The Holiday Inn Express Bilbao Airport by IHG, is highly praised for its strategic location close to Bilbao Airport, making it convenient for those needing to catch early or late flights. The complementary shuttle service to and from the airport enhances its appeal. Despite its proximity to the airport, the hotel offers a tranquil environment, ensuring a restful stay. The access to car rental services and ample free parking further boost its practicality for travelers.
Breakfast is another standout feature, starting early at 5 am to accommodate travelers. The plentiful and fresh continental buffet receives positive feedback, although some guests desire more variety including hot items like bacon or eggs. For those with early departures, the provision of breakfast bags to go is appreciated.
The dining options have mixed reviews with some guests enjoying the convenience and taste of meals at the in-house restaurant, while others are critical of high prices and limited menu options. Service during dinner can be slow and disorganized at times, but the complimentary welcome drinks or coffee/tea receive praise.
Room cleanliness, comfort and modernity are consistently highlighted with many noting the spacious and well-equipped nature of the rooms. However, some guests find the rooms small and report issues with noise and temperature control. The hotel's housekeeping receives commendation for maintaining high cleanliness standards despite some dated decor and minor wear and tear.
The staff is frequently praised for their friendly, welcoming and professional demeanor, particularly at the reception. While some guests experienced poor communication or inattentiveness, the majority found the staff helpful and courteous.
The free Wi-Fi receives mixed reviews; while many appreciate its availability and decent connection, others encounter weak signals and connectivity issues in certain areas. Guests also note the absence of streaming capabilities on the in-room TVs.
The hotel excels in providing convenient and secure parking with many guests highlighting the ample free spaces and ease of access. The parking facilities contribute significantly to the hotel's appeal, especially for those leaving their vehicles for extended periods.
Families find the hotel accommodating with family rooms, baby cots, high chairs and a play area, though room size can be a concern for larger groups. The free airport shuttle adds to the convenience for families traveling with children.
Bed comfort is a mixed bag with many guests appreciating the quality and cleanliness of the main beds, but some find them too firm or outdated. The sofa beds, often used for children, also receive criticism for being uncomfortable.
Overall, the Holiday Inn Express Bilbao Airport, while not luxurious, offers a reliable and cost-effective option for travelers, particularly those in transit. Its cleanliness, location and the convenience of services such as the shuttle and parking make it a well-rounded choice for short stays near Bilbao Airport.
Hotel The Park Derio receives commendable reviews for its strategic location, being conveniently near the Bilbao Airport and just a short drive from Bilbao's city center. Guests value the peaceful atmosphere within the industrial park and appreciate the surrounding greenery and proximity to a golf course, contributing to a tranquil stay. The hotel is lauded for its excellent parking facilities, including free and spacious options, both outdoor and covered, which adds to its appeal for those traveling by car.
Visitors consistently praise the hotel's rooms for their spaciousness, cleanliness and modern amenities, emphasizing the comfort of the beds and the well-maintained bathrooms. The overall cleanliness of the hotel is a standout feature with meticulous attention to maintaining a pristine environment throughout.
The staff at Hotel The Park Derio are another highlight, known for their friendly and welcoming demeanor, professional service and attentiveness. This genuine hospitality contributes significantly to positive guest experiences.
The breakfast offered is simple and affordable, catering well to those looking for basic yet delicious options like fresh orange juice and made-to-order omelettes. However, some guests feel the selection is limited and could benefit from more variety. Dinner options at the hotel are minimal with only basic snacks available and the bar service closes early, necessitating trips out for more comprehensive dining experiences.
The hotel also provides free Wi-Fi, which, while generally good, has room for improvement in terms of consistency and ease of use. Overall, the accommodation offers excellent value for its three-star rating, meeting expectations for a comfortable and practical stay. Its accessibility features make it a convenient choice for travelers with disabilities and its quiet, relaxing environment is well-suited for short stays and transit travelers seeking convenience and tranquility.
Hotel Aretxarte is a delightful three-star hotel that consistently exceeds guests' expectations with its serene and picturesque setting, exceptional service and comfortable accommodations. Situated in a lush, green environment within a technology park, the hotel offers tranquility and convenience, making it ideal for both business travelers and leisure tourists. The hotel's proximity to Bilbao Airport and public transportation provides easy access to Bilbao and the surrounding Basque Country, while its rural charm creates a peaceful retreat.
