Hotel Kasztelan
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Kasztelan has received overwhelmingly positive reviews highlighting its serene and picturesque location, exceptional service and well-maintained facilities. Nestled in a tranquil area near Lake Dobczyckie, the hotel offers a peaceful retreat with stunning lake views and proximity to historical sites like castle ruins and the observation tower. It's an excellent base for exploring nearby attractions, including Krakow and the Wieliczka Salt Mine, making it a favored choice for both nature lovers and history enthusiasts.
The breakfast service at Hotel Kasztelan is widely praised for its variety, freshness and quality. Guests enjoy a buffet-style setup with abundant and delicious options, complemented by a clean and well-maintained presentation from the restaurant staff. Although a few guests suggested earlier breakfast hours and noted occasional freshness issues, the general consensus is highly favorable.
Dinner at the hotel garners mixed reviews, though many guests appreciate the visually appealing ambiance and the quality of the food, particularly dishes like pierogi. The scenic views from the restaurant and organized buffet dinners add to the overall dining experience. Some guests, however, mentioned the need for more frequent replenishment of dishes and felt some meals might have been reheated.
Rooms at Hotel Kasztelan are commended for their cleanliness, spaciousness and comfort. Many rooms offer balconies with beautiful lake views and amenities like electric kettles and effective air conditioning are frequently appreciated. While some guests noted minor issues with room size and occasional discrepancies in room descriptions, the overall atmosphere is cozy and relaxing.
Cleanliness throughout the hotel is a standout feature with guests often describing it as spotless and well-tended. Daily room cleaning, a tidy pool area and immaculate gardens further enhance the hotel's appeal.
The staff at Hotel Kasztelan receive consistent praise for their friendliness and professionalism. Guests are warmly greeted and find the team very helpful, courteous and responsive to their needs, which significantly enhances the overall experience. Special commendation goes to the reception team for their competence and willingness to assist with directions and special requests.
The hotel's outdoor pool is a favored amenity, noted for its size, cleanliness and the pleasant environment it provides. Sun loungers add to the relaxing experience, making it popular, especially among families.
Parking facilities are convenient and ample, offering free parking and a garage option, ensuring guests can find a space easily and enjoy added security.
Family-friendly amenities at Hotel Kasztelan are particularly praised with features like playgrounds, swimming pools and well-maintained safety precautions. The hotel's inviting atmosphere and attentiveness of the staff to both adults and children make it a popular choice for families seeking relaxation.
In summary, Hotel Kasztelan is celebrated for its tranquil setting, excellent service, high standards of cleanliness and family-friendly environment. Minor areas for improvement exist, but the overall guest experience is highly positive, making it a recommended destination for both short getaways and longer stays.
Categories
The breakfast service at Hotel Kasztelan is widely praised for its variety, freshness and quality. Guests enjoy a buffet-style setup with abundant and delicious options, complemented by a clean and well-maintained presentation from the restaurant staff. Although a few guests suggested earlier breakfast hours and noted occasional freshness issues, the general consensus is highly favorable.
Dinner at the hotel garners mixed reviews, though many guests appreciate the visually appealing ambiance and the quality of the food, particularly dishes like pierogi. The scenic views from the restaurant and organized buffet dinners add to the overall dining experience. Some guests, however, mentioned the need for more frequent replenishment of dishes and felt some meals might have been reheated.
Rooms at Hotel Kasztelan are commended for their cleanliness, spaciousness and comfort. Many rooms offer balconies with beautiful lake views and amenities like electric kettles and effective air conditioning are frequently appreciated. While some guests noted minor issues with room size and occasional discrepancies in room descriptions, the overall atmosphere is cozy and relaxing.
Cleanliness throughout the hotel is a standout feature with guests often describing it as spotless and well-tended. Daily room cleaning, a tidy pool area and immaculate gardens further enhance the hotel's appeal.
The staff at Hotel Kasztelan receive consistent praise for their friendliness and professionalism. Guests are warmly greeted and find the team very helpful, courteous and responsive to their needs, which significantly enhances the overall experience. Special commendation goes to the reception team for their competence and willingness to assist with directions and special requests.
The hotel's outdoor pool is a favored amenity, noted for its size, cleanliness and the pleasant environment it provides. Sun loungers add to the relaxing experience, making it popular, especially among families.
Parking facilities are convenient and ample, offering free parking and a garage option, ensuring guests can find a space easily and enjoy added security.
