This legendary hotel has been accepting guests for more than 130 years. Its location within the Banff National Park and many facilities and activities on offer make this hotel a landmark of its own.
Summary of reviews
Fairmont Banff Springs is a luxurious and historic hotel nestled in the majestic Rocky Mountains, offering breathtaking views and convenient access to outdoor activities. The hotel's breakfast buffet at Vermillion Room is exceptional with plenty of options to choose from. While the dinner options are limited, The Waldhaus Restaurant and Vermillion are standout options. The rooms are generally comfortable, clean and modern with stunning mountain views. The staff provides exceptional service, making guests feel like royalty. The spa and pool areas are fantastic with well-maintained facilities and beautiful views. The hotel is family-friendly with activities for all ages. The beds are comfortable and luxurious. Overall, Fairmont Banff Springs is a five-star experience that is faultless, superb and exceptional.
Located in Alberta's magnificent Jasper National Park, this resort invites you to experience its Great Canadian Lodge, surrounded by abundant wildlife and nature.
Summary of reviews
Fairmont Jasper Park Lodge, nestled in the stunning Canadian Rockies, consistently impresses guests with its breathtaking location. Visitors are drawn to the beauty of the majestic mountains and lush forests, which provide a serene atmosphere and attract an array of wildlife. The well-maintained grounds offer numerous opportunities for scenic walks and hikes, while the enchanting lake enhances the overall tranquility of the resort. This captivating natural setting makes it an ideal destination for those seeking both adventure and relaxation.
Guests frequently commend the lodge's breakfast offerings, particularly at the Orso restaurant, where the variety and quality of the buffet are appreciated. Southern United States influences add a unique touch, with friendly and attentive staff enhancing the dining experience. Dining at the lodge offers quality meals, especially at the Orso and Nook Smokehouse, though some guests find the prices steep and menu options limited.
The hotel receives praise for room views and cleanliness, although concerns about outdated furnishings, lack of air conditioning, small bathrooms, and maintenance issues are noted. Despite these critiques, the professionalism and helpfulness of the staff—who frequently go above and beyond—stand out as a major positive. The lodge’s setting remains appealing, although renovations are needed to meet expectations and maintain the luxury standard associated with the Fairmont brand.
Cleanliness presents a mixed picture, with guests appreciating some well-kept areas but expressing concern over dirty facilities and inconsistent cleaning services. Internet service in the lodge is unreliable, especially in guest rooms, leading to some frustration. Conversely, the pool facilities are well-received, providing a delightful escape during colder months and offering a range of amenities for relaxation and wellness.
Families find the lodge attractive for its blend of adventure and relaxation, with activities suitable for all ages enhancing the experience. Its pet-friendly environment and scenic surroundings make it an appealing destination, despite some noted high costs and limited breakfast inclusion.
Comfortable bedding is a highlight, though some guests find the double beds small and sofa beds unsatisfactory. Despite certain luxuries falling short, the lodge's allure remains strong, promising a restful retreat amidst stunning natural beauty. While the lodge showcases a magnificent setting and strives for luxury, some areas require improvement to offer a truly high-end experience that aligns with the upscale marketing and substantial costs.
The Rimrock Resort Hotel in Banff is celebrated for its exceptional location, perched on a picturesque mountainside with breathtaking views of the surrounding mountains. The serenity and accessibility to local attractions such as the Banff Gondola and Sulphur Mountain Hot Springs make it ideal for nature lovers and adventure seekers. Guests adore the peaceful and scenic setting, along with the clean, spacious rooms and the superb service.
The dining experience garners mixed reviews. The breakfast buffet at the Primrose restaurant is praised for its variety and taste, although some guests felt it didn’t justify the additional cost. Dinner options also vary with high praise for the Eden restaurant's exceptional quality and ambiance, while Primrose faces some criticism for long waits and inconsistent quality.
Rooms are consistently noted for their cleanliness, comfort and spectacular mountain views, though some guests mention a slightly dated decor and small bathrooms. The general cleanliness of the hotel is well maintained by the friendly and efficient housekeeping staff, even if some common areas could use deeper cleaning.
The staff at The Rimrock Resort Hotel are frequently commended for their exceptional friendliness and helpfulness, enhancing the guest experience with their attentive service and approachability. The spa is generally appreciated for its relaxing atmosphere, though some guests find it small and lacking in special touches.
The pool area with its extensive amenities, is a hit with families, although it can get crowded and occasionally messy. Parking is practical but the additional charges are noted as a drawback. Families especially enjoy the festive atmosphere during holiday seasons with activities designed for children and memorable experiences such as Santa's visit.
Beds receive high praise for their comfort, contributing to a pleasant sleeping experience, although a few guests find them too soft. The luxury experience at the hotel rates well with its stunning location and views, but some guests feel the high room rates aren’t always justified.
