The Hampton Inn & Suites Atlanta Decatur/Emory consistently garners positive feedback for its prime location in the heart of Decatur, making it an excellent choice for both leisure and business travelers. Its proximity to dining, shopping, and local attractions, as well as easy access to downtown Atlanta and Emory University via MARTA, makes it a convenient base for guests. Visitors particularly enjoy the vibrant atmosphere of nearby Decatur Square.
The hotel is noted for its exceptional cleanliness, with guests frequently describing the property as spotless and well-maintained. Modern, spacious rooms with comfortable beds contribute to restful stays, while the chic and contemporary design of the facilities enhances the overall appeal. The presence of amenities like complimentary breakfast and parking further adds value to the guest experience.
The breakfast offerings receive high praise for their variety and quality, accommodating diverse dietary needs with options like eggs, sausage, bacon, and unique waffle flavors. Despite some mixed opinions on disposable tableware, the quality of the morning meal is often highlighted as a standout feature.
Guests commend the friendly and professional staff, who consistently provide exceptional service and create a welcoming atmosphere. Specific staff members are recognized for their warmth and helpfulness, enhancing the overall experience. The pool and gym are also appreciated, especially by families with children who enjoy the indoor pool area.
While there are minor critiques regarding the parking fee, many find the parking situation convenient and secure. The hotel is often favored by families for its clean, welcoming environment and proximity to family-friendly attractions like Zoo Atlanta.
Overall, Hampton Inn & Suites Atlanta Decatur/Emory stands out as a clean, comfortable, and well-located hotel, providing excellent amenities and service, making it a preferred choice for visitors exploring Decatur and the greater Atlanta area.
The Emory Conference Center Hotel consistently receives praise for its exceptional service, greatly enhancing the experience of its guests. The staff is frequently highlighted for their friendliness, professionalism, and attentiveness. The front desk team is noted for their warm and welcoming demeanor, contributing to a comforting atmosphere from the moment guests arrive. Standout individuals such as Bijan and Allie receive specific recognition for their exceptional service in the restaurant, where the care and attention to guests are evident. Managers, like Don, are proactive in ensuring that even during busy times, guests are comfortable and well looked after. The staff's dedication to making every guest feel valued, including families with children, underscores the hotel's commitment to delivering an outstanding level of service.
Courtland Grand Hotel, Trademark Collection by Wyndham, formerly Sheraton Atlanta, is predominantly praised for its prime downtown location, making it an excellent choice for both tourists and business travelers. The central positioning provides easy access to key attractions such as the MLK Jr Historical Park, the Aquarium and Centennial Olympic Park, as well as convenient proximity to eateries, bars and the Georgia World Congress Center. Guests appreciate the ease of navigating the city, including access to the MARTA station for hassle-free airport transit. While some safety concerns are noted about the surrounding area at night, the hotel's location is generally commended for its convenience.
The hotel rooms receive a mixed response with some guests highlighting their spaciousness and comfort, including clean beds and beautiful views from higher floors. Couples particularly enjoy the cozy ambiance. However, there are numerous complaints about outdated decor, maintenance issues and inconsistent cleanliness. Problems with air conditioning and noise are also frequent.
The breakfast experience also garners mixed reviews. Many guests enjoy the variety and quality of the breakfast buffet, particularly the delicious omelettes and good coffee. However, others are dissatisfied with the high cost, limited selection and perceived lack of value for money. Issues with long queues and missing complimentary breakfast were highlighted as well.
Dinner at Courtland Grand Hotel’s on-site restaurants has similar mixed reactions. While the food quality and bar atmosphere receive praise, the main restaurant, Fandangles, is criticized for long wait times, limited hours and inconsistent service. Many felt the food was overpriced.
Cleanliness standards at the hotel have been inconsistent. While some guests appreciated the clean and spacious rooms and the beautiful pool area, others reported issues such as dirty carpets, musty smells and inadequate cleaning services.
The staff at the hotel generally receive positive feedback for their friendliness, professionalism and helpfulness. Standout employees at the front desk and valet service make many guests' stays more enjoyable. However, occasional reports of unprofessional behavior and disorganization are noted.
WiFi service is another mixed area with some guests enjoying fast and reliable internet while others experience slow speeds and connection issues. The gym facilities are well-liked for their variety of equipment and cleanliness despite some minor inconveniences like outdated machines.
The pool area is a standout feature, consistently described as beautiful and inviting with many guests enjoying the serene and heated indoor pool. Family travelers find the hotel to be accommodating to children, adding to its appeal for those visiting with kids.
However, parking services are a point of contention. The high cost of valet parking and the difficulties associated with self-parking options lead to mixed reviews with some guests appreciating the valet convenience and others frustrated by disorganization and additional charges.
The hotel also offers reliable EV charging facilities, which guests find convenient and well-supported by the staff.
Overall, the Courtland Grand Hotel provides a blend of positive experiences and areas needing improvement. Its central location, friendly staff and beautiful pool are highlights, while issues with room maintenance, breakfast costs and parking logistics are areas for potential enhancement.
The Ellis Hotel, Atlanta, a Tribute Portfolio Hotel, is a great choice for those wanting to explore the city on foot with many downtown attractions within walking distance. While some guests found the rooms to be old and dated, most appreciated the cleanliness and overall comfort of their rooms. The hotel's staff received high praise for their friendliness, helpfulness and professionalism. The parking situation received mixed reviews with some guests raving about the valet parking service while others found it pricey. However, the hotel's beds received rave reviews for being comfortable and clean. Overall, the Ellis Hotel is a nice, clean place to stay with excellent service.