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Summary of reviewsThe Comfort Inn & Suites is highly appreciated for its prime location, offering convenient access to major highways and nearby amenities, making it an ideal choice for travelers, including those with pets. Nestled in a clean and quiet area, the hotel is a restful stop for short and extended stays, despite occasional minor noise from the nearby Sonic.
Breakfast at the hotel generally receives positive feedback with guests enjoying a varied selection of hot and cold options like waffles, eggs and sausage. The breakfast is frequently described as good or even excellent, though some guests note its early end time and a preference for more balanced options. Nonetheless, it satisfactorily meets typical American hotel breakfast standards.
The rooms are often praised for their cleanliness, spaciousness and comfortable beds, which many guests describe as super comfy or like a cloud. Despite occasional reports of minor issues such as unpleasant smells and dated furnishings, the overall consensus is that the rooms offer good value for money with cleanliness and a quiet ambiance contributing to a pleasant stay.
Cleanliness extends beyond the rooms, as many guests highlight the hotel's overall clean environment, including the bathrooms and sheets. The friendly and helpful staff further enhance the positive experience, consistently receiving commendations for their attentiveness and exceptional customer service. Notable individuals like Charles and the check-in manager are often mentioned for their outstanding service.
While the indoor pool and spa are attractive features, mixed reviews indicate some issues with maintenance and cleanliness. However, when in good condition, the pool area is considered a nice bonus to the hotel's amenities.
In summary, Comfort Inn & Suites is recognized for its convenient location, clean and comfortable rooms, friendly staff and satisfying breakfast, making it a reliable and enjoyable choice for travelers. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Hotel with Spa
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Room - Non-SmokingThis twin/double room offers heating and a TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis twin/double room provides heating and a TV with cable channels. The unit offers 2 beds.
King Suite - Non-SmokingThis twin/double room offers heating and a TV with cable channels. The unit has 2 beds.
King Room - Accessible/Non-SmokingThis double room features heating and a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Accessible/Non-Smoking This quadruple room features a seating area, heating and a TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
The Comfort Inn & Suites boasts an excellent location that is frequently praised by guests. It is conveniently close to major highways, including the I-10 E Freeway, allowing easy access for travelers. Many guests noted that the hotel's proximity to restaurants and other amenities made their stay more pleasant. Reviewers repeatedly mentioned how the hotel is in a good, clean and quiet area, perfect for both short and extended stays. It’s an ideal spot for those looking to visit family or simply seeking a restful stop while traveling with pets. Despite some concerns about noise from a nearby Sonic, the overall consensus highlights the hotel's prime position and the convenience it offers to its guests.
Breakfast
The breakfast experience at Comfort Inn & Suites receives a generally positive reception from guests. Many highlight the breakfast as good, complete and in line with expectations with some describing it as excellent or even fantastic. The availability of a real hot breakfast, including items like waffles, eggs, sausage, burger patties, fried potatoes and scrambled eggs, is a notable advantage. Guests appreciate the nice variety and the provision of both hot and cold options with coffee often commended for its quality.
However, a few reviews do mention limitations, such as an early end time for breakfast, a selection skewed towards carbohydrates and sugars and some describing it as plain or standard. Despite these few critiques, many found the breakfast experience enjoyable and appreciated that it was covid appropriate. The breakfast seems to meet the typical American hotel breakfast standards, offering a reliable start to the day for most of its guests. Overall, while there are a few points for improvement, the breakfast generally aligns well with guest expectations.
Rooms
The rooms at Comfort Inn & Suites have garnered positive feedback for their cleanliness and spaciousness. Guests frequently highlight the comfortable beds and the overall pleasant environment. Many have appreciated the value for money, noting that despite some rooms being a bit dated, the accommodations were still a good deal. The quiet ambiance and nice furnishings contributed to a restful stay for many guests. Cleanliness stands out as a consistent theme with rooms often described as spotless.
However, there were a few drawbacks mentioned, including occasional unpleasant smells, such as cigarette odor in non-smoking rooms and a mildew scent from some shower curtains. Some rooms showed signs of wear and tear with issues like torn lampshades and broken fixtures. Despite these minor issues, the majority of guests found the rooms to be a comfortable and clean retreat, complemented by friendly staff and a good breakfast.
Beds
Guests consistently mentioned that the beds at Comfort Inn & Suites were comfortable and provided a good night's sleep, often described as super comfy or even like a cloud of comfort. Many found both the beds and the rooms very comfortable with the beds cited as awesome and great. There were a few comments noting that some found the beds too hard or suggested the beds could be a bit softer, while pillows received mixed reviews with some guests finding them too soft yet others praising them as perfect. Overall, the bedding experience seemed positive with guests appreciating the comfort provided by the beds.
Cleanliness
Comfort Inn & Suites receives high praise for its cleanliness and comfort. Numerous guests highlight the hotel as being very clean with clean rooms, sheets and bathrooms. They emphasize the friendly and helpful nature of the staff, adding to the overall positive experience. The environment is described as quiet, comfortable and well-maintained with excellent cleaning standards.
However, some issues were noted, including occasional water damage and mildew odors in the bathrooms and problems with the bathtub and floor cleanliness. A few reviews mentioned dirty coffee dispensers and unusable pool and hot tub, along with infrequent sightings of roaches and dirty towels left hanging. Despite these issues, the majority of guests appreciate the hotel's cleanliness and find it a convenient, comfortable place to stay.
Staff
The staff at Comfort Inn & Suites consistently receive high praise for their friendliness and helpfulness. Guests frequently mention that the staff is very nice, accommodating and go above and beyond to ensure a pleasant stay. The front desk staff, in particular, stand out for their attentiveness and stellar work ethic with special commendations for individuals like Charles and the check-in manager. Most guests report a very positive experience, highlighting the welcoming and supportive environment created by the team's efforts. However, there are isolated incidents where guests felt some staff members appeared overworked or encountered frustration and unhelpfulness. Despite a few negative experiences, the overall consensus celebrates the staff's dedication to exceptional customer service.
Pool
Many guests had mixed reviews about the indoor pool at Comfort Inn & Suites. Despite the pool and spa being a key attraction, some visitors encountered issues such as instances when the pool was closed or under repair. Cleanliness was also a concern for some with reports of the pool being dirty or cloudy and at times being noticeably cold. On a positive note, when operational, the pool’s temperature was described as almost as warm as the hot tub and the area was considered a nice bonus alongside other amenities such as an exercise room. Additionally, the availability of a good hot breakfast buffet added to the positive experiences of some guests.
Yes, Comfort Inn & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Comfort Inn & Suites.
Yes, Comfort Inn & Suites welcomes dogs.
Yes, parking facilities are available at Comfort Inn & Suites.