Overall, The Rimrock Resort Hotel offers a tranquil and beautiful retreat with strong service, magnificent views and a variety of amenities, making it a memorable stay for visitors in Banff.
The Royal Canadian Lodge garners high praise for its prime location, spacious rooms, cleanliness and attentive staff, creating a comfortable and convenient stay for guests. The hotel's strategic placement near downtown Banff offers easy access to dining and shopping while maintaining a peaceful atmosphere. The convenience of public transportation and secure, heated underground parking adds to its appeal, despite some guests noting the parking fee.
The rooms at the lodge are consistently highlighted for their cleanliness, spaciousness and modern amenities. Guests particularly appreciate the comfortable beds, cozy fireplaces and quiet ambiance, although some mention dated decor and occasional maintenance issues. Families find the hotel especially accommodating with the pool and family-friendly atmosphere enhancing their stay.
Dining experiences at the Royal Canadian Lodge receive mixed reviews. Breakfast is generally praised for its quality and filling portions, though the buffet's cost and variety have room for improvement. Dinner at the Evergreen restaurant is noted for its excellent food and service, despite limited menu options and higher prices. The overall dining experience could benefit from a more inviting atmosphere and quicker service.
The lodge's facilities, including the spa and pool, add to its attractiveness. Guests enjoy the relaxing spa amenities, although some find it slightly outdated. The pool and hot tub generally receive positive feedback for cleanliness and relaxation with occasional mentions of water temperature inconsistencies.
The Wi-Fi service is mostly reliable, enhancing overall convenience, though there are occasional connectivity issues. The fireplaces in the rooms and lobby are particularly cherished, adding a cozy touch that many guests appreciate.
In summary, the Royal Canadian Lodge is highly recommended for its welcoming environment, strategic location, comfortable accommodations and excellent staff, making it an excellent choice for travelers seeking a balance of tranquility and accessibility in Banff.
Moose Hotel and Suites, centrally located on Banff Avenue, offers guests an exceptional base for exploring Banff. The prime location allows for convenient access to the town's main attractions, restaurants, shops and bars, all within walking distance. The hotel’s rooftop pool with breathtaking mountain views and multiple pool facilities, including heated indoor and outdoor pools, add to its appeal, providing an exceptional way to relax after a day of sightseeing or skiing.
Visitors frequently commend the hotel's breakfast options at Pacini, the on-site Italian restaurant, noting the delicious offerings such as goat cheese and mushroom eggs Benedict. Although some guests mentioned breakfast is not included in the room rate, the overall consensus is positive, appreciating the convenience and quality of meals. The restaurant also receives good reviews for dinner with guests enjoying the great service, delicious food and a convivial atmosphere, particularly in the fireplace lounge.
The rooms at Moose Hotel and Suites are consistently praised for their spaciousness, modern design and cleanliness. Guests find the suites comfortable and well-equipped, often featuring amenities like fireplaces, balconies and large windows with mountain views. While there are occasional mentions of the need for better lighting or minor updates, the overall sentiment towards the accommodations is positive, contributing to a pleasant stay.
The hotel's cleanliness is another highlight with guests describing the rooms and facilities as tidy and well-maintained. Despite a few isolated issues, such as overlooked cleaning areas, the property is generally seen as spotlessly clean, adding to the comfort of the stay.
The staff at Moose Hotel and Suites are frequently lauded for their friendly, helpful and professional demeanor. From the reception to housekeeping, the staff's exceptional service ensures guests feel welcomed and well-cared-for throughout their stay. This friendly and professional service significantly enhances the overall guest experience.
Spa facilities at the hotel offer a top-notch experience with fantastic rooftop hot tubs providing beautiful mountain views. The spa area includes clean pools, a cozy sauna and lovely jacuzzi options, contributing to a tranquil and relaxing atmosphere. Although some guests find spa services a bit pricey, the overall feedback is positive, highlighting the excellent amenities.
The hotel's gym, while modest in size, provides essential workout equipment and a relaxing sauna, meeting the needs of guests looking for a convenient fitness option.
Parking at the hotel receives praise for its convenience with complimentary underground parking and ample free EV charging stations. Despite occasional mentions of narrow parking spaces, the parking facilities are generally appreciated for their easy access and convenience.
Families find the hotel particularly welcoming, thanks to the spacious suites equipped with well-furnished kitchens, making it an ideal choice for stays with children.
Overall, Moose Hotel and Suites stands out for its prime location, excellent service, cleanliness and array of amenities, making it a highly recommended choice for travelers visiting Banff.
Fairmont Château Lake Louise is celebrated largely for its astonishing natural surroundings and prime location right at the edge of Lake Louise, offering breathtaking views and easy access to top-notch hiking trails. Guests frequently describe its setting as a highlight of their trip with lakefront room views receiving particular praise. The location also provides conveniency in accessing nearby attractions like the Lake Louise Ski Resort and Icefields Parkway to Jasper.
