Cathedral Quarter Hotel - Derby

Derby 52.92454000, -1.47992700 , 16 Saint Mary's Gate (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Cathedral Quarter Hotel in Derby is celebrated for its prime location in the historic Cathedral Quarter, offering easy access to Derby's city center, shops, restaurants, bars, and cultural attractions. This ideally positioned hotel combines convenience with a serene and tranquil atmosphere, making it a popular choice for leisure and exploration. Guests frequently commend the friendly staff for their exceptional service, going above and beyond to ensure a comfortable stay. Many describe the personnel as welcoming, attentive, and professional, significantly enhancing the overall guest experience.

The breakfast experience at the hotel is generally positive, with guests appreciating the freshly cooked meals and particular praise for the full English breakfast's quality. The welcoming atmosphere during breakfast is further enhanced by the friendly service, contributing to a pleasant start to guests' days.

Rooms at Cathedral Quarter Hotel offer a charming stay, characterized by spacious, comfortable accommodations with large, cozy beds. Guests often highlight the cleanliness and well-maintained nature of the rooms, supplemented by good basic amenities. However, some areas require attention, such as outdated decor and maintenance issues in certain rooms. Despite occasional concerns with temperature control and noise, the generally spacious and clean environment provides comfort and relaxation.

The cleanliness of the hotel receives mixed reviews, with many guests appreciating the spotless rooms and daily upkeep. The hotel's historic character contributes positively to the atmosphere, though some feedback points to areas needing refurbishment due to dust and minor stains.

The free WiFi service is less consistent, with several guests experiencing issues with connectivity, though staff efforts to assist are noted despite not always resolving the problem effectively.

Overall, Cathedral Quarter Hotel offers a blend of charm, comfort, and exceptional service in a central location, making it a standout choice for those visiting Derby. While some aspects such as maintenance and WiFi need enhancement, the positive aspects significantly outweigh these minor issues.
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Small Hotel

Room Types
King Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers a flat-screen TV, a tea and coffee maker, a sofa and heating. The unit has 2 beds.

Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, heating and a flat-screen TV. The unit has 1 bed.

Queen Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, heating and a flat-screen TV. The unit offers 1 bed.

Single Room This single room has a tea and coffee maker, heating and a flat-screen TV. The unit has 1 bed.

Guest Reviews
7.7
Good
Location
Nestled in the heart of Derby's historic Cathedral Quarter, the Cathedral Quarter Hotel boasts a truly enviable location. Guests frequently praise its prime position, which is just a stone's throw away from the bustling city centre, offering easy access to a delightful array of shops, restaurants, bars, and historic sites. The proximity to the cathedral and essential areas makes it an ideal choice for exploring the city's charm. This elegant and beautifully preserved building not only offers convenient access to nightlife and cultural attractions but also provides a serene and tranquil atmosphere, making it a perfect base for both leisure and exploration. Complemented by friendly staff and comfortable accommodations, the hotel's central location stands out as a highlight for those visiting Derby.

Breakfast
Cathedral Quarter Hotel in Derby offers a breakfast experience that is generally well-received by its guests with standout features. Many guests appreciated the freshly cooked breakfast served to the table as a delightful start to their day. The full English breakfast received particular praise for its quality and freshness, with some guests fondly recalling the excellent mushrooms and the option for gluten-free bread. The breakfast is described by several reviewers as tasty and delicious, contributing positively to the overall experience. Friendly service further enhances the breakfast, adding to the hotel's welcoming atmosphere. Although some guests noted occasional delays and suggested improvements in the cold buffet options, the value for money remains commendable. While not all breakfast experiences were optimal, with occasional reports of cold or basic servings, the generally scrumptious offering ensures Cathedral Quarter Hotel’s morning fare is appreciated by many.

Rooms
The Cathedral Quarter Hotel in Derby generally offers a comfortable experience with its charming and historic architecture, featuring beautifully decorated period rooms that exude character. Rooms are often described as spacious and come with large, comfortable beds, making for a restful night’s sleep. Many guests appreciate the cleanliness and well-appointed nature of the accommodations, along with the good quality of basic amenities like showers and ample tea and coffee supplies. The staff has been noted as friendly and accommodating, adding to the overall pleasant atmosphere.

