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Summary of reviewsElement by Westin City Center Doha is celebrated for its outstanding location in the heart of West Bay, offering guests convenient access to Doha's attractions and amenities. Situated close to the metro, Corniche, beaches, and major shopping destinations like City Center Mall, the hotel is ideal for visitors eager to explore the city. The property's strategic position is complemented by praise for its cleanliness, spacious accommodations, and friendly staff, creating an inviting and comfortable atmosphere.
The rooms are a highlight, known for their modern design, spaciousness, and functionality, featuring amenities like fully equipped kitchens and washing machines. Families, in particular, find these accommodations well-suited to their needs. The staff receives widespread acclaim for their exceptional hospitality, professionalism, and willingness to go above and beyond to ensure a pleasant stay, with individuals like Mr. Baha and Miss Naswen frequently singled out for their excellent service.
Although breakfast offerings receive mixed reviews, with some guests appreciating the variety while others desire more options, the dining experience is generally enhanced by the friendly staff and available outdoor seating. The gym and pool facilities add to the hotel's appeal, with the gym praised for being well-equipped and open 24/7, and the pool providing a serene indoor retreat despite occasional maintenance feedback.
The hotel is recognized as family-friendly, offering spacious suites and a tranquil environment that caters to large groups and self-catering needs. Guests value the comfortable beds and modern amenities, though there are occasional mentions of inconsistencies with service and maintenance standards typically expected from a five-star establishment. The hotel provides free Wi-Fi, generally receiving positive feedback with room for improvement in connectivity consistency.
Overall, Element by Westin City Center Doha delivers a luxurious and stylish stay with a blend of comfort and convenience, thanks to its strategic location, spacious rooms, and dedicated staff, making it a popular choice for both business and leisure travelers in Doha. Show more
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Dog Friendly Hotel
This hotel is listed as pet-friendly, providing a comfortable environment for guests traveling with pets. Specific details on amenities may vary.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
One Bedroom Apartment, 1 King, Partial Sea View, High FloorThe spacious apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit has 1 bed.
Two Bedroom Apartment, 1 King 2 Twin, Partial Sea View, Low FloorThe spacious apartment has 2 bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit has 3 beds.
Studio, 1 King, Partial Sea View, High FloorProviding free toiletries and bathrobes, this studio includes a private bathroom with a shower and slippers. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned studio provides a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit offers 1 bed.
Studio, 1 King, City view, Low floorProviding free toiletries and bathrobes, this studio includes a private bathroom with a shower and slippers. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned studio provides a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.
One Bedroom Apartment, 1 King, City View, Low FloorThe spacious apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.
Studio, 2 Twin, City View, Low FloorOffering free toiletries and bathrobes, this studio includes a private bathroom with a shower and slippers. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned studio offers a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as city views. The unit offers 2 beds.
Two Bedroom Apartment, 1 King 2 Twin, Partial Sea View with Balcony, High FloorThe spacious apartment has 2 bedrooms and 2 bathrooms with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit has 3 beds.
One Bedroom Apartment, 1 King, City View, High FloorThe spacious apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as city views. The unit has 1 bed.
Three Bedroom Apartment, 2 King, 2 Twin, City View with Balcony, High FloorThe spacious apartment features 3 bedrooms and 3 bathrooms with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with satellite channels a washing machine and a balcony. The unit offers 4 beds.
Three Bedroom Apartment, 2 King, 2 Twin, City View, Low FloorThe spacious apartment has 3 bedrooms and 3 bathrooms with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as city views. The unit has 4 beds.
Guest Reviews
Location
Element by Westin City Center Doha is frequently praised for its exceptional location, which offers convenient access to numerous attractions and facilities within the city. Situated centrally in West Bay, the hotel sits amidst Doha's towering skyscrapers, ensuring that guests are just a short walk away from the metro station, the Corniche, and the beautiful beaches nearby. Many reviews highlight its proximity to major shopping destinations, including the City Center Mall, which is directly across the street.
This central location places the hotel within an ideal distance from tourist spots such as Souq Waqif, Msheireb, Katara, and Lusail, making it a prime choice for visitors keen on exploring Doha's cultural and leisure offerings. Additionally, the nearby metro and extensive private beach options enhance its appeal for both business and leisure travelers.
Guests appreciate the hotel's easy accessibility to various amenities, such as restaurants, cafes, and services, ensuring that everything needed is conveniently close. Alongside its strategic positioning, the property is celebrated for its cleanliness, spaciousness, and the friendly, attentive nature of its staff, providing a comfortable and enjoyable stay in a vibrant part of the city. The abundant positive feedback reflects the hotel's capacity to offer a blend of comfort, convenience, and connectivity in the heart of Doha.