The breakfast offerings at Fairmont Château Lake Louise receive high acclaim for their quality and variety, including gluten-free and vegan options. Guests appreciate the attentive service, especially in venues like Fairview Restaurant and Louiza where culinary experiences are enhanced by stunning views. Room service breakfast is also given positive mentions for its convenience, despite some minor complaints about wait times and food temperatures.
Dinner experiences vary with commendations for the flavorful dishes and excellent service at Louiza Restaurant and Walliser Stube. High tea and fine dining at the Fairview are particularly well-regarded. However, securing reservations can be a challenge with reports of limited menu options and high prices sometimes overshadowing the dining experience.
Room reviews are mixed with highlights on cleanliness, comfortable bedding and stunning lake views. Upgraded rooms tend to offer better value and space, while standard rooms are often critiqued for their small size and outdated décor. The lack of air conditioning in some rooms can be a drawback during warmer weather.
Cleanliness in the hotel generally receives positive notes but with some inconsistencies in room service and daily housekeeping. Shared facilities like the indoor pool and jacuzzi receive criticisms for being dirty at times, while the dining area's cleanliness also appears as a recurring issue.
The staff at Fairmont Château Lake Louise are frequently lauded for their politeness, friendliness and professionalism with particular praise for individuals at the front desk, restaurants and concierge services. Although occasional reports of inattentive service exist, the majority find the staff exceptional and dedicated to enhancing the guest experience.
Wi-Fi service presents a mixed experience with positive mentions of good connectivity but also areas for improvement in signal strength and consistency. Some guests found the value of the resort fee mainly covering Wi-Fi to be limited.
The hotel's spa facilities are currently undergoing renovations, impacting guest experiences. The existing spa amenities are described as outdated and non-functional by some, although future renovations promise significant improvement by 2025.
Fitness facilities receive mixed reviews with the gym being well-equipped yet considered rudimentary and needing an upgrade by some guests. However, the scenic views from the fitness area are appreciated.
The pool area draws varied opinions; guests appreciate the functional indoor pool and hot tub but criticize the small size, cold temperature and outdated facilities. Overcrowding and the need for better management of pool reservations are noted.
Parking facilities offer valet and self-parking options with valet parking praised for its convenience despite being relatively expensive.
Overall, Fairmont Château Lake Louise stands out for its magnificent location, excellent breakfast options and commendable service. However, aspects like dinner reservations, room size and cleanliness consistency, as well as the fitness and pool facilities, could benefit from enhancements to align with the hotel's prestige and pricing.
Paradise Resort Club and Spa in Canmore is highly praised for its exceptional location, offering guests easy access to the town's charming amenities and breathtaking mountain views. The resort provides excellent connectivity to local attractions such as the Banff Hot Springs and ski hills, making it an ideal spot for adventure seekers and those longing for relaxation. Guests appreciate the combination of hotel facilities and condo-style accommodations, complete with pool and hot tub access, which allow for a flexible and comfortable stay.
The rooms at the resort are noted for their spaciousness and cleanliness, with multiple bedrooms and bathrooms that cater particularly well to families and groups. Guests find the accommodations to be well-equipped with modern kitchens, laundry facilities, and cozy features such as fireplaces, adding to the home-like environment. While some mention the need for minor updates, the overall value for the price remains excellent.
Cleanliness is a standout feature, with both the rooms and common areas being well-maintained. Guests frequently commend the friendly and helpful staff, whose professionalism enhances the welcoming atmosphere. The pool area, especially with its waterslide, is a favorite among families, providing fun and relaxation.
Parking is made easy with an underground garage offering assigned spaces, and the property benefits from its strategic location near various trails and restaurants. The combination of family-friendly amenities, comfortable beds, and a committed staff makes Paradise Resort Club and Spa a notable choice for families looking for a memorable getaway. Overall, it offers a balance of comfort, convenience, and enjoyment for a wide range of travelers.
The Kananaskis Mountain Lodge, Autograph Collection is a beautiful and picturesque hotel located in the heart of the Canadian Rockies. The location is unbeatable, offering great proximity to hiking, biking and skiing trails. The hotel offers a variety of activities despite Covid and the staff is friendly and accommodating, providing superb service. The buffet breakfast at Forte received high praise and the food and drink options at the Cedar Room and Forte were exceptional. The hotel is generally clean and comfortable with well-maintained facilities and the spa and pool were noted as exceptional. The hotel is family-friendly with a wide range of activities for children and the beds were reported as incredibly comfortable. Overall, the Kananaskis Mountain Lodge, Autograph Collection is a top choice for travelers seeking a world-class mountain getaway experience.