However, there are areas where improvements could be made. Some guests have found the decor somewhat outdated, with a need for maintenance and redecorating in certain rooms. Occasional issues like broken tiles, dusty spots, and malfunctioning appliances such as curtain cords and toilet flushes have been pointed out. Additionally, the temperature control in some rooms can be problematic, with a few becoming uncomfortably hot leading to disturbed sleep. Noise from outside and room layout issues can also be a concern.

In summary, while the Cathedral Quarter Hotel offers a charming stay with commendable features, attention to maintenance and upkeep would greatly enhance the guest experience.

Beds
Nestled in the heart of Derby, Cathedral Quarter Hotel offers a mix of comfort and charm. Guests frequently praise the hotel for its comfortable beds, which are often described as large, cozy, and providing a good night's sleep. Many reviews highlight the king-size beds as being particularly comfortable, making it easy to relax after a day of exploring.

However, not all experiences are glowing. Some guests noted issues with bed comfort, mentioning saggy mattresses and limited bedding that might not suffice in cooler weather. A few guests also remarked on the beds’ tendency to move during the night or when sat upon, which could be an inconvenience for light sleepers.

Despite these occasional concerns, the overall sentiment about the beds leans towards comfort and satisfaction, with many guests appreciating the quiet rooms and the meticulous cleanliness. The friendly staff further complement the warm atmosphere at this centrally located hotel.

Cleanliness
The Cathedral Quarter Hotel in Derby presents a mixed experience when it comes to cleanliness, as highlighted by guest reviews. Many visitors appreciated the hotel's pleasant atmosphere, with clean and comfortable rooms that some described as spotless, with daily upkeep ensuring tidiness. The hotel's charming and historic building adds to its character, offering a spacious and comfortable stay distinct from standard chain hotels. Instances of cleanliness included well-maintained bathrooms and clean decor, creating a positive environment for guests.

However, some feedback pointed to areas for improvement. Issues such as dusty surfaces, stained walls, and grime in bathrooms were noted by a few guests. Certain areas of the hotel appeared dated, suggesting a need for refurbishment to enhance the overall guest experience. Reports of rooms not being ready or cleaned from previous occupants, alongside specific grievances about stained curtains and unclean watermarks, illustrate areas requiring attention.

Overall, while the Cathedral Quarter Hotel offers a generally clean and quiet stay with helpful staff and a beautiful setting, guests have identified specific areas where cleanliness could be enhanced to meet expectations consistently.

Staff
Cathedral Quarter Hotel in Derby is distinguished by its exceptional staff, whose friendliness and willingness to assist guests contribute significantly to its appeal. Numerous reviews highlight that the team is not only welcoming and attentive but also goes above and beyond to ensure visitors have a comfortable stay. Guests frequently describe the personnel as the nicest they could meet, with staff members being polite and professional. The positive interactions experienced by guests seem to leave a lasting impression, prompting many to express their desire to return. Beyond offering great service, the staff’s helpfulness extends to practical matters, such as parking arrangements and addressing any issues promptly and efficiently. Overall, the hotel is praised for the warm atmosphere created by its skilled and proactive staff, making it a standout choice for anyone visiting Derby.

Wi-Fi
The WiFi experience at the Cathedral Quarter Hotel in Derby is less than ideal, particularly for guests who prioritize connectivity during their stay. Many visitors encountered issues with the WiFi access in their rooms, often dealing with expired passwords or non-functioning connections. While staff attempts to assist with equipment like repeaters, these efforts have not been consistently successful. Overall, the WiFi service appears to be unreliable within the rooms, causing inconvenience, especially for those needing internet access for work or communication.


No, Cathedral Quarter Hotel - Derby doesn't have any pool.

No, a spa isn't available at Cathedral Quarter Hotel - Derby.

No, Cathedral Quarter Hotel - Derby doesn't allow dogs.

No, parking facilities aren't available at Cathedral Quarter Hotel - Derby.

No, Cathedral Quarter Hotel - Derby doesn't have a gym.

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