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Summary of reviewsHotel New Bilbao Airport receives strong praise for its strategic location, mere minutes from Bilbao Airport, making it an optimal choice for travelers with early or late flights. The hotel's efficient, free shuttle service and ample parking options, including park-and-fly services, enhance its convenience. Despite its proximity to the airport, guests consistently commend the hotel for maintaining a quiet environment, thanks to excellent soundproofing.
The hotel's rooms are celebrated for their cleanliness, modern amenities and comfort. Spacious and bright, the rooms feature high-quality beds that guarantee a restful night's sleep. Guests appreciate the contemporary design and the attention to detail, including well-insulated rooms and modern bathroom facilities. The exemplary cleanliness is a highlight with spotless conditions and meticulous hygiene standards maintained throughout the entire establishment.
Staff at Hotel New Bilbao Airport are frequently lauded for their friendliness, professionalism and multilingual capabilities. Guests note the helpful and accommodating nature of the reception staff, the efficient check-in process and the reliable shuttle service. Instances of staff going above and beyond to ensure a pleasant stay are commonly mentioned, contributing significantly to the hotel's positive reputation.
The hotel offers good and reliable free Wi-Fi with many guests finding the connectivity strong and consistent. The availability of USB charging points adds to the convenience. Parking options are plentiful and well-regarded with secure and long-term parking available at competitive prices, enhancing the overall guest experience.
However, the hotel falls short in its dining options, lacking an on-site restaurant or bar and offering only vending machines for snacks. While the breakfast service, starting early at 4:45 AM, is appreciated for its convenience, it receives mixed reviews regarding its variety and value. Many guests find the breakfast area clean and well-organized, but the offerings are often described as basic and limited.
Business travelers find the hotel particularly appealing due to its strategic location, functional design and practical amenities like good desk space and USB charging points. While there is no dedicated business center, the hotel's simplicity and practicality suit the needs of those requiring basic yet effective facilities.
Overall, Hotel New Bilbao Airport stands out for its strategic location, exemplary cleanliness, comfortable accommodations and exceptional staff, making it a highly recommended choice for travelers prioritizing convenience and comfort near the airport. Show more
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Categories
Business Hotel
Hotel with Parking
3-Star Hotel
Room Types
King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as fruit for guests. The unit has 1 bed.
Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room provides air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels.
Single RoomThis air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
Hotel New Bilbao Airport boasts an unbeatable location for travelers with its proximity to Bilbao Airport being the standout feature mentioned across numerous reviews. The hotel is described as being just minutes away from the airport, making it an ideal choice for those with early morning or late-night flights. Guests appreciate the convenient and free shuttle service, ensuring easy and timely transportation to and from the airport terminal.
The location not only allows for quick airport access but also makes it practical for those needing to catch connecting flights or return rental cars. Despite its closeness to the airport, the hotel is noted for its cleanliness, modern amenities and comfortable rooms. Travelers also commend the hotel for its quiet environment, effectively soundproofed despite the airport's proximity.
For visitors planning a short stay near the airport, Hotel New Bilbao Airport offers great value for money. The hotel provides ample parking, including free parking options and park-and-fly services. While slightly isolated from Bilbao's city center, the hotel's strategic position near major highways facilitates easy access for those looking to explore the surrounding areas.
Overall, the hotel's strategic location, combined with its cleanliness, comfort and excellent shuttle service, make it a highly recommended option for those prioritizing proximity to Bilbao Airport.
Breakfast
Hotel New Bilbao Airport has received mixed reviews about its breakfast offerings. Guests commonly appreciate the early start time at 4:45 AM, ideal for those with early flights. The clean, well-organized breakfast area and the friendly, accommodating staff add positively to the experience. Some have praised the breakfast as being abundant, sufficient and substantially good for its price.
However, numerous guests have noted that the breakfast is quite basic with limited variety and options, lacking in healthier choices and featuring mostly cold selections. It is primarily a continental-style buffet without hot dishes such as scrambled eggs or bacon. For some, the quality and variety do not justify the additional cost, which some find high.
