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Summary of reviewsQuality Inn & Suites in Delaware, Ohio, is widely praised for its exceptional location, offering convenience and tranquility to travelers. It is strategically situated near popular attractions such as the Columbus Zoo, Legoland, and Ohio Wesleyan University, appealing to both leisure and business visitors. The area is enriched with dining options, including a popular diner nearby, and accessible major roads and highways make exploring the local scene effortless.
Guests frequently commend the complimentary breakfast for its variety and quality, featuring hot items like scrambled eggs and waffles. The breakfast area is consistently clean and well-stocked, adding to the positive morning experience.
Rooms at Quality Inn & Suites are described as clean, spacious, and equipped with modern amenities. The décor is enhanced by recent renovations, providing a comfortable and welcoming atmosphere. The quiet neighborhood setting complements the overall experience, with additional features like a nice swimming pool area contributing to guest satisfaction.
The hotel's commitment to cleanliness is evident, with immaculate rooms and public spaces forming a core part of its positive reputation. Guests appreciate the friendly and attentive staff, who are consistently recognized for their excellent service. Staff members, including the front desk team, are noted for their professionalism and effort to accommodate guests' needs, further enhancing the enjoyable experience.
The indoor heated pool is a highlight for many visitors, offering a clean and inviting retreat for families. Its maintenance and provision of towels demonstrate the hotel’s attention to detail.
Beds are generally praised for their comfort, often described in glowing terms despite occasional comments on firmness. Overall, most guests find the sleeping arrangements restful, supported by clean linens and a cozy room environment.
Overall, Quality Inn & Suites provides a pleasing balance of comfort and convenience, ensuring a memorable and satisfying stay for its guests. Show more
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Accessible Hotel
This hotel is included in the list of accessible hotels in Ohio.
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?No
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Νο
King Room - Non-SmokingThis spacious room includes a work desk, microwave, refrigerator, 2 telephones, and a pull-out sleeper sofa.
Queen Room with Two Queen Beds - Non-SmokingThe spacious twin/double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
King Suite - Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a sofa.
Queen Room with Two Queen Beds with Accessible Tub - Accessible/Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.
Queen Room with Two Queen Beds and Roll-in-Shower - Accessible/Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 2 beds.
King Suite - Non SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features air conditioning, a tea and coffee maker, a seating area, a sofa and a flat-screen TV with cable channels.
Guest Reviews
8.0
Very Good
Location
Nestled in a prime location, the Quality Inn & Suites stands out as a convenient hub for travelers visiting Delaware, Ohio. Its strategic positioning provides an effortless journey to popular attractions like the Columbus Zoo, Legoland, and various outlet malls. For those connected with Ohio Wesleyan University, the hotel is a stone's throw away, making it an excellent choice for activities related to the university. Guests appreciate the tranquility offered by its vicinity, enhanced by its closeness to numerous dining options, including a nationally recognized diner just across the parking lot. The hotel’s accessibility from major roads and highways adds to its appeal, ensuring guests can explore local events and offerings with ease. The well-kept facilities, accommodating staff, and consistently clean environment contribute to its reputation, making it a go-to destination for many. Whether you're in town for business or leisure, the Quality Inn & Suites offers a pleasing balance of comfort and convenience.
Breakfast
At Quality Inn & Suites, guests often find themselves delightfully surprised by the complimentary breakfast offerings, which boast a diverse range of options to kickstart their day on a positive note. Guests frequently highlight the availability of hot breakfast items, such as scrambled eggs, waffles, and sausage, which are consistently well-prepared and served hot. The breakfast area itself is praised for being clean and tidy, with staff ensuring a well-stocked environment throughout the morning.
The variety offered is notable, with choices that accommodate different preferences, including fresh fruit and biscuits with gravy. Some visitors have remarked on the extra touches in the breakfast room, contributing to a welcoming experience. While opinions on the healthiness and freshness of some options vary, most reviews indicate satisfaction with the selection.
The complimentary breakfast not only satisfies morning hunger but also impresses with its quality, regularly exceeding visitor expectations. Quality Inn & Suites seems to remain committed to providing a valuable start to the day, enhancing the overall guest experience with a breakfast that caters to diverse tastes.
