, gas stations, and the highway, making it a practical choice for both short stopovers and extended visits.
Visitors appreciate the closeness to key venues, such as New Birth Church, and the ease of reaching downtown Atlanta, with major tourist activities just a short drive away. Guests looking for shopping and dining will find ample options nearby, ensuring a comfortable and hassle-free stay. The combination of easy access to freeways, quiet surroundings, and a well-regarded location makes the hotel a favorable choice for business travelers and tourists alike.
At the Quality Inn & Suites Decatur - Atlanta East, the breakfast experience presents a range of impressions among guests, with varying degrees of satisfaction. Some reviews highlight the breakfast as a pleasing experience, praising its quality, helpful staff, and options that exceed expectations. Guests appreciated offerings like scrambled eggs, sausage, gravy, and daily turkey options for those avoiding pork. Some even praised the complimentary breakfast as great and delicious, noting both the hot and continental elements available.
However, not all guests found the breakfast experience to be ideal. Common points of criticism include the lack of variety and the early closing time of 9:30 am, which proved inconvenient for some. Others felt the offerings were basic, with only a waffle maker and typical continental choices available, leading to disappointment for those expecting more akin to other hotels or brands. Issues such as a non-functional waffle machine and insufficient food availability were also mentioned.
While breakfast received accolades for instances of helpful staff and good quality, its inconsistency and limited options mean it may not fully meet expectations for everyone, providing a spectrum of feedback from adequate to excellent.
Quality Inn & Suites Decatur - Atlanta East offers a mixture of experiences when it comes to its rooms according to guest reviews. Many visitors find the rooms thoroughly clean and spacious, contributing to a pleasant stay. The beds are often described as comfortable, with some appreciating the recent upgrades and amenities like a mini fridge and microwave. Cleanliness seems to be consistent, with frequent mentions of spotless bathrooms and well-stocked facilities. Quiet and roomy accommodations enhance the overall comfort for guests.
Staff service receives positive mentions, being described as pleasant and helpful, often going above and beyond to meet guest needs. The hotel's convenient location is another highlight, adding to the ease of stay for patrons.
However, there are some issues that detract from the experience. Previous guests have noted maintenance concerns such as unsanded drywall patches and a faulty shower. Occasionally, cleaning schedules seem inconsistent, forcing guests to request housekeeping services. Other concerns include overpowering smells such as clorox or smoke and a general feeling of wear and tear in some rooms. Despite these drawbacks, many guests appreciated the value for money offered at this hotel.
Guests who have stayed at Quality Inn & Suites Decatur - Atlanta East generally praise the comfort of the beds. Many reviews highlight that the beds are extremely comfortable and often exceed expectations when it comes to providing a good night's sleep. Several guests found the mattresses to be clean and comfortable, contributing to a restful experience. However, there were occasional mentions of smaller beds and pillows being less comfortable, though these were overshadowed by the overall satisfaction with the beds. The comfort level of the beds at this establishment seems to be a standout feature, as remarked upon by numerous guests, providing a relaxing element the hotel can take pride in offering.
Quality Inn & Suites Decatur - Atlanta East generally receives positive feedback regarding its cleanliness, complemented by its convenient location and friendly staff. Many guests commend the hotel for offering clean and well-kept accommodations, noting that both the rooms and bathrooms are maintained thoroughly. The property itself is consistently mentioned as clean inside and out, providing a comfortable and hassle-free stay for travelers. Additional amenities often enhance the experience, making it a cozy place to unwind. A standout aspect is the professional and courteous staff, who are attentive and knowledgeable, contributing significantly to guests' satisfaction. Housekeeping is also praised for its diligence, ensuring rooms are spacious and spotless, with clean linens and towels. Despite a few negative comments about cleanliness lapses, most reviews reflect a positive impression of the hotel's hygiene standards, making it a reliable choice for those visiting the area.
At the Quality Inn & Suites Decatur - Atlanta East, guests frequently highlight the positive interactions with the hotel staff, emphasizing their friendliness and helpfulness. The professionalism and courteous nature of the front desk team receive special mention, with individuals like Kelly, Ms. Bautista, and Happy standing out for their exemplary service. While a few reviews mention areas for improvement, such as hospitality training, the overall impression is that of a pleasant and attentive team. The dining and housekeeping staff, including Ms. Pat, contribute to a warm and welcoming atmosphere, ensuring that guests feel looked after. Despite moments of being overwhelmed, the staff manage to maintain excellent service, displaying knowledge and attentiveness. This establishment's team is characterized by their friendliness and dedication to providing superb customer service, making guests' stays comfortable and enjoyable.
The pool experience at the Quality Inn & Suites Decatur – Atlanta East has garnered mixed reviews from guests. On the positive side, visitors found the pool to be pleasantly warmer than anticipated, adding a touch of comfort to their stay. Additionally, the pool area is conveniently located near food outlets and the highway, contributing to its overall appeal. However, some guests encountered the pool closed or out of service, with occasional reports of it being less clean than expected. Despite these inconsistencies, when available, the pool seems to add value to the stay at this hotel.
Location Show Map
Location
Visitors appreciate the closeness to key venues, such as New Birth Church, and the ease of reaching downtown Atlanta, with major tourist activities just a short drive away. Guests looking for shopping and dining will find ample options nearby, ensuring a comfortable and hassle-free stay. The combination of easy access to freeways, quiet surroundings, and a well-regarded location makes the hotel a favorable choice for business travelers and tourists alike.
Breakfast
However, not all guests found the breakfast experience to be ideal. Common points of criticism include the lack of variety and the early closing time of 9:30 am, which proved inconvenient for some. Others felt the offerings were basic, with only a waffle maker and typical continental choices available, leading to disappointment for those expecting more akin to other hotels or brands. Issues such as a non-functional waffle machine and insufficient food availability were also mentioned.
While breakfast received accolades for instances of helpful staff and good quality, its inconsistency and limited options mean it may not fully meet expectations for everyone, providing a spectrum of feedback from adequate to excellent.
Rooms
Staff service receives positive mentions, being described as pleasant and helpful, often going above and beyond to meet guest needs. The hotel's convenient location is another highlight, adding to the ease of stay for patrons.
However, there are some issues that detract from the experience. Previous guests have noted maintenance concerns such as unsanded drywall patches and a faulty shower. Occasionally, cleaning schedules seem inconsistent, forcing guests to request housekeeping services. Other concerns include overpowering smells such as clorox or smoke and a general feeling of wear and tear in some rooms. Despite these drawbacks, many guests appreciated the value for money offered at this hotel.
Beds
Cleanliness
Staff
Pool
Yes, Quality Inn & Suites Decatur - Atlanta East has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn & Suites Decatur - Atlanta East.
No, Quality Inn & Suites Decatur - Atlanta East doesn't allow dogs.
No, parking facilities aren't available at Quality Inn & Suites Decatur - Atlanta East.
Yes, Quality Inn & Suites Decatur - Atlanta East has a gym.
Location Show Map
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Hotel in Decatur
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From $166
