Courtland Grand Hotel, Trademark Collection by Wyndham, formerly Sheraton Atlanta, is predominantly praised for its prime downtown location, making it an excellent choice for both tourists and business travelers. The central positioning provides easy access to key attractions such as the MLK Jr Historical Park, the Aquarium and Centennial Olympic Park, as well as convenient proximity to eateries, bars and the Georgia World Congress Center. Guests appreciate the ease of navigating the city, including access to the MARTA station for hassle-free airport transit. While some safety concerns are noted about the surrounding area at night, the hotel's location is generally commended for its convenience.
The hotel rooms receive a mixed response with some guests highlighting their spaciousness and comfort, including clean beds and beautiful views from higher floors. Couples particularly enjoy the cozy ambiance. However, there are numerous complaints about outdated decor, maintenance issues and inconsistent cleanliness. Problems with air conditioning and noise are also frequent.
The breakfast experience also garners mixed reviews. Many guests enjoy the variety and quality of the breakfast buffet, particularly the delicious omelettes and good coffee. However, others are dissatisfied with the high cost, limited selection and perceived lack of value for money. Issues with long queues and missing complimentary breakfast were highlighted as well.
Dinner at Courtland Grand Hotel’s on-site restaurants has similar mixed reactions. While the food quality and bar atmosphere receive praise, the main restaurant, Fandangles, is criticized for long wait times, limited hours and inconsistent service. Many felt the food was overpriced.
Cleanliness standards at the hotel have been inconsistent. While some guests appreciated the clean and spacious rooms and the beautiful pool area, others reported issues such as dirty carpets, musty smells and inadequate cleaning services.
The staff at the hotel generally receive positive feedback for their friendliness, professionalism and helpfulness. Standout employees at the front desk and valet service make many guests' stays more enjoyable. However, occasional reports of unprofessional behavior and disorganization are noted.
WiFi service is another mixed area with some guests enjoying fast and reliable internet while others experience slow speeds and connection issues. The gym facilities are well-liked for their variety of equipment and cleanliness despite some minor inconveniences like outdated machines.
The pool area is a standout feature, consistently described as beautiful and inviting with many guests enjoying the serene and heated indoor pool. Family travelers find the hotel to be accommodating to children, adding to its appeal for those visiting with kids.
However, parking services are a point of contention. The high cost of valet parking and the difficulties associated with self-parking options lead to mixed reviews with some guests appreciating the valet convenience and others frustrated by disorganization and additional charges.
The hotel also offers reliable EV charging facilities, which guests find convenient and well-supported by the staff.
Overall, the Courtland Grand Hotel provides a blend of positive experiences and areas needing improvement. Its central location, friendly staff and beautiful pool are highlights, while issues with room maintenance, breakfast costs and parking logistics are areas for potential enhancement.
Courtyard by Marriott Atlanta Buckhead enjoys a prime location in the heart of Atlanta’s bustling Buckhead district, making it an ideal base for both business and leisure travelers. Located conveniently near a Marta station and highway, the hotel provides easy access to transportation, nearby attractions, local shops and restaurants. Guests appreciate the safe surroundings and the scenic views, further complemented by the hotel’s pleasant and helpful staff.
The rooms at this property receive high marks for cleanliness and comfort. Many visitors highlight the spaciousness and coziness of the Executive King Suite, while the comfy beds and well-stocked amenities contribute to a pleasant stay. Despite occasional remarks on dated furnishings and the need for more in-room amenities like microwaves, the overall atmosphere is conducive to work and relaxation. Beautiful views of the city from room windows and stylish furnishings enhance this positive experience.
Staff friendliness and helpfulness are recurring themes in guest reviews, contributing significantly to the property's reputation. Many guests found the staff to be accommodating, professional and courteous, enhancing the sense of security and comfort during their stay—despite some isolated mentions of disorganization and occasional rudeness.
Cleanliness is another strong point with many reviews commending the hotel’s tidy and well-maintained environment. While some issues like rust in bathrooms and occasional moisture smells were noted, these did not detract from the overall positive impressions of the hotel's cleanliness and the staff’s efforts in maintaining it.
The indoor pool is a notable feature, appreciated for its heated comfort and pleasant views, making it especially enjoyable for families. Although some concerns were raised about cleanliness with mentions of cloudy water and a dead animal on the skylight, it remains a popular amenity alongside the fitness center.
