Nightcap at Shoppingtown Hotel

Doncaster -37.78473900, 145.12422900 , 19 Williamsons Rd (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsLocated directly opposite Westfield Doncaster shopping complex, Nightcap at Shoppingtown Hotel is renowned for its convenience and accessibility. Guests appreciate its proximity to public transport, major roads, and essential amenities, making it a perfect choice for both leisure and business travelers. The hotel offers ample off-street parking, rare in such a bustling area, and its elevated position provides lovely views. Rooms are consistently praised for cleanliness, spaciousness, and comfort, equipped with modern amenities ensuring a stress-free and restful stay.

Service standards at Nightcap complement its strategic location, with staff frequently highlighted for their friendliness and helpfulness, enhancing the overall guest experience. Dining options are impressive, with the adjacent bistro offering an extensive menu praised for affordability and taste. It provides a delightful atmosphere with live music and commendable service, making it a sought-after venue for events. Despite some challenges with room service ordering, guests find convenient alternatives like Doordash. The dining experiences are highly regarded, offering a satisfying gastronomic journey.

Rooms are noted for their cleanliness and modern amenities, with newly renovated interiors adding to the inviting atmosphere. Guests commend the spacious bathrooms and comfortable beds, contributing to a restful stay. A complimentary drink and meal discount are thoughtful additions to the guest experience. Cleanliness receives positive feedback, with rooms described as tidy and well-maintained, despite a few isolated issues.

The staff are consistently praised for their exceptional hospitality and accommodating nature. Friendly and efficient service, particularly during check-in, is frequently highlighted, with team members going above and beyond to ensure a comfortable stay. The beds, including luxurious king-size options, stand out for their comfort, significantly enhancing guest satisfaction.

Overall, Nightcap at Shoppingtown Hotel is an attractive option in Melbourne's eastern suburbs, offering comfort, value for money, and significant convenience for both leisure and business travelers.
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Categories
Family Friendly Hotel

Small Hotel

3-Star Hotel

Room Types
Studio Queen and Single This renovated room is modern and features an en suite bathroom with rain shower, free WiFi and a large Smart TV.

Family Studio This renovated room is modern and features an en suite bathroom with rain shower, free WiFi and a large Smart TV.

King Studio This renovated room is modern and features an en suite bathroom with rain shower, free WiFi and a large Smart TV.

Guest Reviews
8.0
Very Good
Location
Nestled in a prime spot directly opposite the bustling Westfield Doncaster shopping complex, the Nightcap at Shoppingtown Hotel stands out for its exceptionally convenient location. Guests consistently praise its accessibility, noting how easy it is to reach via public transport and its proximity to major thoroughfares. The hotel's central position is perfect not just for shopping enthusiasts, but also for those requiring access to the nearby hospital or attending early meetings, with all key amenities just a stone's throw away.

Visitors appreciate the ample off-street parking, a rarity in such a busy area, adding further to the convenience. For those seeking leisure, the hotel is ideally situated for enjoying New Year's fireworks, and its elevated setting offers lovely views of the surroundings. The rooms are described as clean, spacious, and comfortable, meeting expectations with a range of amenities that contribute to a stress-free stay.

Service standards complement the strategic location, with friendly and helpful staff frequently highlighted in guest reviews. Also noted are the additional conveniences of the neighboring bistro and the plethora of dining options within the shopping complex. Overall, the Nightcap at Shoppingtown Hotel is an attractive option for both leisure and business travelers looking for comfort and significant value for money in Melbourne's eastern suburbs.

Dinner
Nestled adjacent to the Shoppingtown Hotel, the bistro offers a dining experience that impresses with both quality and variety. Guests often remark on the affordability and tastiness of the meals, praising the extensive menu that promises delightful options. A particular highlight is the venue's capability to host events with excellent service and commendable food, which was notably appreciated during an engagement celebration.

The bistro and restaurant on site consistently receive accolades for their lovely and flavorsome dishes, contributing to an enjoyable dining atmosphere. Dining at these venues also offers the added bonus of live music and friendly staff, elevating the overall experience. Although ordering from the bistro to hotel rooms has posed challenges to some guests, alternatives like Doordash provide convenient solutions ensuring guests can savor their meals.

Overall, the restaurant and bars are deemed surprisingly great, with the food described as amazing by those who choose to dine in. With promises of an intriguing dinner menu, many guests are eager to return and explore everything the bistro has to offer. In conclusion, the dining experiences at the Shoppingtown Hotel are highly regarded, providing excellent meal options matched with commendable service, ideally suited for those looking for a satisfying gastronomic journey.

Rooms
Guest reviews highlight that Nightcap at Shoppingtown Hotel provides travelers with a pleasant stay. The rooms are consistently praised for their cleanliness and modern amenities. Guests appreciate the spacious size of the rooms, finding them well-appointed and stocked with everything necessary for a comfortable visit. The beds receive high marks for comfort, with many guests noting they are comfortable and made daily. The rooms feature quiet environments, contributing to a restful experience.

Travelers are also impressed by the newly renovated interiors, which include updated paint and amenities, making the rooms feel fresh and inviting. The bathrooms, in particular, are commended for their size, with a notably large shower being a standout feature.

A complementary drink and meal discount are mentioned as thoughtful additions to the stay. Finally, the hotel's friendly and helpful service enhances the overall experience, making it a recommended choice for a comfortable and hassle-free stay.

Beds
The beds at Nightcap at Shoppingtown Hotel have clearly made a strong impression on guests for their comfort and quality. Guests repeatedly mention the beds as being very comfortable, with many describing them as super comfy. The hotel offers king-size beds, adding an extra level of luxury and spaciousness to the sleeping experience. Rooms themselves are described as clean and lovely, providing a warm and welcoming environment. While there is a note about a mattress that was less than ideal due to age, the majority highlight the beds as a standout feature, contributing greatly to their satisfaction with the hotel's accommodations.

Cleanliness
The Nightcap at Shoppingtown Hotel receives a blend of feedback regarding its cleanliness, but a positive trend stands out among guest reviews. Many visitors praise the hotel for its very clean rooms, frequently mentioning that the accommodations are tidy and well-maintained. Guests often describe the rooms as clean and comfortable, with several noting the comfort of the beds and the quiet atmosphere. Despite a few mentions of isolated issues, such as dirt behind doors and unclean bathroom facilities, the general consensus highlights a well-serviced environment. The hotel is described as convenient, with a good location central to important places, contributing to the overall appeal for those seeking a clean and comfortable stay.

Staff
The staff at Nightcap at Shoppingtown Hotel are consistently praised for their exceptional hospitality and accommodating nature. Guests frequently highlight the friendly and helpful demeanor of the team, noting their ability to make visitors feel welcome and at ease. Check-in is often described as efficient and pleasant, thanks to the amiable reception staff. The night manager and other team members receive special mentions for going above and beyond in their customer service, ensuring guests have a comfortable and enjoyable stay. Whether at the front desk or in the bistro, the staff are seen as remarkably polite and eager to assist, contributing significantly to the overall positive experience at the hotel.


No, Nightcap at Shoppingtown Hotel doesn't have any pool.

No, a spa isn't available at Nightcap at Shoppingtown Hotel.

No, Nightcap at Shoppingtown Hotel doesn't allow dogs.

No, parking facilities aren't available at Nightcap at Shoppingtown Hotel.

No, Nightcap at Shoppingtown Hotel doesn't have a gym.

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