Red Roof Inn & Suites Dover Downtown
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Summary of reviewsRed Roof Inn & Suites Dover Downtown is praised for its strategic location, making it a convenient choice for travelers. It's situated near various stores, restaurants and key attractions like Bally's, Dover Motor Speedway and a casino. Guests appreciate the accessibility to nearby shops, including a 7 Eleven and a wine store, enhancing the convenience of their stay. The proximity to DE turf fields in Frederica is also a notable benefit for visitors.
The hotel is recognized for its affordability and the professionalism and friendliness of its staff. Many reviews commend the staff for their attentiveness and courteous demeanor, noting that they contribute significantly to a comfortable and welcoming atmosphere. The check-in process is often highlighted as efficient and the overall customer service receives high marks.
Guests commonly praise the hotel rooms for their cleanliness and spaciousness. The rooms are described as very clean, featuring comfortable beds, clean refrigerators and microwaves. The updated and spacious rooms meet guest expectations and add to the overall satisfaction of the stay. Nevertheless, there are occasional mentions of issues such as the smell of cigarette smoke and minor maintenance problems.
Cleanliness is regularly noted as a positive aspect with fresh sheets and towels enhancing the hygienic environment. While the staff's hospitality adds to the comfort, some areas require improvement, particularly in maintaining the cleanliness of common areas and addressing specific room concerns.
The breakfast offerings receive mixed reviews. Although some guests find the selection acceptable and tasty, many feel that there is room for improvement, particularly in the variety and quality of the food. The lack of hot food and proteins, such as eggs, is a common complaint with some reviewers opting to eat elsewhere.
Bed comfort also receives mixed feedback with many guests describing the beds as extremely comfortable, contributing to a good sleep experience. A few, however, find the beds too hard and the pillows too flat.
In summary, the Red Roof Inn & Suites Dover Downtown is frequently praised for its strategic location, cleanliness, friendly staff and comfortable rooms. While it offers exceptional service and a convenient stay, there are areas, particularly breakfast and some room features, that could benefit from further improvement.
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The hotel is recognized for its affordability and the professionalism and friendliness of its staff. Many reviews commend the staff for their attentiveness and courteous demeanor, noting that they contribute significantly to a comfortable and welcoming atmosphere. The check-in process is often highlighted as efficient and the overall customer service receives high marks.
Guests commonly praise the hotel rooms for their cleanliness and spaciousness. The rooms are described as very clean, featuring comfortable beds, clean refrigerators and microwaves. The updated and spacious rooms meet guest expectations and add to the overall satisfaction of the stay. Nevertheless, there are occasional mentions of issues such as the smell of cigarette smoke and minor maintenance problems.
Cleanliness is regularly noted as a positive aspect with fresh sheets and towels enhancing the hygienic environment. While the staff's hospitality adds to the comfort, some areas require improvement, particularly in maintaining the cleanliness of common areas and addressing specific room concerns.
The breakfast offerings receive mixed reviews. Although some guests find the selection acceptable and tasty, many feel that there is room for improvement, particularly in the variety and quality of the food. The lack of hot food and proteins, such as eggs, is a common complaint with some reviewers opting to eat elsewhere.
Bed comfort also receives mixed feedback with many guests describing the beds as extremely comfortable, contributing to a good sleep experience. A few, however, find the beds too hard and the pillows too flat.
In summary, the Red Roof Inn & Suites Dover Downtown is frequently praised for its strategic location, cleanliness, friendly staff and comfortable rooms. While it offers exceptional service and a convenient stay, there are areas, particularly breakfast and some room features, that could benefit from further improvement.
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Guest Reviews
Red Roof Inn & Suites Dover Downtown boasts a fantastic location, making it a convenient choice for travelers. The hotel is in close proximity to various stores, restaurants and several key attractions such as Bally's, Dover Motor Speedway and a casino. Guests appreciate the ease of walking to nearby shops, including a 7 Eleven and a wine store. The location is particularly beneficial for those visiting DE turf fields in Frederica.
Reviewers highlighted the hotel as a clean and affordable option with professional and friendly staff. However, having a car can enhance the experience, offering more flexibility to explore the surrounding areas. Overall, the hotel's strategic positioning coupled with its amenities make it a fitting choice for a comfortable stay in Dover.
The breakfast experience at Red Roof Inn & Suites Dover Downtown drew mixed feelings from guests. Some found the selections to be acceptable, though many felt there was room for improvement. Positive feedback highlighted that the options available, while limited, were tasty and sufficient. Additionally, the friendly and attentive staff member ensuring the breakfast area was clean and stocked received commendation.
However, several guests expressed disappointment with the overall breakfast quality and variety. Many remarked on the lack of hot food and proteins, such as eggs and noted that the bread and pastries were often stale. The continental breakfast offerings were frequently described as lacking and unsatisfactory with some guests opting to eat elsewhere. A few even experienced days when breakfast wasn't served at all or was limited to just coffee.
