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Summary of reviewsKings Highway, Derby by Marston's Inns presents a highly favorable option for travelers seeking convenience and comfort at a budget-friendly price. The hotel’s location is frequently hailed for its accessibility and central positioning, making it easy to access Derby city center, major routes and nearby attractions such as Donington Park and the Peak District. The proximity to shopping centers, retail parks and amenities, including restaurants and supermarkets, is a distinct advantage, especially with the adjoining pub offering good food and friendly service.
Breakfast at Kings Highway receives generally positive reviews with guests praising the freshly cooked, made-to-order meals, especially the Full English breakfast. Although some diners wished for fresh coffee over instant, many appreciated the value for money and the pleasant atmosphere. Dinner experiences are positively reported, despite minor issues like the occasional cold meal or unavailable items. The carvery and varied pub menu are especially appreciated, supported by good service and reasonable pricing.
Rooms are commended for their spaciousness, cleanliness and large, comfortable beds, contributing to a peaceful night's rest. Guests find the facilities adequate with en-suite bathrooms, functional TVs and good WiFi, although some note the rooms could benefit from modern updates and better air conditioning. The staff at Kings Highway are a standout feature, frequently highlighted for their friendliness, helpfulness and exceptional service, which significantly enhances the overall guest experience.
Cleanliness receives generally high marks with most guests finding the rooms tidy and well-maintained, although there are occasional lapses in housekeeping standards. The free parking is widely praised for its ample availability and convenient access.
The hotel WiFi generates mixed reviews; while many find it satisfactory, others experience connectivity issues suggesting some inconsistency in the service. Family travelers find the hotel accommodating with a welcoming atmosphere, suitable facilities for children and affordable rates, making it a popular choice for those visiting relatives or attending family events.
Overall, Kings Highway, Derby by Marston's Inns offers considerable value for money with its convenient location, comfortable accommodations and commendable service, making it a reliable choice for both short and budget-conscious stays. Show more
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Categories
Family Friendly Hotel
This inn provides a family-friendly setting with comfortable rooms and a welcoming atmosphere. It offers free parking and is conveniently located for exploring Derby.
Accessible Hotel
This hotel is listed as an accessible hotel in Derby. Specific accessibility features are not detailed in the provided information, but its inclusion in accessible hotel lists suggests it offers relevant amenities.
Hotel with EV Charging Stations
This hotel includes EV charging stations.
3-Star Hotel
This Marston's Inn offers good value and is known for its reliable service. It provides comfortable accommodation with essential amenities.
Hotel with Parking
EV charging stations
Room Types
Twin RoomThis twin room features tea and coffee making facilities, a flat-screen TV and en suite bathroom.
Double RoomThis double room features tea and coffee making facilities, a flat-screen TV and en suite bathroom.
Guest Reviews
8.1
Very Good
Location
Kings Highway, Derby by Marston's Inns boasts a highly praised location, appreciated for its convenience and accessibility. The hotel is strategically positioned with excellent road links, making it simple to access Derby city center and major routes like the A38/A50. Guests frequently describe the location as ideal, perfect and central for their needs.
The close proximity to a shopping center, retail park and various amenities is a significant plus, offering quick access to essentials, restaurants, supermarkets and even electric car charging points. The hotel’s adjacency to a pub provides added convenience for meals with many guests noting the good food and friendly staff.
Visiting family or exploring nearby attractions, such as Donington Park and the Peak District, is made effortless thanks to the hotel's positioning. The locale is also commended for its quiet surroundings, ample parking and value for money, making it a preferred choice for short and budget-friendly stays.
In summary, Kings Highway, Derby by Marston's Inns offers a superbly convenient and central location, catering to a wide range of needs with ease and providing a comfortable base for both leisure and business visitors.
Breakfast
At Kings Highway, Derby by Marston's Inns, breakfast reviews reveal a mixed-bag experience with considerably more praise than criticism. Many guests appreciated the freshly cooked, made-to-order breakfast, describing it as lovely, excellent and superb. Full English breakfasts received high marks for their quality and choices from the menu were ample, ranging from traditional options to continental varieties.
Guests frequently commended the value for money, friendly and helpful staff and the pleasant atmosphere in the breakfast area. Positive comments also noted the good selection and reasonable pricing for breakfast. For tea and coffee lovers, however, there were consistent mentions of the lack of fresh coffee, as only instant coffee was available, which disappointed some.