Family-friendly amenities at Hotel Kasztelan are particularly praised with features like playgrounds, swimming pools and well-maintained safety precautions. The hotel's inviting atmosphere and attentiveness of the staff to both adults and children make it a popular choice for families seeking relaxation.
In summary, Hotel Kasztelan is celebrated for its tranquil setting, excellent service, high standards of cleanliness and family-friendly environment. Minor areas for improvement exist, but the overall guest experience is highly positive, making it a recommended destination for both short getaways and longer stays.
Hotel with Outdoor Pool
This hotel provides an outdoor pool facility.
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
Hotel Kasztelan boasts a remarkable location, nestled in a serene and peaceful area, making it an ideal retreat for travelers seeking to escape the hustle and bustle of city life. The hotel is perfectly situated near Lake Dobczyckie, offering stunning views of the lake and the surrounding hills. The proximity to the historic castle ruins and the observation tower adds a touch of historical charm and guests have noted the enchanting beauty of the hotel's surroundings.
The area is favorable for exploration, whether it’s a short walk to the local village, a visit to the nearby open-air museum or a trip to the Wieliczka Salt Mine. The hotel's convenient location makes it a fantastic base for venturing to nearby attractions such as Krakow, Wadowice, Zator and the Auschwitz-Birkenau Museum.
Guests have appreciated the quiet and peaceful environment, where one can unwind while enjoying the singing of birds and the picturesque garden views. The combination of the tranquil, wooded and hilly terrain with the close proximity to local attractions makes Hotel Kasztelan an attractive choice for a weekend getaway or a longer stay.
With its modern and well-maintained facilities, indicative of the high service standards, Hotel Kasztelan is highlighted for its idyllic charm and stunning vistas. The ease of access to the city center and the beautiful panorama of the surroundings further cements its reputation as a superb location for nature lovers and history enthusiasts alike.
Hotel Kasztelan garners an impressive reputation for its breakfast offerings. Guests frequently highlight the delicious and varied selection available each morning. The buffet-style setup appears to be a favorite, providing a plentiful and filling start to the day. Many appreciated the abundance of fresh and tasty items with special mentions for the freshly prepared scrambled eggs.
The restaurant staff is commended for maintaining a tidy and clean presentation, alongside quickly replenishing hot dishes to ensure a continuous supply of warm appetizers. Multiple reviews emphasize the rich and generous servings, noting the breakfasts have something for everyone and regularly change to avoid monotony.
However, a few guests did express that the breakfast offerings could start earlier and mentioned occasional issues with freshness and stale products. Overall, the breakfast at Hotel Kasztelan receives significant praise for its wide selection, freshness and quality, making it a noteworthy feature of the stay.
Hotel Kasztelan offers a dining experience that has received mixed reviews. The hotel's restaurant, praised for its visually appealing ambiance, has a reputation for serving very good food, especially the pierogi which many guests enjoyed. The dinner timings are convenient with service starting from six in the evening and continuing till eight. Guests are recommended to order right at six for the best experience.
The location of the hotel is another highlight with picturesque views overlooking the lake and proximity to the Castle, the dam and the old town enhancing the dining experience. Buffet dinners are available and often come with pleasant surprises, adding to the sense of a personalized dining adventure.
While many guests appreciated the organized dinners and tasty, fresh meal options, some aspects could be improved. Several diners recommended that the food should be replenished more frequently. Additionally, there are remarks about the dinner feeling like it was reheated rather than freshly prepared.
Lunch service is not available and restaurant service begins after 2 PM with some guests finding the service below expectations. However, special meal requests can be accommodated and many guests expressed satisfaction with the dining room service and quality of cuisine provided.
Overall, though there are areas for improvement, the dining experience at Hotel Kasztelan is generally positive with a strong focus on the quality and taste of the food served.
Hotel Kasztelan offers a range of clean and spacious rooms, many of which come with beautiful views and balconies overlooking the lake. The rooms are well-maintained and often described as cozy and nicely decorated, matching the descriptions provided online. Guests have praised the comfort of the beds and appreciated amenities such as electric kettles and air conditioning, which functions effectively in most rooms.
The bathrooms are also highlighted for their cleanliness and good maintenance. While some guests found the rooms to be slightly small or outdated, many noted the overall comfort and tranquility they experienced during their stay. Requests for nearby rooms were accommodated, enhancing the guest experience.
Although some reviews mentioned issues like sporadic room service and the occasional discrepancy between room descriptions and actual features, most visitors found the rooms to be quiet, comfortable and well-arranged. For those who prioritize views and specific amenities like balconies, it is recommended to confirm these details during reservation.