While a few guests found the breakfast to be a great value at 8 euros, others felt it was overpriced and could benefit from more variety, including more fruits, vegetables and wider selections of pastries and yogurts. Despite mixed feelings about the content and value, the hotel’s offer of an early breakfast start time remains a common highlight for travelers with morning schedules.
Dinner
Guests of the Hotel New Bilbao Airport widely agree that dining options within the hotel are severely lacking. There is no restaurant or bar on-site, leaving guests with vending machines as their only immediate option for snacks and sandwiches. While the complimentary breakfast is praised as fine, the absence of any evening meal service or room service for dinner is notably inconvenient.
Visitors often find themselves having to venture to the nearby hotel for dinner. Sadly, the nearby restaurant has received mixed reviews with many guests finding it overpriced with poor quality food and limited variety.
Commuting from the hotel for better dining options poses another challenge, primarily due to its isolated location, which makes it difficult without a car. This significantly affects the convenience for late travelers or those without their own transportation.
In essence, while the hotel is close to the airport, it falls short in providing adequate dining amenities for its guests, resulting in a less than ideal experience for those looking to enjoy a convenient and satisfying meal on the premises.
Rooms
Hotel New Bilbao Airport's rooms receive high praise from guests for their exceptional cleanliness, comfort and modern amenities. Many reviews highlight the spaciousness of the rooms, which are consistently described as large, bright and well-equipped. The contemporary design and minimalistic furnishings add to the overall aesthetic, making the rooms not only functional but also visually appealing.
The beds frequently get mentioned for their comfort with descriptions of good-sized beds, comfortable mattresses and even king-size upgrades contributing to a good night's sleep. Guests appreciate the attention to detail, such as well-insulated rooms that ensure a quiet environment despite the hotel's proximity to the airport.
The bathroom facilities are also well-reviewed with special mention of the spaciousness and modern design. Features like large showers, good sanitation and ample lighting add to the room's comfort. Guests note that the rooms are meticulously clean with spotless conditions maintained throughout their stay.
Overall, the feedback paints a picture of a hotel that values cleanliness, modernity and comfort, making it an ideal choice for travelers looking for a pleasant stay near the airport.
Beds
Travelers to Hotel New Bilbao Airport consistently praise the comfort and quality of the beds. Guests describe the mattresses as very good with many commenting on the exceptional comfort they provided. The hotel offers new, clean beds that come across as extra-large and super comfy. Some reviews highlight the luxurious feel of the bedding and pillows, mentioning that it’s been a while since they experienced such a restful sleep.
The beds are not only spacious but also equipped with high-quality linens, giving guests a cozy and plush sleeping experience. Guests appreciated both single and double bed arrangements with many noting that requests for specific bed types were met satisfactorily.
Overall, the accommodation excels in providing a good night's sleep with comfortable beds, clean bedding and a peaceful atmosphere, making it a preferred choice for restful stays near the airport.
Cleanliness
Hotel New Bilbao Airport consistently impresses guests with its exemplary cleanliness. Reviewers frequently praise the hotel for its very clean and well-maintained rooms, highlighting the spotless and immaculate conditions. Many describe the rooms as spacious, modern and comfortable with a particular emphasis on the cleanliness of the bathrooms and bedding. Guests appreciate the quiet and tidy environment, making it a perfect spot for a restful stay, especially given its convenient proximity to the airport.
The hotel facilities, described as modern and fresh, uphold a high standard of cleanliness that appears to extend throughout the entire establishment. International clientele benefit from the multilingual friendly staff who ensure the rooms are kept in pristine condition with thorough daily cleaning services. Even the often-overlooked details such as silicone seals in showers receive commendation for their spotless appearance.
Moreover, the hotel's practical and functional design appeals to travelers looking for simplicity combined with high standards of hygiene. The absence of noise and the availability of a punctual airport shuttle service add to the overall positive experience.