While the hotel does offer coffee service around the clock, there's a clear sentiment that the breakfast experience could be significantly improved to enhance the overall stay for guests.
The rooms at the Red Roof Inn & Suites Dover Downtown stand out for their cleanliness and spaciousness with many guests appreciating the large room sizes and nice renovations. Cleanliness is a constant positive note with several reviews highlighting the very clean environment, clean refrigerator and microwave and clean, spacious and updated rooms. The beds are described as comfortable and the showers receive good marks as well. Standard amenities such as refrigerators and microwaves in the rooms add convenience. However, some guests mentioned issues such as the pervasive smell of cigarette smoke in both non-smoking and smoking rooms. Occasional problems such as broken toilet seats, the appearance of old furnishings and noisy environments were also noted. Despite these drawbacks, the overall feel of the rooms tends to meet guest expectations, particularly in terms of space and cleanliness.
The bed comfort at Red Roof Inn & Suites Dover Downtown has garnered mixed feedback from guests. Many reviewers praised the beds for being extremely comfortable and even described them as super comfortable and comfy. Several guests mentioned that the beds and pillows provided a great sleep experience with phrases like "comfortable beds" and "soooo comfy" appearing frequently. However, some guests found the beds to be very hard and uncomfortable and a few noted that the pillows were too flat. Despite these variations, positive comments about bed comfort were more common. Additionally, guests consistently noted the cleanliness of the beds and the hotel's convenient location.
The reviews for Red Roof Inn & Suites Dover Downtown highlight a generally positive sentiment regarding the cleanliness of the hotel. Many guests noted their rooms were very clean with fresh sheets and towels adding to the overall sense of hygiene. The staff also received praise for being friendly, hospitable and welcoming, further contributing to a comfortable stay. The location and affordability of the hotel were additional positive aspects mentioned by the guests.
However, the reviews also point out several issues that need addressing. Common complaints include cold floors, a lackluster continental breakfast and certain areas not being as clean as expected. Specific issues like a musty or smoky smell, dirty floors and outdated bathrooms were also mentioned. There were mentions of unpleasant experiences with the overall maintenance of the premises, such as the presence of ants and unappealing lobby conditions.
In summary, while the Red Roof Inn & Suites Dover Downtown is often praised for its clean rooms and friendly staff, some areas require improvement, particularly in maintaining cleanliness in common areas and addressing specific room issues.
Visitors to the Red Roof Inn & Suites Dover Downtown frequently highlight the exceptional service provided by the hotel's staff. Numerous guests describe the staff as very kind, friendly and accommodating, emphasizing their attentiveness and courteous demeanor. The team is mentioned as being particularly helpful and professional with positive remarks about the efficient check-in process and accommodating nature of the front desk personnel. Guests appreciated the familial atmosphere, noting that the friendly employees added to the overall experience. Issues with customer service appear to be isolated incidents, as the majority of reviews praise the staff's polite and helpful attitude. Overall, the staff's friendliness and professionalism contribute significantly to the hotel’s value and positive guest experience.
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Location
Reviewers highlighted the hotel as a clean and affordable option with professional and friendly staff. However, having a car can enhance the experience, offering more flexibility to explore the surrounding areas. Overall, the hotel's strategic positioning coupled with its amenities make it a fitting choice for a comfortable stay in Dover.
Breakfast
However, several guests expressed disappointment with the overall breakfast quality and variety. Many remarked on the lack of hot food and proteins, such as eggs and noted that the bread and pastries were often stale. The continental breakfast offerings were frequently described as lacking and unsatisfactory with some guests opting to eat elsewhere. A few even experienced days when breakfast wasn't served at all or was limited to just coffee.
While the hotel does offer coffee service around the clock, there's a clear sentiment that the breakfast experience could be significantly improved to enhance the overall stay for guests.
Rooms
Beds
Cleanliness
However, the reviews also point out several issues that need addressing. Common complaints include cold floors, a lackluster continental breakfast and certain areas not being as clean as expected. Specific issues like a musty or smoky smell, dirty floors and outdated bathrooms were also mentioned. There were mentions of unpleasant experiences with the overall maintenance of the premises, such as the presence of ants and unappealing lobby conditions.
In summary, while the Red Roof Inn & Suites Dover Downtown is often praised for its clean rooms and friendly staff, some areas require improvement, particularly in maintaining cleanliness in common areas and addressing specific room issues.
Staff
No, Red Roof Inn & Suites Dover Downtown doesn't have any pool.
No, a spa isn't available at Red Roof Inn & Suites Dover Downtown.
Yes, Red Roof Inn & Suites Dover Downtown welcomes dogs.
No, parking facilities aren't available at Red Roof Inn & Suites Dover Downtown.
No, Red Roof Inn & Suites Dover Downtown doesn't have a gym.
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