Rooms
Quality Inn & Suites in Delaware offers a comfortable and clean experience to its guests, with many praising the consistently high standards of cleanliness upon arrival. Most reviews highlight the rooms as spacious and comfortable, featuring modern amenities such as a microwave and fridge, which enhance convenience. Despite some remarks about the rooms being small or slightly warm, the overall impression remains positive with guests noting that beds are comfortable and rooms are generally well laid out. Many appreciate the quiet ambiance of the hotel and value the recent renovations that have contributed to a modern feel, complete with new floors and fluffy pillows. Guests enjoy the large rooms with tall ceilings, making them feel more open and welcoming. The hotel is situated in a quiet neighborhood and offers a nice swimming pool area, enhancing the overall experience. Coupled with courteous staff and a complimentary breakfast, Quality Inn & Suites delivers great value for the price, promising a comfortable stay and leaving guests inclined to visit again.
Beds
Travelers planning a stay at Quality Inn & Suites might find themselves keenly interested in the bed situation—a crucial element for any restful hotel experience. While some visitors noted the beds were quite firm, potentially uncomfortable for those with specific back issues or preference for softer sleep surfaces, many highlighted a positive experience with bed comfort. Numerous guests described the beds as clean and comfortable, often emphasizing their comfort with phrases like bedding was like sleeping on a cloud and exceptionally comfortable. Visitors often mentioned the beds as very comfortable or even super comfortable, suggesting that most guests should have a restful night here. The presence of fluffy pillows added to the coziness factor, enhancing the overall sleeping experience. Along with comfortable sleeping arrangements, guests also appreciated clean linens as part of the comfortable and tidy room environments. While the reviews offer mixed insights, many guests found their nights at Quality Inn & Suites to be comfortably restful, suggesting that the hotel strives to provide a reliable comfort level in its accommodations.
Cleanliness
Nestled in a convenient location, Quality Inn & Suites is celebrated for its commitment to cleanliness, as highlighted by numerous reviews from satisfied guests. Visitors frequently note the immaculate condition of both the rooms and public areas. Without exception, rooms are described as clean, comfortable, and well-kept, delivering a restful and pleasant atmosphere. The hotel features a clean and inviting pool area, perfect for relaxation after a long day. Beyond cleanliness, the hotel staff is praised for their friendliness and attentiveness. The breakfast is often mentioned as well-stocked and enjoyable. Guests appreciate the absence of musty odors and the serene ambiance that complements their stay. Overall, Quality Inn & Suites emerges as a reliable choice for travelers seeking spotless accommodations with a welcoming atmosphere.
Staff
At Quality Inn & Suites, guests consistently praise the exceptional service provided by the hotel's staff. Visitors remark on the welcoming atmosphere created by the personnel, highlighting the friendly and helpful nature of everyone they encountered. The front desk team, in particular, receives accolades for going above and beyond to ensure a pleasant stay, with individuals such as Mercy Miller, Emily, and Josh frequently noted for their outstanding assistance.
The staff's professionalism, courtesy, and attentiveness contribute significantly to an enjoyable experience, as they engage with guests and swiftly address any needs. The kind and approachable attitudes extend throughout the hotel, including housekeeping, which maintains clean and inviting accommodations.
Guests repeatedly express gratitude for the efficient check-in process and appreciate the extra effort made by the team to accommodate special requests, such as providing accessible rooms. Overall, the staff at Quality Inn & Suites leaves a lasting positive impression, making stays memorable and encouraging visitors to return.
Pool
Nestled within the Quality Inn & Suites is a much-adored indoor heated pool that has captured the hearts of many guests. This beautifully maintained pool area offers a warm and inviting escape for those seeking relaxation, as it consistently impresses with its cleanliness. The thoughtful provision of towels and its accommodating temperature make it a favored spot for families, providing an ideal evening activity for kids after a day out.
Guests particularly appreciate its convenience, noting that it rounds off the hotel stay experience amid updated decor and comfortable amenities. The accessibility of the pool even beyond checkout highlights the courteous hospitality at Quality Inn & Suites. Indeed, the pool has been likened to a delightful addition for a hotel at this price, ensuring that everyone from children to adults finds joy during their stay. With friendly staff and a satisfying breakfast complementing the visit, the indoor heated pool stands out as a key feature that enhances the overall satisfaction of guests here.
Yes, Quality Inn & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Quality Inn & Suites.
No, Quality Inn & Suites doesn't allow dogs.
No, parking facilities aren't available at Quality Inn & Suites.