Breakfast at Hotel Aretxarte is frequently praised for its generous, delicious and hearty offerings, despite being served a la carte rather than as a traditional buffet. Guests appreciate the variety of fresh fruits, pastries and freshly squeezed juices. The dining experience is enhanced by the friendly and attentive service, as well as the option to dine on the peaceful terrace. While some suggest adding hot items for more variety, the quality of the food remains a highlight.
The hotel's dining options receive high praise with many guests recommending the restaurant for its exquisite cuisine and beautifully arranged dishes. The ambiance, particularly on the outdoor terrace and garden areas, adds to the dining experience. While some guests mention occasional issues with pricing and portion sizes, the overall feedback is positive, emphasizing excellent service and a cozy atmosphere.
Guests consistently highlight the spaciousness and comfort of the rooms at Hotel Aretxarte. Large beds, well-equipped bathrooms and cleanliness are frequent positive points. Some rooms offer picturesque views of the mountains, balconies and terraces. While minor updates to furniture and décor could enhance the overall experience, the accommodations are generally pleasant and inviting.
Cleanliness is a standout feature with spotless rooms and well-maintained facilities contributing to a hygienic and welcoming environment. Although some guests note minor cleanliness issues, the majority of reviews reflect appreciation for the hotel's commitment to maintaining high standards.
The staff at Hotel Aretxarte is a key asset with numerous reviews emphasizing their friendliness, professionalism and helpfulness. The reception team is particularly praised for their warm and efficient service, while the restaurant and cafeteria staff also receive commendations for their exceptional service.
The hotel's Wi-Fi services receive favorable feedback for their reliability and speed with guests appreciating the excellent internet connection available throughout the property. Free parking is another valued convenience, offering ample and secure parking options, although some guests note occasional overcrowding in the parking area.
Hotel Aretxarte is renowned for its comfortable and spacious beds, ensuring a restful night's sleep. The quality of bedding and linens further enhances the sleeping experience, making it a standout choice for those prioritizing comfort.
Overall, Hotel Aretxarte is a commendable three-star hotel that delivers excellent value for money. It combines a serene and picturesque setting with exceptional service, comfortable accommodations and convenient amenities, making it a reliable choice for travelers seeking a pleasant and satisfying stay.
Basoan stands out as a tranquil retreat nestled in the picturesque Basque countryside, offering exceptional access to both nature and urban attractions. Guests revel in its idyllic setting, which provides stunning views over meadows and forests, creating a serene atmosphere perfect for relaxation. Its proximity to Bilbao and Getxo beaches, coupled with easy access to Bilbao airport, enhances its appeal as a convenient yet peaceful getaway.
A highlight of the Basoan experience is the extraordinary breakfast, celebrated for its superb quality and variety. Fresh, regional ingredients delight guests with options that satisfy diverse dietary preferences. The attentive and friendly staff contribute to a luxurious breakfast experience, providing personal and thoughtful service.
Accommodation at Basoan is generously spacious and harmoniously combines modernity with comfort. Rooms and apartments are praised for their large size, cleanliness, and stylish design. Guests are particularly impressed by the private outdoor terraces or large windows that offer spectacular views. The emphasis on cleanliness is consistent throughout the property, with facilities that are impeccably maintained.
The staff at Basoan are frequently commended for their exceptional hospitality and friendliness. Their attentiveness and personalized service enhance the overall guest experience, making visitors feel truly valued and at ease.
The serene pool area is another favorite among guests, offering a lovely, tranquil spot for relaxation, complemented by the beautiful surroundings and clean facilities. Parking is convenient, with ample free space and charging stations for hybrid vehicles, emphasizing eco-conscious convenience. The exceptionally comfortable beds ensure a restful sleep, adding to the overall comfort of the stay.
Basoan encapsulates luxury with its serene environment and tastefully done facilities, providing an inviting retreat characterized by tranquility and a touch of indulgence. Guests cherish the peace, panoramic views, and beautiful decor, making Basoan an exemplary destination for relaxation and exploration in the beautiful Basque Country.