Hotel Kasztelan receives generally positive feedback regarding the beds in their rooms. Guests often describe the beds as comfortable and cozy with several mentioning that the mattresses were satisfactory. Some reviews highlight the beds as large and good, contributing to a restful stay. There are, however, a few concerns noted about the bedding arrangements, such as joined mattresses and twin beds instead of a requested double. Some guests found the arrangement of two single beds connected less ideal. Specific issues include the need for replacement in some cases and discomfort in the triple room's bed. Despite these minor drawbacks, the overall consensus leans towards the hotel providing a generally comfortable sleeping experience.
Hotel Kasztelan consistently earns high marks from guests for its exceptional cleanliness. Reviewers frequently describe both the hotel and its rooms as very clean, cozy and perfectly maintained. Daily room tidying ensures that each room remains spotless with particular emphasis on the cleanliness of the pool area and the well-kept gardens. Visitors also appreciate the thoroughness of the cleaning staff, which contributes to the hotel's impeccable standards. Guests can expect clean and spacious rooms, providing a comfortable and inviting atmosphere. However, there are occasional mentions of minor issues, such as a few cobwebs on balconies or a stray hair on a pillow, but these are far outweighed by the overwhelming praise for the hotel's cleanliness. Overall, Hotel Kasztelan's dedication to maintaining a pristine environment is evident and highly valued by its guests.
Guests have consistently praised Hotel Kasztelan's staff for their friendly and professional demeanor. Visitors have highlighted the warm smiles with which they are greeted, contributing to a maximum satisfaction experience. The staff's exceptional politeness and helpful nature are frequently mentioned, making guests feel well-cared for during their stay. The hotel team is described as super nice, very kind and always attentive, ensuring that guests' needs are met promptly and efficiently.
Particularly, the reception staff has been noted for their competence and willingness to assist with directions and special requests, even under busy circumstances. The overall service is regarded as top-level with the staff being courteous, understanding and responsive to any issues, including handling noise and booking mistakes gracefully. The dedication of the team to providing excellent customer service, from the clean pool and big garden to accommodating special meal requests and sauna bookings, stands out in numerous reviews.
This focus on friendly, helpful and professional service makes the hotel's atmosphere inviting and comfortable with guests appreciating the staff's readiness to help at any time and their courteous behavior under various conditions. Overall, the consistent and high-quality interaction with Hotel Kasztelan's staff significantly enhances guests' stays, reflecting positively on the hotel's reputation.
The reviews for Hotel Kasztelan's pool highlight several positive aspects with guests frequently praising its outdoor setup and cleanliness. Many visitors appreciated the convenience of having a pool right at the hotel, describing it as large and beautiful. The pool is noted for being very pleasant and equipped with sun loungers, making it a popular feature, especially among families. However, there were mentions of the pool being closed at times or under maintenance, which some guests felt needed clearer communication about availability. Despite this, the overall sentiment towards the pool remains favorable.
Hotel Kasztelan offers convenient and ample parking options for its guests. The premises feature a large parking area with plenty of spaces available, ensuring guests can easily find a spot. This parking is free of charge, adding extra value to one's stay. If the parking area reaches capacity, there is also the option to park on the side of the road. For those seeking more secure options, a garage is available. Parking is situated conveniently in front of the hotel, making it highly accessible. Overall, guests can enjoy the peace of mind that comes with good parking facilities at Hotel Kasztelan.
Hotel Kasztelan is highly praised for its family-friendly environment, particularly for those traveling with children. Guests consistently mention the very kind and friendly staff who are attentive to both kids and adults. The hotel offers a clean, cozy and charming atmosphere, which families find quite inviting.
One of the big draws for families is the variety of play areas for children, including a playground and a sandbox on a hill slope, although some note this feature does carry a slight risk. The opportunities for child interaction with nature are also appreciated, offering a unique aspect of relaxation. The hotel is described as a great area for family relaxation with amenities like a swimming pool with sun loungers, a covered grill area and benches.
Safety precautions are well-maintained, ensuring peace of mind for parents. The hotel's private and family-oriented atmosphere tends to satisfy guests, making it a favored spot for a break from city life. Overall, staying at Hotel Kasztelan is deemed a very good idea for families and guests often leave very pleased with their experience.
Hotel Kasztelan boasts a beautiful outdoor pool area that has garnered positive guest reviews. The spacious and meticulously maintained pool is a highlight, offering a clean and pleasant environment for guests. Complementing the pool are an array of sun loungers, providing a perfect setting for relaxation. The high standards of cleanliness further enhance the overall experience of this well-regarded outdoor facility.