Overall, Hotel New Bilbao Airport excels in creating a clean and comfortable stay for its guests, contributing to its reputation as an ideal choice for travelers seeking convenience, modern amenities and meticulous cleanliness.
Staff
Hotel New Bilbao Airport consistently receives high praise for its exceptional staff. Guests frequently highlight the friendliness, helpfulness and professionalism of the hotel team. The reception staff is particularly noted for being accommodating, even attending to late arrivals due to flight delays. The shuttle service to and from the airport is also commended for its efficiency and convenience.
Guests appreciate the attentive and kind service provided by the reception, describing the check-in process as efficient and the receptionists as courteous and informative. The staff speaks multiple languages, including good English, which adds to the positive experience of international guests.
There are many mentions of the staff going above and beyond to ensure a pleasant stay, from arranging transportation to offering a warm and welcoming environment. The attention to detail and the personal touch of the employees leave a lasting impact, making the staff one of the standout features of the hotel.
While the feedback is overwhelmingly positive, a few reviews mention less favorable experiences, including unfriendliness and abruptness of certain staff members. However, these instances appear to be exceptions rather than the rule.
Overall, the staff at Hotel New Bilbao Airport is celebrated for their competence, warmth and dedication to excellent service, contributing significantly to the hotel's reputation as a comfortable and reliable accommodation option near the airport.
Wi-Fi
Hotel New Bilbao Airport guests have generally praised the Wi-Fi service offered by the hotel. Many noted the Wi-Fi as good, reliable, quick and strong with coverage available at all times. Several reviews mentioned the Wi-Fi worked well without any complaints and found the presence of USB charging points to be an added convenience. However, a few guests experienced issues with unstable connectivity or had difficulty accessing the Wi-Fi, including problems connecting certain devices. Despite these isolated incidents, the overall Wi-Fi performance received favorable feedback, contributing positively to the guest experience.
Parking
Hotel New Bilbao Airport offers a convenient and well-regarded parking experience for its guests. Most reviews highlight the abundance of free parking spaces, both onsite and in a supervised lot, making it easy for visitors to find a spot. The hotel also provides the option of secure, enclosed and underground parking, adding an extra layer of safety for those staying longer.
Many guests appreciated the flexibility of long-term parking at a competitive price of 7 euros per day, which is noted to be better than airport rates. This feature is particularly advantageous for travelers who wish to leave their car at the hotel while they are away. Additionally, there is a possibility of valet parking, enhancing the convenience further.
Despite a few mentions of the parking lot being full at times, the overall sentiment remains positive. The ample and spacious parking areas accommodate most needs, ensuring that guests can park their vehicles without hassle. Combined with the free airport shuttle service, Hotel New Bilbao Airport offers a seamless experience for those looking to park their car and travel with ease.
Business
Hotel New Bilbao Airport emerges as an excellent choice for business travelers due to its strategic location and functional amenities. Just a five-minute drive from the airport, the hotel offers a shuttle service, ensuring convenient and quick access, making it ideal for early morning flights or stopovers. The rooms are modern, clean and almost new, equipped with good desk space and USB charging points, providing a practical work environment for guests.
This hotel is well-suited for those requiring basic yet effective facilities. Internet terminals with a printer in the lobby fulfill essential business needs, while the overall service remains efficient and accommodating. Though there is no dedicated business center, the hotel compensates with its simplicity and functional design, appealing highly to business travelers looking for minimal fuss.
Overall, Hotel New Bilbao Airport stands out as a reasonably priced business hotel, offering a great balance of convenience, practicality and service quality, making it a dependable choice for business travelers on the go.
No, Hotel New Bilbao Airport doesn't have any pool.
No, a spa isn't available at Hotel New Bilbao Airport.
No, Hotel New Bilbao Airport doesn't allow dogs.
Yes, parking facilities are available at Hotel New Bilbao Airport.