Bilbao City Center by abba Suites enjoys a prime location which allows for easy exploration of Bilbao's attractions like the Guggenheim Museum, Casco Viejo and Zubizuri Bridge just a short stroll away. The tranquil yet central neighborhood offers convenient access to shopping and dining options, making it ideal for both solo travelers and families.
The spacious, modern apartments are a standout feature, boasting impeccable cleanliness and high-quality furnishings. Well-equipped kitchens, comfortable beds and roomy bathrooms contribute to a luxurious and comfortable stay. The presence of modern amenities like Nespresso machines and laundry facilities further enhances guest satisfaction.
Staff at the hotel consistently receive high praise for their friendliness, professionalism and helpfulness, ensuring a welcoming and supportive environment for all visitors. The apartments' cleanliness is frequently commended with daily cleaning services maintaining high standards of hygiene throughout the property.
While the breakfast service has received criticism for its lack of variety and quality, the hotel's other offerings seem to compensate well. The WiFi experience is generally positive with many guests praising the speed and reliability, although some did encounter connectivity issues.
Parking is seen as secure and convenient, though it can be expensive and occasionally difficult to find a spot. Beds are widely regarded as very comfortable, contributing significantly to a restful stay, though sofa beds receive mixed reviews regarding their comfort levels.
Accessibility is another strong point, making the hotel a suitable option for individuals with disabilities. The high standard of modern, luxurious accommodation provided is frequently noted, delivering an upscale experience highlighted by premium amenities and contemporary decor.
Bilbao City Center by abba Suites also shines as a pet-friendly establishment, offering amenities such as dog beds and shampoos, ensuring a comfortable stay for pets. There are, however, varying reports about pet accommodation fees.
Overall, Bilbao City Center by abba Suites is highly recommended for its blend of prime location, modern comfort, high cleanliness standards and superior customer service, promising a memorable stay in Bilbao.
Hesperia Bilbao is celebrated for its superb location, nestled along the river between the Guggenheim Museum and the Old Town, providing guests with easy access to Bilbao's key cultural and historical attractions. This central yet peaceful setting offers picturesque river views and a serene retreat within the city's hustle and bustle. Guests frequently commend the hotel's friendly and helpful staff, contributing to a welcoming atmosphere.
The breakfast experience at Hesperia Bilbao is a notable highlight, often described as excellent and featuring a wide array of beautifully presented options, including gluten-free and plant-based products. Many guests appreciate the extensive buffet with both sweet and savory choices, finding it complete and hearty. The breakfast area is well-maintained and features extended hours, enhancing its appeal and convenience.
Guest rooms are generally praised for their spaciousness, cleanliness and modern amenities. Many rooms offer spectacular views of the river and city. Comfortable beds, blackout blinds and separate shower and toilet facilities add to the comfort and functionality. While some rooms could use updating, especially in terms of carpets and bathroom fixtures, the overall accommodation experience remains positive.
The staff consistently receive high marks for their exceptional service, friendliness and professionalism. Guests frequently highlight the attentive and courteous nature of the team, which significantly enhances the overall stay experience. Receptionists are often mentioned for their helpful recommendations and additional touches like complimentary refreshments.
Cleanliness is another strong point for Hesperia Bilbao with rooms and public areas maintained to high standards. Despite a few minor issues such as worn carpets and dusty ventilation grilles, the hotel generally provides an immaculate environment, making for a comfortable stay.
The hotel's WiFi service, however, draws mixed reviews. While some guests find it adequate, many report issues with connectivity and speed, particularly in certain areas of the hotel. This inconsistency contrasts with the generally high-quality facilities.
Family guests find Hesperia Bilbao accommodating and thoughtful with spacious rooms and special touches catering to both large families and those with young children. The hotel's efforts to create a family-friendly atmosphere, including a dedicated section in the breakfast buffet for younger guests, are well-received.
Parking at the hotel is appreciated for its convenience and secure environment, though some guests find the cost steep and garage spaces tight. However, the overall benefit of on-site parking and staff assistance is acknowledged.
