Doha, Old Salata Area, Al Meena Street25.287469,51.543713(Show on Map)
7.9
Good
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Plaza Inn Doha is favorably reviewed for its prime location, making it a strategic base for exploring key attractions such as the Corniche, Souq Waqif and the National Museum of Qatar. It is conveniently close to metro stations, shopping spots and the airport, offering an ideal location for both layovers and extended stays. Guests frequently emphasize that the combination of fair pricing, cleanliness and attentive staff provides excellent value for money.
Guests have mixed experiences with the breakfast offerings, though many find it to be delicious and diverse, particularly catering well to vegetarians. The brilliance of the staff in accommodating early breakfast requests also garners praise. However, there are also comments on the limited variety and occasional lapses in quality and availability of basic items.
Dinner options, notably the Shawarma meal, receive generally positive remarks for their generous portions and appealing flavors. Despite the limited variety and lack of bar facilities, room service is commended for its convenience and promptness.
The rooms are largely appreciated for their spaciousness, comfort and cleanliness. Positive mentions include beautiful city views and modern furnishings, but some guests encounter issues such as temperature control, obstructed views, outdated furniture, cleanliness glitches and insufficient maintenance.
Cleanliness is generally well-regarded with many guests noting the attentiveness of the housekeeping staff and the overall neatness of rooms. However, some criticisms point out worn-out furnishings and minor maintenance issues.
The staff at Plaza Inn Doha stand out for their professionalism and kindness, frequently receiving accolades for their helpful and efficient service. Specific staff members are often highlighted for their exceptional hospitality, enhancing the guest experience significantly.
While the WiFi service is satisfactory for some, others experience slow speeds and connectivity issues, indicating a need for better infrastructure. The rooftop pool is a popular feature when operational, though occasional closures and maintenance issues slightly mar its appeal.
Parking presents a significant challenge with limited spots available, leading to guest dissatisfaction. Nevertheless, the hotel attempts to compensate by offering free breakfast to affected patrons.
For families, the hotel is generally seen as a suitable destination with spacious and clean rooms, generating a welcoming and comfortable atmosphere. The beds receive mixed reviews but are often described as comfortable, contributing to a restful stay despite occasional quality concerns.
As a four-star hotel, Plaza Inn Doha receives mixed sentiments. While the service aligns well with this rating, some feel the room conditions fall short of four-star expectations. For business travelers, the hotel provides a professional environment and helpful staff, though some construction-related inconveniences are noted.
Overall, the Plaza Inn Doha offers a well-located, convenient base with a strong emphasis on good service and cleanliness, catering effectively to both leisure and business travelers despite a few areas needing improvement.
Categories
Family
Romantic
Pool
Outdoor Pool
Business
Parking
4 Star
Outdoor Pool
Honeymoon
Spa
Gym
Room Types
Classic Room
Deluxe King Room
Deluxe Queen Suite
Deluxe Room
Deluxe Suite
Deluxe Twin Room
Executive Suite
King Suite
Large Twin Room
Queen Room
Queen Suite
Standard Queen Room
Standard Room
Suite
Two-Bedroom Suite
Guest Reviews
7.9
Good
Review Summaries
Location
The Plaza Inn Doha is highly praised for its exceptional location. It's strategically situated within walking distance from major attractions like the Corniche, Souq Waqif, the National Museum of Qatar and the Museum of Islamic Art. The central location also makes it easy to reach various metro stations, making it convenient for exploring the rest of the city. Many guests appreciate its proximity to the airport, which is just a short drive away, making it ideal for those on a layover.
The availability of parking and the closeness to local markets, coffee shops and grocery stores adds to its convenience. Some reviews highlighted minor challenges due to ongoing construction around the area, but overall, the location remains a significant positive aspect.
Guests also noted the hotel's fair pricing, cleanliness and helpful staff with some indicating that these aspects, combined with the prime location, offer great value for money. The hotel seems to meet the expectations of travelers looking for a conveniently placed, well-connected base to explore Doha.
Breakfast
The breakfast options at Plaza Inn Doha present a mixed bag of experiences for guests. Many have spoken positively about the breakfast, describing it as very good, delicious and even fabulous. Some appreciated the varied and plentiful options, especially noting the great choices for vegetarians and the commendable effort of the staff to provide an earlier breakfast on request.
However, this positive feedback is contrasted by other reviews highlighting significant shortcomings in the breakfast service. Some guests found the breakfast to be very limited in choice and poor in quality, mentioning specifically that it wasn’t worth the price and noting instances of unavailability of basic items like milk. There were comments about the lack of proper drinks or a good coffee selection with only Nescafé available and some guests felt the overall breakfast was lacking in variety and quality.
The service is generally appreciated with staff often going the extra mile to ensure a better experience. The breakfast inclusions and the convenience of a 24-hour dine-in service add value for guests, though the quality and variety of the breakfast could do with improvements. Overall, while there's room for enhancement, many enjoy a satisfactory start to their day at Plaza Inn Doha.