Breakfast
Element by Westin City Center Doha receives mixed reviews about its breakfast offerings. While some guests describe the breakfast as fantastic and delicious, with a wide variety of options that cater to different tastes, many others find the selection lacking in variety and repetitive. The quality of the breakfast is often praised, with some guests mentioning it as excellent or very good, though others note that it does not meet the expectations of a 5-star hotel due to limited choices.
The breakfast area frequently faces criticism for being too small and overcrowded, making it difficult for guests to find seating during peak times. Despite these issues, friendly staff and the option of outdoor seating enhance the dining experience for some. The breakfast provides basics such as fresh items and vegetarian alternatives, but many guests suggest it would benefit from more diverse offerings and improvements in organization to better accommodate the number of guests.
Overall, while the breakfast at Element by Westin City Center Doha has its highlights, consistent feedback indicates a need for greater variety and better space management to improve the dining experience for all visitors.
Rooms
Element by Westin City Center Doha stands out for its remarkably spacious accommodations that cater to a variety of needs, making it an ideal choice for families and travelers seeking comfort. The rooms are praised for their modern design and thoughtful layout, offering not just beauty but also functionality with features like fully equipped kitchens, washing machines, and dishwashers. Cleanliness is consistently highlighted, with rooms and bathrooms described as very clean and well-maintained. The apartments, including the large three-bedroom suites, provide ample space and are elegantly furnished, ensuring a comfortable stay.
Guests appreciate the modern amenities provided, which include everything necessary for a comfortable stay, from comfortable beds to spacious living areas. The attention to detail is evident, and room service is noted to be quick and responsive to guests' needs. The hotel's strategic location, close to the City Center mall and other attractions, adds to its appeal.
Overall, Element by Westin City Center Doha offers an impressive combination of spacious rooms, modern facilities, and convenient location, making it a popular choice among visitors seeking stylish and comfortable accommodation in the heart of Doha.
Beds
Guests at Element by Westin City Center Doha generally find the beds to be very comfortable, often highlighting their satisfaction with the softness and support provided. Many appreciate the comfort of both the beds and the pillows, noting that the quality of bed linen feels fresh and new. The rooms feature large, spacious beds, catering to the needs of various age groups. Some reviews express delight in the luxurious feel of the bedding, making it a standout feature of the stay. However, a few guests have pointed out issues such as older, worn-out beds, overly soft mattresses, and occasional stained linens. Despite these few concerns, the beds are frequently described as cozy and inviting, contributing significantly to a restful and pleasant accommodation experience.
Cleanliness
Element by Westin City Center Doha receives commendable recognition for its exceptional cleanliness, with numerous guests highlighting the hotel's overall outstanding sanitation practices. Many reviews emphasize that the hotel is very clean and well-maintained, from public areas to spacious and modern apartments. Housekeeping is frequently praised for their efforts in keeping the premises spotless, and daily cleaning routines are appreciated by guests. The hotel’s beautiful and modern infrastructure contributes to a pleasant stay, underscored by professional and polite staff.
However, certain reviews indicate inconsistencies, with some citing issues like dusty surfaces, dirty windows, and instances of poor room servicing. While most guests find the accommodations to be clean and quiet, there are occasional mentions of unmet housekeeping standards and missing amenities like towels and soap in the bathrooms. Despite these isolated incidents, the predominant sentiment reflects a high level of cleanliness which, combined with the hotel’s excellent location near a mall, enhances the guest experience. The hotel sets a commendable standard, even though a few areas could benefit from more consistent attention.
Staff
Element by Westin City Center Doha consistently earns praise for its remarkable staff, whose professionalism and genuine care stand out as defining features of the hotel experience. Guests commend the team for their exceptional hospitality, with many reviews highlighting the friendly and helpful nature of the staff across various interactions. Whether at the reception or the restaurant, employees demonstrate a commitment to making each guest's stay comfortable and enjoyable, earning accolades for their cheerful demeanor and responsiveness.
Specific staff members, such as Mr. Baha and Miss Naswen, have been singled out for their exceptional cooperation, while Mr. Suraj and others are noted for their outstanding service. The reception team, particularly Hamza and Abdul Ghani, receive appreciation for their high moral standards, efficiency, and constant smiles despite challenges. Dinara, Mariam, and Serene at the reception are also commended for their elegant and cooperative service.