Despite mixed feedback on the gym's size and equipment, the hotel's prime location near Bilbao's nightlife ensures guests can easily enjoy the city's vibrant evening scene. Room comfort, especially regarding the beds, is frequently highlighted, contributing to a restful night’s sleep.
Overall, Hesperia Bilbao stands out for its excellent location, attentive staff and high cleanliness standards, making it a commendable choice for both tourists and families visiting Bilbao.
Barceló Bilbao Nervión garners praise primarily for its outstanding location along the scenic Nervion River, offering easy access to Bilbao's historic Old Town and the Guggenheim Museum. This strategic position makes it a convenient base for exploring the city's major attractions, such as museums and local landmarks, on foot. Guests appreciate the hotel's peaceful ambiance despite its proximity to the bustling city center. The location’s blend of cultural, historical and modern experiences, alongside quick access to public transportation, shops and restaurants, is a significant highlight.
Breakfast at the hotel is another standout feature with an extensive and delicious array of options catering to diverse tastes. Guests describe the breakfast as generous and of high quality, praising both the variety and the friendly, helpful service provided by the breakfast staff. Although some find the cost slightly high, many believe it offers good value for money, enhancing the overall dining experience.
The dinner experience receives mixed feedback. While the food quality and variety are highly praised, especially the local cuisine, some guests find the dinner options limited and not sufficiently accommodating for non-fish and vegetarian eaters. Service in the cafeteria and the late opening time of the restaurant are areas for potential improvement. Nevertheless, the restaurant is generally well-regarded for its pleasant atmosphere and value for money.
Rooms at Barceló Bilbao Nervión are frequently commended for being modern, clean and spacious, equipped with ample storage and practical amenities. Guests enjoy the peaceful ambiance and effective soundproofing, contributing to a restful stay. While there are occasional comments about smaller rooms or those with less appealing views, the overall consensus is positive with many appreciating the cleanliness and functional design of the rooms.
The hotel's cleanliness is consistently praised with guests noting the spotless environment and high standards of hygiene maintained throughout. Daily housekeeping ensures rooms remain pristine with the overall atmosphere described as fresh and inviting.
Staff at Barceló Bilbao Nervión are recognized for their friendliness, helpfulness and professional service, especially at the reception. While there are some reports of less attentive service during peak times, the general sentiment is one of satisfaction with the warm and welcoming personnel, making for a pleasant stay.
Wi-Fi at the hotel receives mixed reviews. Many guests appreciate the strong and reliable connection in public areas and rooms, but some report issues with inconsistency and weak performance, particularly in guest rooms, highlighting an area for improvement.
The gym, though small and with limited equipment, is seen as a useful amenity for those looking to maintain their fitness routines. It remains a valued feature along with the small spa facilities available.
Parking at the hotel is convenient but comes at a high cost. Guests appreciate the secure and well-organized underground garage, though the €27 per night fee is a common point of contention. Limited parking capacity also means advance reservations are advisable.
For families, the hotel offers spacious connecting rooms and family suites, catering well to those traveling with children. The staff's readiness to accommodate family-specific requests and the thoughtful room designs contribute to a comfortable and hassle-free stay, making the hotel a preferred choice for family vacations.
Finally, the beds at Barceló Bilbao Nervión receive high marks for comfort and spaciousness. The large, king-size beds are frequently mentioned as a highlight, providing a cozy and inviting atmosphere for a good night’s sleep with minimal complaints.
In summary, Barceló Bilbao Nervión excels in location, breakfast quality, room comfort, cleanliness and staff service, making it a highly recommended choice for travelers seeking a comfortable and convenient stay in Bilbao.
Hotel Bilbao Plaza enjoys an outstanding location in the heart of Bilbao, strategically positioned along the Nervion River and within walking distance to the historic old town and the Guggenheim Museum. This prime setting offers guests picturesque views and convenient access to cultural landmarks, shopping areas and public transportation, making it an ideal base for exploring the city.
The rooms at Hotel Bilbao Plaza receive consistent praise for their cleanliness, comfort and modern amenities. Guests appreciate the spacious, bright interiors and stunning river views from some rooms. Beds are generally described as comfortable, ensuring a restful stay. Despite minor issues like small bathrooms and occasional noise, the rooms are well-maintained and provide a welcoming environment.
