Hotel where Extra Health & Safety Measures Have Been Taken
Questionnaire
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?
Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?
No
CleaningIs there an option for no in-room housekeeping during a guest's stay?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
LimitationsAre elevator rides limited?
Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Food & Beverage ServiceDo you offer single-serve options instead of buffets for breakfast?
Yes
Protocols & CertificationsDo you follow any of these protocols or have you obtained any of these certifications? Centers for disease control and prevention (CDC) guidelines
World Health Organization (WHO) guidelines
Wyndham Count On UsSM plan
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do your staff practice social distancing guidelines?
Yes