The collective spirit of the staff is celebrated for their customer-oriented approach, going above and beyond to ensure guests feel welcomed and cared for throughout their stay. Their competence, etiquette, and ability to attend to guests' needs with both professionalism and warmth create a relaxing atmosphere for visitors. Although there are occasional mentions of service shortfalls, the overwhelming consensus is one of satisfaction with the staff's efforts and positive interactions. Overall, the staff at Element by Westin City Center Doha impress with their friendliness, attentiveness, and dedication to providing exceptional service, enhancing the overall guest experience.
Wi-Fi
Element by Westin City Center Doha generally offers a favorable internet experience for guests, with several reviews highlighting the availability of free Wi-Fi and appreciating the fast, high-speed internet access. Many visitors find the Wi-Fi service to be efficient and satisfactory during their stays. However, some noted inconsistencies, with occasional connectivity issues and slower speeds mentioned. While some guests experienced seamless internet usage, others encountered intermittent disruptions, which might have been compounded by perceived slow service from staff in resolving these issues. Overall, the hotel provides a mostly positive Wi-Fi experience, but there are opportunities for improvement in ensuring consistent connectivity throughout guests' stays.
Gym
The gym at Element by Westin City Center Doha receives positive feedback from guests. It is frequently described as good, very nice, and even perfect, providing a pleasant exercise environment. Open 24/7, it offers convenience for travelers with varying schedules. The gym is well-equipped, featuring a variety of fitness center facilities that meet guests' needs. Additionally, guests appreciate the attentive and friendly staff, enhancing their experience. With a health club and spa available, visitors have access to a well-rounded fitness and relaxation area, complemented by a beautiful sea view to enjoy during workouts. While the pool was noted to be a bit cold, the overall fitness experience at the hotel remains favorable.
Pool
The pool at Element by Westin City Center Doha offers a serene and comfortable environment that caters to guests of all ages. An indoor oasis, the pool provides a respite from the busy outdoor scene, ensuring privacy and tranquility. It's described as a great spot for relaxation, with the warm water contributing to a pleasant experience.
Though the pool is noted for its cleanliness, some guests have mentioned that regular upkeep, such as tidying up the surrounding area, could enhance its appeal further. While it lacks outdoor options and a lifeguard, the pool compensates with a picturesque view and extended opening hours from 7:00 to 22:00, making it easily accessible throughout the day.
Despite being on the smaller side, the pool's comfort level and cleanliness stand out, creating a welcoming atmosphere for all visitors. It remains a key feature of the property, contributing to the overall enjoyable stay at the hotel.
Family
Element by Westin City Center Doha is consistently praised for its family-friendly atmosphere and excellent accommodations for those traveling with children. Families can enjoy the spacious apartments and suites, which come with multiple bedrooms, a large living room, and fully-equipped kitchens—ideal for large families or those who prefer the convenience of self-catering. The hotel also features smart controls throughout, enhancing the modern and convenient experience for families. Guests often highlight the outstanding staff, who go above and beyond to assist and ensure a comfortable stay. This hotel is recommended for its tranquil environment, making it a perfect escape for family vacations. With a reputation for offering the best value for money, Element by Westin City Center Doha provides a great family stay, where comfort and ease are prioritized.
5 Star
Element by Westin City Center Doha presents itself as a five-star hotel, but guest reviews suggest that it falls short of this rating in several key areas. Visitors have noted that the quality of breakfast and overall service does not align with the expectations of a luxury hotel, comparing it rather unfavorably to other five-star establishments in Doha. Concerns about the promptness and effectiveness of housekeeping services have been mentioned more than once, with some guests expressing dissatisfaction with room cleanliness and the availability of typical amenities. Despite these criticisms, some loyal visitors continue to return, implying that there may be redeeming qualities not captured in these specific reviews. Overall, while the hotel may attract repeat customers, it appears to fall short of the luxury experience anticipated from a top-tier hotel.
Luxury
Element by Westin City Center Doha offers luxurious accommodations that make a striking impression. Guests frequently describe the hotel as classy, set in a luxurious area, and providing everything one could desire in a high-end experience. The decor and amenities contribute to a sophisticated atmosphere that enhances the overall stay.
Although there are mixed opinions on its star rating, with some stating it doesn't meet the criteria of a five-star establishment, the exceptional service from the hotel staff often stands out as a highlight. Their dedication and helpfulness significantly add to the positive experience. Overall, the hotel delivers a very luxurious stay, with features and service that generally exceed guest expectations.
Yes, Element by Westin City Center Doha has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Element by Westin City Center Doha.
Yes, Element by Westin City Center Doha welcomes dogs.
No, parking facilities aren't available at Element by Westin City Center Doha.
Yes, Element by Westin City Center Doha has a gym.