Dinner
The dinner options at Plaza Inn Doha are largely praised for their generous portions and delightful flavors with the Shawarma meal being a standout favorite. Despite some guests finding the food merely okay, many commend the delectable and good food available both in the restaurant and through the 24-hour room service. The dining experience is noted for its prompt and appetizing service, although there is a mention of limited cultural variety in the food offerings and a lack of bar facilities. Guests also mention that while the choice of restaurants nearby is limited, the convenience and quality of the hotel's room service are appreciated, even if it comes at a minor cost.
Rooms
Guests' feedback on the rooms at Plaza Inn Doha presents a mix of positive and negative experiences. Many reviewers praised the rooms for their spaciousness, cleanliness and comfort. They noted that the rooms were well-maintained with some enjoying beautiful city views and modern furniture. Upgrades to suites were appreciated, highlighting the value for money and the attentiveness of the staff.
However, there were several criticisms as well. Guests reported issues with room temperatures, difficulties in controlling the air conditioning and delays in hot water availability. Some rooms lacked windows or had views obstructed by walls, which detracted from the overall experience. Complaints about smelly rooms, old and uncomfortable furniture and poor maintenance were also mentioned. Additionally, some reviewers experienced cleanliness issues, such as dirty bathrooms and worn-out fittings.
Overall, while the hotel provides large and comfortable rooms with good views and amenities, several aspects need improvement to ensure a consistent and pleasant stay for all guests.
Beds
The beds at Plaza Inn Doha receive mixed feedback but lean towards being described as comfortable by many guests. Comments note that the beds are cozy, soft and clean, ensuring a good night's sleep. The mattresses were praised for their comfort and the pillows were highly appreciated by some for their softness, contributing to a restful experience.
However, there were several mentions of discomfort with some guests finding the mattresses old, lumpy or too hard. The quality of bed linen was also a point of concern for some, being described as old and sometimes not clean. Pillows were also a point of contention; while some found them to be the "most comfy," others thought they were flat and insufficient in quantity.
Room cleanliness and timely responses to requests, such as for extra pillows, received positive remarks. Despite the occasional issues with bed quality or size mismatches (King vs. Queen beds), the overall sentiment tends to highlight the beds as a strong point of comfort in the Plaza Inn Doha.
Cleanliness
The guest feedback for Plaza Inn Doha highlights a mix of experiences regarding the cleanliness of the hotel. On the positive side, many guests found their rooms to be clean, tidy and comfortable with descriptions such as spotless rooms, impeccable cleanliness and well-maintained and regularly cleaned spaces. The hotel's management and housekeeping staff received multiple praises for their thoroughness and attentiveness, keeping the rooms neat and addressing any maintenance quickly. The ambiance and environment created by the clean surroundings contributed to a relaxing and enjoyable stay for many visitors.
However, some guests did report issues, including old and worn-out furnishings, dirty carpets and unpleasant smells in certain areas. Specific complaints about dirty bathrooms, old towels and a lack of thorough cleaning in some units were noted. Additionally, occasional issues with maintenance, such as nonfunctional showers and air conditioning problems, were mentioned. Despite these concerns, the hotel still received commendations for its cleaning efforts and the overall quality of service provided by its staff.
Staff
The staff at Plaza Inn Doha consistently receive commendations for their professionalism, kindness and attentive service. Guests frequently highlight the welcoming atmosphere fostered by the reception team, naming receptionists like Jade, Johan, Aman, Samreen, Jonar and others for their exceptional hospitality. Specific mentions include staff members like Diaa for their politeness and Mr. Yudi for their support and professionalism.
Many reviews praise the smooth and friendly check-in experiences, often facilitated by a cooperative and helpful reception team. Numerous guests have appreciated the efforts of employees such as Mahindra, Shaira and Kiran for going above and beyond in accommodating their needs, including room upgrades and providing comprehensive support during their stay.
A standout feature for many visitors is the remarkable customer service provided by the reception and front desk staff, described as approachable, professional and efficient. Housekeeping and restaurant staff also receive positive reviews for maintaining cleanliness and friendly service standards.
However, there are occasional mentions of less positive experiences with certain staff members, where some guests felt the service was not up to standard or encountered rude behavior. Despite these few instances, the overwhelming majority of feedback highlights the friendly, helpful and diligent nature of the hotel's staff, contributing significantly to an enjoyable and memorable stay at Plaza Inn Doha.
Wi-Fi
Plaza Inn Doha offers a mixed experience when it comes to WiFi connectivity according to guest reviews. On the positive side, some guests found the internet to be good with capable speeds for general use and working WiFi accessible during their stay. Several reviews note that they were promptly given the Wi-Fi password upon arrival, indicating efficient service in this regard.