The Malcolm Hotel in the heart of Canmore, nestled amid the stunning Rockies, receives high praise for its optimal location, comfortable accommodations and excellent service. Visitors are consistently impressed by the hotel's proximity to the town center and its selection of shops, restaurants and scenic walking paths. The breathtaking mountain views visible from the hotel's pool and hot tubs enhance the overall experience.
Guests frequently commend the hotel's clean, spacious rooms and stylish design, along with the quality amenities such as the well-maintained pool and hot tubs. The rooms are described as modern, extremely clean and comfortable with many offering picturesque vistas. The hotel also benefits from attentive and friendly staff, who contribute significantly to the pleasant stays with their dedicated service.
Breakfast at The Malcolm Hotel stands out with many guests rating it as fantastic and delicious, featuring notable dishes like avocado French toast. Similarly, the dining experience overall is well-received with particular praise for the Sterling restaurant and bar meals, though a few guests mention concerns over pricing and allergy accommodations.
Cleanliness is another strong point with the hotel often described as immaculate. Some minor issues, such as occasional noise and isolated cleanliness concerns, were promptly addressed by the responsive staff.
The hotel's staff receive considerable accolades for their friendliness, helpfulness and professionalism, enhancing the warm and welcoming atmosphere. The pool area, although sometimes busy, is lauded for its incredible views and ambiance, making it a highlight for many guests.
Parking options are favorable with secure free outdoor and underground facilities available. Though the underground parkade can be tight for larger vehicles, it remains a valued feature.
Finally, the hotel's beds are frequently highlighted for their exceptional comfort, contributing to restful sleep for most guests, despite a few comments about specific pillow and mattress issues.
In summary, The Malcolm Hotel offers an impeccable blend of location, comfort and service, making it an excellent choice for those exploring Canmore while enjoying top-notch hospitality and stunning mountain vistas.
Stoneridge Mountain Resort, located in the picturesque town of Canmore, is a celebrated retreat known for its stunning mountain vistas and prime proximity to Banff National Park. This idyllic location allows for both relaxation and exploration, with easy access to hiking trails, golf courses, and the charming downtown area filled with restaurants and amenities. The resort offers luxurious and spacious accommodations that are impeccably clean and thoughtfully designed, providing a warm, welcoming atmosphere that feels like a home away from home.
The rooms at Stoneridge are notably generous in size, making them ideal for families and larger groups, and they come equipped with modern amenities and well-appointed kitchens, enhancing the comfort of the stay. Guests appreciate the immaculate cleanliness throughout the resort and the excellent maintenance of all facilities, including a heated outdoor pool and hot tub that are standout features, offering a relaxing retreat with scenic mountain views.
The resort takes pride in the exceptional hospitality of its staff, who are consistently praised for their attentiveness and professionalism. This level of service contributes significantly to a seamless and pleasant experience for guests. Additional amenities that enhance the stay include a cozy and well-equipped fitness center and convenient heated underground parking, appreciated for its accessibility.
Stoneridge Mountain Resort is particularly family-friendly, with accommodations well-suited to hosting larger groups and families. It merges a superb location with luxurious touches, making it an ideal destination for those seeking a memorable getaway amidst nature's beauty, coupled with modern comforts and outstanding service.
Bellstar Suites at Solara Resort offers an impressive getaway experience in the scenic town of Canmore, Alberta. Its prime location allows guests easy access to downtown Canmore's vibrant array of restaurants, shops, and amenities, along with being a convenient base for exploring nearby Banff, just a short drive away. The resort is nestled in a peaceful area surrounded by beautiful walking and biking paths, providing a tranquil yet accessible environment.
Visitors consistently praise the spacious and well-designed rooms, which perfectly cater to families and couples alike. The accommodations are clean, comfortable, and modern, with fully equipped kitchens and scenic mountain views. The resort's luxurious atmosphere is enhanced by plush beds and high-end appliances, ensuring a restful and comfortable stay. The amenities, including washers, dryers, and BBQs on balconies, add further convenience, particularly for extended stays.
Cleanliness is a notable strength of the resort, with both the rooms and wider property maintained to a high standard. The welcoming and cozy environment is complemented by friendly and helpful staff, who contribute significantly to the positive guest experience. The team, particularly at the front desk, is often highlighted for their attentiveness and professionalism.
For families, Solara Resort is an ideal choice, offering roomy suites with ample space for activities and practical conveniences like in-room laundry. The resort's pet-friendly policy and included passes for local attractions further enrich the family vacation experience. Although the pool facilities receive mixed feedback, families with children still manage to enjoy the amenities provided.
The resort provides secure, heated underground parking, which is praised for its convenience and safety, although those with larger vehicles might find the spaces a bit snug. Overall, Bellstar Suites at Solara Resort is a preferred destination for travelers looking for a luxurious, comfortable stay amidst stunning natural scenery, with the promise of both exploration and relaxation.