Despite the general positivity, there were a few critiques. Some mentioned breakfast arriving only warm and occasional undercooked bacon. There were also isolated instances of breakfast being cold and having to be recooked, complicated pricing, slow service and limited options perceived for the cost, particularly concerning the continental breakfast offerings. Additionally, a few guests found the breakfast hours unsuitable for early risers or noted inconveniences such as breakfast ending too early on Sundays.
In summary, while some aspects could be improved, Kings Highway's breakfast largely delivers a hearty, traditional start to the day, complemented by good service and value.
Dinner
Guests at Kings Highway, Derby by Marston's Inns generally found the dinner experience to be positive with a few reservations. Many reviews highlighted the fantastic dinner options and affirmed that the food was good with some even describing it as amazing. The carvery and breakfast selections received frequent praise, often being noted for their excellent value and quality.
However, it wasn't all smooth sailing. Some diners encountered issues such as cold carvery meals, overcooked steaks and occasional unavailability of certain menu items like steak and fish and chips. On the plus side, the pub was commended for its variety of meals, good service and reasonable prices, which enhanced the overall dining experience.
Despite some criticisms regarding the temperature and quality of certain dishes, the presence of a pub adjacent to the accommodation was appreciated for its convenience and diverse menu. Guests also enjoyed the cozy atmosphere of the pub, the friendly staff and the overall good value for money. The mixed reviews indicate that while there are areas for improvement, particularly regarding consistency, many guests still had enjoyable meals during their stay.
Rooms
Rooms at Kings Highway in Derby by Marston's Inns are largely praised for being quiet and providing a peaceful night's rest. Guests frequently highlighted the spaciousness and cleanliness of the rooms, making them suitable for a comfortable stay. The large and comfy beds were noted to enhance the overall sleeping experience, along with good facilities such as en-suite bathrooms and functional features like TVs and secure WiFi.
While some mentioned that the rooms seemed a bit outdated and could benefit from refurbishment, the general consensus emphasized adequate cleanliness and practicality. Basic rooms met guests' needs, especially at the reasonable pricing offered by this budget-friendly hotel. Tea and coffee amenities, complete with biscuits, were noted as pleasant surprises.
Noise issues were occasionally mentioned, along with the lack of air conditioning, which made some rooms uncomfortably hot. Despite these minor drawbacks, the hotel staff received commendations for their excellence and responsiveness to issues raised by guests.
Overall, Kings Highway offers a good location with convenient access to Derby, spacious and clean rooms and excellent value for money, making it a reliable choice for a budget-friendly and comfortable stay.
Beds
The beds at 'Kings Highway, Derby by Marston's Inns' receive overwhelmingly positive remarks from guests. Many reviews highlight the beds as very comfortable, often described as big, comfy and spacious. Guests particularly appreciate the large bed sizes with mentions of king-sized and double beds providing excellent comfort. Some found the beds a bit firm, but overall, they were praised for their comfort. The pillows also received positive comments for being lovely and adding to the comfort experience.
A few negative remarks included instances of beds being too hard or uncomfortable with a couple of instances of uneven mattresses. Despite these few drawbacks, most guests found the beds to be clean, cozy and conducive to a good night's sleep. The quiet rooms further complemented the restful experience. Overall, the beds at this establishment appear to be a significant highlight, promising a comfortable stay.
Cleanliness
Kings Highway, Derby by Marston's Inns generally receives positive feedback regarding its cleanliness. Many guests have praised the rooms for being clean, tidy and comfortable with a welcoming and quiet environment that facilitates a peaceful night's rest. Moreover, the hotel facilities, including the bathrooms, usually meet expectations for cleanliness and staff often respond promptly to any concerns raised.
However, some guests have encountered issues with cleanliness and upkeep, including dusty rooms, inadequate vacuuming, dirty cups, stained sheets and leaky showers. These incidents suggest that housekeeping standards can be inconsistent with a few reviews highlighting areas requiring better attention to detail.
Overall, while most guests appreciate the clean and spacious accommodations with some describing the rooms as spotless and well-maintained, there are occasional lapses that the management might need to address to ensure uniform satisfaction.
Staff
The reviews for Kings Highway, Derby by Marston's Inns highlight the exceptional performance of the hotel staff. Guests frequently mention that the staff are incredibly friendly, helpful and polite. The level of service provided is consistently described as outstanding with staff going the extra mile to accommodate guests' needs, such as assisting with luggage and arranging room changes when necessary. The housekeeping services also receive positive remarks for efficiency and excellence. Guests appreciate the welcoming atmosphere created by the staff at both the reception and the adjoining pub/restaurant with specific staff members even being singled out for their exceptional service. While there are occasional references to understaffing or less enthusiastic interactions, the overwhelming sentiment is one of satisfaction with the attentiveness and friendliness of the hotel staff. Overall, the staff at Kings Highway, Derby by Marston's Inns contribute significantly to a positive guest experience.