Location Show Map
Location
The area is favorable for exploration, whether it’s a short walk to the local village, a visit to the nearby open-air museum or a trip to the Wieliczka Salt Mine. The hotel's convenient location makes it a fantastic base for venturing to nearby attractions such as Krakow, Wadowice, Zator and the Auschwitz-Birkenau Museum.
Guests have appreciated the quiet and peaceful environment, where one can unwind while enjoying the singing of birds and the picturesque garden views. The combination of the tranquil, wooded and hilly terrain with the close proximity to local attractions makes Hotel Kasztelan an attractive choice for a weekend getaway or a longer stay.
With its modern and well-maintained facilities, indicative of the high service standards, Hotel Kasztelan is highlighted for its idyllic charm and stunning vistas. The ease of access to the city center and the beautiful panorama of the surroundings further cements its reputation as a superb location for nature lovers and history enthusiasts alike.
Breakfast
The restaurant staff is commended for maintaining a tidy and clean presentation, alongside quickly replenishing hot dishes to ensure a continuous supply of warm appetizers. Multiple reviews emphasize the rich and generous servings, noting the breakfasts have something for everyone and regularly change to avoid monotony.
However, a few guests did express that the breakfast offerings could start earlier and mentioned occasional issues with freshness and stale products. Overall, the breakfast at Hotel Kasztelan receives significant praise for its wide selection, freshness and quality, making it a noteworthy feature of the stay.
Dinner
The location of the hotel is another highlight with picturesque views overlooking the lake and proximity to the Castle, the dam and the old town enhancing the dining experience. Buffet dinners are available and often come with pleasant surprises, adding to the sense of a personalized dining adventure.
While many guests appreciated the organized dinners and tasty, fresh meal options, some aspects could be improved. Several diners recommended that the food should be replenished more frequently. Additionally, there are remarks about the dinner feeling like it was reheated rather than freshly prepared.
Lunch service is not available and restaurant service begins after 2 PM with some guests finding the service below expectations. However, special meal requests can be accommodated and many guests expressed satisfaction with the dining room service and quality of cuisine provided.
Overall, though there are areas for improvement, the dining experience at Hotel Kasztelan is generally positive with a strong focus on the quality and taste of the food served.
Rooms
The bathrooms are also highlighted for their cleanliness and good maintenance. While some guests found the rooms to be slightly small or outdated, many noted the overall comfort and tranquility they experienced during their stay. Requests for nearby rooms were accommodated, enhancing the guest experience.
Although some reviews mentioned issues like sporadic room service and the occasional discrepancy between room descriptions and actual features, most visitors found the rooms to be quiet, comfortable and well-arranged. For those who prioritize views and specific amenities like balconies, it is recommended to confirm these details during reservation.
Beds
Cleanliness
Staff
Particularly, the reception staff has been noted for their competence and willingness to assist with directions and special requests, even under busy circumstances. The overall service is regarded as top-level with the staff being courteous, understanding and responsive to any issues, including handling noise and booking mistakes gracefully. The dedication of the team to providing excellent customer service, from the clean pool and big garden to accommodating special meal requests and sauna bookings, stands out in numerous reviews.
This focus on friendly, helpful and professional service makes the hotel's atmosphere inviting and comfortable with guests appreciating the staff's readiness to help at any time and their courteous behavior under various conditions. Overall, the consistent and high-quality interaction with Hotel Kasztelan's staff significantly enhances guests' stays, reflecting positively on the hotel's reputation.
Pool
Parking
Family
One of the big draws for families is the variety of play areas for children, including a playground and a sandbox on a hill slope, although some note this feature does carry a slight risk. The opportunities for child interaction with nature are also appreciated, offering a unique aspect of relaxation. The hotel is described as a great area for family relaxation with amenities like a swimming pool with sun loungers, a covered grill area and benches.
Safety precautions are well-maintained, ensuring peace of mind for parents. The hotel's private and family-oriented atmosphere tends to satisfy guests, making it a favored spot for a break from city life. Overall, staying at Hotel Kasztelan is deemed a very good idea for families and guests often leave very pleased with their experience.
Outdoor Pool
Yes, Hotel Kasztelan has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Kasztelan.
Yes, Hotel Kasztelan welcomes dogs.
Yes, parking facilities are available at Hotel Kasztelan.
No, Hotel Kasztelan doesn't have a gym.
Location Show Map
More Options