The hotel’s breakfast garners mixed reviews: many guests find it adequate with good quality and variety, while others note a need for more diverse options, especially fresh fruits and hot dishes. Despite the occasional critique, the breakfast meets the basic needs of most visitors. The dining experience is bolstered by the hotel’s proximity to numerous local restaurants and bars, allowing guests to easily explore Bilbao's culinary scene.
Impeccable cleanliness is a standout feature at Hotel Bilbao Plaza. Rooms and common areas are kept spotless, contributing to the overall positive experience. Guests consistently highlight the professional and attentive cleaning staff, ensuring high standards are maintained throughout their stay.
The hotel staff receives exceptional reviews for their friendliness, professionalism and willingness to assist with any needs. Guests frequently mention the warm welcomes and efficient service with the staff's helpfulness significantly enhancing the overall guest experience.
Free WiFi is available throughout the hotel and generally meets the needs of guests for basic internet usage, despite occasional concerns about connectivity and speed. Parking options, including an underground garage, provide additional convenience, although navigating the tight spaces can be challenging.
Accessibility features at Hotel Bilbao Plaza cater well to guests with disabilities. The hotel offers ground floor entrance, wheelchair access and well-marked routes, along with accessible rooms and bathrooms equipped with necessary facilities. Its central location and proximity to public transport further contribute to its accessibility.
Overall, Hotel Bilbao Plaza stands out for its excellent location, clean and comfortable accommodations and outstanding service, making it a highly recommended choice for visitors to Bilbao seeking a pleasant and hassle-free stay.
Occidental Bilbao receives generally positive reviews across several categories.
Location-wise, the hotel is commended for its prime placement near the Santutxu metro station, making it easy to access Bilbao's city center and key attractions like the Old Town and Guggenheim Museum. The tranquil Begoña neighborhood, a mix of green spaces and local amenities, offers a quiet retreat without being too far from the action. Proximity to major thoroughfares and parking options benefit those traveling by car.
The breakfast at Occidental Bilbao is a standout feature, earning high marks for its extensive, high-quality buffet that caters to various dietary needs, including gluten-free options. Custom-made omelettes and a range of sweet and savory items contribute to a hearty and diverse breakfast experience, enhanced by the attentiveness of the staff.
Dinner reviews are more mixed but still highlight the quality and tastiness of the food. Specific dishes like the Iberian ham and Rioja wine receive special praise. However, the limited menu, small portions and short operating hours were noted as areas needing improvement.
The rooms at Occidental Bilbao are highly regarded for their spaciousness, comfort and modern design. Guests appreciate the clean bathrooms, comfortable beds and additional amenities such as kettles and coffee makers. Upper-floor rooms offering stunning views add to the appeal. While there were occasional issues with cleanliness and ventilation, the overall comfort and modern decor stand out.
Guests frequently praise the hotel's cleanliness, from rooms to common areas. The cleaning staff’s efficiency ensures a consistently neat environment, enhancing the comfortable stay.
The hotel staff receive high accolades for their friendliness, helpfulness and professionalism. Guests especially commend specific staff members who go above and beyond to assist, significantly enhancing the overall guest experience.
However, the hotel’s Wi-Fi is a common point of concern with many guests reporting weak, unreliable connections and slow speeds.
The hotel's spa is well-regarded for its cleanliness and well-equipped facilities with many finding the extra fees justifiable given the quality of the amenities. Minor issues such as busy periods and high costs for certain services were mentioned but did not significantly detract from the overall positive experience.
The gym, part of the Metropolitan chain, is praised for its equipment and cleanliness, though the additional fees for access were a common complaint. Those willing to pay found the gym facilities highly satisfactory.
Pool reviews are mixed. While many appreciated the clean and spacious pools, the additional fees and restricted access hours were points of frustration. The pool area's beauty and maintenance received positive comments, but unexpected closures and crowding detracted from the experience.
Occidental Bilbao with its convenient location, high-quality breakfast, comfortable rooms and friendly staff, offers an overall enjoyable stay, despite some areas needing improvement, especially relating to Wi-Fi and additional charges for amenities like the gym and pool.
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