Wi-Fi
The reviews of Kings Highway, Derby by Marston's Inns paint a mixed picture of the hotel's WiFi service. Guests appreciated the availability of complimentary tea and coffee as well as the convenience of plugs with USB ports. Opinions about the WiFi varied; several guests praised it as great, perfectly fine and good, highlighting that they never encountered any issues. Many reviewers were pleased that the WiFi was free and found that it met their expectations.
However, some guests experienced notable problems with WiFi connectivity. A portion of the guests found the WiFi to be slow and some had trouble getting it to work at all in their rooms. There were mentions of the internet being problematic or even non-existent in certain areas. Additionally, a few guests expressed frustration over the complexity of connecting to the WiFi, indicating that too much information was required for access.
Overall, while many guests had a positive experience with the hotel's WiFi, there were persistent issues for others, suggesting inconsistency in the service.
Parking
Kings Highway, Derby by Marston's Inns offers guests a highly favorable parking experience. The hotel provides ample free parking with plenty of spaces available close to the accommodation block. Guests frequently mentioned the convenience and accessibility of the car park, describing it as excellent and ideal. The parking area is easily accessible and can be found without difficulty via the main road, ensuring a hassle-free arrival. Although one guest noted the parking might be a bit tight, the overwhelming consensus is that parking is plentiful and not a problem, further complemented by the car park being right outside the accommodation, which adds a level of convenience for guests.
Family
The Kings Highway in Derby by Marston's Inns emerges as a commendable choice for families seeking an enjoyable stay. This establishment stands out for its welcoming atmosphere, making it a suitable venue for family gatherings and reunions. Its advantageous location is frequently highlighted as ideal for meeting with relatives living nearby or visiting loved ones at the nearby hospital. The family-friendly environment is a significant draw with facilities that cater to children, including those with special needs, ensuring their comfort.
Dining at the in-house pub/restaurant receives positive mentions with patrons appreciating the friendly ambiance and diverse food options. The affordability of the hotel, coupled with well-appointed family rooms, further enhances its appeal for budget-conscious travelers. Despite minor issues such as occasional non-functional TV remotes, the overall impression is that of a pleasant, family-oriented venue with fresh amenities, making it a favorable choice for those looking to enjoy quality time with both family and friends.
3 Star
Nestled conveniently in Derby, Kings Highway by Marston's Inns offers a practical and budget-friendly stay. The hotel consistently receives praise for its excellent value for money, making it an attractive option for travelers looking for affordable accommodation. The rooms are described as clean and comfortable, embodying a basic yet satisfactory three-star experience.
While amenities are relatively simple, guests appreciate the essential services provided, equivalent to what one might expect from well-known budget hotel chains like Travelodge or Premier Inn. The onsite restaurant offers a typical pub menu, adding convenience to a stay that is both comfortable and practical.
Despite some minor drawbacks, such as rooms being somewhat dark due to external surroundings, the general consensus is that the hotel provides great value for the price paid. Frequent compliments highlight the friendly atmosphere and cleanliness, solidifying its reputation as a reliable choice for those seeking quality on a budget.
Accessible
The Kings Highway, Derby by Marston's Inns has received mixed feedback regarding accessibility for guests with disabilities. On the positive side, the hotel offers easily accessible rooms, including ground floor accommodations that are wheelchair-friendly and spacious. Parking is conveniently located and the hotel is noted for its cleanliness and helpful staff. The accessible rooms are generally praised for being spacious and well-equipped with staff making efforts to cater to guests' needs.
However, certain areas of accessibility could use improvement. The design of some disabled rooms received criticism, particularly regarding the low sink, unusual toilet design and awkward shower setup. Additionally, the hotel's online accessibility claims were not fully supported, as some wheelchair users found it difficult to fit through bathroom doors and the staff seemed unaware of these specific challenges. The disabled toilet in the pub also had a poorly fitted seat and there was no lift available for upper floors.
Overall, while the Kings Highway, Derby by Marston's Inns does provide several accessible features, guests with disabilities may encounter some difficulties.
No, Kings Highway, Derby by Marston's Inns doesn't have any pool.
No, a spa isn't available at Kings Highway, Derby by Marston's Inns.
No, Kings Highway, Derby by Marston's Inns doesn't allow dogs.
Yes, parking facilities are available at Kings Highway, Derby by Marston's Inns.
No, Kings Highway, Derby by Marston's Inns doesn't have a gym.