Parking is a mixed experience; while some guests find it expensive and inconvenient, others appreciate the exceptional valet service. The cost of parking ranges from $24 for self-parking to $40 for valet with some guests needing to park in a deck across the street.
Breakfast services received mixed reviews with some guests enjoying the meals while others faced issues with availability and inconsistency. The lack of complimentary breakfast and instances where no breakfast service was available were common points of dissatisfaction. Nonetheless, the hotel sometimes offers compensations like free drinks to address these shortcomings.
Overall, Courtyard by Marriott Atlanta Buckhead stands out for its exceptional location, clean and comfortable rooms, warm hospitality and helpful amenities, ensuring guests have a memorable and comfortable visit.
Sheraton Atlanta Perimeter North stands out as a choice destination for travelers seeking a convenient and serene experience in Atlanta. Nestled in a safe and attractive neighborhood, the hotel offers easy access to Atlanta's major attractions while providing a peaceful retreat. Its proximity to shopping centers, such as Perimeter Mall, and various dining options adds to its appeal, particularly for those visiting for business or leisure.
Guests frequently highlight the friendly and accommodating staff, who contribute to a welcoming atmosphere with their attentive service. The well-maintained cleanliness and comfort of the hotel, especially the spacious and clean rooms, are consistently praised. Many guests enjoy the modern amenities, including comfortable beds and thoughtful touches like bathrobes and slippers, enhancing their stay.
The hotel's breakfast, while appreciated by many for its quality and variety, leaves some room for improvement in terms of selection and pricing. The gym and pool facilities receive positive remarks, especially the 24-hour gym availability and the inviting pool atmosphere. Additionally, the free parking and fast, reliable WiFi are valuable conveniences for guests.
Families find the hotel accommodating, with kid-friendly amenities and a helpful staff that make for an enjoyable family stay. While there are occasional critiques related to breakfast costs, pool cleanliness, and minor parking and maintenance issues, the overall experience at Sheraton Atlanta Perimeter North remains positive. The location, comfort, and service combine to create a satisfying stay for business and leisure travelers alike.
Ramada by Wyndham Alpharetta Atlanta North is highly regarded for its prime location, offering guests convenient access to major highways, attractions, shopping centers, and dining venues in the north side of Atlanta. Visitors appreciate the hotel's proximity to the Ameris Bank Amphitheatre and Avalon area, providing a comfortable blend of accessibility and charm. Although the complimentary breakfast has received mixed reviews, the availability of alternative dining options nearby helps enhance the experience for those seeking a more extensive morning meal.
Guests frequently praise the hotel for its clean, spacious rooms featuring comfortable beds and useful amenities such as refrigerators, microwaves, and coffee makers. The smoke-free policy ensures a fresh environment, and any issues are quickly addressed by the attentive staff. The dedication of the staff, particularly individuals like Navin and Mr. Bill, adds to the welcoming atmosphere, with exceptional service being a recurring theme. There's a minor mention of a negative staff interaction, but the overall sentiment remains positive.
The indoor pool is an appreciated addition, contributing to the overall relaxation and enjoyment of the stay. The hotel's cleanliness is consistently noted, with tidy public areas and well-maintained facilities. The combination of friendly staff, cleanliness, and a convenient location makes Ramada by Wyndham Alpharetta Atlanta North an excellent choice for travelers seeking a hassle-free stay.
The Hilton Garden Inn Atlanta Northpoint is highly regarded for its outstanding location, making it an ideal choice for both leisure and business travelers. Situated near a multitude of restaurants and shopping venues, the hotel offers convenience and accessibility to local attractions while maintaining a calm atmosphere away from busier areas.
Guests often commend the breakfast offerings, especially the variety and customizable options available for an additional fee, though opinions on its overall value vary. While some find it satisfying and accommodating, there is room for improvement in certain areas to enhance the breakfast experience.
The spacious and well-organized rooms are generally appreciated for their cleanliness and comfort, with many guests highlighting the fresh state of the provided towels and toiletries. However, some guests have encountered issues with room comfort, particularly regarding bed firmness and smoke odors in non-smoking rooms.
With commendable feedback on cleanliness, the hotel impresses with its tidy rooms and welcoming staff, contributing to a positive atmosphere. While the property offers good value and a favorable location, there are suggestions for improving the maintenance of certain facilities, such as walls and floors, and addressing issues like weak Wi-Fi and limited cable options.
Overall, the Hilton Garden Inn Atlanta Northpoint delivers a comfortable stay with an excellent location, making it a reliable choice for travelers despite some areas for improvement.