However, many guests reported issues with the WiFi. Common complaints include slow speeds, weak connection strength and frequent disconnects. Some guests were unable to use certain features, such as connecting their TV to the internet or streaming YouTube. There were also mentions of the WiFi not working at all for significant portions of their stay and some faced challenges using it for calls or connecting their laptops.
The inconsistency in WiFi quality suggests that the hotel may benefit from investing in better infrastructure, such as placing a mesh network in every room to improve connection reliability and strength.
Pool
The pool at Plaza Inn Doha generally receives positive remarks from guests. Many appreciate the rooftop location, describing it as a highlight of their stay. The pool area is frequently noted as being really good, clean and enjoyable, complementing the experience with the gym facilities nearby. However, there are occasional mentions of the swimming pool being temporarily closed for maintenance or construction, which can be a disappointment for some visitors. While the majority of reviews speak highly of the pool, there are a few mentions of cleanliness issues and staff attitude, which suggest some inconsistency in the overall pool experience. Nonetheless, the pool facilities, when operational, contribute positively to the guest experience at Plaza Inn Doha.
Parking
Plaza Inn Doha faces several challenges when it comes to parking, as highlighted by guest reviews. Guests commonly find that parking is not enough for the hotel’s capacity with limited spots designated for the facility. During peak times, it is not uncommon for the hotel's parking to be full, forcing guests to park far away and return on foot, sometimes in less than favorable weather conditions. Additionally, parking comes with a cost of 10 QAR per night, which can take guests by surprise as it is not included in the room rate. The narrow space allocated for taxis also adds to the congestion. These issues have led to some dissatisfaction among guests, despite the hotel offering compensation like breakfast for multiple guests in some cases.
Family
Plaza Inn Doha has garnered attention for its family-friendly environment, making it a suitable destination for those traveling with children. The hotel is designed to cater to families, creating a welcoming and comfortable atmosphere. Guests have praised the spacious and clean rooms, ideal for a relaxing staycation. The staff, particularly Ms. Shaira and Ms. Som Raya, have been highlighted for their accommodating and approachable nature, adding to the overall positive experience. Despite one dissenting remark, the majority of reviews underscore the hotel's commitment to providing a family-oriented and friendly setting, supported by a location that suits the needs of families.
4 Star
The Plaza Inn Doha has received mixed reviews from guests regarding its four-star rating. While the hotel boasts a facade that aligns with four-star standards and offers good service typically expected from such a rating, the rooms have been a point of contention. Some guests have noted that the rooms appear old and do not meet the four-star expectations with concerns about some rooms lacking windows. Overall, although the hotel presents itself as a four-star establishment and maintains some of the required services, many guests feel that it does not fully live up to the rating.
Business
Plaza Inn Doha offers several appealing aspects for business travelers, providing a professional and business-friendly environment. The reception staff is highlighted for their efficient management and the assistance in arranging conferences, making the hotel a reliable choice for business stays. Guests appreciated the business-oriented amenities such as comfortable rooms that are well-suited for work-related trips, despite some noting that room sizes can be small.
The hotel staff, especially individuals like Ms. Somaya, receive praise for their helpfulness and professionalism, contributing to a positive guest experience. Business facilities are generally appreciated, although the conference rooms reportedly do not meet all expectations. Reviewers are satisfied with the good views and the ambiance conducive to business.
While location and the overall atmosphere support business needs effectively, there are some areas of concern. The ongoing construction around the property and the closure of the swimming pool were mentioned as drawbacks, indicating a need for better communication and potential compensation for guests inconvenienced by these issues. Additionally, the challenge of charging devices via TV highlights minor inconveniences.
Overall, Plaza Inn Doha is recommended for business trips due to its strategic location, sound business services and supportive staff.
Outdoor Pool
The outdoor pool at Plaza Inn Doha has garnered mixed feedback from guests. Many guests found it to be amazing, particularly on sunny days, praising the well-kept, spacious and clean environment. The pool area itself is noted for being nice with some mentioning a good view that adds to the experience. However, there have been several complaints about the pool's temperature being too cold and occasional issues with cleanliness. Maintenance seems to be a recurrent problem with some guests expressing disappointment over the pool being out of order or not properly cleaned. Despite these issues, the outdoor pool remains a highlight for those staying at the hotel.
Romantic
The Plaza Inn Doha appears to be an ideal destination for those seeking a romantic getaway. Guests have consistently highlighted the romantic ambiance of the rooms, which seem to be meticulously designed to enhance that perfect romantic setting. The location itself has been described as romantic, offering views that complement the overall romantic atmosphere of the stay. Frequent visitors have expressed satisfaction with the consistently high standards, suggesting that the Plaza Inn Doha successfully creates an inviting and romantic environment. Whether it's the romantic view from the room or the overall setting, it is clear that this hotel excels in providing a romantic experience, making it a favored choice for couples.
FAQ
Yes, Plaza Inn Doha has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Plaza Inn Doha.
No, Plaza Inn Doha doesn't allow dogs.
Yes, parking facilities are available at Plaza Inn Doha.
